Quote from bonelady   on 04/26/06 at 12:02pm:

I'm hoping you didn't purchase this POS hoover on Carmines account because he doesn't know what he's talking about. The fact remains that "ANY" vacuum cleaner that utilizes a pleated filter as its "main" filtering media [including the hoover z's] are going to be a mess to empty and maintain... AND more important are going to restrict and clog in a short period of time. Doesn't matter if the filter is coated with teflon, shmeshlon or any other substance known to mankind. Pleated filters are unhealthy to deal with and will require frequent replacements over their dismal and short life expectancy.  
 
There appears to be only a few bagless vacuums on todays market that do not require these costly and messy filter replacements >AND< maintain consistent suction. As RAT previously stated, the Rainbow and Dyson fall into this catagory.  
 
The Dyson in particular is the most user friendly of all bagless vacuums on the market today. It only requires "TWO SECONDS" to press the release button on the top of the dirt receptacle which in turn releases the trap door and its contents. There is NO pleated filter to maintain. By design, the Dyson is capable of removing the majority of its inhaled debris "before" it can ever reach the prefilter. The result and benefit of this technology is that the prefilter [under normal household useage] only requires an occassional rinsing every six months AND the vacuum maintains consistent air flow and suction between cleanings. Try going that long with your new hoover?? You quickly learned the mess involved in cleaning/emptying your new hoover on the very first day you used it. Now that you know what's involved, you'll eventually dread using it and postpone cleaning the pleated filter. The end result is performance goes down the toilet.  
 
Money spent on the Dyson will be well worth the investment if you're seeking a truly easy to use and maintain bagless upright.  

Quote from Carmine_Difazio   on 04/28/06 at 10:33am:

 
You might possibly find a half dozen individuals who have complained on this forum about Dyson.  You will find at least as many who prefer Dyson.  Complaints are nothing compared to units sold.  Remember,  those with problems (even if not the vacuums fault) scream loudest.
 
Do others find it odd that a few on this forum made their fortunes repairing vacuums yet they never worked on Dysons.  I have not heard of any making money on Dyson repairs.  What brands could possibly need so many repairs to keep independents in business?  Certainly not Dyson.

I to do dyson warranty's.  They sure do take care of thier customer and they have made a conscious effort to steer business to hometown shops.  I find most of the dyson business that ends up here revolves around filters not being cleaned and or brushbars not being cleaned.  Was the customer is educated we don't see them for repair again.  Although we have had our share of those who traded in for an upgraded dyson.  Now if only they come out with another new model to bring more repeat dyson fans in.  
 
Vacuuman,
   The fact that your store would sign a contract to be an authorized dyson dealer and then take shots at it as an "insider" speaks to an ugly side of this business that I can not respect.  If you do not believe it is good for your customers be honest and agree not to represent them anymore if you are the decision maker if not at least try to me a loyal employee and respect your owners decision.  I will not pretend to represent a product I don't beleive in.  It is not honest

Quote from JimB   on 04/28/06 at 11:16pm:

 
As a consumer I could not agree more.  If I were to walk into a shop that was signed on as an official representative of any company and they proceeded to talk negatively about that company, I would never be found patronizing that store again.  If they would lie to the company or enter a contract dishonestly why would I believe anything they tell me as a consumer.

Artie:
 
I was speaking more to consumers with high pile carpets and thick nap that are troubling for the dyson clutch and brush bar.  And the DC07 dirt bins that leak dust due to the poor hinge and closing gasket.  
 
Add to these issues the regular need to cut off the hair wrap and pet hair from the DC07 and DC14 brush rolls, if applicable, and the dyson users will have their maintenance work cut out for them.  For the high prices, should dyson users really have these problems to deal with?  If you need a belt changed on the dyson, what does that cost?  $90?  And the users can't do it.
 
Several current Forum vacuum professionals like vacuuman, Tiger21, Old-timer and Dual have consistently posted about their preoccupation to repair and/or trade dysons regularly as part of their core vacuum repair business and income, including warranty work.  The dysons are only 4 years into their tenure in the USA.  
 
As time goes by and Consumer Reports researches  dyson vacuum maintenace costs further, more will be learned about the reliability and cost to run and maintain dysons over time.  This repair information which is currently primarily among the vacuum industry insider pros will become common knowledge for the consumers.
 
Carmine D.