Vacuum Cleaners Discussions

From dyson product literature:

A dyson vacuum cleaner has excellent dirt pick-up from ALL surfaces-not just carpets.

It doesn't say except some.  In fact it's one of 4 reasons dyson says customers should buy dysons.

Well, Dusty: Mr. Wordsmither, what do you think when dyson uses the collective ALL versus me?  Gets a pass?  Like LNT and BBB?

Carmine D.

My thoughts are threefold:  First:  ORECK doesn't make the written claim that it cleans excellent on ALL surfaces, like dyson does in its product literature for customers.  ALL surfaces, not just carpets.   That's false.  Why? The dyson claim implies ALL carpets.  It doesn't.  

Dyson made no false claims.  Only a moron would thinlk all carpets. 

Second:  ORECK gives a 30 day free in home trial period.  If not satisfied, send it back free of any charges.  ORECK pays the shipping back. 

Buy the Dyson at a BB and you can do tghe same thing.  Oreck is not unique here.

Finally, third:  ORECK, even the XL21 Titanium, will not work on 'really long shag style of carpet.'  I suspect most owners of these carpets know that they need a vacuum with a manual rug height adjustment.  They don't need to be told.

Why did you make this statement if you think most customers know that they need the manual adjustment?  Now you say they don't need to be told.  Another reversal on your part.

MOLE gave you the reason.  The majority of vacuum repairs come in with problems due to brush roll and belt.  Hence, the users set their vacuums to the lowest rug height to get better performance as the vacuums' service degrades.  The reason to set it higher is to make it easier to push and pull over carpets IF THE VACUUMS ARE WORKING PROPERLY.  Repairs are not!

Carmine D.

How prevalent is 'really long shag style carpet' in USA households?  Worthy of a mention on a Web Site?  No.  Certainly worthy to a buyer face to face in the store.  

See if this is correct please.  Dyson should say not effective on all carpet types and Oreck should not say this.  Does anyone see another of Carmine's double standards?

My home's highest carpet heights are medium pile wool loop with upgrade backing.  Also lower thicknesses including indoor/outdoor.  Dyson DC07 pink struck out on my wool medium loop.  How prevalent is medium pile loop with backing in USA households?  Pretty much so I'd say.  More so than really long shag in my opinion. 

It seems that the big difference in my carpet and yours is the type of material.  No Dyson ever gave a problem on mine.  I have used the DC07 on thick wool carpet at a relatives home and again no problem.

Dyson didn't work even with the dyson work arounds which the tech line spouted off like routine clockwork:  To remove the permanent gaskets from the permanent soleplate.  They encountered this problem long before I called. 

I didn't mention this, but its worthy of mention.  Before the dyson help line told me to take it back, it won't work, I was told to use the hose and a barefloor brush to vacuum the rugs.  I laughed even more than removing the permanent gaskets.  Spouted off like it was routine SOP.

Ops, there goes another dyson refurb! 

ORECK works fine for the last year.  Easy to push and pull.  A delight to use.  Goes over the barefloors, ceramic tile, by itself with no effort.  Literally.  When in the upright position, it moves across the floor by itself.  $150, 8 pounds and works great.  DC07 pink cost me $250 with all the store give backs.  Dead in the water from day one and still.  Medium pile wool loop. 

Really, a vacuum that goes over hard surfaces with ease.  Wonders never cease.  I never realized that Oreck was self propelled.  How else could it go by itself?  It is no surprise that your electric broom glides over carpet.  No suction to pull it into the carpet.

What are your thoughts on the reason dyson doesn't qualify its statement for DC07 and DC14 for ALL carpets? 

Sounds like the copied you and Oreck by not revealing the whole truth.

Carmine D.

My thoughts are threefold:  First:  ORECK doesn't make the written claim that it cleans excellent on ALL surfaces, like dyson does in its product literature for customers.  ALL surfaces, not just carpets.   That's false.  Why? The dyson claim implies ALL carpets.  It doesn't.  

Second:  ORECK gives a 30 day free in home trial period.  If not satisfied, send it back free of any charges.  ORECK pays the shipping back. 

Finally, third:  ORECK, even the XL21 Titanium, will not work on 'really long shag style of carpet.'  I suspect most owners of these carpets know that they need a vacuum with a manual rug height adjustment.  They don't need to be told.

How prevalent is 'really long shag style carpet' in USA households?  Worthy of a mention on a Web Site?  No.  Certainly worthy to a buyer face to face in the store.  

My home's highest carpet heights are medium pile wool loop with upgrade backing.  Also lower thicknesses including indoor/outdoor.  Dyson DC07 pink struck out on my wool medium loop.  How prevalent is medium pile loop with backing in USA households?  Pretty much so I'd say.  More so than really long shag in my opinion. 

Dyson didn't work even with the dyson work arounds which the tech line spouted off like routine clockwork:  To remove the permanent gaskets from the permanent soleplate.  They encountered this problem long before I called. 

I didn't mention this, but its worthy of mention.  Before the dyson help line told me to take it back, it won't work, I was told to use the hose and a barefloor brush to vacuum the rugs.  I laughed even more than removing the permanent gaskets.  Spouted off like it was routine SOP.

Ops, there goes another dyson refurb! 

ORECK works fine for the last year.  Easy to push and pull.  A delight to use.  Goes over the barefloors, ceramic tile, by itself with no effort.  Literally.  When in the upright position, it moves across the floor by itself.  $150, 8 pounds and works great.  DC07 pink cost me $250 with all the store give backs.  Dead in the water from day one and still.  Medium pile wool loop. 

What are your thoughts on the reason dyson doesn't qualify its statement for DC07 and DC14 for ALL carpets? 

Carmine D.

What happens to the ORECK-S that get returned within the 30 days? Well good buddy, I don't know.  Not a clue.  But I will ask my ORECK sources and post.

What I do know with absolute certainty is this:  I bought an ORECK XL Classic and use it daily.  Getting ready to right now.  I was so impressed and pleased I bought 3 more and will buy more no doubt.  I gifted the 3 to family members who use them almost exclusively for their rugs and floors.  Tho they have other vacuums.  They are completely as satisfied with their ORECK-s as I am. 

I have several very dear and close friends for many years who also own and use ORECK-S.  Old to very new ORECK-s.  They are pleased too. 

I have several neighbors here in LV too who own and use ORECK-s..  The same is true for them.  I know a store owner of a mailing service here in NLV who actually asked his store workers [both men and women] to match a new ORECK against a new dyson DC07.  I posted about it a year before I bought my ORECK.  The winner by unanimous decision after several weeks of use and still:  Yep, the ORECK, hands down, no contest.  Even the store worker who supplied her DC07 for the test, liked the ORECK [purchased by the store owner] better.  BTW, the store owner is a life-long ORECK user.

In my entire life and my 40 plus years of vacuum career, I've known only two dissatisfied ORECK users.  That's HS and MOTOR.  While I don't doubt their opinions, they certainly and unequivocally do not speak for all the ORECK users I know, including myself.  That's what the 30 day free home trial is for.  To weed out the 2 ORECK users that I know in 40 plus years.

Carmine D.

What happens to the ORECK-S that get returned within the 30 days? Well good buddy, I don't know.  Not a clue.  But I will ask my ORECK sources and post.

Most likely Ol Dave cleans em and sells them and includes a free gift. On the othe rhand he may just scrap them as they are useless anyways.

What I do know with absolute certainty is this:  I bought an ORECK XL Classic and use it daily.  Getting ready to right now.  I was so impressed and pleased I bought 3 more and will buy more no doubt.  I gifted the 3 to family members who use them almost exclusively for their rugs and floors.  Tho they have other vacuums.  They are completely as satisfied with their ORECK-s as I am. 

I used my DC07 regularly for three years.  It cleaned so well that there was no need to use it daily.  I have recommended Dyson to many who then purchased them.  Not one is unhappy with their purchase.

How did you explain to then that you were wrong about Hoover being the best and that you should have recommended Oreck way back when.

I have several very dear and close friends for many years who also own and use ORECK-S.  Old to very new ORECK-s.  They are pleased too. 

Likely because they are too weak to use a FULL SIZE vacuum.  Also likely that they do not know the difference in an Oreck and a great vacuum. 

I have several neighbors here in LV too who own and use ORECK-s..  The same is true for them.  I know a store owner of a mailing service here in NLV who actually asked his store workers [both men and women] to match a new ORECK against a new dyson DC07.  I posted about it a year before I bought my ORECK.  The winner by unanimous decision after several weeks of use and still:  Yep, the ORECK, hands down, no contest.  Even the store worker who supplied her DC07 for the test, liked the ORECK [purchased by the store owner] better.  BTW, the store owner is a life-long ORECK user.

Again, likely old and weak neighbors who only want to move the dust around the room.  Can't handle a FULL SIZE vacuum.  We had another regular member on another forum who used Dyson daily in his business.  He even vacuumed sheet rock dust with no problem.  I am sure his Dysons was put to the a more stressful test than the vacuums in a mailing service. 

What did the Oreck owner like better about the Oreck?

In my entire life and my 40 plus years of vacuum career, I've known only two dissatisfied ORECK users.  That's HS and MOTOR.  While I don't doubt their opinions, they certainly and unequivocally do not speak for all the ORECK users I know, including myself.  That's what the 30 day free home trial is for.  To weed out the 2 ORECK users that I know in 40 plus years.

I do not know any dissatisfied Dyson owners.  My step father owns Oreck but actually admitted that it is for the weight only and does not do a very good job.  You ceertainly and unequivocally do not speak for all the Dyson users. I assure you that there are more than two dissatisfied Oreck users.  Read owner/user opinions.

Carmine D.

Your case (as are you ) is and odd one.