Vacuum Cleaners Discussions

Hi,

Today I bought a Dyson DC24 as I haven't bothered to repair my DC04 as the DC04 burnt out after 7 years.

The DC24 got problems with the cleaning head not staying put when the machine is lifted.  This is clearly a manufacturing fault and its poor that Dyson quality control has missed this.  Even when I properly engage the machine in upright position and lifted the machine the head would stay for a few seconds and then fall .

I took the machine back to the shop and the retailer was refusing to give me a refund!!  I did not accept this and asked for the manager,  anyway, they gave me back my £243. I was not too happy.

After usuing the machine in my home,  I can say that I really like how light it is.  The only thing is that the power cord is very short, the cleaning hose is too short to do proper stair cleaning, but then one can put the machine on the stair case or hole it in the other hand to use the wand and hose.  The suction is pretty good for a small 650w machine, but the suction is not enough to spin the car Dyson turbine head I have,  I guess I would have to use the DC05 for car cleaning.

The DC24 cleaned my carpets well, just shame about the slight problem with the head.  I may considering buying one again next year.  For the meantime, I will use the DC05 which is adequate with turbobrush head.

Regards

bucks03 wrote:

Hello BUCKS03:

My concern is more the ceramic flooring and grout grooves will devastate the plastic ball and all the inside ball workings in short order.  If I had 80 percent carpet and 20 percent ceramic tile, it would not be a concern.  But 80 percent is alot of ceramic tile and grooves if I have to use attachments to do the floor cleaning.

Carmine D.

CarmineD wrote:
Cameron,

This vacuum will indeed suck better than any full sized sack canister or upright that’s choking, but it’s nozzle will never out perform a hard surface floor tool...Ever!...And you know it or should know it.  Uprights of any sort are not the better choice for 80% tiled w/ lots of grout joints (conditions).  To buy this ‘out-steers all upright competitors’ phenomenon and expect it to ‘flick,’ ‘trap’ and ‘put dust and debris into the airflow’ better than a floor tool is a professional blunder.  Although it’s a conversation [thread] starter.


Dyson Invents Big

P.S.  Why not do some research yourself and take advantage of Googles billion pages plus indexing and determine if this or any other Dyson vacuum implodes while being used on tiled floors. 

DiB-ster wrote:

Thanks for your unsolicited dyson propaganda.  But it's not needed from you, it's not wanted from you, and certainly I can't ever follow if from you.  DiB-ster, the day I have to take/follow your vacuum advice, I'll roll myself up in a big ball and die.  And according to the Doc I still have a few more good rounds left in me.

BTW, FWIW I'm using 2 uprights now for exactly what you say I can't: ORECK and HOOVER TEMPO, on my ceramic tile floors and neither has a brush shut off for floor cleaning, like the DC24. 

Carmine D.

CarmineD wrote:
Is it Christmas already?  You keep gift wrapping these conversations.


I'll back off (for a while),
Dyson Invents Big

CarmineD wrote:
I use the Hoover and Kirby on all floor surfaces.  They clean hard surfaces as good as the Rainbow or the Platinum canister. The Royal's front exhaust blows too strongly for use on hard surfaces.  I personally do not want a an upright that is not suitable for all surfaces.  A good upright will perform as well as a can.

CarmineD wrote:

Hi Carmine,

Maybe you are better off purchasing this machine and seeing if it is up for the job for your home.  That was I orginally did and took the machine back.  I hear the USA are much better when it comes to takeing things back, here in the UK I have to say that most of the time when I take a product back, I have had issues a couple of times, like the last store, refusing to give me back my £243 saying that Dyson has some policy (Dyson doesn't)  They don't even print on their products like Vax do: Do not take back to the shop, call the Vax Helpline.  Dyson does not do this and I called Dyson and they said I was within my 14 day right to get my money back.  Anyway I did get my money back as I had to kick up a fuss (I really hate doing that)

I was able to purchase the DC24 a lot cheaper from Amazon UK.  Its always best to be able to try out a product in your own home, then you will know how it performs and if you like the way it works, sounds etc .

Thanks Bucks03:

Returning purchases, unless defective, is not in my blood.  Tho you're right about dyson and returns.  Dyson does recommend to helpline callers to return to retailer for full refund/credit if not performing.

I suspect dyson's DC24 will work fine out of the box.  My issue is with the ball apparatus/inner workings over time.  What are the adverse effects of the vibrations, rocking and rolling over time from operating over the grooved ceramic tile flooring.  Intuitively, the ball function does not appear a viable option for floor cleaning especially ceramic tile.  A wheeled upright like ORECK, HOOVER TEMPO, etc. is much better suited.  Probably the same is true for rug use tho less so intuitively and practically than with floors.

Carmine D.