Vacuum Cleaners Discussions

Hello,

I am looking at purchasing a good vac for pet hair.  I am considering the above 2 or something else.  I prefer a bagless upright that has attachments.  I like the price of the Sanitaire.  I also would like something that is reliable.  Thanks for any help!

dusty wrote:

Hello Dusty:

I detect some back pedaling on your part? Are you conflicted? 

In the USA, BEST BUY and TARGET stores sell dysons at MSRP of $400 [DC07] to $549 [DC17] with all prices in between [before discounts and incentive].

If you're having a change of heart and mind [conflicted] you might want to re-visit your previous post.  I added it below with highlighting.

dusty wrote:

Unless you are a big box store retailer, the product with most profit should never be the justification for sale.  My sense from you is that in the case of dyson it is the prime reason.  Others before you made the same case for dyson based on profits.  I posted about them.  Boasted of dyson profits.  If you want to stay in business, give customers their money's worth.  Not exaggerated claims.  On one hand, you sell dysons [for the money] and on the other you believe and prefer SEBO, RICCAR and other indy vacuum store brands.  

dusty wrote:

You made this statement here at least 4 times by my reading. 

BTW, most car dealers in the USA these days are happy to move cars off the lot [especially gas guzzlers] with a $200 profit.  Thrilled.

Carmine D. 

CarmineD wrote:

I do not see most Wal Mart shoppers as being the socially elite.  Their menu of surf and turf is fish and bar b que.  When they are preparing food they usually skin it in the yard.  You really do not need to do a lot of house cleaning to serve a six pack with pickled weiners and pickled eggs.

In your quote there is no mention of the number of vacuumings per week.  Of coures you would be the one to try and interpret to suit your argument. 

CarmineD wrote:

Again Carmine you are twisting.  Longevity does not mean non clogging.  Those Hoover filters clog within the first few minutes of start up regardless of what they are made of.  Once again you are trying to deceive.

I have not researched the DC24/25.  When I do I will be honest in my comments whether negative or positive.  You should do the same. 

DysonInventsBig wrote:

Oh yeah,its much easier to have UPS,deliver the dyson back and forth to their expert repair center [in buffalo]wait 4 or 5 weeks to get it back and a week later the problem is still there,And you get to pay the shipping charges,

Of course customer service will e mail you and tell you that they are awfully sorry and do feel your pain,And offer you a coupon for another product we sell that does not work properly,maybe the famous hand vac you know the one that you need 2 hands to use.

I even have a motto for dyson,how about quality products through employee participation,you know the guys in the white coats that are so smart you have to tell them when its time to go home,or come out of the rain.[HOW COME THE SKY IS BLUE]?..........

MOLE

CarmineD wrote:
No back peddling at all, I stand corrected.  My intent wasn't to link the $500 to the $200....two different thoughts at the time. Point for you :-)  I will still tell you however that Dyson is the least profitable of our high end lines which include Oreck, Riccar, and Sebo so your suggestion that I back Dyson due to profit is incorrect.  I also mention that I prefer Sebo and Riccar because I get the feeling that you think I'm all about selling Dysons, which I'm not.  If a customer comes to me looking for one, that is what I show.  If they come looking for something else then they get shown something else. In Canada Dyson runs from $499 to $749 with no independent dealer exclusives.  We sell for the exact same price as all the major department stores.

Hello Dusty:

Thank you for the clarification.  No points wanted.  My sense from your posts was that dyson profit was a strong motivating factor for sale.  I'm pleased to know it is not.  If I were in business, I would carry the dyson line.  Just as an accomodation for customers who specifically ask.  But I would most definitely demo the kapoc test and list the shortcomings of the dyson vacuum honestly and frankly.  I would have no choice but to carry since the repair work and genuine parts would depend on sales too. 

ACERONE was a small indy dealer exclusively of dyson products.  He eventually could not compete and profit with dyson. Dyson abandoned him for the big box stores.  Just as HOOVER did with its dealers in the 60's.  Much of vacuum industry history is repetitive.  What you are, we once were.  What we are, you will soon be.

Carmine D.

CarmineD wrote:
I can see where being exclusive to one product can cause problems, be it Dyson or Hoover or whoever.  Our philosophy has always been to concentrate on 3 or 4 main lines and shift them around as the market dictates.  At one time we did large numbers with Sebo, then more stores started to carry it so we scaled back and worked heavier with Riccar.  We don't drop lines, we always support what we have sold. I can relate to what ACERONE went thru, I've had friends in this business go down the same road.  Loyalty from the big companies is a thing of the past, now we look after ourselves and sell what the market is asking for.  It's the only way we've found to keep up with the box stores.

Dusty

CarmineD wrote:
Carmine,I just want to thank you,for trying to lead the dealers down the right path,There is no substitute for experience,Now if you could only get the ROOKIES to listen.
Trust me nothing different is going on in this industry that has not happened since the beginning of this business, You are right HOOVER started it all. Maybe a little justice has been dealt back to them[its just now just another vacuum cleaner sold at wal-mart and sears with out the label people would just think it's made by Hambilton beach or some other company bases out of the AFRICAN congo.......

MOLE

Hello MOLE et al:

Your analogy of customers' actions for dyson repair and service [in/out of warranty] is very telling.  The most costly and fatal error dyson made in the USA is not following the tried and tested ORECK model.  Readers of previous vacuum Forums recall posters like GANDOLF, RAT, and SEVERUS [on this site], recommending the ORECK model for dyson customer support and service. 

It's too late in the USA.  Mr. Dyson pulled out $289 MILLION in retained earnings in a late night Board Meeting on March 31, 2008.  Apparently, he wants his legacy to be the engineering school for high school aged students.  And his concern was avoiding an 18 percent capital gains.  Long term dyson customer service and support in bricks and mortar stores was not even a distant 2nd and 3rd choice on his agenda.

Carmine D.

Hi Carmine,

Heres another point of intrest when selling off dyson customers,I tell the customer it was just a big smoke and mirror game.

They took just one very small aspect of how a vacuum cleaner works,exploited it with marketing and hype made the public buy into it as something new,took the money and ran away.

Heres a tip for the real vac and sew professionals, tell your customers this little story,what exactly does does root 8,level 3 cyclones have to do with picking up filth and dirt out of your carpeting and flooring,let them think on it for a minute,and you will see the blank stare on their face,and the blank is the right reaction because cyclones have nothing to do with carpet cleaning.

You Can add DYSON to the list of mission accoplished..........

MOLE