Vacuum Cleaners Discussions

It's not the banks per se, it's those in charge.  Having and taking courses in ethics does not guarantee that the ethics will be employed.  All CPA's are required to take [and pass] ethics courses in order to practice their profession.  Some of these very persons are the ones in charge of the failed banks and financial institutions.  When I look at the alternative, putting Congress in charge of the ethics of the people at the banks, I don't get a warm and fuzzy feeling either.  Taxpayers get the short end either way.

Let's not forget Bernie Madeoff.  The biggest crook in history.  Not affiliated with any bank, business [save his own] nor an accounting professional.  Just a normal run of the mill homo sapien with a crooked streak for his own gain at the expense of others.  Life in prison.  20 years of penance for 20 years of pay.

Carmine D.    

Carmine D.

That's a tough question to answer.  I still love the functionality of my vacuum.  It still works great and I've gotten over my initial shock and anger at the cost of the bags.  However, the issues are definately turning me off from buying from Miele again.  I did so much research and tested so many models.  Perhaps the only other model I would really want is the Riccar Radiance.  I read so many reviews on those, but my Vac Shop does not carry them so I did not test one. 

Now that said, the Vac Shop does have the hose in now and I will take the S7 down Saturday for the repair and to see what they plan to do about the damage to my vacuum.  I may walk out a happy customer.  I hate to complain too much, but I know my frustration is showing.  So far I am not happy with the customer service from Miele and I am disappointed because I expected a more "Yes I understand and we will fix this right away" attitude.  What I have received is a very friendly "We'll fix this, but lets try these things first and it's okay if that doesn't work, it's not important anyway" attitude.  I think the attitude about the bag indicator is what really set my frustration off.  Even though it's not important to me, it should be to them.  They made the vacuum cleaner.  Maybe I should not have mentioned that it wasn't a big deal to me.  I really only threw it out there as a "While we're on the subject" item. 

I really wish these issues would have come up while I was receiving the surveys.  I did mention the bag indicator problem on the surveys.

I'll post again after my visit to the Vac Shop Saturday.

Catlady's Miele replacement hose is allowing the tools to slide off.

Customer service has become lip service when it come to really

doing anything that will take a few pennies from the stockholders'

coffers. I'm speaking in general terms here, because Miele does not

have stockholders, but still the end result thus far is the same as if they did.

The irony is the more money people have the more they think

they are entitled to, both in stock dividends, and in being exempt from

the customer service crisis that their incessant demends for ever higher

dividends has caused.  We now are in a financial crisis in this country that

I do not believe can be solved via financial formulae and machinations.

Figuring out how to encorage and allow people to buy more of the same

crap without paying for it is not going to help.  What do our lives mean,

and what are we worth besides our monetary earning power?

When we begin to live as if those questions matter, then we will begin

to see some real and meaningful financial stability emerge. We might even

see newly minted Hoover 700's proudly made in the USA once more.

Odd as it may sound, I think that would be an excellent sign that things were

being 'set to right' as it were.

Trebor