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DysonInventsBig


Location: USA
Joined: Jul 31, 2007
Points: 1454


Original Message   Jun 28, 2008 12:41 am

Dyson is in the news frequently and so a dedicated thread.

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This message was modified Aug 2, 2008 by DysonInventsBig



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dusty


Joined: Feb 8, 2008
Points: 264


Reply #175   Jul 6, 2008 11:52 am
CarmineD wrote:

With regard to the ORECK upright, its well documented here by me in discussions with MOLE that even the most expensive ORECK upright won't work well on high pile shags.  And ORECK store staff are specifically told to ask/nix the sale if customers have these carpets.  Nothing new from you, my man.  I said it first.



CR do their testing on a medium pile carpet, not high pile shag. 

Dusty
DC18


Dyson, Sebo and Bissell user

Joined: Jul 25, 2007
Points: 294


Reply #176   Jul 6, 2008 12:17 pm
dusty wrote:
Hi DIB,

Add the Sebo G3 to the list of manual height adjusted units. It's basically a commercial version of the X4 series.  Odd about the problem of motor failure..I think I've only ever replaced one of the servo units in all the time we've carried Sebo.

Dusty

One thing I like about the Sebo X4 automatic motorised height adjustment apparently it takes into consideration brush ware on the brush bar.  Only thing you can't do with the X4 is turn the brush bar off!  Well not on the UK models!

DC18

DC18


Dyson, Sebo and Bissell user

Joined: Jul 25, 2007
Points: 294


Reply #177   Jul 6, 2008 12:17 pm
dusty wrote:
Hi DIB,

Add the Sebo G3 to the list of manual height adjusted units. It's basically a commercial version of the X4 series.  Odd about the problem of motor failure..I think I've only ever replaced one of the servo units in all the time we've carried Sebo.

Dusty

One thing I like about the Sebo X4 automatic motorised height adjustment apparently it takes into consideration brush ware on the brush bar.  Only thing you can't do with the X4 is turn the brush bar off!  Well not on the UK models!

DC18

mole


.

Location: earth
Joined: Sep 30, 2007
Points: 783


Reply #178   Jul 6, 2008 12:40 pm
You Guys are getting a little warmer,take a look at the sebo,X series,the windsor commercial machine,the aerus/electrolux legacy/commercial upright,The lindhaus powerhead,the wessel works ebk series powerheads, even the old centec 600 series powerhead,they are very similar in the way they are set up.

As far as i know electrolux started this trend with the PN1,back in 1960.........They are now in their seventh series powerheads,

Simply stated the aerus/electrolux powerhead and attachments can not be touched.Often copied but never duplicated,

Aerus/electrolux is the ICON of vacuums. You are free to challenge me any time you want to about it................

MOLE

dusty


Joined: Feb 8, 2008
Points: 264


Reply #179   Jul 6, 2008 1:12 pm
DC18 wrote:
One thing I like about the Sebo X4 automatic motorised height adjustment apparently it takes into consideration brush ware on the brush bar.  Only thing you can't do with the X4 is turn the brush bar off!  Well not on the UK models!

DC18


Can't turn it off on US / CDN models either.  That said, it doesn't seem to really matter as all the Sebo's perform well on hard surface.

Dusty
dusty


Joined: Feb 8, 2008
Points: 264


Reply #180   Jul 6, 2008 1:23 pm
CarmineD wrote:
DIB:

From dyson product literature:

A dyson vacuum cleaner has excellent dirt pick-up from ALL surfaces-not just carpets.

It doesn't say except some.  In fact it's one of 4 reasons dyson says customers should buy dysons.

Well, Dusty: Mr. Wordsmither, what do you think when dyson uses the collective ALL versus me?  Gets a pass?  Like LNT and BBB?

Carmine D.


In this case I would take the statement to mean bare floors, something the majority of uprights fail at.  As far as Dyson using "All" as opposed to you, the difference is clear.  Dyson told you the vacuum wouldn't work on your particular carpet and to bring it back...they admitted it would not do the job.  You on the other hand refuse to admit much of anything when it's pointed out you are incorrect and instead pump out posts with answers to questions that were never even asked.  You said, once again that height adjustments were the standard on ALL USA vacuums.  That wasn't true.  If you'd just said you were incorrect and then claimed it's standard on most uprights this conversation would have been over 4 pages ago.

I am curious to your thoughts,  nowhere on the Oreck website does it state that the XL21 is not recommended for shag carpets.  If everyone in the Oreck stores knows this and sells away from it shouldn't  it also be on the website?

Dusty
CarmineD


Joined: Dec 31, 2007
Points: 5894


Reply #181   Jul 6, 2008 2:10 pm
A much maligned here HOOVER upright, the Z, has a patented DigiTouch Control pad with switch settings that adjust automatically to carpet height adjustments for high, medium, and low and bare floor.  THe Z 700 even has a soft brush mode for the brush roll.

As an aside:  Contrary to popular beliefs and posts here that these Z models would not last, they continue to be available for sale from HOOVER.  Prices are:  $289 and $369.   

The Z 400 I gifted to a local Church back in November 2007 is still going strong under commercial cleaning requirements.  I see it being used and abused regularly by the maintenance staff who say it is their vacuum of choice.  I'm thinking about gifting the DC07 pink too.  Let the clean up staff match them off.  Should be a fair match up.  The dyson is 2 years old and never used.  The HOOVER Z is 8 months and used and abused daily. 

Carmine D.

This message was modified Jul 6, 2008 by CarmineD
CarmineD


Joined: Dec 31, 2007
Points: 5894


Reply #182   Jul 6, 2008 2:28 pm
dusty wrote:

I am curious to your thoughts,  nowhere on the Oreck website does it state that the XL21 is not recommended for shag carpets.  If everyone in the Oreck stores knows this and sells away from it shouldn't  it also be on the website?

Dusty


Hey Dusty:

My thoughts are threefold:  First:  ORECK doesn't make the written claim that it cleans excellent on ALL surfaces, like dyson does in its product literature for customers.  ALL surfaces, not just carpets.   That's false.  Why? The dyson claim implies ALL carpets.  It doesn't.  

Second:  ORECK gives a 30 day free in home trial period.  If not satisfied, send it back free of any charges.  ORECK pays the shipping back. 

Finally, third:  ORECK, even the XL21 Titanium, will not work on 'really long shag style of carpet.'  I suspect most owners of these carpets know that they need a vacuum with a manual rug height adjustment.  They don't need to be told.

How prevalent is 'really long shag style carpet' in USA households?  Worthy of a mention on a Web Site?  No.  Certainly worthy to a buyer face to face in the store.  

My home's highest carpet heights are medium pile wool loop with upgrade backing.  Also lower thicknesses including indoor/outdoor.  Dyson DC07 pink struck out on my wool medium loop.  How prevalent is medium pile loop with backing in USA households?  Pretty much so I'd say.  More so than really long shag in my opinion. 

Dyson didn't work even with the dyson work arounds which the tech line spouted off like routine clockwork:  To remove the permanent gaskets from the permanent soleplate.  They encountered this problem long before I called. 

I didn't mention this, but its worthy of mention.  Before the dyson help line told me to take it back, it won't work, I was told to use the hose and a barefloor brush to vacuum the rugs.  I laughed even more than removing the permanent gaskets.  Spouted off like it was routine SOP.

Ops, there goes another dyson refurb! 

ORECK works fine for the last year.  Easy to push and pull.  A delight to use.  Goes over the barefloors, ceramic tile, by itself with no effort.  Literally.  When in the upright position, it moves across the floor by itself.  $150, 8 pounds and works great.  DC07 pink cost me $250 with all the store give backs.  Dead in the water from day one and still.  Medium pile wool loop. 

What are your thoughts on the reason dyson doesn't qualify its statement for DC07 and DC14 for ALL carpets? 

Carmine D.

This message was modified Jul 6, 2008 by CarmineD
HARDSELL


Joined: Aug 22, 2007
Points: 1293


Reply #183   Jul 6, 2008 4:01 pm
CarmineD wrote:
Hello DC18:

Here's the flaw in your thinking, which in theory is great but practice is not.  It is legendary in the USA with the HOOVER Dial in the early 60's.  Also lauded for self-adjusting floating head.  But murder to push and pull over many of the carpets of the day.  HOOVER added a 3 position manual height adjustment within 1 year and the now famous automatic power drive shortly after.

The floating head 'sinks' into medium and high carpets [especially with backing and padding].  Making the dysons DC07 and DC14 hard to push and pull.  And setting off the clutch shut off on the brush bar. 

Carmine D.



My DC07 and DC14 was very to push and pull because the head did not sink into the carpet as you imply.   Never got the ratcheting noise. 

Your case (as are you ) is and odd one.

HARDSELL


Joined: Aug 22, 2007
Points: 1293


Reply #184   Jul 6, 2008 4:04 pm
CarmineD wrote:

Dusty: 

MOLE gave you the reason.  The majority of vacuum repairs come in with problems due to brush roll and belt.  Hence, the users set their vacuums to the lowest rug height to get better performance as the vacuums' service degrades.  The reason to set it higher is to make it easier to push and pull over carpets IF THE VACUUMS ARE WORKING PROPERLY.  Repairs are not!

Carmine D.



Notice dusty did not say Dyson has the brush / belt problem.  The service degrades on bagged vacuums as soon as you start filling the bag.  That eliminates Dyson doesn't it.  A vacuum should not be set at its highest setting simply to make it easier to push or pull.  I am sure that you know why.
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