Vacuum Cleaners Discussions

Hi,

Today I bought a Dyson DC24 as I haven't bothered to repair my DC04 as the DC04 burnt out after 7 years.

The DC24 got problems with the cleaning head not staying put when the machine is lifted.  This is clearly a manufacturing fault and its poor that Dyson quality control has missed this.  Even when I properly engage the machine in upright position and lifted the machine the head would stay for a few seconds and then fall .

I took the machine back to the shop and the retailer was refusing to give me a refund!!  I did not accept this and asked for the manager,  anyway, they gave me back my £243. I was not too happy.

After usuing the machine in my home,  I can say that I really like how light it is.  The only thing is that the power cord is very short, the cleaning hose is too short to do proper stair cleaning, but then one can put the machine on the stair case or hole it in the other hand to use the wand and hose.  The suction is pretty good for a small 650w machine, but the suction is not enough to spin the car Dyson turbine head I have,  I guess I would have to use the DC05 for car cleaning.

The DC24 cleaned my carpets well, just shame about the slight problem with the head.  I may considering buying one again next year.  For the meantime, I will use the DC05 which is adequate with turbobrush head.

Regards

Hello Bucks03:

You had a change of heart on the motor repair for your DC04.  A temporary change in scenery and living will do that at times and is a good reason for getting away for all of us. 

Sorry to hear about your new DC24.  I'm not sold yet on the dyson ball models starting with the DC15, then the quasi-ball model DC18, and now DC24/DC25.  Haven't talked to any one who owns and uses one who likes it.  Save one lone poster here who boasts of the DC15 he bought years ago on clearance.  He hasn't upgraded yet to any other dyson ball models which can be had cheaper than the price he paid for a DC15 on clearance.  So I have doubts.  One "everybody loves them" statement does not make it believeable.

Carmine D.

I bought another Dyson DC24 off Amazon just over a week ago now, this one is fine and a lot cheaper so I will not be taking this back.  I decided to buy this machine now as Amazon have an offer on the UK web site.  It arrived 2 days later and I have used it quite a few times since delivery.  Great machine I have to say.  The only thing I wondered is about the turbo brush.  I know the Dyson Turbine head does not fit or work on the the DC24 as the Dyson turbine needs a stronger airflow.

I saw in a brochure that a Vax from 2006/07 has 130 air watts of suction which is only 10 air watts more so I think the Vax turbobrush wilol work.  Does anyone know how I can get one of these to fit on the DC24 as the tubes are slightly smaller on the 24.

bucks03 wrote:

As a customer, Maybe the salesmen at Amazon would be willing help you.

bucks03 wrote:
Lucky1 wrote:
Bucks,

Don’t listen to unLucky.

I do not see why a car turbo brush will not work (except for the exception of getting an adaptor/making your own adaptor).  I believe the car turbo brush is not sold for the DC24 due to its *short hose length and for no other reason.  IMO, by this car turbo brush and make it fit and support your fellow Brit vice supporting the Chinese knock-off manufacturer.


Dyson Invents Big

*A short hose would frustrate users. 


http://cgi.ebay.com/NEW-DYSON-DC14-Hand-Turbo-Tool-Purple-Drive-DC07-14HTp_W0QQitemZ250547064137QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item3a55c4cd49

Hello BUCKS03:

Glad to hear you had a better purchase experience with your new dyson DC24.  I'm curious to hear your comments on the dirt bin.  Any thoughts you can share?

Carmine D.

CarmineD wrote:
It's clear, it's small and it's the most user friendly to empty (in the industry).  Also, the bin is one component to the best looking separator unit on the planet.

DiB-ster wrote:

My question is addressed to BUCK03 who actually bought and uses a dyson DC24.  Not to you, DiB-ster.  And your answer about looks falls woefully short at soon as the dirt bin gets dirty.  Perhaps I should buy 2.  One to use and one to put on display so guests can appreciate the best looking on the planet.

Carmine D.

Hi Carmine

I would say that the clear bin is ok.  It is tiny in comparison to my old DC04 and the DC05.  The whole cyclone assembly and bin together are the whole size of the DC24.

I have to say that the bin is not giving me any problems what so ever, even though its small I have used the machine 6 times or so to vacuum the whiole 3 bedroom house and it is not near the full mark yet,  only now it is creeping up and maybe needs emtying week after next.  This will just be easy for me to push the little knob thing on the top in the kitchen bin and it will open up.  The bin size reminds me a lot of the DC31,  I have a DC16 handheld and it is so easy to empty this so the DC24 will be even better,  The DC04 was a hassle with the big cyclone that had to be pulled apart, the DC24 is easier.

My DC24 also hasn't got all the 'advertising' stickers all over it so it will make it easier to wash if it needs to be done.  I think its a great little product.

Thank you BUCKS03.  Any problems for you with the cord length and/or wrapping the cord?  In particular, bending over for the lower cord wrap?

Carmine D.

bucks03 wrote:
Called 'silent salesman' - the DC04 had a record number of these. A really important tactic to someone like Dyson, who primarily sell in the big box retailers.
Also useful when the purchaser is showing the product to others.

CarmineD wrote:
Your questions are not for any other purpose than to slander Dyson, as does your umpteen anti-Dyson slanders and points of view (of past).  Just being preemptive.

As for the looks...  their working for Bissell.  They have a poor copy of it on one of their contraptions at Target.  No doubt, tens of millions will be made off of it too. - Another 'free lunch' for team Bissell.

CarmineD wrote:

Well no.  Its not much different from winding the cord on the DC04.  The cord is long and such a small machine which is why I understand why Dyson hasn't put on a longer cable as it may not be able to go on the the cleats properly if the cord was longer. It is no more difficult than the DC04. 

The only issue is that I cannot 'just fit ' any tool on it as the diameter of the wand is different from standard Dyson machines.  Id like to purchase a Vax turbobrush for this machine as I know it will work on there.

I prefer this machine over the bigger ones any day,  I always liked smaller machines anyway,  I used to have a DC03 which I liked but could not stand the HIGH pitched motor and the very low air watts.  The DC04 is heavy and bulky but performs very well, the DC24 is small, compact, easy to lift and push and had quite good suction for its motor wattage.  I feel the DC24 head sucking on the floor/carpet as with the DC04, the DC03 the head never used to suck on the floor, felt like it was just skimming the surface.

M00seUK wrote:

My DC24 has no stickers on it like earlier DC24's Ive seen in shops do and personal reviews.  Why would Dyson stop putting these on?  Is it because the machine has been on sale for over a year?

DiB-ster wrote:

Dib-ster:

You're delusional.  TARGET has 2 dyson ball models on sale this week:  DC24 $323; DC24 blueprint $343.  I'm interested in buying.  I respect BUCKS03 advice. 

Don't be so quick to judge others by your own standards.

Carmine D.

bucks03 wrote:

Thank you BUCKS03. 

Carmine D.

Carmine,

The only thing that may annoy you is the short cord and the short hose and realistically you can only reach 4 steps before you have to lift up the machine.

bucks03 wrote:

Hello BUCKS03:

Not a problem.  We have a ranch style home.  We're use to the short cord on the ORECK and HOOVER TEMPO.  My biggest concern is the ball and my ceramic tile floors.  The ORECK and TEMPO are ideal in the upright mode for the tile floors.  I suspect dyson's DC24 ball will not be and force me into the attachment mode for floor cleaning.  A nuisance for me with almost 80 percent of the house with tile flooring.  We did this for the old dog [ranch style and floors].  She had epilepsy brought on by synthetic rugs.  One of the reasons we put wool carpets in the 3 bedrooms.  She went to puppy heaven and we still have the ceramic tile floors to deal with.

Carmine D.

Hi Carmine, what is it that concerns you? Are you worried the ball itself will damage the floor or the brush head? The house I'm in has carpets and linoleum mixed (don't ask why lino, it's not my house). The DC04 suction was too powerful and the machine was a nightmare to push and after a few years the machine cracked and I had to replace the 'shell' of the machine The DC24 despite being small sucks pretty hard on lino but it is better designed so it won't break with the force, I hope! Lol CarmineD wrote:

bucks03 wrote:

Hello BUCKS03:

My concern is more the ceramic flooring and grout grooves will devastate the plastic ball and all the inside ball workings in short order.  If I had 80 percent carpet and 20 percent ceramic tile, it would not be a concern.  But 80 percent is alot of ceramic tile and grooves if I have to use attachments to do the floor cleaning.

Carmine D.

CarmineD wrote:
Cameron,

This vacuum will indeed suck better than any full sized sack canister or upright that’s choking, but it’s nozzle will never out perform a hard surface floor tool...Ever!...And you know it or should know it.  Uprights of any sort are not the better choice for 80% tiled w/ lots of grout joints (conditions).  To buy this ‘out-steers all upright competitors’ phenomenon and expect it to ‘flick,’ ‘trap’ and ‘put dust and debris into the airflow’ better than a floor tool is a professional blunder.  Although it’s a conversation [thread] starter.


Dyson Invents Big

P.S.  Why not do some research yourself and take advantage of Googles billion pages plus indexing and determine if this or any other Dyson vacuum implodes while being used on tiled floors. 

DiB-ster wrote:

Thanks for your unsolicited dyson propaganda.  But it's not needed from you, it's not wanted from you, and certainly I can't ever follow if from you.  DiB-ster, the day I have to take/follow your vacuum advice, I'll roll myself up in a big ball and die.  And according to the Doc I still have a few more good rounds left in me.

BTW, FWIW I'm using 2 uprights now for exactly what you say I can't: ORECK and HOOVER TEMPO, on my ceramic tile floors and neither has a brush shut off for floor cleaning, like the DC24. 

Carmine D.

CarmineD wrote:
Is it Christmas already?  You keep gift wrapping these conversations.


I'll back off (for a while),
Dyson Invents Big

CarmineD wrote:
I use the Hoover and Kirby on all floor surfaces.  They clean hard surfaces as good as the Rainbow or the Platinum canister. The Royal's front exhaust blows too strongly for use on hard surfaces.  I personally do not want a an upright that is not suitable for all surfaces.  A good upright will perform as well as a can.

CarmineD wrote:

Hi Carmine,

Maybe you are better off purchasing this machine and seeing if it is up for the job for your home.  That was I orginally did and took the machine back.  I hear the USA are much better when it comes to takeing things back, here in the UK I have to say that most of the time when I take a product back, I have had issues a couple of times, like the last store, refusing to give me back my £243 saying that Dyson has some policy (Dyson doesn't)  They don't even print on their products like Vax do: Do not take back to the shop, call the Vax Helpline.  Dyson does not do this and I called Dyson and they said I was within my 14 day right to get my money back.  Anyway I did get my money back as I had to kick up a fuss (I really hate doing that)

I was able to purchase the DC24 a lot cheaper from Amazon UK.  Its always best to be able to try out a product in your own home, then you will know how it performs and if you like the way it works, sounds etc .

Thanks Bucks03:

Returning purchases, unless defective, is not in my blood.  Tho you're right about dyson and returns.  Dyson does recommend to helpline callers to return to retailer for full refund/credit if not performing.

I suspect dyson's DC24 will work fine out of the box.  My issue is with the ball apparatus/inner workings over time.  What are the adverse effects of the vibrations, rocking and rolling over time from operating over the grooved ceramic tile flooring.  Intuitively, the ball function does not appear a viable option for floor cleaning especially ceramic tile.  A wheeled upright like ORECK, HOOVER TEMPO, etc. is much better suited.  Probably the same is true for rug use tho less so intuitively and practically than with floors.

Carmine D.