Forum - Dyson DC18 Slim Upright Vacuum Cleaner

cprohman

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Re: Dyson DC18 Slim Upright Vacuum Cleaner
Reply #190 - 04/21/07 at 12:40pm

In commercial use, I've seen several dirt hose failures on the DC07s. I agree that it is due to the flexing. They are easy to replace, and not a big deal to us, but to a consumer, a hose failure would probably not be noticed, except that the vacuum wouldn't pick up anymore. They may well last for many year in a home, though - they flex a lot more than normal in commercial use.

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Carmine_Difazio Ultimate Member I love YaBB 1G - SP1! Posts: 5559	Re: Dyson DC18 Slim Upright Vacuum Cleaner Reply #191 - 04/21/07 at 12:44pm JD: How high is the rug pile on the carpets that you vacuum over the last 5 years with your DC07? Low, medium, high? Carmine D
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JD Senior Member I love YaBB 1G - SP1! Posts: 188	Re: Dyson DC18 Slim Upright Vacuum Cleaner Reply #192 - 04/21/07 at 12:48pm Carmine Medium pile carpets mainly and some thick pile as well! The DC01 and DC03 had solid dirt pathes so never had any issues! JD
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Carmine_Difazio Ultimate Member I love YaBB 1G - SP1! Posts: 5559	Re: Dyson DC18 Slim Upright Vacuum Cleaner Reply #193 - 04/21/07 at 3:37pm JD: Really? Medium to high pile? Pretty good for the DC07. How often do you vacuum? And any pets? Carmine D.
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HARDSELL

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Re: Dyson DC18 Slim Upright Vacuum Cleaner
Reply #194 - 04/21/07 at 6:42pm

Quote from Carmine_Difazio on 04/20/07 at 7:49am:

Hello JD:

The dirt by-pass hoses on the DC07 are flimsy and proned to coming off easily during use. Because of its under machine position and exposure, it snags on the floors and rugs causing it to come off.

Carmine D.

Mine has not come off in 3 years or use. If you dislike Dyson just say so but please be honest with your comments. People do not respect dishonesty

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Carmine_Difazio

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Re: Dyson DC18 Slim Upright Vacuum Cleaner
Reply #195 - 04/21/07 at 7:08pm

Hello HS:

The DC07 cost $439 when it was launched and now sells for $399 at most retailers. The by-pass hose serves the same function as the attachment hose except shorter. For all intents and purposes, from my perspective, the dirt by pass hose should mirror the same identical quality of the vacuum's attachment hose. On most, if not all, other vacuums it does. See for yourself if you don't believe me.

Not so on the dyson DC07. It is a flimsy $2 item (if that) and is not secured to the vacuum. It is a pressure fit. Dyson should be ashamed to use it on its vacuums, considering the high asking price and the importance of the dirt by-pass hose.

Dyson could have, and should have, done a much better job with the quality of the dirt by pass hose and its connection to the vacuum. AND STILL CAN! But chooses not to.

The excuse that some dyson fans make that it is a cheap item, and it is no big deal to fix it when it comes off, is dishonest. IMHO.

If the dyson dirt by pass hose were used on the dyson play vacuum (which may be) a $39 Dirt Devil and/or a $100 HOOVER FM, I probably would excuse it (as some dyson lovers do). Not on a $400 plus vacuum. It doesn't pass mustard for the MSRP.

Since you asked for honesty, I gave it to you. There are too many real shortcomings and problems with all the dyson vacuums to have to resort to making them up. And since I'm being honest with you, the dirt by pass hose in the DC18 nozzle and DC21 power head is not much better in quality than the DC07. Much too cheap for the high premium prices. IMH but honest O.

Carmine D.

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cprohman

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Re: Dyson DC18 Slim Upright Vacuum Cleaner
Reply #196 - 04/21/07 at 7:56pm

Actually, if I recall correctly, the hose threads on to a connector, and isn't just a pressure fit. I've never seen the hose come off. Rather what I have seen is the hose wear out and develop holes in it at a flex point. The bypass hose, in my opinion, is one of the weakest design points of the vacuum, along with the lame sole-plate rollers. Now, the question is, how serious of an issue is it? The hoses fail after 2-3 years of daily commercial use on low pile carpet. How long do they take to fail in a home? Five year? Ten year? My guess is that it would be somewhere in between these two.

Yes, Dyson could have done a better design job on this hose, but if that's the worst thing wrong with the design, most consumers will be happy for quite awhile. The bottom line is that CR hasn't seen any unusual repair issues on these, and the latter model Dysons have also done fine in the Which? surveys.

For me the proper comparison is to my Hoover Floormate 3000 units. They get used about 1/20 as many hours as the Dysons, yet their hoses fail too. At least when the Dyson hose fails, I can take $1 worth of standard hose and replace it, whereas with the FLoormate I have thus far waited over 2 months for a special-order part that will cost me $15. If Dyson gets a "C" for this part of the design, if you were honest, you'd have to give Hoover an "F".

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Carmine_Difazio Ultimate Member I love YaBB 1G - SP1! Posts: 5559	Re: Dyson DC18 Slim Upright Vacuum Cleaner Reply #197 - 04/21/07 at 10:27pm Hey Carl: How do you get the same hose section to thread on two different location points on the vacuum by turning it in only one direction? One hose side will tighten with the turning while the other side loosens and vice versa? Carmine D.
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D.E.P.

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Re: Dyson DC18 Slim Upright Vacuum Cleaner
Reply #198 - 04/21/07 at 11:22pm

Quote from Carmine_Difazio on 04/21/07 at 10:27pm:

Hey Carl:

How do you get the same hose section to thread on two different location points on the vacuum by turning it in only one direction? One hose side will tighten with the turning while the other side loosens and vice versa? ;)

Carmine D.

Acutally Camine, The hose is threaded on both ends - the end going into the diverter valve screws into a coupler that goes into the valve - the end on the cleaner head threads onto the head with no adapter...

Here is a website that shows the hose removal as one of the steps in replacing the motor...

http://www.sparesaver.com/technical_advice/DC07_technical_advice/dc07_Motor_BC.htm

Dan

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Carmine_Difazio

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Re: Dyson DC18 Slim Upright Vacuum Cleaner
Reply #199 - 04/21/07 at 11:29pm

Hello Dan:

You're referring to steps 6 and 7. This answers my question and proves my point. In step 6 a cuffed end pulls off. In step 7 the cuffless hose ends unwinds. This suggests one side of the dirt by pass hose is held onto the vacuum by a pressure fitting rubber cuff. The other side threads on.

While the hose threads into the cuff, the cuff doesn't thread onto the machine. The cuffed hose end connects by pressure. The hose is screwed into the cuff, not on the vacuum.

This set up allows one hose end to tighten by turning/winding while the cuffed end swivels up/down and back and forth by pressure. Thus allowing the cuffed hose end to turn back and forth and move up and down as the cuffless hose end is tightened on. Not a very well designed connection for a dirt by pass hose on a $400 vacuum cleaner. More like a $40 to $100 vacuum. IMHO.

Carmine D.

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