Forum - Dyson DC18 Slim Upright Vacuum Cleaner

Carmine_Difazio

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Re: Dyson DC18 Slim Upright Vacuum Cleaner
Reply #160 - 04/13/07 at 7:55am

Quote from JD on 04/13/07 at 7:53am:

Hello Carmine

Thanks for the insight.

JD

You're welcome.

BTW talking about tools, what's with the crevice tool dusting brush combo? Stinks! Impractical. Those 500 dyson engineers have too much free time on their hands. They forgot the rule. KISS: Keep it simple and more simple.

Carmine D.

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Carmine_Difazio

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Re: Dyson DC18 Slim Upright Vacuum Cleaner
Reply #161 - 04/13/07 at 2:41pm

I stand corrected. I called the SEARS sales guy in N. Las Vegas to verify his statement to me about the dyson size tools. He restated to say: It's the DC15 tools that are too large. The DC07 and DC14 tools will fit the DC18, which explains why the industry standard sized tools like the Eureka fit the DC18. Thanks for prompting me to get a verification with your observations.

BTW, the DC15 scores "POOR" in pet hair cleaning based on the latest Consumer Reports ratings (March 2007). My sense is the DC18 is no better and probably worse. More reason for a turbo tool.

Carmine D.

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JD

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Re: Dyson DC18 Slim Upright Vacuum Cleaner
Reply #162 - 04/15/07 at 2:21pm

The dirt path on the DC18 mainly the stretchable hose is not part of the stress point where the cleaning head moves/pivots. On close inspection on my mother's the hose never moves only when the main body of the cleaner is moved up or down. So that is the only stress it will get! When you tilt or steer the vacuum left or right etc the bottom casing where the ball and the dirt path tube are all move as one. The pivot point is before the hose coming from the main cleaning head. If you look you can remove the main head away from the bottom part of the cleaner! You will then see where this attaches and pivots!

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Carmine_Difazio Ultimate Member I love YaBB 1G - SP1! Posts: 5559	Re: Dyson DC18 Slim Upright Vacuum Cleaner Reply #163 - 04/15/07 at 4:46pm Hello JD: Does dyson warranty the dirt path hose on the DC18 dyson lite and DC21 power head for 5 years and any and all repairs if the dph comes loose, tears, stretches and collapses before 5 years? Carmine D.
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Trilobite

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Re: Dyson DC18 Slim Upright Vacuum Cleaner
Reply #164 - 04/15/07 at 9:47pm

The April edition of "WHICH?" recommends Dyson DC14, 15, and 18 as the upright cleaner, and Miele as the cylinder cleaner.

Other cleaners which were rated as efficient were the Nilfisk Extreme X300, a Bosch cylinder, and a Sebo Felix.

The Nilfisk appeared to have the best allergy filtration.

Cleaners not to purchase, were an Electrolux upright (filter cyclonic), and (I think...) a Morphy Richards.

What annoys me about "Which?", is the missing brand names: there were no Hoover cleaners tested at all; and yet they test five Miele's and a similar amount of Dyson's! Hardly fair, in my book!

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Carmine_Difazio

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Re: Dyson DC18 Slim Upright Vacuum Cleaner
Reply #165 - 04/15/07 at 10:15pm

FYI: From the Which? survey report for April 2007:

"Dyson upright cleaners have again come out as less reliable than other brands. However, this year our survey also showed that the reliability of the newest upright Dyson cleaners – those that are just one and two years old – is better than the average for other brands in the survey.

It’s too soon to say whether this improved reliability will hold up in future years, but early signs are hopeful."

And at the bottom of the reliability rankings for cylinders (canisters) with the most repairs: Dyson.

Carmine D.

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Carmine_Difazio

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Re: Dyson DC18 Slim Upright Vacuum Cleaner
Reply #166 - 04/15/07 at 11:59pm

Quote from Dyson DC18 on 04/04/07 at 3:30pm:

Carmine, just saw the new DC18 commercial and it's so much better than those other Dyson commercials. Have you seen it yet?

Hello Chris:

Saw the DC18 commercial. Dyson is pitching the DC18 dyson-lite as a lightweight upright vacuum. We know at 16 pounds it is not a lightweight. And rather than matching it up against legitimate lightweights like the ORECK XL, SEBO Felix, RICCAR/Simplicity Freedom series, and HOOVER Ultra Lightweight, dyson uses a string of make believe, made up "stick vacuums." Fortunately, dyson does not advertise the DC18 dyson-lite price, which at $469 is not "light" for anyone's house cleaning budget, save the Queen of England.

Carmine D.

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cprohman

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Re: Dyson DC18 Slim Upright Vacuum Cleaner
Reply #167 - 04/16/07 at 4:44pm

Quote from Carmine_Difazio on 04/15/07 at 10:15pm:

FYI: From the Which? survey report for April 2007:

"Dyson upright cleaners have again come out as less reliable than other brands. However, this year our survey also showed that the reliability of the newest upright Dyson cleaners – those that are just one and two years old – is better than the average for other brands in the survey.

It’s too soon to say whether this improved reliability will hold up in future years, but early signs are hopeful."

I guess that shows that Dyson's focus on reliability is producing some results. The older Dysons that were consistently at the bottom of the Which? charts never found their way to the US, so the experience in the US should be different. I note that Dysons continue to be very highly ranked on Epinions, and if there were major reliability problems, that wouldn't be the case.

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old-timer

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Re: Dyson DC18 Slim Upright Vacuum Cleaner
Reply #168 - 04/16/07 at 4:59pm

Hi Carl, would you like to tell that to the customer that just traded a one and half year old dc-07,The machine was recomended by a friend,because she loved it,and quess what after about 8 months and no satisfaction from the helpline,she just admitted that she was sucked in by the hysteria,they got me once and only once.

To quote what she said.
Get this thing out of my house,I dont care what you give me for it,just get it out of my house..............

O.T.

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cprohman

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Re: Dyson DC18 Slim Upright Vacuum Cleaner
Reply #169 - 04/16/07 at 5:27pm

I'm sure all vacuum makers have a number of dissatisfied customers. Certainly if you read Epinions or Amazon.com reviews, you'll find both good and bad for all makers. Over time, if a given brand has a large number of unhappy customers, that brand will get a lot of negative reviews, and if they have a lot of happy customers, they will get positive ones.

By they way, I note that some websites are now starting to extend this concept beyond products to services. Thus, yahoo local, or superpages, provides a way for consumers to review service businesses, such as yours or mine. It hasn't really caught on yet, but I am starting to get some reviews of my stores. Fortunately all of them have been very positive, so far.

http://www.superpages.com/
http://web3.ls.mud.yahoo.com/

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