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Dyson v. Black and Decker Pivot Handhelds (Read 1039 times)
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Re: Dyson v. Black and Decker Pivot Handhelds
Reply #10 - 05/15/07 at 6:54pm
 
Hi No Loss,what do we tell our customers when they ask us if bags clog and the suction starts to diminish. We tell them that triple filtered and self sealing bags do start to cause airmovement loss,most machines work on cyclonic suction principle,bagged,bagless,central vacuums,which means that the heavier debris is forced to the outside of the bag or container. The dirty air that excapes is filtered by one of 2 ways,either the filters inside the bag or a premotor filter and lastly a true hepa [non lifetime] replaceable filter.Which by the way if not changed at the prescribed intevals can void the warranty.Is that honest enough for you.
 
Some of us have been around long enough to know the difference.
 
I want you to give me your honest opinion,on the following question.
If dyson used a filtrete bag [coating] on the shroud and straitened out the high speed cyclones [ i.e.eliminate them all together]would the vacuum work better and have more airmovement for a longer period of time?.
 
B.T.W. my electrolux silverardo from 1982 measures the airmovement between the bag and the bagcage,and shuts off when it's senses a bag change.
Did electrolux make a big deal out of this[NO].Because they have had it since 1952 with the model 60. Is this a benefit to the customer, no not really all it does it saves the customer from opening the machine up and checking the bag capacity[this takes a 7 year old 10 seconds to do].
how many dimes,nickels, and pennies can you pick up in your dc 15?will it hurt the vacuum?.  
 
And i still say that the sanitaire 782/785 upright is the best vacuum out there in an upright,although it has a 12'' nozzle,and a smallish top load bag[remember those].and it's only 159.95 and a little higher in some parts of the country.
And yes it's got 2 motors,Sort of set up like an lux legacy upright which is in the dyson price range,it's the sanitaires bigger brother.
 
Why dont you ask  miele why they got out of the upright market? It was not because of dyson.And while your at it why dont you ask bosch/siemens too.
 
and im happy that i did not hurt your feelings,you cant hurt mine i dont have any Cheesy
 
regards
 O.T.
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Re: Dyson v. Black and Decker Pivot Handhelds
Reply #11 - 05/15/07 at 8:53pm
 
As I have said in the past, I have no quarrel with bonefide criticisms. With as many new products as Dyson has come out with, it isn't surprising that they have had some learning to do. Examples that I consider to be bonefide criticisms include the short running time of the DC16, the weak brushroll on the DC07, the heavy feel of the DC15, the lack of a motorhead on the DC11, or the low airwatts of some later vacs like the DC15. On the other hand, the criticism doesn't stop there. There have been attempts to generalize from maintenence issues with DC01-DC05 models to the later models, a generalization which hasn't turned out to be valid. US Dysons have by all accounts been reasonably reliable, so long as users remember to clean the pre-motor filter. There have been attempts to blast them as flimsy, while in truth they stand up to heavy use well, from my experience. There have been blasts at the motor, which it turns out has been a reliable, good perorming motor, by all accounts. There have been blasts at the claim that the pre-motor filter and HEPA are lifetime filters, while my experience shows they even stand up to commercial use without needing replacement, so I don't think there should be any reason why a homeowner would need to replace them, barring something unusual.  There have been attempts to claim that the Dyson ball was the same as something developed by another inventor, even after the court ruled otherwise. Compared to Dysons, all other brands seem to get praised here for their innovations, some of which seem of questionable value.
 
The fact is that while there are certainly shortcomings in some Dyson vacuums, there are also plenty of things about them that that are innovative, and well thought out, new ideas that will benefit the industry in years to come. If all Dysons, and all things about Dysons, are as bad as some here would have you believe, why are other vacuum makers rushing to copy them? Why do copies like the LG Canister, the Europro, the Fusion, etc, get praised here for their copies, while the Dyson gets no praise for the original innovation? Some of these copies, rather than being praised, got severely panned by other critics such as CR.
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Carmine_Difazio
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Re: Dyson v. Black and Decker Pivot Handhelds
Reply #12 - 05/15/07 at 9:04pm
 
Carl:
 
As always, you are a man of kind words and intellect.  But you missed the biggest and oldest criticism of all for the dyson products!  The exorbitant prices and mark up.  And the disparity among big box retailers for dyson discounts: Not 10 percent according to dyson MAP (and professed by dyson insiders here on the Forum) but 20 percent (and even 30 percent) by at least 4 major retailers now, even on the latest and greatest dyson models.  How can indy's, who are policed and punished by dyson on lowering prices, compete with these prices?  They can't.  That's fine.  They don't care.  They'll make up the difference on repairs.
 
I took Kenneth J's side on the invention of the Ball facilitator.  I still do.  And the fact that the court decision did not rule in Kenneth J's favor does not mean that he did not have the patent before dyson.  The facts clearly show he did.  
 
I don't think there was any criticism of the panasonic one fan motor used in the dyson DC07.  It's been in the industry for over 30 years.  What I said and others (Jimmy P/OT) is that it is the same motor used in the $59 Panasonic upright.  Recall some dyson experts called me a liar when I made this statement on the Forum.  It's common knowledge now that I was right.  As I said the industry professionals are the FIRST to make the accurate and valid criticisms of the dyson products.  Consumers, like epinions that you like to reference, generally take 6-9 months after product launch to reaffirm the same shortcomings and findings.  
 
Case in point: Recall I blasted the DC11 in April 2004 on the Forum when it launched.  Why?  Over-priced, over-weight, and weak power nozzle unsuited for USA rugs.  Dyson experts and lovers kow towed my criticisms.  Why?  Personal agendas?  Whatever their reasons they were wrong.  In October 2004, BEST BUY stores pulled the DC11 from its shelves.  (I was the first to report that fact here on the Forum before it even happened.  Several dyson experts and insiders called me crazy.  One even called the BEST BUY store in Woodbridge VA to contradict me on the Forum because some "local yokel" on the tele denied the fact.  Of course the local yokel would!).  By Feb 2005, dyson pulled the DC11 off the USA market.  I'm sure you remember all these facts very well just as I stated them.  Personal agenda/professional expert judgement?  Which is it, my friend?
 
Which? blasted dyson for 8 consecutive years for the worse in vacuum reliability in both canns and uprights.  No doubt the reason in part dyson extended the new vacuum warranty to 5 years.  No personal agenda for anti-dyson sentiment by Which?.  Just reporting the facts from their surveys.   No personal agendas.
 
I never denied the criticism of the HOOVER Fusion by CR, although it has not kept the product from being a popular seller.  I called it right at Wal*Mart and Sam's.  The HOOVER Fusion was a much better product for the sales venue at Wal*Mart stores than the dyson.  Dyson got canned, and the second generation of Fusions are now at Wal*Mart and Sam's stores going on the 3rd consecutive year.  Dyson is out.
 
Finally, since this thread is dyson DC16 versus B&D pivot vac, I was the first on this Forum to post about the B & D pivot hand vacuum as a better option to the dyson.  Others quickly agreed (not dyson lovers tho).  No personal agenda, just the facts and truth.
 
The next dyson to fall and fail is the DC21 Stowaway.  Awful excuse for a canister vacuum.  Dyson was too late to market with this cann and overpriced it by $250.  Repeat of the DC11 only 2 years later.  Just like the DC16.  Now for my final criticism which comes straight from dyson's own boasting!  How can 500 engineers make so many miscalls and product failures in such short time?  
 
Carmine D.
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« Last Edit: 05/16/07 at 8:34am by Carmine_Difazio »  
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Re: Dyson v. Black and Decker Pivot Handhelds
Reply #13 - 05/16/07 at 10:36am
 
Why do I keep hearing so called experts quoting that Dyson has high margins?  One of the reasons most small town dealers object to the product is because of low margin percentages.  As always this leaves me confused if this is lack of knowledge or purposefully misleading.
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Re: Dyson v. Black and Decker Pivot Handhelds
Reply #14 - 05/16/07 at 12:59pm
 
JimB:
 
When 4 big box retailers can currently (like right now as I post) have sales discounting new dyson vacuums (including the DC18 and DC21) 15-20-30 percent (and indy's can't due to 10 percent MAP) AND STILL MAKE MONEY, there are big mark ups on the vacuums.  You know what they are and so do the dealers who post here.  Why are you surprised and confused?  If I recall, you were pleased and puffy to have the whole piece of the dyson pie (as you called it).  
 
So tell us, how do you sell with these big box retailers and their dyson discounts of 15-20-30 percent?
 
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Re: Dyson v. Black and Decker Pivot Handhelds
Reply #15 - 05/16/07 at 2:23pm
 
I have not seen the 30% you refer to but as we both already know Big Box stores can operate at a much lower margin than local stores due to the large volume they move.  These national chains can drop down to the single digits in margin and still be profitable with their overhead covered by quantity.  As we both know local stores often depend on a differentiated product with benefits not typically available at the chains.  They then depend on much higher margins to turn a profit.  Dyson has a lower margin (markup) than most local shops find acceptable.  As for price, any retailer is free to sell for any price they want.  If you walk into your local shop and they want to sell you a dyson at 30% off they are free to, but as we know they won't as it would be cutting into what is already considered a slim margin.
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Re: Dyson v. Black and Decker Pivot Handhelds
Reply #16 - 05/16/07 at 3:22pm
 
JimB:
 
How can a big box retailer/Indy cut 15-20-30 percent off dyson MSRP if it's a "slim" profit margin?  
 
Case in point:  The DC18 Slim is $469.  It is currently on sale at 4 big box retailers for 20-30 percent off (minimum).  Less 30 percent is a discount (lost sales profit) of $141 with a selling price of $328.  
 
At what wholesale cost does the DC18 have to be to provide a "slim" margin of profit (to you/Indy/big box retailers) with a selling price of $328?  What I'm really asking is:  If you can't make a decent profit with 30 percent off on dyson MSRP, then it doesn't pay for you to sell dysons.  And you already told us (several times on several occasions over the course of several years )that you are making money selling dysons (paying down your mortgage I believe is the phrase you used).  
 
To be competitive selling dysons, with 4 current big box retailers advertising in newspapers and mail outs discounts of 20-30 percent (what happened to dyson MAP of 10 percent?), you have to sell AT LEAST for 30 percent off dyson MSRP if not more.  And at 30 percent off, everyone is making money?  I don't know about you, but a 30 percent rake off MSRP is indicative of a high profit margin on dysons not a "slim" profit margin.  
 
Carmine D.
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Re: Dyson v. Black and Decker Pivot Handhelds
Reply #17 - 05/16/07 at 4:56pm
 
Quote from cprohman on 05/15/07 at 8:53pm:
As I have said in the past, I have no quarrel with bonefide criticisms. With as many new products as Dyson has come out with, it isn't surprising that they have had some learning to do. Examples that I consider to be bonefide criticisms include the short running time of the DC16, the weak brushroll on the DC07, the heavy feel of the DC15, the lack of a motorhead on the DC11, or the low airwatts of some later vacs like the DC15. On the other hand, the criticism doesn't stop there. There have been attempts to generalize from maintenence issues with DC01-DC05 models to the later models, a generalization which hasn't turned out to be valid. US Dysons have by all accounts been reasonably reliable, so long as users remember to clean the pre-motor filter. There have been attempts to blast them as flimsy, while in truth they stand up to heavy use well, from my experience. There have been blasts at the motor, which it turns out has been a reliable, good perorming motor, by all accounts. There have been blasts at the claim that the pre-motor filter and HEPA are lifetime filters, while my experience shows they even stand up to commercial use without needing replacement, so I don't think there should be any reason why a homeowner would need to replace them, barring something unusual.  There have been attempts to claim that the Dyson ball was the same as something developed by another inventor, even after the court ruled otherwise. Compared to Dysons, all other brands seem to get praised here for their innovations, some of which seem of questionable value.

The fact is that while there are certainly shortcomings in some Dyson vacuums, there are also plenty of things about them that that are innovative, and well thought out, new ideas that will benefit the industry in years to come. If all Dysons, and all things about Dysons, are as bad as some here would have you believe, why are other vacuum makers rushing to copy them? Why do copies like the LG Canister, the Europro, the Fusion, etc, get praised here for their copies, while the Dyson gets no praise for the original innovation? Some of these copies, rather than being praised, got severely panned by other critics such as CR.

 
 
Cpro,
 
Thank you.  But as is the case most often in this mostly anti-Dyson forum. - No one says "well said Cpro".  I say and it can be easly proved out (re-read the anti-Dyson garbage posts) - you spoke the truth.
 
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Re: Dyson v. Black and Decker Pivot Handhelds
Reply #18 - 05/16/07 at 5:27pm
 
Carmine,
  If everyone is selling dyson at 30% off it should be rather easy for you to post several links as such...
 
Once again the fact is Dyson has lower margins than other vacuums that are sold in vacuum shops.  You either don't know this simple industry fact or are choosing to mislead.
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Re: Dyson v. Black and Decker Pivot Handhelds
Reply #19 - 05/16/07 at 5:40pm
 
JimB:
 
Answer/don't answer a simple straight forward question (and avoid the dramatizations).  Instead you duck and move, bob and weave.  
 
In one post you claim "slim" dyson profit margins; in another you claim "lower."  Yes, I agree 50 percent profit margin is lower than 100 percent (for the same brand and model).  But neither is categorized "slim" and "low" from my perspective (and I suspect others).    
 
If one retailer sells at 30 percent off dyson MSRP, then all have to discount the same and/or more to compete.  Right now, as I said, 4 retailers are selling at 15-20-30 percent off all dyson models including the DC18.  I suspect if a dyson customer went to any other USA retailer/Indy with this information, and the retailer wanted to sell a dyson vacuum, it would have to at least match the 30 off price and/or the dyson customer would walk out empty handed.  
 
What would you do if confronted with a customer who says that big box store ABC has the DC18 Slim for $328?  Will you beat the price to make the sale?  Match the price?  Or lose the sale (because of a "slim" and/or "low" profit margin?)
 
Carmine D.
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