Quote from HARDSELL on 07/11/07 at 10:25pm:
The Sears salesman told me numerous times that Dyson was the best vacuum that Sears sells. I guess he has never talked to one of the regulars on the forum so he has an uncluttered mind.
Hello HARDSELL:
I may have shared this with you by PM last year so forgive me if I'm repeating myself again on the Forum. When I first visited the local SEARS store here in North Las Vegas I was told the same by the SEARS vacuum salesman. The very same 16 year veteran who now tells me the DC18 dyson-lite tips over at least once a day. He dislikes it and the DC21.
Here are some other "myths" that I frequently hear about and from dyson retailers:
It's made in the UK. Ask 10 retailers, and inevitably 9 will say the UK. One will say I don't know.
Dyson is rated number one by Consumer Reports.
Dyson never needs maintenance and/or repairs. It will cost you nothing to use over its lifetime.
Dyson NEVER loses suction and the filters never clog.
It's the only vacuum with a 5 year warranty. All other vacuums have only a one year warranty.
If the dyson needs repair under warranty, you can take it to any independent vacuum store and have it done.
All these statements as you know are untrue. What's sad is, they are told these falsehoods by the dyson reps. I've been told that on many occasions.
When I correct the seller on each and every point, in some cases by showing them proof, the sales "puffing" subsides and the real truth comes out.
I may have mentioned at the time that some have even asked me if I am from their Corporate Office when I correct their sales puffing.
It's sales puffing. That's all it is. Inflating the product to sell it by any means possible. Sellers have been doing this since the days of the travelling circuses with witch doctors selling wonder tonics and potions in a jar.
Come on now HS, you're smarter than believing what a know nothing sales person tells you about a product at a big box retailer. Did I mention that some of the High School young men I teach are vacuum sales people at the local big box retailers? Do you think they know and care about vacuums? They're lucky if they can assemble them with the directions and demo correctly to a potential customer. Whose probably a woman [your favorite savvy buyer of vehicles].
Why? Most consumers don't know any better. They accept the words of the sellers as true and accurate. Until someone like you or me comes along and rattles their cages and asks for proof. Better still who shows them the proof which more than likely contradicts them.
So tell us, why did you buy the BISSELL Healthy Home and not a dyson? Didn't the salesman tell you that dysons are the best vacuum SEARS sells?
Carmine D.