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bucks03


Joined: Feb 17, 2008
Points: 76

New Dyson DC24 issue
Original Message   Nov 29, 2009 12:02 pm
Hi,

Today I bought a Dyson DC24 as I haven't bothered to repair my DC04 as the DC04 burnt out after 7 years.

The DC24 got problems with the cleaning head not staying put when the machine is lifted.  This is clearly a manufacturing fault and its poor that Dyson quality control has missed this.  Even when I properly engage the machine in upright position and lifted the machine the head would stay for a few seconds and then fall .

I took the machine back to the shop and the retailer was refusing to give me a refund!!  I did not accept this and asked for the manager,  anyway, they gave me back my £243. I was not too happy.

After usuing the machine in my home,  I can say that I really like how light it is.  The only thing is that the power cord is very short, the cleaning hose is too short to do proper stair cleaning, but then one can put the machine on the stair case or hole it in the other hand to use the wand and hose.  The suction is pretty good for a small 650w machine, but the suction is not enough to spin the car Dyson turbine head I have,  I guess I would have to use the DC05 for car cleaning.

The DC24 cleaned my carpets well, just shame about the slight problem with the head.  I may considering buying one again next year.  For the meantime, I will use the DC05 which is adequate with turbobrush head.

Regards

Replies: 9 - 18 of 25Next page of topicsPreviousNextNext page of topicsAllView as Outline
CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: New Dyson DC24 issue
Reply #9   Dec 15, 2009 1:39 pm
Thank you BUCKS03.  Any problems for you with the cord length and/or wrapping the cord?  In particular, bending over for the lower cord wrap?

Carmine D.

M00seUK


Joined: Aug 18, 2007
Points: 295

Re: New Dyson DC24 issue
Reply #10   Dec 15, 2009 1:49 pm
bucks03 wrote:
My DC24 also hasn't got all the 'advertising' stickers all over it so it will make it easier to wash if it needs to be done.  I think its a great little product.

Called 'silent salesman' - the DC04 had a record number of these. A really important tactic to someone like Dyson, who primarily sell in the big box retailers.
Also useful when the purchaser is showing the product to others.
DysonInventsBig


Location: USA
Joined: Jul 31, 2007
Points: 1454

Re: New Dyson DC24 issue
Reply #11   Dec 15, 2009 2:02 pm
CarmineD wrote:
My question is addressed to BUCK03 who actually bought and uses a dyson DC24.  Not to you, DiB-ster.  And your answer about looks falls woefully short at soon as the dirt bin gets dirty.  Perhaps I should buy 2.  One to use and one to put on display so guests can appreciate the best looking on the planet.

Carmine D.


Your questions are not for any other purpose than to slander Dyson, as does your umpteen anti-Dyson slanders and points of view (of past).  Just being preemptive.

As for the looks...  their working for Bissell.  They have a poor copy of it on one of their contraptions at Target.  No doubt, tens of millions will be made off of it too. - Another 'free lunch' for team Bissell.
This message was modified Dec 16, 2009 by DysonInventsBig



bucks03


Joined: Feb 17, 2008
Points: 76

Re: New Dyson DC24 issue
Reply #12   Dec 15, 2009 2:36 pm
CarmineD wrote:
Thank you BUCKS03.  Any problems for you with the cord length and/or wrapping the cord?  In particular, bending over for the lower cord wrap?

Carmine D.


Well no.  Its not much different from winding the cord on the DC04.  The cord is long and such a small machine which is why I understand why Dyson hasn't put on a longer cable as it may not be able to go on the the cleats properly if the cord was longer. It is no more difficult than the DC04. 

The only issue is that I cannot 'just fit ' any tool on it as the diameter of the wand is different from standard Dyson machines.  Id like to purchase a Vax turbobrush for this machine as I know it will work on there.

I prefer this machine over the bigger ones any day,  I always liked smaller machines anyway,  I used to have a DC03 which I liked but could not stand the HIGH pitched motor and the very low air watts.  The DC04 is heavy and bulky but performs very well, the DC24 is small, compact, easy to lift and push and had quite good suction for its motor wattage.  I feel the DC24 head sucking on the floor/carpet as with the DC04, the DC03 the head never used to suck on the floor, felt like it was just skimming the surface.

bucks03


Joined: Feb 17, 2008
Points: 76

Re: New Dyson DC24 issue
Reply #13   Dec 15, 2009 2:39 pm
M00seUK wrote:

Called 'silent salesman' - the DC04 had a record number of these. A really important tactic to someone like Dyson, who primarily sell in the big box retailers.
Also useful when the purchaser is showing the product to others.


My DC24 has no stickers on it like earlier DC24's Ive seen in shops do and personal reviews.  Why would Dyson stop putting these on?  Is it because the machine has been on sale for over a year?
CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: New Dyson DC24 issue
Reply #14   Dec 16, 2009 7:11 am
DiB-ster wrote:
Your questions are not for any other purpose than to slander Dyson, as does you umpteen anti-Dyson slanders and points of view.  Just being preemptive.

As for the looks...  their working for Bissell.  They have a poor copy of it one of their contraptions at Target.  No doubt, tens of millions will be made off of it too. - Another 'free lunch' for team Bissell.



Dib-ster:

You're delusional.  TARGET has 2 dyson ball models on sale this week:  DC24 $323; DC24 blueprint $343.  I'm interested in buying.  I respect BUCKS03 advice. 

Don't be so quick to judge others by your own standards.

Carmine D.

CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: New Dyson DC24 issue
Reply #15   Dec 16, 2009 7:12 am
bucks03 wrote:
Well no.  Its not much different from winding the cord on the DC04.  The cord is long and such a small machine which is why I understand why Dyson hasn't put on a longer cable as it may not be able to go on the the cleats properly if the cord was longer. It is no more difficult than the DC04. 

The only issue is that I cannot 'just fit ' any tool on it as the diameter of the wand is different from standard Dyson machines.  Id like to purchase a Vax turbobrush for this machine as I know it will work on there.

I prefer this machine over the bigger ones any day,  I always liked smaller machines anyway,  I used to have a DC03 which I liked but could not stand the HIGH pitched motor and the very low air watts.  The DC04 is heavy and bulky but performs very well, the DC24 is small, compact, easy to lift and push and had quite good suction for its motor wattage.  I feel the DC24 head sucking on the floor/carpet as with the DC04, the DC03 the head never used to suck on the floor, felt like it was just skimming the surface.


Thank you BUCKS03. 

Carmine D.

bucks03


Joined: Feb 17, 2008
Points: 76

Re: New Dyson DC24 issue
Reply #16   Dec 16, 2009 1:11 pm
Carmine,

The only thing that may annoy you is the short cord and the short hose and realistically you can only reach 4 steps before you have to lift up the machine.

CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: New Dyson DC24 issue
Reply #17   Dec 16, 2009 1:25 pm
bucks03 wrote:
Carmine,

The only thing that may annoy you is the short cord and the short hose and realistically you can only reach 4 steps before you have to lift up the machine.


Hello BUCKS03:

Not a problem.  We have a ranch style home.  We're use to the short cord on the ORECK and HOOVER TEMPO.  My biggest concern is the ball and my ceramic tile floors.  The ORECK and TEMPO are ideal in the upright mode for the tile floors.  I suspect dyson's DC24 ball will not be and force me into the attachment mode for floor cleaning.  A nuisance for me with almost 80 percent of the house with tile flooring.  We did this for the old dog [ranch style and floors].  She had epilepsy brought on by synthetic rugs.  One of the reasons we put wool carpets in the 3 bedrooms.  She went to puppy heaven and we still have the ceramic tile floors to deal with.

Carmine D.

This message was modified Dec 16, 2009 by CarmineD
bucks03


Joined: Feb 17, 2008
Points: 76

Re: New Dyson DC24 issue
Reply #18   Dec 16, 2009 3:42 pm
Hi Carmine, what is it that concerns you? Are you worried the ball itself will damage the floor or the brush head? The house I'm in has carpets and linoleum mixed (don't ask why lino, it's not my house). The DC04 suction was too powerful and the machine was a nightmare to push and after a few years the machine cracked and I had to replace the 'shell' of the machine The DC24 despite being small sucks pretty hard on lino but it is better designed so it won't break with the force, I hope! Lol CarmineD wrote:
Hello BUCKS03:

Not a problem.  We have a ranch style home.  We're use to the short cord on the ORECK and HOOVER TEMPO.  My biggest concern is the ball and my ceramic tile floors.  The ORECK and TEMPO are ideal in the upright mode for the tile floors.  I suspect dyson's DC24 ball will not be and force me into the attachment mode for floor cleaning.  A nuisance for me with almost 80 percent of the house with tile flooring.  We did this for the old dog [ranch style and floors].  She had epilepsy brought on by synthetic rugs.  One of the reasons we put wool carpets in the 3 bedrooms.  She went to puppy heaven and we still have the ceramic tile floors to deal with.

Carmine D.

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