Vacuum Cleaners Discussions

http://gizmodo.com/345918/dyson-dc24-vac-sir-james-brings-his-ball-back

Two models, one small, one large :-

DC24
http://www.dyson.co.uk/store/product.asp?product=DC24-ALLFLOORS

DC25
http://www.dyson.co.uk/store/product.asp?product=DC25-ALLFLOORS

CarmineD wrote:

Carmine, why do you put so much faith in a magazine that relies on hand-outs?  Their non-profit tax status (does not pay taxes) isn’t even enough to keep them solvent.  They must pan handle to survive.  Does CR open their books annually as to who gives what and are these donors connected to manufacturing in any way?

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Dyson indeed looses somewhat at the floor with the beater brush/nozzle wars.  Year in and year out it will continue to loose unless Dyson the designer can get out of the way and allow Dyson the inventor and engineer to build a better vacuum at the floor.  CR owes it’s readers an explanation as to why they do not put a number or percentage amount on its “suck dirt from carpet” findings.  CR is playing the public for stupid.  What’s better and more definitive, a number amount or their current red dot system of ¼, ½, ¾ or full – the bigger your dot the better we like you [system].  Does the top vacuum out suck a Dyson buy 10 grains of sand or 100 grains of sand or 1000 grains of sand? - And if so for how long or how long until the bag chokes?  And/or what happens to a Dyson vacuum versus a bag or filtered vacuum after sucking up ¾ cups or so of fine dust, will Dyson's filtration then prove itself and then become higher ranked or even a winner?        DIB

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P.S.  I have not seen this years CR vacuum reviews.  I base my text from last years memory of CR vacuum reviewing.

A friend and I was at Best Buy today, and had a chance to check out both the DC24 and DC25. The DC24 is incredibly small, and the brushroll is not as aggressive as those on other dyson models. The DC25 did have a better brush roll that is as large as the roller on the DC18. However, the bristles were arranged in thicker bunches than on the DC18 brush roll. I didn't try out the DC24 because I was mainly interested in the DC25. The 25 was easy to maneuver, and didn't have the same high pitch whine coming from the brush motor as the DC15/18, due to the use of a belt as opposed to a gear drive. Some users here have commented on the brush speed of the DC25 being faster than previous models, however, I could not tell the difference. To the touch, the brush roll spun at the same RPM's as on the DC18. However, I believe the shorter, thicker bunches of bristles would attribute to better surface cleaning and improved deep cleaning with the 25 as opposed to older models with taller, thinner bunches of bristles on the roller (sans DC17). I popped the lid off the Ball to extract the post-hepa filter that needs cleaning every three months, and it appears to be a water proof pleated filter. I'm interested in knowing if it would need cleaning at all. I used the DC25 in the music section where it was carpeted, and noticed much brown filth filling the container instantaneously. I think the new brush roll design really helps out in that respect, because I've demoed DC07's and DC14's in the same area on several occasions, and have never seen dirt enter the container as fast as it did with the DC25. After using the machine, I inspected the new unused prefilter, only to see that dirt has already soiled its clean surface. As a DC17 owner, I was disappointed by this, because dyson is touting this as its flagship vacuum, which can't filter squat compared to my DC17. After a couple months of use, my pre-filter is still white, and with the exception of a few grains of sand, is relatively clean as on the day it was delivered to my door step. I really wish that they could have used DC17 container on this machine rather than the DC18 bin. I don't think adding a couple of pounds by using the more sophisticated filtration system would make this machine a heavy weight monstrosity. Overall, I see the DC25 being a good step up from the DC18 because of its improved brushroll. It is especially better than the DC15 Animal that they had discounted for $449 (I hope they replace it with the DC25 Animal that is currently sold in the UK, the DC15 is simply unnecessary now).

DysonInventsBig wrote:

DIB:

As an active and now retired vacuum industry professional, I always recommended to vacuum buyers to read and use Consumer Reports as a starting place.  Not the definitive results.  CR is a guide not the gospel for vacuums.  The CR test results need an expert's commentary and analysis.  That's where the Moles and I of the vacuum world come in IMHO. 

But after 6 years in the USA market and as many models, over 5000 prototypes and employing 500 engineers, one and only one dyson vacuum, the DC17, barely makes the CR top 10.  Mr. Dyson's reputation as an engineer is sullied by that fact. IMHO.

CR reviews vacuums twice a calendar year.  March and October.  In between their semi-annual review editions, CR will preview new vacuum makes and models in monthly editions.  I do not subscribe to CR and never have.  I've received it as a gift subscription from time to time.  I prefer to buy selected editions off the magazine rack when I please.

Carmine D. 

iMacDaddy wrote:

Nice review... Still not one store here has either the DC24 or DC25 on display... They have them in stock but will not have one on display...

iMacDaddy wrote:

iMacDaddy:

Thanks for your comments.  I plan to match the DC24 and DC25 up at a BEST BUY store too soon.  Like you, I popped off the ball lid cover on the post motor filter on the DC24.  It appears to be as you described in the DC25, although my sense is that the 24 filter is smaller.  I don't know for sure yet but will learn soon enough.

I thoroughly agree with your brush roll comments on the DC07 and DC14 vice the later dyson models.  Mr. Dyson is finally getting the brush roll better and more suited for US carpets.  It took Mr. Dyson awhile to realize that brush roll and suction are both needed to deep clean and groom carpets.  And redesign the brush rolls to accomodate USA needs.

Carmine D.

DysonInventsBig wrote:
HI D.I.B., since im considered an uninformed, no talent, and overweight not to mention ugly son of a gun, could you please enlighten us as how long a dyson lasts before needing major service.
Keeping in mind the people that buy vacuums are lazy and fairly stupid too.
B.T.W. you take nice pictures, how much does dyson pay you?

Whens the contract between dyson and L.G. expire,being the Expert you are i thought maybe you would know,since you head is tucked up Jimmys butt

have a nice day

THE-MOLE

WHATS A USED DYSON WORTH

mole wrote:

Hello Mole:

Interesting question for a number of reasons.  First, more dyson refurbs especially of DC07, 14, and 15 models are being advertised by retailers.  Second, the prices of refurbs have some direct and indirect impact on new dyson prices.  The same is true for the reverse.  New dyson prices affect the price of refurbs, especially on the identical models.

Finally, to answer your question, I would say the price [worth] of a used dyson depends on the warranty period and specifics in large part.  The longer and better the warranty, the higher the price [worth]. 

I've seen Fry's Electronics recently advertise dyson refurbs, without any mention of warranty, from $209 [DC07] to $299 [DC15].  I believe the DC14 is $249.  Big Lots advertise refurb dysons too.  However, in their ads, Fry's and Big Lots make no mention of warranty.  Not sure if dyson warrants refurbs and/or dyson refurb buyers from retailers like Fry's and Big Lots are on their own.

Carmine D. 

Mole:

According to the Fry's internet site, the warranty on the dyson refurbs is 90 days.  The site gives the refurb prices, but I've seen lower prices advertised in the newspapers. 

90 days is a bogus warranty IMHO.  Independents can give a longer warranty and personally and professionally stand behind it.  Unfortunately, the DC07, 14 and 15 are among the worse dyson performers on rugs IMHO.  With the clutch issues/repairs on the used dysons [particularly the 7 and 14], I don't think the mark up is worth the risks and headaches with the clutches.  I think the clutch is worthless.  If there is a market for used dysons, I suspect the Wal*Mart All Carpets DC07 is the best.  Problem is this model was an exclusive and had a short lived sales cycle.  At a retail price of $309-$359 NEW, I imagine these used dyson models  with a one year warranty can command the best used dyson prices.  The drawback on these dyson models is their usage on medium to high thick pile US rugs.  Hard to push and pull. 

I'd be curious to hear what you/other vacuum pros think about selling used DC07 and DC14 dysons.

Carmine D.

CarmineD wrote:

Well taken.

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I believe CR is much more deceptive by design than you believe (with vacuum reviews).  I tell you what, I feel sorry for any vacuum manufacture that takes the financial risks and puts in the hard work developing new and innovative products when reviewed at CR.  When it’s in CR’s best interest they will build a dumbed down test, just so the new innovative product looks bad.  Making donors happy thereby making payroll comes first, readers come second.

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Being a fair minded or reasonable….  CR’s assessments should be taken with salt.  An indie’s assessments should be taken with salt.  Are the millions of Dyson users here in America who assess and then say “They Love Their Dyson’s”, are their assessments respected or passed on to potential customers by indie’s?        DIB

iMacDaddy wrote:

Thanks for your review!  I was somewhat disappointed hearing the pre-motor filter dirtying as you say.        DIB