Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #1 Jan 17, 2008 4:15 pm
Dyson Ltd 17 January 2008
Concentrated Technology
The next generation of Dyson vacuum cleaners are mini yet mighty
The engineering challenge: Dyson engineers have developed a new range of compact cleaners, Dyson Baby and Dyson Ball, with the all-round performance of full-size Dyson machines. Ideal for the UK's shrinking homes with limited space and storage:
The UK has more, smaller households than ever before. A combination of an increase in population, a decrease in the number of people per household (more people choosing to live alone), an aging population and more people moving to the UK all add to the squeeze.
•The UK has the smallest houses per square metre than the rest of Europe. •Europe build houses of an average 100 sq m •The UK squeeze houses into just 76 sq m •Britain's smallest house is in Conwy, Wales. The one up - one down is just 3.05m by 1.8m •The smallest flat went on sale for £170,000, an 11ft by 7ft space in Chelsea, London •Since 1980, UK house prices have increased by 676%
Compact and lightweight:
DC24 Dyson Ball is a small, slim, lightweight upright that sits on a ball.
Conventional cleaners with fixed wheels can only move in straight lines; they're not designed to steer. But the new Dyson DC24 sits on a ball and turns with ease.
Dyson engineers have replaced wheels with a ball to give DC24 greater manoeuvrability. The motor sits inside the ball, making it lighter in hand and even easier to steer. With the turn of the wrist DC24 responds by swivelling its head to nip around obstacles like furniture, children and pets around the home.
DC24 compresses by one-third of its height when it's not in use so it's easy to store. Its motorised brush-bar captures even ground-in dirt and pet hair, so it has the all-round cleaning performance of a full-size Dyson.
DC22 Dyson Baby is a compact cylinder, one-third smaller than other Dyson cylinders.
Its telescopic wand packs down and its hose wraps neatly around its body for tidy storage.
Baby uses the most advanced Dyson cyclone technology to capture more microscopic dust than any other cyclone.
Like all Dyson machines, Dyson Baby doesn't rely on bags or filters to capture all the dust. Instead patented Root CycloneTM technology spins dirt from the airflow, so it doesn't lose suction.
Dyson engineers have taken this technology one stage further and developed core separator technology to capture even more microscopic dirt. Dirt now goes through three stages of separation:
1. Firstly, dirt is drawn into a powerful outer cyclone. Centrifugal forces fling larger debris such as, pet hair and dust particles into the clear bin at 500Gs (the maximum G-Force the human body can take is 8Gs). 2. A further cyclonic stage, the core separator, then removes dust particles as small as 0.5 microns from the airflow; particles so small you could fit 200 of them on this full stop. 3. Finally, a cluster of smaller, even faster cyclones generate centrifugal forces of up to 150,000G - extracting particles as small as mould and bacteria.
Hygienic and allergy friendly: Both machines have a trigger bin-emptying system. This means with the press of a button, all the dust and dirt can be emptied directly into the bin.
All Dyson machines are approved by the British Allergy Foundation. The air emitted from a Dyson vacuum cleaner has up to 150 times less bacteria, mould and allergens than the room's ambient air. Clean and allergy friendly.
Robust: They may be compact, but they are tough. Dyson engineers have put these vacuum cleaners through their paces to make sure they are up to the most rigorous cleaning challenge. Not only are they made from the toughest materials (the bin is made from the same material as riot shields) - they have been dropped down stairs and rolled over 1,000 miles (1,600km) - that's as far as London to Helsinki as the crow flies.
No bags, no extra costs: Unlike bagged vacuums which keep costing, Dyson machines have no bags - and come with lifetime washable filters - so no extra running costs.
ends
For further information please contact the Dyson Press Office laura.brock@dyson.com 020 7833 8244
Notes to editors:
Instore from 1 March 2008
Stockist details can be found at www.dyson.co.uk or call 0800 279 5127
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #2 Jan 17, 2008 4:36 pm
Hi M00seUK
A bit of a surprise from Dyson! I didn't expect the ball to be used in 2 vacs in one go, 3 launches in one go. I see they don't class the DC18 in with the rest of the 'Ball' family! DC24 looks like a replacement for the DC18 slim! Again no mention of the DDM in both of the DC24 or DC25 and no use of the Core Cyclone Technology! HEPA standard on the DC24! The DC24 do not mention motor watts but has the smae airwatts as the DC25 both 220 AW. Looks like the post motor filter is in the ball it's self this time!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #3 Jan 17, 2008 4:40 pm
Wow, I never saw this coming. I had hoped they would redo the Ball design sometime, but I didn't think it would be this soon! The Gizmodo site shows the price in dollars so I assume they will also be brought here. Wish they had incorporated Level 3 technology and the DDM into these models, though, but hey, you can't have everything at once.
What I see both of them DO have is the much-needed center suction channel in the nozzle...take that, DC15 haters!
Again, I just love the fact that these new models are even better. One of these days (and I predict in the near future), all of these improvements will come back to bite those dead-set against Dyson in the rear end, in a very BIG way. They will have nothing to go against anymore; it will be funny about 10 years from now when we will still see the same old drivel about the DC07/14's poor performance, or how the DC15 can't hold a piece of paper to the nozzle ;-)
This message was modified Jan 17, 2008 by Motorhead
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #4 Jan 17, 2008 4:45 pm
DC18 wrote:
Hi M00seUK
A bit of a surprise from Dyson! I didn't expect the ball to be used in 2 vacs in one go, 3 launches in one go. I see they don't class the DC18 in with the rest of the 'Ball' family! DC24 looks like a replacement for the DC18 slim! Again no mention of the DDM in both of the DC24 or DC25 and no use of the Core Cyclone Technology! HEPA standard on the DC24! The DC24 do not mention motor watts but has the smae airwatts as the DC25 both 220 AW. Looks like the post motor filter is in the ball it's self this time!
DC18
Hi DC18, It's a little frustrating not to be able to see the finer details! You could be right re: post motor filter. It appears that they've further refined the construction of 'The Ball' arrangement, which will hopefully mean that they can maintain a lower price point. Good to see the smaller / lighter version too.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #5 Jan 17, 2008 5:26 pm
Hi M00seUK
It is frustrating but there is some detail on the web. Click on explore features on the DC24 or DC25 and it gives you a inside exploded shot of the new ball setup on these models!
I have to say the price points on them are very good with the DC24 being cheaper than the DC18 and the DC25 the same price!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #7 Jan 17, 2008 10:32 pm
Acerone wrote:
We now have the two...
I saw your message and checked the Dyson website now, glad to see they updated their pages. Now the question is, when will we ever see the DDM? If not, I wonder if a DC12 or 22 can be imported here from Japan? Even though Japan has different voltage (IIRC even less than the US, 100 volts or something like that), I was told it's just a matter of switching the DDM's control board out with one that *will* work. But then that also adds the question on where and how to get a hold of one, and since DDM technology isn't currently in the US...
Both the DC24 and 25 look very tempting, and they're priced less than the DC15 which surprised me. Assuming that both are improvements over the DC15 (which I hope they are), I wonder if prospective customers will know that they are better?
This message was modified Jan 17, 2008 by Motorhead
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #8 Jan 18, 2008 2:03 am
Hello,
I took some screen captures of the DC24 being demonstrated on Gizmodo.com and one enlarged, "exploded view" of the ball/housing. The image hosting site I used removed some quality of the photos and so there not as good as I hoped. View here. DIB
< It seems easy for Dyson to get good press. More.
This message was modified Jan 18, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #9 Jan 18, 2008 4:14 am
Doh! 'Beat me, I was just about to post the same image! It's the first that gives you an idea of it's size. It's interesting to see the way PR works in this web world. For their video, Gizmodo much have had a hands-on with the machine at least a few days before the launch embargo.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #10 Jan 18, 2008 7:29 am
I don't know about others but I'm guessing that the test team at Consumer Reports can't wait to get the DC24 and 25 in its sights. It should be very interesting.
CR has taken dyson head on for producing high priced vacuum products with more sizzle than substance. The mommie and baby ball's precursors [the Ball DC15 and Slim DC18] are not among CR's favorites. Quite the contrary. The DC15 gets a poor rating for pet hair pick up and is called a waste of consumers' $500 by CR. The DC18 Slim is heckled by CR in favor of the much better time tested $60 HOOVER Tempo. Jaydee's new generation of mommie and baby ball vacuums are destined to be scrutinized closely by CR for function and performance. Count on it. Quite possibly as a result of the CR reviews the mommie and baby ball uprights could well be the laughing stock of the industry in the USA. And win a reputation for jaydee as a brilliant inventor who can't tie his own shoes.
Carmine D.
This message was modified Jan 18, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #11 Jan 18, 2008 8:45 am
DysonInventsBig wrote:
Hello,
I took some screen captures of the DC24 being demonstrated on Gizmodo.com and one enlarged, "exploded view" of the ball/housing. The image hosting site I used removed some quality of the photos and so there not as good as I hoped. View here. DIB
< It seems easy for Dyson to get good press. More.
My,My,My, How Desperate Sir Jimmy and the Boy wonders in r&d have become,bringing back the ball [thats already a failure],and trying to fool the consumer into thinking it's something new.I Quess they had to find a place to unload all the wheels left over from the ballbarrow.They look like they need to do research in other markets,they should look into desinger underwear,and get out of the vacuum market,and stop embarrising themselves.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #12 Jan 18, 2008 8:46 am
Motorhead wrote:
Again, I just love the fact that these new models are even better. One of these days (and I predict in the near future), all of these improvements will come back to bite those dead-set against Dyson in the rear end, in a very BIG way. They will have nothing to go against anymore; it will be funny about 10 years from now when we will still see the same old drivel about the DC07/14's poor performance, or how the DC15 can't hold a piece of paper to the nozzle ;-)
I don't know about others but I'm guessing that the test team at Consumer Reports can't wait to get the DC24 and 25 in its sights. It should be very interesting.
CR has taken dyson head on for producing high priced vacuum products with more sizzle than substance. The mommie and baby ball's precursors [the Ball DC15 and Slim DC18] are not among CR's favorites. Quite the contrary. The DC15 gets a poor rating for pet hair pick up and is called a waste of consumers' $500 by CR. The DC18 Slim is heckled by CR in favor of the much better time tested $60 HOOVER Tempo. Jaydee's new generation of mommie and baby ball vacuums are destined to be scrutinized closely by CR for function and performance. Count on it. Quite possibly as a result of the CR reviews the mommie and baby ball uprights could well be the laughing stock of the industry in the USA. And win a reputation for jaydee as a brilliant inventor who can't tie his own shoes.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #13 Jan 18, 2008 9:16 am
Motorhead wrote:
Wow, I never saw this coming. I had hoped they would redo the Ball design sometime, but I didn't think it would be this soon! The Gizmodo site shows the price in dollars so I assume they will also be brought here. Wish they had incorporated Level 3 technology and the DDM into these models, though, but hey, you can't have everything at once.
What I see both of them DO have is the much-needed center suction channel in the nozzle...take that, DC15 haters!
Again, I just love the fact that these new models are even better. One of these days (and I predict in the near future), all of these improvements will come back to bite those dead-set against Dyson in the rear end, in a very BIG way. They will have nothing to go against anymore; it will be funny about 10 years from now when we will still see the same old drivel about the DC07/14's poor performance, or how the DC15 can't hold a piece of paper to the nozzle ;-)
When will the boneheads at DYSOON realize that the upright market is loosing ground and at a very fast pace,They will never make it in the canister market,they dont know how to.They better start chasing the real low end market if they still want to be a player.The dc21,22,23, will be the BUTT of many industry jokes.
TIme AND THE CONSUMER WILL REALLY TELL THEM HOW INNOVATIVE THEY ARE.
Above and below are snaps from a Dyson.co.uk flash movie. It is much easier to view stills versus a looping movie. Below, "exploded view" can be seen in a JUMBO size. DIB
This message was modified Jan 18, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #15 Jan 18, 2008 3:16 pm
CarmineD wrote:
I don't know about others but I'm guessing that the test team at Consumer Reports can't wait to get the DC24 and 25 in its sights. It should be very interesting.
CR has taken dyson head on for producing high priced vacuum products with more sizzle than substance. The mommie and baby ball's precursors [the Ball DC15 and Slim DC18] are not among CR's favorites. Quite the contrary. The DC15 gets a poor rating for pet hair pick up and is called a waste of consumers' $500 by CR. The DC18 Slim is heckled by CR in favor of the much better time tested $60 HOOVER Tempo. Jaydee's new generation of mommie and baby ball vacuums are destined to be scrutinized closely by CR for function and performance. Count on it. Quite possibly as a result of the CR reviews the mommie and baby ball uprights could well be the laughing stock of the industry in the USA. And win a reputation for jaydee as a brilliant inventor who can't tie his own shoes.
Carmine D.
Hi Carmine,
It will be interesting what CR says. I do agree with what you said about the ratings, etc., *not* because CR is a reliable source, but because there will undoubtedly be buyers out there that take CR's ratings to be the gospel. That right there will be the main influence, just because they don't know any better. Sure, the DC15 was certainly not the best, but it was also far from the worst. Why CR didn't like the DC18 is beyond me; once again part of their inconsistent ratings. Aside from the small bin capacity, I really don't see anything wrong with it. In one issue the DC18 was covered in their "claim check" up front and they bashed it there as well. Again, I believe CR doesn't like it simply because it's a Dyson. And a Dyson will never occupy their top-rated position for that reason, no matter how good it is. That's just how they are.
With the Tempo, "time-tested" could very well be synonymous with "outdated". The Hoover Windtunnel/Tempo is like the Chevrolet Venture/Uplander of vacuums, for lack of a better comparison other than the fact that they are from the same year. Sure, with a few cosmetic improvements they both can look reasonably modern (and even that's stretching it), but underneath it's the same old outdated design from 1996 that really wasn't that great in the first place. Besides, I'm glad to report that we're out of the phase where the majority of vacuums out there are still made of grainy-textured black plastic like the 90's and the early part of this decade. The only difference, obviously, is that CR likes the Tempo and hates the Uplander ;-)
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #16 Jan 18, 2008 3:17 pm
Hi DIB
Thanks for posting the pictures and links. The 'freeze frames' from the Gizmodo web site are good. The pictures with James Dyson gives a better idea of size of these machines, the DC25 can not be that much bigger! Looking at the brush bar on the DC24 and DC25 it looks like one piece which comes out one end unlike the DC15 and DC18 which had 2 pieces. Post motor filter in the ball itself! The ball looks bigger in the pictures to the original DC15! These 2 new Ball Machines have been designed to be more sleek on the outside which gives the nozzle better clearance...not as slim as the DC18 at the base! The DC24 and DC25 (and DC22) like impressive!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #17 Jan 18, 2008 3:40 pm
Motorhead wrote:
Hi Carmine,
With the Tempo, "time-tested" could very well be synonymous with "outdated". -MH
Not at all. Synonymous with "classic." Performance and price never go out of date. It gets better with age. Especially when the "latest and greatest" supposed innvovative competitors can't match up in price and/or performance.
I don't agree that Consumer Reports is prejudiced against dyson by name and/or products. I believe more accurately that CR is prejudiced against bagless machines and high priced-low to mediocre performing vacuums. I empathize with CR and I fully understand its perspective and frame of reference.
I believe that CR, especially over the last several decades, focuses on brand name vacuums sold by big box retail stores. Sure Kirby, RICCAR, ORECK, Miele, SEBO, Filter Queen and Rainbow get reviewed continually. Because of historical reasons and to round out the venue. But, by and large CR caters to the likes and dislikes of consumers who shop at the big box retailers for vacuums. This is dyson's sales venue of choice. The ratings and rankings of vacuums are geared toward their interests and concerns. Not vacuum collectors, vacuum enthusiasts, vacuum historians, and vacuum cleaner industry experts and professionals. Hence, once again I say that this is the reason I never subscribe to CR except to buy an occasional monthly edition when the need arises.
Carmine D.
This message was modified Jan 18, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #19 Jan 18, 2008 5:49 pm
DC18,
I'm glad you liked my info. I indeed enjoyed reading and listening to the interview you posted, especially when James thru his vacuum to prove it was built tuff. I was good to hear how respectful the interviewer was to James. I read a press relase today that said Dyson has sold 24 million vacuums to date. DIB
This message was modified Jan 18, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #20 Jan 18, 2008 6:33 pm
DIB
Just a few vacuums sold then!! I'm sure with these 3 new models a few more will be sold. The DC24, DC25 and DC22 will do well in the UK. Price point sare very good as well, the DC24 and DC25 not being anywhere near the original DC15 Ball. Plus they are around the usual price points which is good! Even though they are smaller and slim they are still built the same quality or course as the bigger models! Which James Dyson proved to the interviewer!
I'm interested to see all 3 models but in particular the DC24 and DC25 with especially the new nozzle on them! From the first pictures the brush density on the brush bar looks the same as the DC15/DC18! That aside the whole nozzle setup is completely new so will be interesting to see!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #21 Jan 18, 2008 6:37 pm
DysonInventsBig wrote:
DC18,
I read a press relase today that said Dyson has sold 24 million vacuums to date. DIB
Since dyson vacuums have been sold worldwide since 1984, that amounts to about 1 Million vacuums a year. The annual number of new vacuums sold in the USA is about 20 Million, according to Consumer Reports. And this number has been fairly consistent for the last 5 years counting.
To put the numbers in another perspective, Dirt Devil which has been selling its plastic body "bagged" (paper optional) handcleaners for about the same period of time, has sold over 25 million to date, according to Dirt Devil. Just handcleaners. In 2006, Dirt Devil was the leading seller of new vacuums in the USA for the period January 1-June 30, 2006, according to NPD. NOT including its handcleaners. Just vacuums, uprights and/or canisters.
Carmine D.
This message was modified Jan 18, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #22 Jan 18, 2008 6:41 pm
DysonInventsBig wrote:
DC18,
I'm glad you liked my info. I indeed enjoyed reading and listening to the interview you posted, especially when James thru his vacuum to prove it was built tuff. I was good to hear how respectful the interviewer was to James. I read a press relase today that said Dyson has sold 24 million vacuums to date. DIB
Yay, was good to listen to an interview for once - thanks for the link. James was saying that they're nearly there on their robot cleaner (although that's been the company line for quite some time!). Also in the news this week was the announcement of a break-through in Li-ion technologies :-
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #23 Jan 18, 2008 6:55 pm
Yeah the Robot vacuum was mention. From what James Dyson said he wants to do is engineer a robotic vacuum that gives the same cleaning performance as his full size vacuums. This alone will need a lot of battery power. Interesting link - thanks M00seUK, on new battery technology. Hope the Dyson Robotic vacuum will emerge sometime soon!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #24 Jan 18, 2008 7:16 pm
DC18 wrote:
Yeah the Robot vacuum was mention. From what James Dyson said he wants to do is engineer a robotic vacuum that gives the same cleaning performance as his full size vacuums. This alone will need a lot of battery power. Interesting link - thanks M00seUK, on new battery technology. Hope the Dyson Robotic vacuum will emerge sometime soon!
DC18
'Mentioned in this forum before... Dyson (and others) have patents on robot cleaners that can handle mains-powered cables in the course of their 'run'. Not as fun or as practical as using a battery, but would allow for a deep clean at a low cost.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #25 Jan 18, 2008 7:34 pm
DysonInventsBig wrote:
DC18,
I'm glad you liked my info. I indeed enjoyed reading and listening to the interview you posted, especially when James thru his vacuum to prove it was built tuff. I was good to hear how respectful the interviewer was to James. I read a press relase today that said Dyson has sold 24 million vacuums to date. DIB
CarmineD wrote:
Since dyson vacuums have been sold worldwide since 1984, that amounts to about 1 Million vacuums a year. The annual number of new vacuums sold in the USA is about 20 Million, according to Consumer Reports. And this number has been fairly consistent for the last 5 years counting.
To put the numbers in another perspective, Dirt Devil which has been selling its plastic body "bagged" (paper optional) handcleaners for about the same period of time, has sold over 25 million to date, according to Dirt Devil. Just handcleaners. In 2006, Dirt Devil was the leading seller of new vacuums in the USA for the period January 1-June 30, 2006, according to NPD. NOT including its handcleaners. Just vacuums, uprights and/or canisters.
Carmine D.
You’re unimpressed with James’ numbers no matter how it’s presented.I am.DIB
This message was modified Jan 18, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #26 Jan 18, 2008 7:44 pm
DysonInventsBig wrote:
You’re unimpressed with James’ numbers no matter how it’s presented.I am.DIB
It's simple to understand: It takes more to impress me.
If the press release [which you didn't share] said dyson sold 24 million new vacuums in the UK alone in 23 years, I would not be impressed. Why? The latter, if it were true and we know it is not, would even be an unimpressive number of new vacuum sales in the UK, considering the UK is dyson's country of origin. Has dyson impressed buyers in the UK with any of his products' sales? Vacuums? Washers? Airblades? I don't think so. Quite the contrary. Sales in his own country of his products are unimpressive. IMHO.
Carmine D.
This message was modified Jan 18, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #27 Jan 18, 2008 7:54 pm
CarmineD wrote:
Not at all. Synonymous with "classic." Performance and price never go out of date. It gets better with age. Especially when the "latest and greatest" supposed innvovative competitors can't match up in price and/or performance.
I don't agree that Consumer Reports is prejudiced against dyson by name and/or products. I believe more accurately that CR is prejudiced against bagless machines and high priced-low to mediocre performing vacuums. I empathize with CR and I fully understand its perspective and frame of reference.
I believe that CR, especially over the last several decades, focuses on brand name vacuums sold by big box retail stores. Sure Kirby, RICCAR, ORECK, Miele, SEBO, Filter Queen and Rainbow get reviewed continually. Because of historical reasons and to round out the venue. But, by and large CR caters to the likes and dislikes of consumers who shop at the big box retailers for vacuums. This is dyson's sales venue of choice. The ratings and rankings of vacuums are geared toward their interests and concerns. Not vacuum collectors, vacuum enthusiasts, vacuum historians, and vacuum cleaner industry experts and professionals. Hence, once again I say that this is the reason I never subscribe to CR except to buy an occasional monthly edition when the need arises.
Carmine D.
I have to disagree there. The Hoover 60-series is classic...it's old enough to be classic. Even the Convertible series could be considered classic. The Windtunnel, however, is 12 years old and is outdated (I'd say just plain tired), CR ratings notwithstanding. TTI will eventually see that it's not selling like it should and slowly drop the design, one by one. It will be interesting to see what particular model will go first, it's only a matter of time. No one wants grainy plastic vacuums when they can get something sleek and MODERN, the Uplander comparison bodes well. Like I said, I never thought it was that great, when Eureka was starting to dabble in bagless and Fantom had been on the scene for a few years Hoover simply re-introduced a clean-air upright. The first thing I thought when it came out was "about time Hoover did that!" I'll give them this, they did get the clean-air design right that time. Took them long enough, though, but at least the WT's handle doesn't wobble and the bags don't look upside down when they're installed. There are just better machines out there both in construction and performance, even Hoover's OWN offerings! They have the "sleek look" going on their new models and those seem to have done well. I've used the Mach series bagless before. Not an exact copy of the cyclonic design, so there are a few shortcomings, but I didn't think they were bad cleaners overall. They also felt sturdy with their telescopic metal handle; I know for a fact the WindTunnel doesn't feel like a sturdy machine. Again, something about that grainy plastic!
I never said CR was prejudiced against Dyson, I know they don't care for bagless in general...that was obvious to me years ago when they tested the Fantom and it still holds true. They hated bagless then, they hate it now (although their tolerance has improved somewhat over the years). However, I find it quite odd when the DC17 is #10, and both Kenmore and Hoover FILTERED bagless cleaners are in the top 5. Something isn't right there. There's just no possible way those could maintain performance long enough to get those scores! Especially with all of the fine test dirt, etc.
-MH
This message was modified Jan 18, 2008 by Motorhead
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #28 Jan 18, 2008 8:25 pm
The HOOVER WT, whether you like the looks or not, is the premier rug cleaning and grooming upright vacuum on the market FOR ALL TIME [IMHO]. It is the gold standard of carpet cleaning. Its retail cost is $150 (bagged). Supreme model.
For uprights and rug cleaning, the HOOVER Tempo (bagged) for $60 outperforms ALL upright dysons on the market today including the DC17 which sells for $549. The TEMPO weighs 16 pounds and the DC17 weighs 21.
When a $60 upright vacuum, albeit with a 10 year old form and function, consistently is better rated for rug cleaning than the latest and greatest innovative vacuums selling for 10 times as much, IT IS A classic vacuum. Not because of age. Because of the performance and price.
Carmine D.
This message was modified Jan 18, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #29 Jan 18, 2008 9:29 pm
Hi,
My feeling re CR and bagless vacuums is that the issue of "tidy" emptying is still solved. Mind you, this can be no different than what was going on with vacuums with permanent bags way back in the day that led to the welcoming of disposable dust bags. CR was and reamined highly critical of disposable dust bags with wide mouths or that for whatever reason, by way of manner of removal, etc., promoted notable exposure to dust. MH, I know your going to tell me that that problem is minimized by frequent emptying, and I thoroughly agree, but again I say the average consumer is out to merely buy another tool to facilitate care of the home. In light of that, the issue is and has always been -- what's simple, what's easy. There are those that may find stopping to empty their cleaner several times during cleaning day or having to fuss around with plastic bags to dump full containers into a bit bothersome.
Where I personally might not be overly bothered by the keeping of a Rainbow or even the simpler washing of filters now and then there are lots of people who can't be bothered with it. The realities of maintenance are usually skirted when a sale is in the process and a lot of buyers of bagless machines are left to think that it will be business as usual the same way it was the bagged vacuums they'd been familiar with.
I don't think CR is particularly biased re bagless just, in this at least, aware of the consumer's desire for not only what's affordable but also easy.
My greatest fear for Hoover is that to TTI it may just be a name to sell. When the name is finally run down, they will either find some alleged new innovation with a new name or buy up another old name and ride on it ontil they run it into the ground as well. The Hoover we knew was an organization that appeared to bear a semblance of pride in the product it put forth and sales came. It took risks on ideas. The market today is not interested in risk but in making money which means you sell anything you've got any way you can sell it. Not a bright picture for consumers.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #30 Jan 18, 2008 11:14 pm
Venson wrote:
Hi,
My feeling re CR and bagless vacuums is that the issue of "tidy" emptying is still solved. Mind you, this can be no different than what was going on with vacuums with permanent bags way back in the day that led to the welcoming of disposable dust bags. CR was and reamined highly critical of disposable dust bags with wide mouths or that for whatever reason, by way of manner of removal, etc., promoted notable exposure to dust. MH, I know your going to tell me that that problem is minimized by frequent emptying, and I thoroughly agree, but again I say the average consumer is out to merely buy another tool to facilitate care of the home. In light of that, the issue is and has always been -- what's simple, what's easy. There are those that may find stopping to empty their cleaner several times during cleaning day or having to fuss around with plastic bags to dump full containers into a bit bothersome.
Where I personally might not be overly bothered by the keeping of a Rainbow or even the simpler washing of filters now and then there are lots of people who can't be bothered with it. The realities of maintenance are usually skirted when a sale is in the process and a lot of buyers of bagless machines are left to think that it will be business as usual the same way it was the bagged vacuums they'd been familiar with.
I don't think CR is particularly biased re bagless just, in this at least, aware of the consumer's desire for not only what's affordable but also easy.
My greatest fear for Hoover is that to TTI it may just be a name to sell. When the name is finally run down, they will either find some alleged new innovation with a new name or buy up another old name and ride on it ontil they run it into the ground as well. The Hoover we knew was an organization that appeared to bear a semblance of pride in the product it put forth and sales came. It took risks on ideas. The market today is not interested in risk but in making money which means you sell anything you've got any way you can sell it. Not a bright picture for consumers.
Best,
Venson
Hi Venson,
I agree. While frequent emptying doesn't eliminate the problem completely (especially on fine dust pickup), it does help quite a bit I've found. The way I see it is one small step at a time. It will be solved eventually, making the dustcloud a thing of the past. Look how far we've come already, first the cloth shakeout bag, then the disposable bags, now the bin.
Regarding Hoover, I don't think TTI is going to do that to the brand, at least that wasn't the initial impression I got. They seem to have picked up where Hoover left off, continuing existing machines and using a proprietary design on the new models...no "rebadged Dirt Devils" as we had all feared. I predict in the very near future, TTI/Hoover will put much of their effort into the dual-cyclonic Mach series design in order to compete with Dyson and others that use a true cyclonic design, i.e. Bissell and LG/Kenmore. But that's just a wild guess.
Hi DIB,
Great pictures and information you provided about these as always, especially the inner workings of the Ball up close. And it's still mind-boggling seeing the compact size of the DC22! The sales figures are impressive as well, any way you look at it. We know that James Dyson has been designing vacuums since 1983 (24 years right there to the end of '07). That's all well and good and worth mentioning in the press release, but we can't really get a good yearly production average out of that because I'm willing to bet he did not sell very many machines in the early years. So saying 1 million machines per year would be just a *bit* inaccurate. The yearly sales figures are likely very staggered in reality. Besides, I know Dyson has been more successful than that, especially in recent years ;-)
Just out of curiosity, how long have machines produced under the Dyson brandname existed in the UK? I want to say 1990 but I'm probably wrong.
-MH
This message was modified Jan 18, 2008 by Motorhead
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #31 Jan 19, 2008 7:21 am
Motorhead wrote:
Just out of curiosity, how long have machines produced under the Dyson brandname existed in the UK? I want to say 1990 but I'm probably wrong.
-MH
The dyson G-force sold door to door starting in 1983. From 1982-84 dyson tried to sell the design to European firms. No luck. He sold the rights to an American firm in 1984. The buyer pulled out. Dyson took it to Japan and it was successful. Dyson sued his former American licensee for patent infringement over a machine brought out after the breakup. It was settled and with the royalties dyson built the 1992 Malmesbury plant. Dyson's dual cyclone in both upright and canister was launched in the UK in 1993. You can say that the lawsuit proceeds financed dyson's vacuum launch.
The dyson sales have not been consistently one million a year. But for lack of the sales data and statistics, which jaydee holds close to his vest, an average can only be estimated by doing the simple math. Units divided by years. You can extrapolate the sales number further to the countries where the products are sold. This further reduces market share by units in any one geographic location. If I had to venture a guess, I'd say Japan would be dyson's best vacuum sales market [not the UK as one may think]. Quite the contrary only one third of the Brits buy dysons every year. So the majority of Brits buy and use another brand vacuum not dyson.
Carmine D.
This message was modified Jan 19, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #33 Jan 19, 2008 6:16 pm
There was a bagless cleaner sold via the "Innovations" Catalogue in 1988/89 (small technology catalogue, normally enclosed with the weekend papers).
I think this machine had the dry-powder cleaning function. It was rather expensive, about double that of the Hoovers and Electroluxes at the time.
The trouble is, I cannot remember if it was sold as "Dyson" or if it was one of those "Iona" imported cleaners. (I believe some were imported, am I correct?)
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #34 Jan 19, 2008 6:47 pm
Baby dyson ball won't get under furniture, beds, sofa, and cushion chairs. Not with that huge monstrosity of a ball wheel. Ditch the ball wheel, make the dirt bin larger, put some rear wheels on the power head, drop the price by half, and it will sell a million units in the first year in the USA.
Carmine D.
This message was modified Jan 19, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #35 Jan 19, 2008 7:08 pm
Trilobite wrote:
There was a bagless cleaner sold via the "Innovations" Catalogue in 1988/89 (small technology catalogue, normally enclosed with the weekend papers).
I think this machine had the dry-powder cleaning function. It was rather expensive, about double that of the Hoovers and Electroluxes at the time.
The trouble is, I cannot remember if it was sold as "Dyson" or if it was one of those "Iona" imported cleaners. (I believe some were imported, am I correct?)
I remember those. Here it was sold as the NovaDry, and then later the Capture Drytech machine. One of the things I found interesting about these was that the instructions said that it was not to be used as a regular vacuum cleaner. This was because the suction inlet/ducting was a small diameter...it could handle the dry powder (and the debris within) but not larger dirt. I found this out later.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #36 Jan 19, 2008 7:11 pm
CarmineD wrote:
Baby dyson ball won't get under furniture, beds, sofa, and cushion chairs. Not with that huge monstrosity of a ball wheel. Ditch the ball wheel, make the dirt bin larger, put some rear wheels on the power head, drop the price by half, and it will sell a million units in the first year in the USA.
Carmine D.
Hi DIB,
Again, great information. This picture clearly shows the small size of the machine; I couldn't really tell from watching the Gizmodo video or looking at the website. Very neat, the more I see it the more I want one. If it had the DDM I'd spring for one in a split-second.
Hi Carmine,
The reason for the large ball wheel is probably because that the motor is contained within (and the motor's large size). The reason the Slim has a smaller ball, I believe, is that the motor is mounted differently. One way they *could* possibly make the ball smaller on the DC24 is to put a DDM in it. I understand the DDM is smaller and since it turns at such a high speed, it does not need to have a large fan. Since it's a small machine it would be the perfect candidate for the DDM. Then again, that's just my wishful thinking for a DDM-equipped US machine taking over ;-)
-MH
This message was modified Jan 19, 2008 by Motorhead
Electrolux UltraOne EL7070, Bissell BigGreen Deep Cleaning Machine
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Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #37 Jan 20, 2008 3:28 am
So does the Dyson DC25 use Core Seperation? If not, why? And furthermore, what's with the design of the motorhead; it looks like it has a dual brushroll set-up going on. Also, isn't the DC24 a bit of a redundancy, especially next to the DC18? Overall, not bad for a heavily redesigned DC15, however, I would also like to see the DC17 brushroll, Level 3/Core Seperation, and possibly the DDM on a Dyson Ball model one of these days. But for now, I will be sticking with my DC18.
Update: I just read on a retailers site that the DC25 only weight 12 pounds; very impressive. It is listed as a pre-order item only for $499, and they say it will ship in mid-March....Basically, the DC18 has nothing that stands out.
This message was modified Jan 20, 2008 by iMacDaddy
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #38 Jan 20, 2008 7:14 am
Motorhead wrote:
The reason for the large ball wheel is probably because that the motor is contained within (and the motor's large size). The reason the Slim has a smaller ball, I believe, is that the motor is mounted differently. -MH
Probably so. For a lightweight supposedly quick and easy daily user, the huge monster mounted ball wheel defeats the baby dyson ball purpose. It limits the vacuum's usage rather than increasing it which is the purpose of the ball: More manueverability. Not under the bed, furniture and low cushionn chairs. User still has to move the furniture out of the way to clean underneath. I'd use the $35 HOOVER Cordless Slider and/or Oreck Classic.
Carmine D.
This message was modified Jan 20, 2008 by CarmineD
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Joined: Oct 30, 2007
Points: 110
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #39 Jan 20, 2008 8:36 am
CarmineD wrote:
Probably so. For a lightweight supposedly quick and easy daily user, the huge monster mounted ball wheel defeats the baby dyson ball purpose. It limits the vacuum's usage rather than increasing it which is the purpose of the ball: More manueverability. Not under the bed, furniture and low cushionn chairs. User still has to move the furniture out of the way to clean underneath. I'd use the $35 HOOVER Cordless Slider and/or Oreck Classic.
Carmine D.
I really don't think people vacuum blindly under furniture/beds blindly; there is always rubbish like coins, socks, small toys, or other large debris than can cause serious damage to your machine. I would seriously think that people who operate $300-$600 vacuum cleaners would be more mindful of that than someone who could care less about maintaining a working vacuum cleaner and regularly cycle through $50 bargain vacs. I always move my furniture/beds before vacuuming the carpet under them, or get down and inspect the floor underneath with the cleaning wand in hand to clean under those hard to reach areas. As long as the Dyson Ball vacs have that low profile motorhead that can roll under extruded kitchen/bathroom cabinets, I could care less if I can't blindly ram it under a couch or a bed, because IMO, that's asking for trouble.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #40 Jan 20, 2008 9:10 am
iMacDaddy wrote:
I really don't think people vacuum blindly under furniture/beds blindly; there is always rubbish like coins, socks, small toys, or other large debris than can cause serious damage to your machine.
Different strokes for different folks.
I have a English yellow lab who sheds year round. And a dear Wife who has sinus and allergy issues year round. Our bedrooms are carpetted. The lab's hair gets under the bed and bedroom furniture daily. I wouldn't want to move the bed and bedroom furniture weekly to vacuum up the hair and dust. Like most, there are books, TV and radios, clocks, clothes, portraits and jewelry weighing down the pieces. Hair and dust [did I mention I live in the desert] always gather in the nooks and crannies up close to the base board and wall near the bed and furniture and around the legs. I wouldn't want to move the bed and furniture out weekly to use a $500-$600 upright vacuum to clean underneath. I don't have the time. Let alone my dear Wife who spends most her time with our 2 grand daughters [and another on the way].
Instead, I use the $35 HOOVER Slider [weighs 2-3 pounds with a revolving brush roll and no cord] /$150 Oreck [weighs 8 pounds] AT LEAST once a week to get the dog hair and dust that inevitably accumulates under the beds and furniture. And throughout the year, usually seasonally, I'll move the matress and bed and bedroom furniture to do more thorough cleaning. In part to make sure there are no big and little items under there so I can continue to do my weekly vacuuming in these out of sight places.
My dear Wife uses the Slider and Oreck for the same reasons. And she loathes vacuuming with a passion. If she had to move the furniture and bed to vacuum under with the $400 dyson DC07 pink, she wouldn't. She can't. She uses the Slider to vacuum the lab hair on the beds' comforters [our lab has the run of the house and likes to sleep alot on the beds. She's old like me]. CAn't do that with the baby dyson ball. Slider works very well. My dear Wife loves me in part for these vacuums. Makes her life much easier. And mine too. Happy Wife, happy life.
I guess that's why they call it a "Slider." And not a slammer, ball, and/or rammer. And they call the Oreck: Simply Amazing!
Carmine D.
This message was modified Jan 20, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #42 Jan 20, 2008 12:58 pm
Hi Guy's
I have a question,what is the benefit to the customer,if the machine uses the digital motor,do you really think the customer cares?The reason i say this is because MIELE touts it's vortec motor,it's a single fan carbons mounted on the top instead of the bottom with the conical fan,does the consumer really care?.The d.d.m has to be controlled by a computor like rexairs . I would not even venture to quess what the computor cost is and they have been known to fail,The regular e series motor replacement is over 425.00.
God knows how much a motor and computor board change would cost.But i would think a 20.00 carbon brush replacement is a lot more friendly to the customer.
This industry is overteching itself...........It's to the point of insanity.............
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #43 Jan 20, 2008 1:53 pm
Venson wrote:
Carmine,
Is it my imagination or has low clearance height in regard to upright vacuums become a none-issue for selling them?
Venson
Hello Venson:
Yes, to a degree. In part, due to on-board tools on uprights which are a relatively recent development for the upright vacuum industry. HOOVER Dial started in the early 60's. But by and large other makers were later. The 80's. And its spawned a new venue of daily users: The lites, nanos, etc. The Regina Electrikbroom was very popular for decades in large part because users found them quick and easy to use in the hard to get out-of-sight places. Oreck and RICCAR-Simplicity catered to these customers cleaning needs for years and now too the lightweights both bagged and bagless.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #44 Jan 20, 2008 1:55 pm
mole wrote:
Hi Guy's
I have a question,what is the benefit to the customer,if the machine uses the digital motor,do you really think the customer cares?The reason i say this is because MIELE touts it's vortec motor,it's a single fan carbons mounted on the top instead of the bottom with the conical fan,does the consumer really care?.The d.d.m has to be controlled by a computor like rexairs . I would not even venture to quess what the computor cost is and they have been known to fail,The regular e series motor replacement is over 425.00.
God knows how much a motor and computor board change would cost.But i would think a 20.00 carbon brush replacement is a lot more friendly to the customer.
This industry is overteching itself...........It's to the point of insanity.............
MOLE
Mole:
I agree with you. Hi-tech motors are transparent to end users. They can care less. What's important to them is less weight, good performace, easy to use and store, and now most especially PRICE.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #45 Jan 20, 2008 2:09 pm
Hi Mole,
If digital motor technology could produce beneficial effects by way of increased power, less unit weight, increased dust capacity or lower and simplify repair matters (meaning consumer executable motor changes) I'd say yes the public would be very interested. Are we talking the same Dyson motor that is also said to be of lesser size? Anyway . . .
The idea of a "motor module" was pushed some time in the last century by Shetland Lewyt but did appear to gain much interest and Shetland Lewyt, I think, was just about dead in the water by the 1980's. In any event the idea of an affordable motor/fan unit that could be ordered online or by phone call and then simply be dropped into your vacuum and locked in much the same as you'd pop in a circuit board or RAM chips into your computer would be great. Too great I think. I don't think established service suppliers would appreciate it much.
Miele's motor design is interesting and I think a good pitch point but as always, price can soon kill interest in innovation.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #46 Jan 20, 2008 5:05 pm
Venson wrote:
Hi Mole,
If digital motor technology could produce beneficial effects by way of increased power, less unit weight, increased dust capacity or lower and simplify repair matters (meaning consumer executable motor changes) I'd say yes the public would be very interested. Are we talking the same Dyson motor that is also said to be of lesser size? Anyway . . .
The idea of a "motor module" was pushed some time in the last century by Shetland Lewyt but did appear to gain much interest and Shetland Lewyt, I think, was just about dead in the water by the 1980's. In any event the idea of an affordable motor/fan unit that could be ordered online or by phone call and then simply be dropped into your vacuum and locked in much the same as you'd pop in a circuit board or RAM chips into your computer would be great. Too great I think. I don't think established service suppliers would appreciate it much.
Miele's motor design is interesting and I think a good pitch point but as always, price can soon kill interest in innovation.
Venson
The Dyson Digital Motor can apparently produce a third more suction power than a conventional motor. The new motor is very small in comparison to a conventional one. The Digital motor is supposedly more robust than a standard motor; carbon brushes and armatures being, supposedly, the reason for most failures.
It could be said that Nilfisk have a drop-in motor on their GS80 series machines: motor drops in, locks into place, plug in the flex, and away we go!
As for Miele's motor, I think it is just another variation on what has gone before. Most motors that I have seen have had the fan(s), then the armature, then the carbon brushes. The carbon brushes would get the heat in this arrangement.
Miele has the fan(s), brushes, then the armature. The carbon brushes run cooler in this arrangement.
However, the Hoover 'Powerglide' S4256 cylinder that I once owned, I'm sure had a reverse positioning of the fans to the motor: carbon brushes, armature, then the fans. The filtered air was sucked over the brushes, over the armature and expelled from the fans. This was quite a noisy cleaner.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #47 Jan 20, 2008 5:43 pm
Yes Trilobite,
The Nilfisk GS 80 still has an easily removable motor unit as well as some other new models meant for office use. That idea goes back years and years with Nilfisk but I did not bring it up because I didn't want to wear the name out all in one day. The Shetland Lewyt I mentioned was the more commonly known here. SL came to develop two or three "modular" canister vacuums that were intended to be easily repairable by the owner. Shetland-Lewyt was sold by SCM to a Canadian concern around 1972 per what I've gleaned from the web.
Nonetheless, a smaller than usual, high performing digital vacuum motor that could be easily removed and replaced is not a bad idea If affordable.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #48 Jan 21, 2008 7:14 am
Venson wrote:
Carmine,
Is it my imagination or has low clearance height in regard to upright vacuums become a none-issue for selling them?
Venson
Hello Venson:
I think there is another major factor at play too for the trend away from low clearance for under furniture and bed vacuuming.
In the first half of the 20th century, USA households were usually one vacuum only, due to the cost and the longevity. Upright/tank/canister. The one vacuum household changed in the 60's when vacuums began cheapening. More households had an upright and a tank/canister vacuum for cleaning and the trend has continued. Households now have a plethora of floor care appliances for all household cleaning chores. Hence, the need for vacuum makers to solve all the users' cleaning problems in one/another vacuum whether tank-canister and/or upright is not as important anymore.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #49 Jan 21, 2008 8:58 am
Trilobite wrote:
The Dyson Digital Motor can apparently produce a third more suction power than a conventional motor. The new motor is very small in comparison to a conventional one. The Digital motor is supposedly more robust than a standard motor; carbon brushes and armatures being, supposedly, the reason for most failures.
Speaking just from the US perspective: Dyson convinced itself that the increased air watts in the DC07 at the expense of a wimpy brush roll would excel its rug cleaning performance over all other conventional uprights on the market which used standard brush rolls. He even convinced supposed industry experts that his was an improvement. They believed him at first. We saw and know the results. Dyson has been on a campaign since the DC07 to revamp the air watts downward and improve the brush roll. Still hasn't gotten there yet after 5 plus years IMHO. And that of Consumer Reports.
The DDM may be stronger and last longer, TIME WILL TELL not words. However, if the vacuum doesn't have equally good components comparable TO THE LESS EXPENSIVE COMPETITION, like a decent brush roll and rug adjustments, jaydee will have a reputation in industry for being a brilliant inventor who can't tie his own shoes.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #50 Jan 21, 2008 9:35 am
Hi Carmine,I totally agree with you, Even dyson is catching on to the total package,The newer 18 series are being hailed by the dyson experts as much better cleaners than their older cousins.
Their cleaning[sweeping capabilitys are on par with a hoover convetible.......
As one of the real vacuum gurus said,[STAN].as long as the machine pulls the dirt and debris into the bag,everything else is just for hype and advertising purpose.Lets face the facts that the dyson cleaners are just overhyped,cheap molded plastic,left over fantoms.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #51 Jan 21, 2008 2:35 pm
iMacDaddy wrote:
So does the Dyson DC25 use Core Seperation? If not, why? And furthermore, what's with the design of the motorhead; it looks like it has a dual brushroll set-up going on. Also, isn't the DC24 a bit of a redundancy, especially next to the DC18? Overall, not bad for a heavily redesigned DC15, however, I would also like to see the DC17 brushroll, Level 3/Core Seperation, and possibly the DDM on a Dyson Ball model one of these days. But for now, I will be sticking with my DC18.
Update: I just read on a retailers site that the DC25 only weight 12 pounds; very impressive. It is listed as a pre-order item only for $499, and they say it will ship in mid-March....Basically, the DC18 has nothing that stands out.
Hi iMacDaddy,
GREAT post, you hit the nail right on the head and I agree 100%. Aggressive brushroll, Level 3, and the DDM...it would be as close to perfect as one can get. The DC24 is neat, but I think for now I'll stick with my DC21 and wait for a better machine. BTW I don't think the DC25 has a dual-brushroll setup, that's just the way the nozzle looks but it had me confused for a second as well. The DC24's nozzle looks the same, from one side. I could tell from the picture on the other side it was normal; the asymmetrical shape may have something to do with where the motor/gearbox is positioned.
In regards to low clearance height, blindly vacuuming under beds is asking for trouble. To me it seems that a canister is better suited to that. I can get on the floor with the power nozzle of my DC21 (which is fairly low-profile, but the next Motorhead will be even better in that regard), go all the way under the bed without a problem, and the machine actually picks up quite a bit. It also lets me LOOK to see if there's anything that could damage the machine under there...usually there isn't but one can never be too safe. I've found that with uprights, since the handle is fully pivoted (and most of them don't lie 100% flat without raising the nozzle slightly), they don't seem to seal to the rug as well under the bed than a canister's power nozzle would. That's just my opinion.
-MH
This message was modified Jan 21, 2008 by Motorhead
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #52 Jan 21, 2008 3:30 pm
I don't think either DC24 or DC25 have dual brush bars, for one the website would mention this in the spec. The cleaning nozzles on these machines look simiular to the new motor head on the DC22 Japan model. It looks like a second brush bar but probably where the motor is to power it. If anyone has noticed both models have one long brush bar centre suction channel and looks like it is powered from one end (like the sebo vacs to mention one!). From the pictures so far there is no where that covers part of the brush bar for the belt/gear that connects to the motor (like the DC15 and DC18). I could be wrong!?
I don't think the DC24 will replace the DC18 Slim, the DC24 is more compact in size/height/weight making it easier to storage for people with limited space. I don't think the wattgae of the DC24's motor is the same as the DC18 and DC25 which is 1200 watts although it gives the same performance of these full size models! One thing which is a vast improvement is the cleaning head much lower profile than the DC15, probably lower than the DC18 too! I wonder if the metal soleplate off the DC15 is on both of these!? One advantage of the slim is the slims narrow body, so the cleaning head 'sticks out' either side of the body. This making it easy to cleaning along walls with radiators or 'kick boards' in the kitchen. Although from pictures of the DC24 and DC25 the cleaning head is protuding slightly unlike the DC15.
I would have like to have seem at least on the DC25 the DDM and the Level 3 Cyclone technology but as is mentioned on this post that would have pushed the price up. Both these models are very well priced from what I have seem on the UK Dyson Web. The DC25 comes in at the same as the basic DC18 (UK) model. Plus both these new models have standard HEPA filters which is a first for the UK. Usually HEPA filters are fitted on higher spec Dyson models in the same range.
I agree with iMacDaddy no one blindly cleans under furniture/beds, but I have mentioned in the past Dyson has never come back with anything to replace/match the slim profile of the DC03. That is one model that would have benifitted from the DDM! Like the DC18 slim was a much needed model to the line up so are the 2 newcomers DC24 and DC25. I can't wait to see both these 2 models myself! Quite like the small DC24!
Thanks DIB for posting this picture, certainly does give a idea of the size of the DC24!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #53 Jan 21, 2008 3:51 pm
Motorhead wrote:
In regards to low clearance height, blindly vacuuming under beds is asking for trouble. -MH
There's a simple solution whether its using a low profile upright like Oreck, a cordless HOOVER Slider, and/or a wand and hose from a canister vacuum. Look under the bed and/or furniture before vacuuming. Preferably in the daytime with your eyes open. You can see for miles as the saying goes. And, if there is anything that shouldn't be picked up by the vacuum, like toys, socks etc, or the dyson case that was reported by the hotline 10 twenty pound notes [that clogged the dyson hose] remove them before vacuuming. Simple.
Carmine D.
This message was modified Jan 21, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #54 Jan 21, 2008 4:53 pm
Hi Carmine,
True, yes, but from my experience with the Oreck it didn't seem to do well when the handle was all the way down. When I vacuum under the beds I want the machine to do as good a job as it would if I was vacuuming carpet in open areas.
Regarding Mole and Venson's comments about the switched-reluctance (SR) motor technology. The reason SR motors will be more desirable, I understand, is that they can withstand being run for long periods of time (if not indefinitely) due to the lack of a commutator and carbon brushes. And because of the lack of a commutator and brushes they are also capable of much higher speeds than standard universal motors. We all know the SR "Hurricane" motor in the Rainbow E-series is designed to be run on low speed 24/7 to clean the air; for vacuuming the hose is connected and the machine switched to high speed. We haven't come this far yet, unfortunately, but I predict that one day magnetic bearings (where the only moving part is the motor shaft, being held in place by the magnetic field) will be added to this technology, making the SR motor virtually indestructible. I am *not* in the business myself, but from talking with people who *are* in the industry I have not heard of any instances of motor/board failures in the E-series, yet.
Hi DC18, I was thinking the same thing about the nozzle, it threw me off for a minute because the powerhead motor in my DC21 is mounted above the nozzle.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #55 Jan 21, 2008 5:07 pm
Hi Motorhead
Yeah the pictures of these new models are deceiving! Another thing I've noticed is that it doesn't look like the cleaning heads are detachable like the DC18 Slim! Also the cleaning head only has one pivot point (excluding the pivoting point where the nozzle is attached to the main part of the machine) unlike the DC15 and other models DC14, DC07 etc...
Looking at the Gizmodo vid again the DC24 looks very flexible and easy to steer and move about! Looks like another new change over valve is used to switch from floor to tool!
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Joined: Oct 30, 2007
Points: 110
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #56 Jan 21, 2008 5:46 pm
I have been looking up the specs of both machines, and I have been curious about several things. First off, the DC25 USA and UK counterparts share the same air watt rating of 220, however, the USA DC24 has only 110 AW in comparison to the UK DC24 AW rating of 220.
Also, the clear bin on the DC25 looks to be about the same size as the clear bin on the DC18, however according to the specs, the DC25 only holds .34 gallons of debris, less than the DC18's .44 gallon capacity. Has Dyson done something inside the canister to take up some space, I.E. - widen the center chute to squeeze in some sort of inner core separator cyclone? This could be the case, but it seems they won't go as far as to point it out on the Dyson online store; in the UK online store, the DC22 that DOES have Core Separation Technology is only said to have Root Cyclone, with a detailed image of a regular Root Cyclone assembly to accompany it.
And aside from that, why is Dyson keeping the Level 3 tech exclusive to the DC17? I mean, how hard is it to slap on the DC17 clear bin onto a DC25? Perhaps the Level 3 assemble would have added extra weight, and they decided against that (the DC17 is a 33 lb. machine after all).
This message was modified Jan 21, 2008 by iMacDaddy
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #57 Jan 21, 2008 6:05 pm
Dyson definitely needs to start expanding their Core Separation line in order to stay ahead of the game. The Root Cyclone technology is still very good, and has brought them to where they are now, but it's not the end. I'm hoping they bring the DC22 here and give it the DDM and an electric power nozzle...we would then have both an upright and canister with the Level 3 system. Until I looked at the Dyson UK website, I had no idea that they did not have any other Level 3 machines, and that the DC22 "Baby" was the first; however, that does make sense as I remember the DC17 was designed primarily to clean thick American carpets.
-MH
This message was modified Jan 21, 2008 by Motorhead
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #58 Jan 21, 2008 6:20 pm
The DC24 on the UK website has been changed to AW120, I'm sure I saw it originally at AW220 to start with. On the UK Dyson web the bin capacity is 1.4 litres for the DC25 (0.85 litres for the DC24) compared with 1.7 litres for the DC18 Slim. Although the bin capacity for the DC25 is smaller to the DC18 it looks wider looking at web pictures with the shroud filter bigger on the DC25. I can not see any core cyclone technology being on the DC24 and DC25! Both use root 6 - DC24 and root 8 DC25 for a guess!
The Core (level 3) is not exclusive to the DC17 as the DC22 in Japan and the DC22 Baby (UK) both have this technology as well although the Dyson UK web does not say it does for some reason! A UK catalogue retailor features the DC22 Baby and mentions the core technology. Putting this technology on thse 2 models may have increased weight plus Dyson may not have developed a scaled down version of this technlogy as yet! No reason why it can not be achieved!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #59 Jan 21, 2008 6:57 pm
Motorhead wrote:
Hi Carmine,
True, yes, but from my experience with the Oreck it didn't seem to do well when the handle was all the way down. When I vacuum under the beds I want the machine to do as good a job as it would if I was vacuuming carpet in open areas.
Mine works perfectly for both. Maybe its the handle grip on mine. I have the old conventional grip that goes all the way down to floor/rug. In the complete prone position, for under bed vacuuming, the Oreck is on the same level from the rug nozzle to handle grip. Perhaps, this would not be the case with the ergonomic loop grip. I don't know since I haven't used it.
Electrolux UltraOne EL7070, Bissell BigGreen Deep Cleaning Machine
Joined: Oct 30, 2007
Points: 110
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #60 Jan 21, 2008 10:00 pm
DC18 wrote:
Dyson may not have developed a scaled down version of this technlogy as yet! No reason why it can not be achieved!
It appears they already have with the DC22; look at how small the entire machine is compared to the DC21 (with the cyclones twice as small). I don't see why they can't design a collection bin based on the DC22 bin for an upright, that is slightly taller, with fewer cyclones. I really don't think Core Separation needs a DDM, especially if it will work with a 200AW DC22 canister and a 220AW DC17 upright with standard motors.
On a side note, does anyone know if a Japanese appliance (I.E. Dyson DC22 DDM Motorhead) will work with American outlets?
This message was modified Jan 21, 2008 by iMacDaddy
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #61 Jan 21, 2008 10:38 pm
iMacDaddy wrote:
It appears they already have with the DC22; look at how small the entire machine is compared to the DC21 (with the cyclones twice as small). I don't see why they can't design a collection bin based on the DC22 bin for an upright, that is slightly taller, with fewer cyclones. I really don't think Core Separation needs a DDM, especially if it will work with a 200AW DC22 canister and a 220AW DC17 upright with standard motors.
On a side note, does anyone know if a Japanese appliance (I.E. Dyson DC22 DDM Motorhead) will work with American outlets?
Not unless you use a step-down transformer; the voltage in Japan is only 100 volts. I know a higher voltage will ruin the DDM's control board and possibly take out other components with it...
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #63 Jan 22, 2008 1:25 pm
Hello Venson:
Thanks. I don't buy into the dyson drivel. Couple of things I noted: First, no prices indicated. Second, no mention of the launch of the baby dysons in the USA at the VDTA next month. Why? The jaydee of years past would have publicized the dyson USA launch at least one month in advance and more likely months in advance.
In the USA the baby dysons may do okay depending on the price. Jaydee's philosophy is mark them up as high as possible. DC18, a lite version of the dyson uprights, for $469. BBB and LNT have it right. They typically sell the DC18 for 20 percent off or about $100. Still despite Airblade's mention years ago that this practice upsets dyson not to mention the retailers who take it on the chin with the dyson MAP. $369 should be the retail for the DC18 before discounts. Look at the DC16 for $149. A joke.
Baby dysons should also be baby prices not full prices. But knowing dyson, if and when they come to the US, dyson will mark them up too high. Even in the best of economic times, US consumers wouldn't give them a second look at the high prices. Compound the situation with a recession, and vacuum buyers will think: What is dyson thinking?
Carmine D.
This message was modified Jan 22, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #66 Jan 23, 2008 8:40 am
Hey Guys:
Nice pics! Really.
How about one with the Ball, Slim, Mommie and baby dyson ball models? Showing the evolution of the ball technolgy by dyson. And if you are really energetic and resourceful, the major features: Like year of launch, Price, Cord length, Weight, and Dimensions and maybe Air Watts. With the assumption that the new dyson baby ball models: Mommie and baby will make it to the USA sometime soon. And price estimates on the baby ball dysons based on the UK amounts.
Just a thought from a non-dyson fan to consider for the Forum readers.
Carmine D.
This message was modified Jan 23, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #68 Jan 23, 2008 9:22 am
Hi Mole,
I think "baby" will run more in the area of $250. If Dyson released a hand vacuum at $150 -- which should have priced at $75.00 all things including its novety toy aspect considered -- and still wants it, I don't think it will price this new model which to my mind is a basically a stick vac, at a reasonable amount either. Does "baby" have tools?
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #69 Jan 23, 2008 9:32 am
Venson wrote:
Hi Mole,
I think "baby" will run more in the area of $250. If Dyson released a hand vacuum at $150 -- which should have priced at $75.00 all things including its novety toy aspect considered -- and still wants it, I don't think it will price this new model which to my mind is a basically a stick vac, at a reasonable amount either. Does "baby" have tools?
Venson
Not sure about the tools.I would hope so though.
Does baby got tools......... Maybe but babys got back,one of my favorite songs from Sir MIX A LOT.
It shows it's construction looking a lot more simplified.
Moose, I'm impressed! I’m pretty sure this link/code came from the slide show I took my pic from.If so, how did you do it or could you link me a tutorial if not to much trouble?Many thanks.DIB
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #71 Jan 23, 2008 1:12 pm
Hi DIB,
This is probably the best picture of the DC24 by far...side-by-side with the DC15 which IMO seems to be the best comparison. The DC24 must be quite small in reality, because we all know the DC15 isn't much bigger than the DC07. I like how it retained the same basic design of the DC15, but simplified slightly and with a few improvements like the center suction channel in the nozzle. Now I'm anxious to see a real-life shot of the DC25.
Hi Venson,
I thought the same thing, that it resembled a stick vac or one of those "mini-sweepers" in a way. While it's a small machine it's definitely not a stick vac, and it does have tools (in fact you can see the brush peeking out in the high-res photo). I can't imagine a Dyson without attachments or the ability to do above-floor cleaning, it would go directly against their marketing for one machine to do all. The reason for the DC24, or so I heard, is to counter Oreck's negative ads about the Dyson. It's 4 pounds heavier than the Oreck, but this one would give the added advantage of having the attachments right there, instead of having to grab a separate minicanister to do above-floor cleaning.
-MH
This message was modified Jan 23, 2008 by Motorhead
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #72 Jan 23, 2008 1:28 pm
DysonInventsBig wrote:
Moose, I'm impressed! I’m pretty sure this link/code came from the slide show I took my pic from.If so, how did you do it or could you link me a tutorial if not to much trouble?Many thanks.DIB
Yay, just naturally inquisitve! I saw the news article before you posted and discovered you could get the URL to the original images by clicking through from the slideshow Flash object.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #73 Jan 23, 2008 1:41 pm
Motorhead wrote:
The reason for the DC24, or so I heard, is to counter Oreck's negative ads about the Dyson. It's 4 pounds heavier than the Oreck, but this one would give the added advantage of having the attachments right there, instead of having to grab a separate minicanister to do above-floor cleaning.
-MH
To mention that by including 'the ball' it would feel lighter in use than a wheeled vac.
It also presents a handy size for above ground cleaning tasks :-
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #74 Jan 23, 2008 2:13 pm
Motorhead wrote:
The reason for the DC24, or so I heard, is to counter Oreck's negative ads about the Dyson.
I don't know about negative ads by Oreck, but recently when I was in an Oreck Clean Home Center, a customer was performing a test of the DC14 [average retail is $450] vice the Oreck XL Deluxe [average retail is $400]. For doing the in-store test, the Oreck customer gets a free gift. I understand that the test has become a staple of the Oreck in-store sales.
I heard the Oreck employee mention that Orecks are certified by the Rug and Carpet Institute of America. And dysons are not. The customer appeared interested in this fact and the literature that Oreck uses in concert with the demo. When asked why by the customer, I thought the Oreck employee had a very good neutral [not negative] answer. He said, with the supervision of the Manager of the store standing by, that dysons were made primarily for European carpets [even the US dyson models] which are less difficult to clean because they are lower pile than the American rugs and carpets. Then the employee turned the Oreck and dyson over so the employee could see the differences in the brush rolls.
I left shortly after this so I don't know if the customer bought the Oreck and what the free gift was for doing the test.
Carmine D.
This message was modified Jan 23, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #75 Jan 23, 2008 2:23 pm
M00seUK wrote:
To mention that by including 'the ball' it would feel lighter in use than a wheeled vac.
Just a remnder, the same argument was made by dyson with the DC15 which weighs 20 pounds. When Consumer Reports tested the DC15 Ball, it countered the dyson claim by saying that the wrist, hand, elbow and arm weight of the DC15 was too heavy, awkward, and bulky for many of its testers. Including the men.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #76 Jan 23, 2008 2:27 pm
Motorhead wrote:
It's 4 pounds heavier than the Oreck, but this one would give the added advantage of having the attachments right there, instead of having to grab a separate minicanister to do above-floor cleaning.
As a reminder, the Oreck compact canister is 5 pounds and has a HUGE dirt bag capacity.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #77 Jan 23, 2008 2:41 pm
DC18 wrote:
Dyson may not have developed a scaled down version of this technlogy as yet! No reason why it can not be achieved!
iMacDaddy
I meant to say a scaled down version for an Upright Dyson Model. The bin diameters on the Dyson canisters usually are bigger than the uprights. The cyclones on the DC22 are smaller but there is more of them at a guess about 15 compared to the current models of 8 cyclones (previous models UK - DC08/DC08TW had 12 small cyclones). I agree the Core Separation could have been adapted for the DC24 (even the DC25!) but looking at the bin capacity the bin must be smaller than the DC18 Slim. The Core Separation on a bin and cyclone setup that small would need the out cyclones making smaller. Where as the DC22 has a bigger bin diameter. I'm sure Dyson is already working on this.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #78 Jan 23, 2008 2:56 pm
HI DIB & M00seUK
Thanks for posting the links/pictures. You can certainly see how small the DC24 is in comparison to the DC15. Be nice to see the DC25 along side the DC24 and DC15. The ball looks bigger and more prominent in the DC24 compared to the DC15 probably due to the post motor filter being in the ball this time. As I've said before the new model looks sleeker and the ball design simpler and the cleaning head slimmer in height. Doesn't look heavy to pickup like the picture shows for using the tools for above floor cleaning.
I'm intrigued as to how the change over valve works on this model (and the DC25) as the dirt path has changed on this new model. Although the same basic design from the DC15 has been kept!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #79 Jan 23, 2008 3:01 pm
If you look at the links/picture DIB & M00seUk has posted you will see some sort of tool on the DC24, plus the woman using it for above floor cleaning has some sort of crevice tool on the end of the wand. From website pictures on catalogue sites etc.. I believe the DC24 (and maybe the DC25) comes with the smae combi tool as the DC18 Slim - crevice and dusting brush combined! Also looking at the side profile looks like the stair tool (or upholsterty tool!) clips in at the bottom near the hose! Could be wrong!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #81 Jan 23, 2008 3:40 pm
CarmineD wrote:
I don't know about negative ads by Oreck, but recently when I was in an Oreck Clean Home Center, a customer was performing a test of the DC14 [average retail is $450] vice the Oreck XL Deluxe [average retail is $400]. For doing the in-store test, the Oreck customer gets a free gift. I understand that the test has become a staple of the Oreck in-store sales.
I heard the Oreck employee mention that Orecks are certified by the Rug and Carpet Institute of America. And dysons are not. The customer appeared interested in this fact and the literature that Oreck uses in concert with the demo. When asked why by the customer, I thought the Oreck employee had a very good neutral [not negative] answer. He said, with the supervision of the Manager of the store standing by, that dysons were made primarily for European carpets [even the US dyson models] which are less difficult to clean because they are lower pile than the American rugs and carpets. Then the employee turned the Oreck and dyson over so the employee could see the differences in the brush rolls.
I left shortly after this so I don't know if the customer bought the Oreck and what the free gift was for doing the test.
Carmine D.
Rather interesting that they were (once again) comparing the Oreck to a Dyson designed for European carpets, the DC14. Why? Well, if they did this with a DC17 (which *was* designed for American carpets), the Oreck would lose. As I mentioned before, the test machine is always the DC07, 14, or 15 used in videos/demos/etc. that bash Dysons.
Perhaps they weren't negative, but the ads *were* critical of the Dyson, so James answered by bringing out another machine ;-)
This message was modified Jan 23, 2008 by Motorhead
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #82 Jan 23, 2008 3:43 pm
CarmineD wrote:
Just a remnder, the same argument was made by dyson with the DC15 which weighs 20 pounds. When Consumer Reports tested the DC15 Ball, it countered the dyson claim by saying that the wrist, hand, elbow and arm weight of the DC15 was too heavy, awkward, and bulky for many of its testers. Including the men.
Carmine D.
The difference here is that the DC24 is considerably lighter, therefore it would be considerably lighter at the handle end as well. Since the handle is fully extended that would decrease the weight even more, as it would give the user more leverage. Look at the side-by-side comparison picture of the DC24 and DC15...it's no wonder the DC15 is top-heavy!
This message was modified Jan 23, 2008 by Motorhead
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #83 Jan 23, 2008 3:48 pm
CarmineD wrote:
As a reminder, the Oreck compact canister is 5 pounds and has a HUGE dirt bag capacity.
Carmine D.
Exactly. That's 5 pounds of extra machine (with no wheels, no less) that has to be carried around since the hose is too short. I don't know if it's changed over the years (the new design can't be that different but I can only hope they have), but the Oreck XL canister I had had a TINY bag capacity. I was changing those things every couple of weeks because they would get so full. And while it had strong suction, the airflow was practically nil even with a new bag.
At least with the Dyson, it can stay on the ground, AND as I mentioned before, it's one machine for both carpet and above-floor cleaning. Either way, there's no doubt the airflow is better than the Oreck minicanister.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #84 Jan 23, 2008 4:53 pm
Motorhead wrote:
Rather interesting that they were (once again) comparing the Oreck to a Dyson designed for European carpets, the DC14. Why? Well, if they did this with a DC17 (which *was* designed for American carpets), the Oreck would lose. As I mentioned before, the test machine is always the DC07, 14, or 15 used in videos/demos/etc. that bash Dysons.
I conclude from your statement then that you agree with Oreck that the DC07, DC14, and DC15 were not designed for American carpets. And it took dyson almost FIVE years to make an upright for US carpets. If the DC17 is designed for US carpets, I pose the same question the Oreck customer asked: Why doesn't dyson submit the DC17 Absolute for testing and certification on US carpets by the Carpet and Rug Institute of America? Like all Oreck uprights.
My sense is the DC17 and Oreck XL would come VERY VERY close in test comparisons on varoius carpets for cleaning. And it would be very hard to declare an overall winner. Plus the DC17 weighs 21 pounds vice the Oreck which is only 8.
Carmine D.
This message was modified Jan 23, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #85 Jan 23, 2008 4:57 pm
Motorhead wrote:
The difference here is that the DC24 is considerably lighter, therefore it would be considerably lighter at the handle end as well. Since the handle is fully extended that would decrease the weight even more, as it would give the user more leverage. Look at the side-by-side comparison picture of the DC24 and DC15...it's no wonder the DC15 is top-heavy!
The DC24 should be compared to lightweight vacuums like the Sears Permalite and HOOVER Tempo even the SEBO Felix for manuevering and ease of handling. Not a full sized vacuum.
Carmine D.
This message was modified Jan 23, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #86 Jan 23, 2008 5:03 pm
Motorhead wrote:
Exactly. That's 5 pounds of extra machine (with no wheels, no less) that has to be carried around since the hose is too short. I don't know if it's changed over the years (the new design can't be that different but I can only hope they have), but the Oreck XL canister I had had a TINY bag capacity. I was changing those things every couple of weeks because they would get so full. And while it had strong suction, the airflow was practically nil even with a new bag.
At least with the Dyson, it can stay on the ground, AND as I mentioned before, it's one machine for both carpet and above-floor cleaning. Either way, there's no doubt the airflow is better than the Oreck minicanister.
No, not exactly. That's 8-10 pounds less than the dyson DC24. And the Oreck compact canister does come with a shoulder strap. And the paper bags, at least on the new Oreck compact canisters, are a decent size for a compact canister. Like I said huge. And even using the early models with smaller bags, the combined dirt capacities of the Oreck XL upright AND the compact canister are much larger than the DC24.
Contrary to you, I prefer TWO vacuums than 2 in 1: A lightweight upright as a daily user for rugs/floors and a lightweight canister for all the above the floor cleaning (once a week and/or as needed). Not one vacuum for both cleaning modes ALL THE TIME. I also expect both lightweight vacuums to perform as well as their full sized counterparts and not be more expensive to buy.
Carmine D.
This message was modified Jan 23, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #87 Jan 23, 2008 6:30 pm
CarmineD wrote:
No, not exactly. That's 8-10 pounds less than the dyson DC24. And the Oreck compact canister does come with a shoulder strap. And the paper bags, at least on the new Oreck compact canisters, are a decent size for a compact canister. Like I said huge. And even using the early models with smaller bags, the combined dirt capacities of the Oreck XL upright AND the compact canister are much larger than the DC24.
Contrary to you, I prefer TWO vacuums than 2 in 1: A lightweight upright as a daily user for rugs/floors and a lightweight canister for all the above the floor cleaning (once a week and/or as needed). Not one vacuum for both cleaning modes ALL THE TIME. I also expect both lightweight vacuums to perform as well as their full sized counterparts and not be more expensive to buy.
Carmine D.
As you mentioned previously, different strokes for different folks I guess...I could never get used to using two different cleaners for different purposes. If I'm vacuuming and I see cat hair on the sofa, dust on the window sill, etc., I like the idea that the vacuum is right there with me and all I have to do is detach the hose and pick it right up rather than make a mental note to go over it with another machine after I'm done. Or, worse, stop vacuuming to get the other machine. It's the same situation for uprights that can clean above the floor but don't have the attachments on board; I don't use my Ultimate G much for that reason.
While I will admit that yes, the bags of both Oreck machines are bigger than the DC24's bin, the user isn't expected to change the bag before or after each use either unlike the Dyson.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #88 Jan 23, 2008 6:57 pm
Motorhead wrote:
If I'm vacuuming and I see cat hair on the sofa, dust on the window sill, etc., I like the idea that the vacuum is right there with me and all I have to do is detach the hose and pick it right up rather than make a mental note to go over it with another machine after I'm done. Or, worse, stop vacuuming to get the other machine.
There's an inexpensive cleaning invention and wonder on the market. It's called a Swiffer duster. Comes with a plastic handle and 5 disposable dusters. Very cheap and easy to use. About 10 inches long. Almost weightless. I always have one handy in the jacket pocket of the outer bag on my new Oreck XL. When I'm vacuuming the rugs and floors, I take an extra few seconds just to swipe across the areas that need a light dusting and voila, all is clean until I'm ready to use the cann. Works great. It's made by Proctor and Gamble AND traps and locks in dust. And it is an energy saver because it doesn't need electricity to operate.
Carmine D.
This message was modified Jan 23, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #89 Jan 24, 2008 7:26 am
Motorhead wrote:
Either way, there's no doubt the airflow [..in the DC24] is better than the Oreck minicanister.
No, not exactly. Having lived and worked in Missouri for awhile, I always have doubt until I see the proof for myself. I've used Oreck canisters and I am impressed with their performance for baby canns and light household cleaning, for garages, and cars. And the price [free with purchase of the XL upright] is hard to beat. Of course, the price is built into the XL cost.
I haven't used a DC24 yet. I owned and used the DC07 pink [$400]. Very unimpressed with it. Used the DC15 All Floors [$500]. It is absolutely the worse vacuum ever to come to market in the USA in the last 50 years with one possible exception. I had the opportunity to buy and use a DC11 [$500] dyson cann for $100. I turned it down and the dealer offered it to me for $50. I turned it down again. Why? This is IMH the one exception to the DC15. And the DC16 hand held dyson [$150] is a very close second. Dyson has the 3 worse vacuums I've seen come to market in the last 50 years. And it took them just 2 short years to make the Triple Crown of the 50 years' worse in vacuums.
So you see I do have doubt.
Carmine D.
This message was modified Jan 24, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #91 Jan 27, 2008 5:34 pm
Hi DIB
Thanks for posting the link. I thought I was imagining it the other day on a UK website thought there was a DC25 Animal but siad product/picture removed! So the DC23 is another canister! I take it a bigger version of the DC22!? Using 'Core' separation technology as well!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #92 Jan 28, 2008 6:21 pm
CarmineD wrote:
I conclude from your statement then that you agree with Oreck that the DC07, DC14, and DC15 were not designed for American carpets. And it took dyson almost FIVE years to make an upright for US carpets. If the DC17 is designed for US carpets, I pose the same question the Oreck customer asked: Why doesn't dyson submit the DC17 Absolute for testing and certification on US carpets by the Carpet and Rug Institute of America? Like all Oreck uprights.
My sense is the DC17 and Oreck XL would come VERY VERY close in test comparisons on varoius carpets for cleaning. And it would be very hard to declare an overall winner. Plus the DC17 weighs 21 pounds vice the Oreck which is only 8.
Carmine D.
The dc17 is another dyson MISTAKE.If the machine was priced right it may do a lot better.As Mark from florida says The DYSON advertising department is laughfing at you.tHE Dyson absolut is a absolute waste of money.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #93 Jan 28, 2008 7:14 pm
mole wrote:
The dc17 is another dyson MISTAKE.If the machine was priced right it may do a lot better.As Mark from florida says The DYSON advertising department is laughfing at you.tHE Dyson absolut is a absolute waste of money.
Please feel free to read his review on E-BAY.
MOLE
Hello Mole:
I read Mark's review a while back and it is balanced and objective. The shortcomings with the DC17 are its weight [21 pounds] and price [$549]. Retailers even on this site advertise them new for $440. LNT and BBB consistently [both stores cater to female buyers and users] sell them for 20 percent off [about $440] despite dyson's objectives, so we are told by Airblade, a dyson insider on this site. The DC17 has been in the US since September 2006.
I expected dyson to intro a new full sized upright but thought it would be a revamping of the DC17 not the DC15. I was wrong in that regard. Why? The DC17 is the ONE dyson model which most dyson admirers agree [with support from Consumers Report] is the best of the dysons. I didn't expect a recycling of the Ball. I will match the new recycled full size ball with the DC17 and compare.
I'm not as excited about the new recycled ball dysons as the posters on this site. I think jaydee will strike out again with the new ball uprights as he done with the DC15. Why? In part the consensus of opinion on the DC15, which next to the DC11, is generally agreed to be the worse of the dyson worse. And CR is part of that consensus. Have to give him kudos for perseverence. His perseverence may not win favor among vacuum users for the new ball generation of uprights.
We'll see if the new recycled dyson ball uprights come to US retailers.
Carmine D.
This message was modified Jan 28, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #94 Feb 9, 2008 2:09 pm
Hello,
I have a super HQ picture of a DC24 for viewing. I have more HQ pics of the DC24 and DC25. If you want me to upload these additional pics, then "reply" and let me know. DIB
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #100 Feb 16, 2008 2:58 pm
Hi all,
There was a post a while back estimating the selling of the "ball-ette", the DC 24, and I responded that I felt Dyson would price this mini machine at a higher $250.00 -- even though Miele and Emer ask as high as $350 on their stick vacs. Apologies to all, was I ever wrong. Per the online shop at Dyson's website the DC 24, to be released March 10th, the cost on an advance order is $399.00. I also noted that the handheld "Animal" -- the Root 6 with an added-on motorized brush is set at a going price of $200.00.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #102 Feb 18, 2008 8:30 pm
Venson wrote:
Hi all,
There was a post a while back estimating the selling of the "ball-ette", the DC 24, and I responded that I felt Dyson would price this mini machine at a higher $250.00 -- even though Miele and Emer ask as high as $350 on their stick vacs. Apologies to all, was I ever wrong. Per the online shop at Dyson's website the DC 24, to be released March 10th, the cost on an advance order is $399.00. I also noted that the handheld "Animal" -- the Root 6 with an added-on motorized brush is set at a going price of $200.00.
I don't know if I would classify the DC24 as a "stick vac", to me it's more along the lines of a lightweight upright like the Hoover Nano Lite, Eureka Optima, or even Oreck. The result we have yet to see, but I think James' main goal with the DC24 was to design a machine that's lightweight but packs a good amount of power in a small package (and of course doesn't lose power). Not to mention the added advantage of above-floor cleaning.
Looks can be very deceiving on many levels. I was blown away when someone told me that the DC18 (yes, the Slim!) is a favorite of ladies who clean houses professionally...
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #103 Feb 18, 2008 9:00 pm
Motorhead wrote:
Looks can be very deceiving on many levels. I was blown away when someone told me that the DC18 (yes, the Slim!) is a favorite of ladies who clean houses professionally...
Hi MH,
Are we talking women who indepentdently buy and use vacuums for their own home cleaning services or women who work in the home as either live-ins or dayworkers? How did he or she form this opinion?
I'd hope your friend's estimation is correct. If it is, it would more likely apply to women in the home cleaning business. Both a large portion of dayworkers and live-ins, who usually don't qualify as technicians, worry more over proper pay than the vacuum supplied.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #107 Feb 28, 2008 4:25 pm
The same guy who covered the DC22 Japanese launch event has recently posted what looks to be from a (recent?) DC24 launch event.I’ve posted the only pic he's posted.Enlarged.DIB
This message was modified Feb 28, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #108 Feb 28, 2008 4:58 pm
Hi DIB,
Thanks for posting, excellent picture. I'll have to check the album for more. What caught my eye in this one wasn't the DC24, but the picture of the Cyclon on the left. I only recently had the opportunity to use one of those and examine it up close...what a fascinating machine it is. Being the first Dyson design, there are a few changes but it shares a lot of similarities with the DC07, especially the pivoting nozzle and the telescoping handle/wand. The brushroll is a reverse chevron which I thought was unique. Being such an early machine with this technology, it works surprisingly well on both 120 and 240.
-MH
This message was modified Feb 28, 2008 by Motorhead
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #109 Feb 28, 2008 10:19 pm
I got to play with a DC24 today. You can say what you like about "the ball" but on this particular unit it makes pushing it around a breeze. I'm not sure about the new washable hepa filter, I've yet to see one that flushes clean use after use. Perhaps the fact you have to clean it once a month means you'll never get the build up like you do in a filter that sits in the vacuum for months to a year. If nothing else at least it should be good for extra filter sales.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #111 Feb 29, 2008 12:33 am
Venson wrote:
Hi Dusty,
In your estimation, how many times a year would you replace this washable filter?
Thanks,
Venson
I guess that would depend on whether the person using it followed the recommended monthly cleaning instructions. Because there is also a pre-filter before the hepa I don't imagine it will get overly dirty but constant flushing under water will eventually break down the material. I'm only basing this on other washable Hepas that I've seen, perhaps Dyson has a new wonder material that this thing is made of but only time will tell that. Hepas take longer to dry than just a foam filter so on that alone I'd think that most people will want an extra filter so they're not always waiting for theirs to dry. A shorter answer would be to say one filter a year with if cleaning instructions are followed :-)
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #112 Mar 1, 2008 1:29 pm
dusty wrote:
I got to play with a DC24 today. You can say what you like about "the ball" but on this particular unit it makes pushing it around a breeze. I'm not sure about the new washable hepa filter, I've yet to see one that flushes clean use after use. Perhaps the fact you have to clean it once a month means you'll never get the build up like you do in a filter that sits in the vacuum for months to a year. If nothing else at least it should be good for extra filter sales.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #113 Mar 1, 2008 2:38 pm
dusty wrote:
I got to play with a DC24 today. You can say what you like about "the ball" but on this particular unit it makes pushing it around a breeze. I'm not sure about the new washable hepa filter, I've yet to see one that flushes clean use after use. Perhaps the fact you have to clean it once a month means you'll never get the build up like you do in a filter that sits in the vacuum for months to a year. If nothing else at least it should be good for extra filter sales.
FYI: Per Dyson’s U.S. customer service, the DC24 pre and post (HEPA) filters will need to be cleaned ever 3 to 6 months.DIB
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #114 Mar 1, 2008 5:15 pm
DysonInventsBig wrote:
FYI: Per Dyson’s U.S. customer service, the DC24 pre and post (HEPA) filters will need to be cleaned ever 3 to 6 months.DIB
Yet if you look at the machine, both filters are clearly labeled wash AT LEAST once a month. Having run the machine around the store for a week I'd say every few months wouldn't be enough.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #116 Mar 2, 2008 5:01 pm
DIB: Thanks for that, I completely forgot about that exploded photo.
Dusty mentions about the filters being cleaned every month. Is this not going in the wrong direction? I thought Dysons' thinking was to have as little maintenance
as possible. Certainly, previous machines 'Root technology' had 3 month intervals, and doesn't the alternative 'core separation / level 3 root technology' have longer washing intervals?
Seems like a counter-productive step to me; almost as bad as the cheap bagless' "...clean after every use..."
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #117 Mar 2, 2008 5:17 pm
Trilobite wrote:
DIB: Thanks for that, I completely forgot about that exploded photo.
Dusty mentions about the filters being cleaned every month. Is this not going in the wrong direction? I thought Dysons' thinking was to have as little maintenance
as possible. Certainly, previous machines 'Root technology' had 3 month intervals, and doesn't the alternative 'core separation / level 3 root technology' have longer washing intervals?
Seems like a counter-productive step to me; almost as bad as the cheap bagless' "...clean after every use..."
"concentrated technology", seems to mean smaller and fewer cyclones resulting in less efficient dirt separation in the chamber which in turn means more cleaning of filters. Personally, I think this machines size fits a market segment and the people buying it wont mind the extra maintenance it requires. Either that or nobody will ever touch the filters, the machines will clog and they'll wonder why they ever spent the money on the darn thing in the first place
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #118 Mar 2, 2008 7:55 pm
dusty wrote:
Yet if you look at the machine, both filters are clearly labeled wash AT LEAST once a month. Having run the machine around the store for a week I'd say every few months wouldn't be enough.
Dyson customer support was not up to speed on the in and outs of the new DC24/25, I was put on hold while customer support located the answer/s to my questions. I did ask twice if the HEPA needed cleaning and each time was answered "yes and every 3-6 months". That’s all I know of this. Indeed, cleaning a HEPA once a month seems excessive.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #119 Mar 2, 2008 8:48 pm
DysonInventsBig wrote:
Dyson customer support was not up to speed on the in and outs of the new DC24/25, I was put on hold while customer support located the answer/s to my questions. I did ask twice if the HEPA needed cleaning and each time was answered "yes and every 3-6 months". That’s all I know of this. Indeed, cleaning a HEPA once a month seems excessive.
Hi DIB,
I agree, it doesn't make any sense why Dyson would modify the pre-motor filter type for this particular model. I thought that it would have the same pre-motor filter as the other models, that should be rinsed every 6 months. This is interesting. I guess we'll find out the real details in due time.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #120 Mar 2, 2008 9:20 pm
Motorhead wrote:
Hi DIB,
I agree, it doesn't make any sense why Dyson would modify the pre-motor filter type for this particular model. I thought that it would have the same pre-motor filter as the other models, that should be rinsed every 6 months. This is interesting. I guess we'll find out the real details in due time.
-MH
The rep hinted that changes may be coming to filter cleaning requirements to the rest of the line too. Apparently they want the customer to be a little more involved with the machine rather than just a once a year rinse out. As you say, time will tell.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #121 Mar 2, 2008 9:56 pm
What intrigues me most, is the haphazard way in which the new 'Core Separation Technology' is installed in the new range (...or not, as the case may be!)
The UK Dyson site is quite dreadful with the lack of information: ARGOS catalogue states DC22 does have Core Separation; Dyson site has no info.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #122 Mar 3, 2008 7:06 am
dusty wrote:
The rep hinted that changes may be coming to filter cleaning requirements to the rest of the line too. Apparently they want the customer to be a little more involved with the machine rather than just a once a year rinse out. As you say, time will tell.
Dusty
The dyson "Never clogs. Never loses suction" mantra is coming back to haunt. Takes more than a nifty change in wording and moving on. Doesn't it?
I posted about my parking lot experience with a female COSTCO customer who was returning a DC14 Exclusive [$469 last I checked] that lost suction after one year. I asked her if she cleaned the filter? She looked at me belligerently and said: "I was told this vacuum never needed maintenance. That's why I paid $500 for it. " Not a happy camper. I bet she got her money back after one year of use. I wonder if that was a friend or family member who gave her that advice? Or a dyson rep? Or a COSTCO sales associate? Or all of them combined? So much for hearsay. I mean word of mouth, excuse me. Best form of advertising. I like to add the caveat: WHEN AND IF IT"S TRUE.
PS: She had the dyson instruction manual with her. It didn't look as though it was read.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #123 Mar 3, 2008 10:11 am
CarmineD wrote:
The dyson "Never clogs. Never loses suction" mantra is coming back to haunt. Takes more than a nifty change in wording and moving on. Doesn't it?
I posted about my parking lot experience with a female COSTCO customer who was returning a DC14 Exclusive [$469 last I checked] that lost suction after one year. I asked her if she cleaned the filter? She looked at me belligerently and said: "I was told this vacuum never needed maintenance. That's why I paid $500 for it. " Not a happy camper. I bet she got her money back after one year of use. I wonder if that was a friend or family member who gave her that advice? Or a dyson rep? Or a COSTCO sales associate? Or all of them combined? So much for hearsay. I mean word of mouth, excuse me. Best form of advertising. I like to add the caveat: WHEN AND IF IT"S TRUE.
PS: She had the dyson instruction manual with her. It didn't look as though it was read.
Carmine D.
And this is why it's a good idea to buy for a qualified vacuum dealer who would (hopefully) explain the ins and outs of how any machine works and what is required to keep it going. Can't keep count of how many people bring in their Hoovers, Eureka, Bissells and such and tell me what crap they are. Have they changed the belt? No. Filters? No. The response when you tell them they have to? Gee, they didn't tell me that where I bought it. At least they got a good deal on chicken and tires when they purchased it.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #124 Mar 3, 2008 1:12 pm
I will answer a few queries people have mentioned about the new models from Dyson from what I have seen in the UK:
1. The core serparation technology is only on the DC22/23 canisters as stated in the UK brochure pack which I have been sent. The brochure states DC22 for smaller homes and DC23 for larger homes.
2. The root cyclone technology is only in the DC24/25 uprights. Looking at the machines using root 6 technology (like the DC18 Slim and smaller version in the DC16 hand held)
3. In the brochure one of the DC23 canister models has a 'new' lower/slimmer contact head nozzle for going under low furniture.
The brochure packs do not mention filter cleaning. What I've have seen so far with the DC24/25 in the shops in the UK (awaiting for the DC22/23 to be on display) the filter washing states on machines, the DC24 every month for both and the DC25 every 3 months for both. I thought this was strange and a step back. Why? Well at least the bin set up on the bigger DC25 is the same as the DC18 Slim and that is every 6 months (pre motor only) and the DC24 bin which will be bigger than the DC16 hand held which the DC16 is every 3-6 months!! The DC24 should be the same, surely!? The cyclones on the DC24 are smaller slightly than the DC25. I don't understand why this is so with these 2 models, to me it's a step back! I can understand why they may be getting the customer to wash the post motor filter (used to changed these on the DC01 every 3 months) unlike other models, and with the DC24/25 having 2 HEPA filters pre and post.
Not sure on the DC22/23 filter cleaning until the modesl are on display! I believe DC22 that was launched in Japan with it's core technology the filter cleaning (which I believe someone mentioned on here) is every 7 years! Correct me if I'm wrong.
Looking at the brochure pack on the DC24/25 looks like the gear system on the brush bar has been dropped in place of a belt on these 2 models. The belt is at one end not in the middle or slighlty offsite. From What I can see you have no access to the belt but you can remove the brush bar from one end only (similar to the DC15/18/21). The bin release from the machine on the DC24 acts as the release to empty the bin as well.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #125 Mar 3, 2008 1:21 pm
dusty wrote:
And this is why it's a good idea to buy for a qualified vacuum dealer who would (hopefully) explain the ins and outs of how any machine works and what is required to keep it going. Can't keep count of how many people bring in their Hoovers, Eureka, Bissells and such and tell me what crap they are. Have they changed the belt? No. Filters? No. The response when you tell them they have to? Gee, they didn't tell me that where I bought it. At least they got a good deal on chicken and tires when they purchased it.
You are probably not an advocate of "blindly" accepting and following advice from friends and family for purchases of $500 plus. Instead, going to the experts and industry professionals. Like for vacuums, especially dyson costing $500 plus. Word of mouth among consumers doesn't always hold true. You would agree from the customers you service.
In hard economic times [like now] buying chickens and tires comes before vacuums for most US consumers. You have to eat and drive your car to work if you want a roof over your head with rugs and furniture to vacuum. I read that home foreclosures in the US exceeded housing sales for the month of January 2008. The first time since the great depression in the 1920's and 1930's.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #126 Mar 3, 2008 2:11 pm
CarmineD wrote:
Word of mouth among consumers doesn't always hold true.
Wishful thinking, again. If the Hoover Tempo or Elite Rewind had the word-of-mouth popularity of the Dyson (and the Dyson didn't) you would state otherwise.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #127 Mar 3, 2008 2:18 pm
Motorhead wrote:
Wishful thinking, again. If the Hoover Tempo or Elite Rewind had the word-of-mouth popularity of the Dyson (and the Dyson didn't) you would state otherwise.
Spoken like a die hard dyson worshipper who doesn't think but wishes his friends and family will do it for him.
Electrolux UltraOne EL7070, Bissell BigGreen Deep Cleaning Machine
Joined: Oct 30, 2007
Points: 110
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #128 Mar 3, 2008 2:30 pm
Only the DC22's equipped with the brushless motor have the pre filters that require cleaning every seven years. The DC22's equipped with standard brushed motors still rely on the 6-month cleaning intervals for the pre-filter.
As for the DC25, I am very disappointed to say the least, especially with the filtration system it was designed with. If you ask me, they should have directly carried the Level 3 Root Cyclone/collection canister from the DC17 (still the real flagship IMO) directly over to the DC25. But what do they do instead? They carried over an antiquated filtration system with a collection capacity that is less than half of previous Dyson models. The DC25 All Floors is going to be the most expensive base model upright in the range, so logically, it should be better in every way than it's lower numerically labeled stablemates. But no, it uses the same old cyclone tech, costs more, and holds less debris than it's full sized brethren. However, it does weigh only 16 pounds, and is easy to maneuver on a ball pivot...oh wait, the DC18 also weights 16 pounds and rolls on a ball pivot, can be had for around $420-$450, and technically holds more debris than the DC25, and only requires pre-filter maintenance every 6 months, not 3 like with the DC25.
I was hoping for a DC15 successor that would really showcase the best Dyson has to offer, but in this case, the DC25 is nothing more than a bloated DC18. For a company that prides itself with engineering and R&D, the DC25 is certainly several steps backwards. On the other hand, the new DC22 and DC23 canisters look to be big improvements over previous models, but there is no word on those being sold in the US...yet.
And while I'm airing by grievances, I would like to say that Dyson should drop the continuously building numerical naming scheme, and just develop several classes of products. I have in my mind what BMW does with their automobiles: 1/3/5/6/7 Series for their sedans and coupes, X3/X5/X6 for their SUV's, and Z4/Z8 for their coupe convertible roadsters. I would rather see an independent Ball range like B3 (DC24) B5 (DC18) and B7 (a proper DC25 designed the way I would prefer: DDM, Level 3, exchangeable brushrolls for different carpets). Then you would have your regular uprights: D3 (DC14), and D5 (DC17). Canister would be labeled as C3 (DC21), C5 (DC22), and C7 (DC23). With this line up, you will not see models disappear through discontinuation, only redesigned or revamped under a production cycle of, let's say, 1.5 to 2 years. Through this, you can also introduce new features and technology through newer models that would trickle down to lesser models once they are redesigned for their next generation product cycle.
Also, having established designations like D3 or C7 would let consumers see what models are in which end of the low to high end spectrum, and what product class they belong in. Some shoppers may go to best buy and think that a DC18 would be a better vacuum than the DC17 at deep cleaning, just because the numerical designation of the Slim model is one higher than the Absolute (which we all know is not true). Or maybe someone would think that the DC25 may be better machine than the DC17 because the number is higher; in this case, it doesn't make sense to compare a lighter weight, less aggressive Ball model to a more traditional model that deep cleans better and has a superior filtration system. That's why I think Dyson should establish fixed nameplates, and segregate different products in different classes to avoid confusion.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #129 Mar 3, 2008 2:52 pm
Dyson, like we were told by Tom Gasko and his drivel, was looking for the DC15 Ball to be his signature vacuum. "The greater dyson," I believe Gasko called it. It flopped. It is a dud.
Dyson is still trying, as this subject name says, to bring his ball back.
A DC18 can be bought now from Linens-n-Things for less than $400 WITH a $50 Gift Card. Wait awhile and it will $100. DC18, made and sold in 2007, ranked below the DC07 [almost 6 years old] but above the DC15 [3 years old].
Dyson has been slipping downward since 2004, probably its best year due to DC07 sales. 2005/6 was better because of higher dyson product prices and new market opportunities, like Canada. But the last 2 factors are one time spikes.
Dyson fans and followers are perplexed by the dyson differences among its products. What do you think "average consumers" think? I forgot. They don't think. They accept and follow the advice of their friends and family when they make purchases. Word of mouth.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #130 Mar 3, 2008 3:16 pm
I have to say on inspecting the DC25 up close the bin could have been taller and wider in diameter. But would this of added to overall weight!? I would also say the DC15, DC18 and the new DC25 probably give the same performance. The only advantage is the DC25 is lighter than the DC15 and less bulky. Although the DC25 is cheaper than the DC15 was but the same price as when the DC18 was launched - £279.99.
One thing to note is both the DC24 and DC25 have smaller cleaning nozzles than the standard models. You could say the DC25 is a enlarged DC18, but the DC25 does move more smoothly than the DC18 due to the bigger ball. There is no metal soleplate on these new models like the DC15 had, plus the 2 pivot point flexing nozzle head on the DC15 is not present on them either.
If someone had to choose between the DC18 or DC25 apart from size to me underneath they are the same. I think I would go for the DC18 due to it slim profile, but saying that the body of the cleaner feels heavier due to the upright mounted motor unlike the DC25 which is in the ball which is on the floor!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #131 Mar 3, 2008 5:10 pm
CarmineD wrote:
You are probably not an advocate of "blindly" accepting and following advice from friends and family for purchases of $500 plus. Instead, going to the experts and industry professionals. Like for vacuums, especially dyson costing $500 plus. Word of mouth among consumers doesn't always hold true. You would agree from the customers you service.
In hard economic times [like now] buying chickens and tires comes before vacuums for most US consumers. You have to eat and drive your car to work if you want a roof over your head with rugs and furniture to vacuum. I read that home foreclosures in the US exceeded housing sales for the month of January 2008. The first time since the great depression in the 1920's and 1930's.
Carmine D.
Foreclosures are the result of greedy finance companies (the pros) and idiotic home buyers. Sort of like a vac purchase from a lying vac pro.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #132 Mar 3, 2008 5:18 pm
CarmineD wrote:
Spoken like a die hard dyson worshipper who doesn't think but wishes his friends and family will do it for him.
Carmine D.
I have called all my family and friends and invited them over for a vacuum party. I am recording all vacuum commercials so we can watch them. I have bought every magazine with a vacuum ad and will likely have these passed around as we praise the local vacuum shops who have so graciously screwed us. Oddly they tell us that what they sell is the best.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #133 Mar 3, 2008 5:51 pm
HARDSELL wrote:
I have called all my family and friends and invited them over for a vacuum party. I am recording all vacuum commercials so we can watch them. I have bought every magazine with a vacuum ad and will likely have these passed around as we praise the local vacuum shops who have so graciously screwed us. Oddly they tell us that what they sell is the best.
Thanks for the idea carmine.
Hello HS:
It's not my idea. It's Oreck's. I can't take the credit.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #135 Mar 3, 2008 8:03 pm
CarmineD wrote:
You are probably not an advocate of "blindly" accepting and following advice from friends and family for purchases of $500 plus. Instead, going to the experts and industry professionals. Like for vacuums, especially dyson costing $500 plus. Word of mouth among consumers doesn't always hold true. You would agree from the customers you service.
In hard economic times [like now] buying chickens and tires comes before vacuums for most US consumers. You have to eat and drive your car to work if you want a roof over your head with rugs and furniture to vacuum. I read that home foreclosures in the US exceeded housing sales for the month of January 2008. The first time since the great depression in the 1920's and 1930's.
Carmine D.
I'm not an advocate of blindly following anyones advice no matter what the cost of purchase. Different strokes for different folks. What works or doesn't work for one person doesn't mean it'll be the same for me.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #136 Mar 3, 2008 8:15 pm
Motorhead wrote:
Why does that not surprise me? You know how the old saying goes, birds of a feather flock together...
You consider it a privilege to know and "love" James in just a few short years of friendship. I've known Dave for over 50 years. He is an icon in the vacuum industry in the USA. He and his vacuums pass the test of time. He's probably the last of the best of the industry still around. It is an honor and privilege to know him. His children's children will call him blessed.
The only feathers flocking around him are the ones that the dysons can't pick up in the match offs against ORECK. Not to worry. ORECK gets them up, contains securely for disposal in a huge paper bag, and leaves no feathers, dust and dirt behind. Not in the air, on the vacuum or in the vacuum. Simply Amazing. More clean. Less money.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #137 Mar 3, 2008 8:18 pm
dusty wrote:
I'm not an advocate of blindly following anyones advice no matter what the cost of purchase. Different strokes for different folks. What works or doesn't work for one person doesn't mean it'll be the same for me.
Way to go. I'd buy a vacuum from you. Why? You're honest and sincere. Good qualities in the vacuum sales and service industry.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #138 Mar 3, 2008 10:51 pm
CarmineD wrote:
You consider it a privilege to know and "love" James in just a few short years of friendship. I've known Dave for over 50 years. He is an icon in the vacuum industry in the USA. He and his vacuums pass the test of time. He's probably the last of the best of the industry still around. It is an honor and privilege to know him. His children's children will call him blessed.
The only feathers flocking around him are the ones that the dysons can't pick up in the match offs against ORECK. Not to worry. ORECK gets them up, contains securely for disposal in a huge paper bag, and leaves no feathers, dust and dirt behind. Not in the air, on the vacuum or in the vacuum. Simply Amazing. More clean. Less money.
Carmine D.
You know the only reason Oreck came up with that idea is because they couldn't sell the damn thing in the first place. They were encouraging people to talk about it because it wasn't coming naturally as it did for the Dyson.
Funny that all of the Oreck tests involve nothing but surface dirt...I'd love to see what happens with ground-in sand or potting soil (which the Dyson does well on). I am fully aware that the Dyson takes a bit longer to pick up kapok on a rug than most because the brushroll isn't turning as fast as the Oreck's...I've seen the video of an Oreck XL21 and a Dyson DC14, and again with my own eyes when I tried a kapok test with a DC07. The twist (or what is not seen) is that because of the slower brush speed, the Dyson can actually deep clean while the Oreck only removes the surface dirt...there will always be added dirt from within the carpet along with the test kapok in the bin. These little "speed tests" mean NOTHING in the grand scheme of things.
And for what it's worth, the XL21 is $749, $200 more than the DC17 Absolute. And that's if you're buying it from a big-box retailer. Buy the DC17 from an independent and the XL21 will be $300 more. Less money? I think not.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #141 Mar 4, 2008 9:29 am
BOYS,BOYS,BOYS, How many times do i have to tell you guys that the upright market is fading away and fast,just ask your customers what their floor plan is,95% of the floor plans today do not call for an upright.Canister/Tank machines with electric power nozzles clean as good as any upright out there,dont give me the cyclonic suction B.S. bagged bagless it just customer preference.
B.T.W does water filter the air...................
MOLE
Dyson will never go in the canister market,it dont know how to get it right,it seems like the public isnt swallowing their line of B.S. anymore.
Hard sell,you were suppose to give me a review on your rainbow,you know the one you have in storage.HA.HA.HA.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #142 Mar 4, 2008 12:32 pm
mole wrote:
How many times do i have to tell you guys that the upright market is fading away and fast,just ask your customers what their floor plan is,95% of the floor plans today do not call for an upright.
Dyson will never go in the canister market,it dont know how to get it right,it seems like the public isnt swallowing their line of B.S. anymore.
MOLE
Mole, your statement baffles me, because uprights are still very prevalent today, and Dyson already *is* in the canister market. Unless of course it's more wishful thinking which I wouldn't doubt coming from you.
First off, on the subject of canisters. Dyson learned with the US DC11 (that may no longer be produced in the US but is still being produced elsewhere, FWIW) that people wanted a canister for other tasks besides bare floors and dusting, namely carpets. That was answered in March of 2007 when a canister with an electric power nozzle (one of the best I have to say) was brought out. Not to mention the upcoming canister model which I thought was going to be released last month but isn't on the Dyson website as of yet. If you want to talk worldwide, then let's name them off: DC12, DC19, DC20, DC22, DC23, and those aren't even all of them. How's that for "will never be in the canister market?"
Now, to get this thread back where it was, at least somewhat related to the DC24, uprights perform just as well as canisters on bare floors if they have a provision for shutting off the brushroll and a well-designed nozzle. The DC24 has both, making it a good candidate for both surfaces. If the nozzle is anything remotely close to that of the DC15, then there's a good possibility it has a suction channel in the front for larger debris on bare floors as well. I don't understand what you mean by "floor plans", because if we're talking multi-level, a canister would actually be more of a nuisance to carry up and down a flight of stairs (or several). So in that regard, wouldn't an upright, especially one with a telescoping handle, be easier and better suited to this type of floor plan? Looking at your statement again, we could say that traditional uprights with no bare floor capability are becoming less common, not modern uprights.
-MH
This message was modified Mar 4, 2008 by Motorhead
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #143 Mar 4, 2008 1:28 pm
Motorhead wrote:
The DC24 has both, making it a good candidate for both surfaces. If the nozzle is anything remotely close to that of the DC15, then there's a good possibility it has a suction channel in the front for larger debris on bare floors as well.
-MH
The motor head runs on 3 small wheels that give it enough clearance to gobble up rice and such. I like this system on bare floor compared the the standard brush type that just seems to collect everything on the front bristles. I'm not sold however on using this on nicely finished wood floors. The ball isn't exactly soft and has a tendancy to have grit stick to it making scratching a possibility.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #145 Mar 4, 2008 2:46 pm
Motorhead wrote:
Mole, your statement baffles me, because uprights are still very prevalent today, and Dyson already *is* in the canister market. Unless of course it's more wishful thinking which I wouldn't doubt coming from you.
First off, on the subject of canisters. Dyson learned with the US DC11 (that may no longer be produced in the US but is still being produced elsewhere, FWIW) that people wanted a canister for other tasks besides bare floors and dusting, namely carpets. That was answered in March of 2007 when a canister with an electric power nozzle (one of the best I have to say) was brought out. Not to mention the upcoming canister model which I thought was going to be released last month but isn't on the Dyson website as of yet. If you want to talk worldwide, then let's name them off: DC12, DC19, DC20, DC22, DC23, and those aren't even all of them. How's that for "will never be in the canister market?"
Now, to get this thread back where it was, at least somewhat related to the DC24, uprights perform just as well as canisters on bare floors if they have a provision for shutting off the brushroll and a well-designed nozzle. The DC24 has both, making it a good candidate for both surfaces. If the nozzle is anything remotely close to that of the DC15, then there's a good possibility it has a suction channel in the front for larger debris on bare floors as well. I don't understand what you mean by "floor plans", because if we're talking multi-level, a canister would actually be more of a nuisance to carry up and down a flight of stairs (or several). So in that regard, wouldn't an upright, especially one with a telescoping handle, be easier and better suited to this type of floor plan? Looking at your statement again, we could say that traditional uprights with no bare floor capability are becoming less common, not modern uprights.
-MH
Hi Tom, your right i'm sorry it will never happen again. I will put down my sword and sell out my integrity to sell and devoit my life to Sir James and his band of Einsteins,I will follow the DYSON credo to a T. How foolish of me even to think that I could question you and Sir James,I'm should bow my head in shame. B.T.W have you been banned from the vacuumland site recently?
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #146 Mar 4, 2008 8:44 pm
DC18, Thank you for all the information you've provided from the Uk. Interesting indeed. How did the handle weight of the DC25 feel compared to a DC14 or DC07? Thanks. DIB
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #147 Mar 5, 2008 5:48 pm
DIB, your welcome. I'm not sure that is something I didn't check but will do and let you know. One think I do understand is why they use the handle design on the DC18 Slim and changed it back like the rest of the models (UK) oin the DC25.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #148 Mar 6, 2008 1:02 am
mole wrote:
Hi Tom, your right i'm sorry it will never happen again. I will put down my sword and sell out my integrity to sell and devoit my life to Sir James and his band of Einsteins,I will follow the DYSON credo to a T. How foolish of me even to think that I could question you and Sir James,I'm should bow my head in shame. B.T.W have you been banned from the vacuumland site recently?
sincerely.........THE-MOLE
Today, Forbes magazine online came out with an article called; “The World's Richest People”- “Billionaire Inventors”. Dyson leads the article and is only compared to/referenced with Edison.But your Einstein reference is good too.DIB
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #149 Mar 6, 2008 1:26 am
DysonInventsBig wrote:
Today, Forbes magazine online came out with an article called; “The World's Richest People”- “Billionaire Inventors”. Dyson leads the article and is only compared to/referenced with Edison.But your Einstein reference is good too.DIB
I (along with a few others I recall?) think of James Dyson as the Preston Tucker of the vacuum industry, going up against the "big guys" with his creation that is an improvement over the existing technology. Thankfully, though, unlike Mr. Tucker, James came out successful in the end, no doubt due to the era he brought his invention to the world. He couldn't have picked a better time to do this, as I honestly don't know that he would have succeeded 30-40 years ago. Now, however, the older "bags are best" generation who wouldn't have given his machine a second look in the 1960's or 1970's has for the most part gone by the wayside (died off and continues to die off for lack of a better word). That or some look at the new technology with optimism and see the positive changes. Whether or not members of that generation (especially those who are dead-set in their ways and refuse to adjust with the changing times and advancing technology) buy the Dyson is unimportant, it's not their sales James is looking for. The younger generation which the machine is largely being marketed to sees it as something new, innovative, and (most of all) effective, a large improvement over what existed before. They ultimately buy it without regret and love it, as I have. That, to me, is what has attributed to the millions of Dyson sales worldwide, especially in the last 5-6 years.
Comparing bags to true cyclonic bagless is like comparing drum brakes to disc brakes, or carburetion to fuel injection. Old vs. new.
-MH
This message was modified Mar 6, 2008 by Motorhead
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #150 Mar 6, 2008 7:04 am
Numero Uno is Warren Buffet, my favorite and the owner of Kirby. $62 Billion. Even beats out Gates this year who held the spot for 13 years. [Unlucky number].
It was winning 2 vacuum lawsuits that gave jaydee the start up capital to open the plants in the Malmesbury UK in 1992 and Malaysia in 2001 to mass produce dysons in the UK and then worldwide. He faltered in the vacuum business for years until he won the 2 lawsuits. Essentially giving him in excess of $8 MILLION US.
I think I could have parlayed $8 Million US into a BILLION in 7 years too. And I wouldn't have had to move away from my computer to do. How? I would only have had to invest the sum in Berkshire Hathaway stock to make the $1 B mark in that timeframe. Just as Buffet did.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #152 Mar 8, 2008 4:16 pm
CarmineD wrote:
Numero Uno is Warren Buffet, my favorite and the owner of Kirby. $62 Billion. Even beats out Gates this year who held the spot for 13 years. [Unlucky number].
It was winning 2 vacuum lawsuits that gave jaydee the start up capital to open the plants in the Malmesbury UK in 1992 and Malaysia in 2001 to mass produce dysons in the UK and then worldwide. He faltered in the vacuum business for years until he won the 2 lawsuits. Essentially giving him in excess of $8 MILLION US.
I think I could have parlayed $8 Million US into a BILLION in 7 years too. And I wouldn't have had to move away from my computer to do. How? I would only have had to invest the sum in Berkshire Hathaway stock to make the $1 B mark in that timeframe. Just as Buffet did.
Carmine D.
With all your years in the vacuum business you had the same opportunity as J D to improve the vacuum. No reason to hate J D just because you made no contributions to improvement..
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #153 Mar 8, 2008 4:21 pm
HARDSELL wrote:
With all your years in the vacuum business you had the same opportunity as J D to improve the vacuum. No reason to hate J D just because you made no contributions to improvement..
I'm happy for him. I don't hate him. I bought and still own my DC07 pink. At least $45 of the purchase price went to a good cause [I'm told]: Susan G. Komen Foundation for Breast Cancer. I think it will be a collectable soon along with other dyson models.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #157 Mar 11, 2008 8:14 am
I think it looks quite cute. I can't believe I'm saying that about a vacuum cleaner. I saw it in shops and liked the look of it but its too small for a whole clean. It isn't designed for that I suppose.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #158 Mar 11, 2008 9:50 am
I saw the DC24 in the shops yesterday - it looks good and certainly stands out alongside the other bagless vac clones.
As mentioned, a sticker on the cyclone unit reminds you to check the filter every 1month... is this because with the reduced bin size, there's more chance of the user overfilling?
I like the multi-purpose bin release / trapdoor switch - simple and effective.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #159 Mar 11, 2008 11:14 am
What is the big deal about checking / changing a filter. If it is not getting dirty it is not performing it's job. Does anyone change the oil and air folter on their auto?
Has anyone ever cleaned the filter on a Hoover. This is the worst ever, however our pro doesn't want this mentioned.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #160 Mar 11, 2008 12:18 pm
HARDSELL wrote:
What is the big deal about checking / changing a filter. If it is not getting dirty it is not performing it's job. Does anyone change the oil and air folter on their auto?
Has anyone ever cleaned the filter on a Hoover. This is the worst ever, however our pro doesn't want this mentioned.
Hi Hardsell,
No, there's really not much to making filter checks but most unfortunately the larger part of owners appear to think that vacuum cleaners take care of themselves just like brooms. (They don't know there are care rules for brooms either.) They won't empty bags or notice clogs until the machine either doesn't pick up well or at all -- not a good thing -- and as for filters this seldom crosses the mind of the average user until -- again -- something crucial happens. This is why repair shops are full.
When a pitch is being made regarding just about any brand of bagless vacuum what is stressed is that all you have to do is walk over to a trrash can and dump it. I have never heard much regarding the negatives -- the dust raised in the process of emptying, the fluff that gets caught on the shroud requiring removal by hand -- mentioned. Of all things, filter maintenance is the last thing mentioned. I've encountered numerous buyers who think bagless means absolutely no maintenance other than dumping out the bin. Worse yet, there seems to be no line of logic that leads them to see otherwise.
The hope is that the better bagless machines and even bagged ones are being made as "user proof" as possiblle. The only thing they've come up with so far iis the thermal overload switch.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #161 Mar 11, 2008 2:35 pm
As much as I like and respect James, he seems at times to over react in an attempt to fix problems.Dyson, at present is being sued by Oreck, and was just sued by Hoover.Oreck states Dyson’s do clog and is suing claiming this pitch hurt Oreck sales.Oreck wants to collect money from James’ DC18 sales.Getting sued in many countries can lead to an over reaction and an defensive position to the cleaning the pre-filter (and now HEPA).Dyson needs to just stick a “time to clean your filter” indicator on all his great vacuums and the problem/s solved.He is design guy and has a hard time (at times) making consumer friendly (dummy/worry free/child proof) tweaks.Put an indicator on your vacuums Mr. Dyson, and you will put an end to the confusion and/or complaints and/or needless breakdowns.
.
The DC24 looks to have a typical Dyson type HEPA (thickness and pleats) filter.Overfilling past the “max line” on the bin, thereby dust loading the high efficiency filters/cyclones is real and plausible and leads to dirtying prematurely the pre-filter and then onto (dirt escaping) and passing onto and clogging the HEPA.Who knows, perhaps this motor cranks out the rpm’s thereby putting out more carbon dust than what’s typical for James’ vacuums (it’s just a guess).
. Canister emptying and is it messy?Well Dyson is suing Oreck over Oreck’s claim to just this and many other false advertisement claims (alleged by Dyson) that were made by Oreck when Oreck compare their XL21 (I think this is the number) to a Dyson DC14 in their infomercials and related marketing.Read the directions and use a bag when empting your Dyson (Dyson says in the lawsuit) and eliminate much of the dust leaking when empting a bin.DIB
This message was modified Mar 11, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #162 Mar 11, 2008 4:05 pm
HARDSELL wrote:
If it is not getting dirty it is not performing it's job. Does anyone change the oil and air folter on their auto?
Has anyone ever cleaned the filter on a Hoover. This is the worst ever, however our pro doesn't want this mentioned.
My Man:
In fact today, changed the oil, filter and air cleaner on the old Explorer XLT. Yes Sir, still like to do it myself. Especially here in the desert where it needs doing more often.
On the second point, HOOVER has a patent on a teflon coated bin filter. Easier for the dust/dirt to fall off Allows washing with water. Available in its least expensive bagless models, like the $100 EmPower. Now that's a model that's been around since 2003 and still going strong. Especially with Consumer Reports.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #163 Mar 11, 2008 7:42 pm
I posted this picture only because I saw an earlier picture (from an online magazine) of a woman testing a DC24 and holding the vacuum above the floor (at her hip), just only so she could get enough reach to vacuum at ceiling height. – She was doing it incorrectly.Remarkably, Dyson himself shows the proper way of using a hose and wand on the DC24 with its far reaching ability.Well done! DIB
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #164 Mar 11, 2008 7:45 pm
DIB:
Thanks again for the photos, it does appear to be a user access port to get to the filter.
The photo of the cleaner next to James Dyson, makes the cleaner look like a child's toy.
I was wondering about the suction power rating for the DC24. It is supposed to be 100 airWatts. Would I be correct in thinking that lesser suction power excerts lower gravitational forces upon the dust particles, thus allowing more dust through to contaminate the pre-motor filters?
I wonder what electrical wattage the motor is, in this cleaner?
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #165 Mar 11, 2008 8:02 pm
DIB:
Looking at James Dyson using the tools above the floor, the hose looks to be fully stretched, and a little on the short side. No use for cleaning a staircase.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #167 Mar 12, 2008 4:11 am
I believe the DC24 has been designed for apartments and flats and small houses. With the DC24 being small and lite in a small hoise cleaning the stairs th euser would have to hold/rest the vacuum on the stairs and they vacuum with the hose. I had the same issue with the DC15 as the hose on that is smaller in length to the other models (DC04/07/14) which when I spoke to Dyson (UK) helpline they sent me out a flexible hose extension to solve this issue!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #171 Mar 12, 2008 7:11 pm
HARDSELL wrote:
I thought you liked retro. How about all fhose old vacs.
Hello HS:
Ah but those old vacuums are classics.
As a high ranking retired exec of a Fortune 500, you can appreciate the importance of maintaining the proper business attire for your prospective clientele. The Japanese business men are very conventional in their dress. Suits, shirts, preferably white, with ties.
I like jaydee's use of the banded collar white shirt. However to attain a more classic business look, he should have combined the banded collar with a traditional single/double breasted suit. Then he has the business professional look by buttoning the collar without the need for wearing a tie. My preference in fact to the conventional shirt and tie for almost 20 years. Then removing the jacket and unbottoning the collar allows him to become casual dress without the need to change clothes. Excellent for those dress down/casual Fridays when you have a morning meeting with the CEO, CFO, and/or COO. But still want to have lunch at the local favorite place and toss down a couple of cold ones with the rank and file.
Carmine D.
This message was modified Mar 12, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #172 Mar 12, 2008 9:24 pm
CarmineD wrote:
Hello HS:
Ah but those old vacuums are classics.
As a high ranking retired exec of a Fortune 500, you can appreciate the importance of maintaining the proper business attire for your prospective clientele. The Japanese business men are very conventional in their dress. Suits, shirts, preferably white, with ties.
I like jaydee's use of the banded collar white shirt. However to attain a more classic business look, he should have combined the banded collar with a traditional single/double breasted suit. Then he has the business professional look by buttoning the collar without the need for wearing a tie. My preference in fact to the conventional shirt and tie for almost 20 years. Then removing the jacket and unbottoning the collar allows him to become casual dress without the need to change clothes. Excellent for those dress down/casual Fridays when you have a morning meeting with the CEO, CFO, and/or COO. But still want to have lunch at the local favorite place and toss down a couple of cold ones with the rank and file.
Carmine D.
I am sure you would know about corporate dress code. Which corporation did you work for? I forgot.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #173 Mar 12, 2008 9:32 pm
M00seUK wrote:
I saw the DC24 in the shops yesterday - it looks good and certainly stands out alongside the other bagless vac clones.<BR><BR>As mentioned, a sticker on the cyclone unit reminds you to check the filter every 1month... is this because with the reduced bin size, there's more chance of the user overfilling?<BR><BR>I like the multi-purpose bin release / trapdoor switch - simple and effective.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #175 Mar 13, 2008 7:31 am
HARDSELL wrote:
I am sure you would know about corporate dress code. Which corporation did you work for? I forgot.
From 1992 until I retired in 2006, I was a consultant to industry and government on all matters related to vacuums. Dress was important to me as well as to them. If I walked into a Board room meeting, I dressed accordingly. If I walked onto the factory floor, and into the break out area to mingle, I did the same. Know your clients and customers and meet them on their level, including dress.
How soon you forget.
Carmine D.
This message was modified Mar 13, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #176 Mar 13, 2008 3:13 pm
DC18 wrote:
I believe the DC24 has been designed for apartments and flats and small houses. With the DC24 being small and lite in a small hoise cleaning the stairs th euser would have to hold/rest the vacuum on the stairs and they vacuum with the hose. I had the same issue with the DC15 as the hose on that is smaller in length to the other models (DC04/07/14) which when I spoke to Dyson (UK) helpline they sent me out a flexible hose extension to solve this issue!
DC18
.
DC18,
I had no idea Dyson had hose extensions available.I have never seen hose extensions on Dyson’s web sites in the past.Were they similar (thick heavy connectors and spring) to the hose that comes on Dyson vacuums or where they more lightweight (better for dusting)?Fantom hose extensions looked identical or near identical to the hose on the vacuum except (of course) one end had a male fitting.Thanks.DIB
This message was modified Mar 13, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #177 Mar 15, 2008 10:48 am
DIB
I know they are not on the Dyson website, I'm sure they do them if you call the helpline. I called to make them aware of the shorter hose lenght on the DC15 to the DC07 etc.. which they knew about (I'm assuming other customer called in too!), they where at the time producing an extension hose to fit onto the main hose. I took a while to come but I was sent one free of charge. It the same size and about the same length (extendable too) as the hose on the DC15 clips onto the main hose then you can attach the wand or the toold dircetly onto the end.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #178 Mar 16, 2008 9:00 pm
DC18 wrote:
DIB
I know they are not on the Dyson website, I'm sure they do them if you call the helpline. I called to make them aware of the shorter hose lenght on the DC15 to the DC07 etc.. which they knew about (I'm assuming other customer called in too!), they where at the time producing an extension hose to fit onto the main hose. I took a while to come but I was sent one free of charge. It the same size and about the same length (extendable too) as the hose on the DC15 clips onto the main hose then you can attach the wand or the toold dircetly onto the end.
I can't see them doing this the DC24!
DC18
They might, actually.
Consider someone living in a semi-detached, tired of lugging $#%*bersome cleaners about; wants a lightweight machine, buys a DC24, complains to Dyson about the short hose. Suppose Dyson addresses this problem? It has been done before, with the DC15.
I always liked the UK Hoover machines - they had the longest hoses on test, according to WHICH?
Speaking of Hoover, what happened to the Anniversary Centenary model that was touted?
(I see we have a ridiculous 'bot intercepting valid words and phrases. Might I suggest that the interception profiles be updated in some way?)
This message was modified Mar 16, 2008 by Trilobite
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #179 Mar 17, 2008 9:30 am
Trilobite wrote:
Speaking of Hoover, what happened to the Anniversary Centenary model that was touted?
May I chime in, please?
Interesting that you use "Centenary" which is more a brit usage. Here in the US it's more commonly said as "Centennial." Both words mark 100 years.
HOOVER in the UK was purchased by Candie a number of years ago and is not part of HOOVER which is now owned by TTI. So a special edition that affects both HOOVER companies [here and there] is highly unlikely.
Looking at HOOVER US there are 3 factors that must co-exist concurrently to make a special edition model to mark an anniversary.
One: A company with the wherewithal and inclination to produce and promote it. Is TTI such a company? Apparently not. If it were, it would have produced a 100 year special edition for the Royal Company.
Two: A successful model to use as the likely candidate. The HOOVER Z was not. Tho, it has a number of features, like the self-cleaning HEPA and electronic carpet height adjustments [both under patent] that are used now on new HOOVER models. And the models are very popular in terms of sales despite the sluggish economy.
Third: A vibrant economy where consumers are spending. The US fell into a recession in the last half of 2007 and it is continuing still and much worse. Experts predict it will continue worsening until at least the end of the current year.
Not the right mix for a 100 year edition. Having said that, it is not uncommon for a vacuum company to bring the special edition to market early/late because of the above conditions and keep it current for awhile. Such was the case with the HOOVER 65 Golden Edition [marking its 50 years]. But I am no longer hopeful this is the case for HOOVER.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #180 Mar 17, 2008 6:05 pm
As far as I understand it, Hoover UK did produce an Anniversary Edition for their 90th Year. The machine that wore that badge was the "Purepower" upright cleaner. It is not beyond the realms of possibility that a "DustManager" model (or another Purepower) will wear the Centenary logo.
Candy really has no idea at all. The UK site has a simple Flash animation, stating "100 Hoover Years"; period.
The Italian site sells UK-style "Purepowers" and "The One" cleaners. And yet the Italian site has a video celebrating the Hoover Company through the decades. Except that the cleaners shown in the later years are all American models (Windtunnels, etc). No mention of the UK "Juniors", "Turbopowers", "Purepowers", "Vortex" models, French "Sensotronics" or Swiss "Aquatronic".
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #181 Mar 17, 2008 6:59 pm
Hello Trilobite:
HOOVER USA had the HOOVER WT which celebrated it's 90 years: 1908 to 1998. As part of the promotion some buyers received a handheld scalemodel of the WT with a tape measure inside in both inches and centimeters. In two tone colors of brown and black and engraved on the underside with the commemoration. I have one setting on my desk.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #182 Mar 17, 2008 7:08 pm
Dyson may do this for the DC24 depends how many people make Dyson aware of this issue of the hose. I can't see people wanting the DC24 for a semi-detacted house this model is way too small! On the other hand if they did it's small and lite weight so cleaning the stairs holding the machine on a step would be ok.
As for hose length, I've never found the DC01, DC03, DC04 and DC07 a problem with hose length for cleaning stair (straight up and stair that bend round a corner) these Dyson models reach very well. The reason for the short hose on the DC15 was due to design I think! The base of the hose is higher up compared with other models!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #183 Mar 17, 2008 8:48 pm
CarmineD wrote:
Hello Trilobite:
HOOVER USA had the HOOVER WT which celebrated it's 90 years: 1908 to 1998. As part of the promotion some buyers received a handheld scalemodel of the WT with a tape measure inside in both inches and centimeters. In two tone colors of brown and black and engraved on the underside with the commemoration. I have one setting on my desk.
Carmine D.
That's cool! I have not seen the like since they made a tape measure using the "Connie" about a hundred years ago. Wish I still had it.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #184 Mar 18, 2008 7:43 am
Venson wrote:
That's cool! I have not seen the like since they made a tape measure using the "Connie" about a hundred years ago. Wish I still had it.
Venson
Yes. Two tone blue for the HOOVER 82. And two tone tan for the HOOVER 84. From the early 50's. The "Connies" had a material tape and the giveaways did not commemorate an anniversary. Just a brand new HOOVER model. They were popular with the ladies who used them for their sewing kits. The HOOVER WT has a metal tape and celebrates the 90th year in operations.
Carmine D.
This message was modified Mar 18, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #185 Mar 18, 2008 4:46 pm
Trilobite wrote:
They might, actually.
Consider someone living in a semi-detached, tired of lugging $#%*bersome cleaners about; wants a lightweight machine, buys a DC24, complains to Dyson about the short hose. Suppose Dyson addresses this problem? It has been done before, with the DC15.
I always liked the UK Hoover machines - they had the longest hoses on test, according to WHICH?
Speaking of Hoover, what happened to the Anniversary Centenary model that was touted?
(I see we have a ridiculous 'bot intercepting valid words and phrases. Might I suggest that the interception profiles be updated in some way?)
I noticed the same thing earlier, when I tried to use the word "cûmbersome" as well. Hopefully the annoying problem will be corrected in the future, but for now, the accented "u" on the character map does fine (even if it does look a bit strange) ;-)
At any rate, I do remember seeing the Fantom extension hoses (one was also touted as part of a "car cleaning kit") in the mid-90's, although the hose on the IONA (later Thunder when it changed from 11 amps to 12)/Kenmore Destiny didn't seem to be that short (though I thought removing the handle was a little strange since it was the first machine I saw with that particular arrangement).
The DC25 uses the same bin assembly as the DC18. The DC24's bin is about half that size, so I can't see anyone wanting it for a decent-sized house, unless of course they don't mind emptying it often. If it was my only choice, however, I wouldn't mind, but that is just my opinion. I can see where it would be desirable for older women who need something that is lightweight and not very big (read: telescoping handle and easy to carry), or those living in small apartments. In both situations the user could certainly benefit from good performance in a small cleaner, which is rare these days...even though it may be small, at least it will still clean, something that cannot be said about the lightweight uprights it was designed to compete with (either bagged or with clogging bin filters).
I didn't notice any problems with the hose length on the DC07, 14, 17, or 18. I do agree that yes, the hose on the DC15 is a bit short, but it's definitely not the shortest I've used by any means. I would guess that if it becomes an issue with the DC24, Dyson wouldn't have a problem correcting it, either by furnishing an extension hose or correcting the problem on new models after a certain period of time.
-MH
This message was modified Mar 18, 2008 by Motorhead
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #186 Mar 18, 2008 5:44 pm
Re:Dyson shrouds – the best on earth.
Has anyone noticed how the DC24 is using 2 different shrouds? The 1) straight (lip) skirt (as on the DC14, etc.), 2) flared (disk) skirt (as on the DC11, DC22).DIB
Electrolux UltraOne EL7070, Bissell BigGreen Deep Cleaning Machine
Joined: Oct 30, 2007
Points: 110
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #187 Mar 18, 2008 9:05 pm
Here is a link to a video where someone tries to vacuum around his cat with a DC25. Note the low tone winding down sound from the motor as the machine is turned off. Why is that?http://video.yahoo.com/watch/2196201/6947067 Anyone here get a chance to try out a DC25 yet?
This message was modified Mar 18, 2008 by iMacDaddy
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #188 Mar 18, 2008 11:10 pm
MH,
I have not seen the new uprights, but from photos and playing the Japanese swf movie in slow speed I saw 5 high efficiency cyclones in the DC24.The DC11 has 5 cyclones (each half), but the cyclones were tightly put together.The DC24 bin, cyclones and shroud look like one half of the DC11 bin, cyclones and shroud.Does anyone remember how well the DC11 cyclones filtered?DIB
This message was modified Mar 18, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #189 Mar 19, 2008 12:25 am
Hi DIB,
I visited Tom last month and one of the machines he showed me was his DC11. If I remember correctly, he told me (while showing me the cyclone assembly of the DC11) that the Japan-exclusive DC12 does just that; its cyclone assembly is based on half of the DC11's cyclone assembly. Looking at the picture of the DC24 again, I would bet that the DC24's bin/cyclone assembly is a new design, it doesn't look like the DC11 or DC12 to me but I could be wrong.
Here's a picture of the DC12 for reference, I can see the similarities to the DC11's cyclone assembly. The one thing I don't care for on the DC11 are the two cyclone assemblies and the oblong bin, with the narrow space it seems like there would be a greater potential for dirt to get trapped between the bin and the shroud(s) and would be more difficult to empty. I prefer the single, round cyclone assembly and bin of the other models.
-MH
This message was modified Mar 19, 2008 by Motorhead
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #190 Mar 19, 2008 2:09 pm
MH,
I think the DC12 is based on the DC11 but scaled up by 20-25%.For a long time I believed like Tom that the 12 and the 11 were the same (based on photos only and not in person).But when I saw some DC12 photos showing some scale, the answered presented its self.DIB
P.S. Outside of Dyson engineers, perhaps no one knows more of Dyson’s than Tom.
This message was modified Mar 19, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #191 Mar 19, 2008 2:09 pm
I keep reading this and I am torn as to what to get. I'm think either the DC18, DC24 or DC25. I am moving into a new condo and need a new vacuum cleaner. We don't have any pets currently but may in the future. The place is quite dusty right now since it is a new building and they are still completing various small construction here and there. It's around 1000 sq.ft place.
I am from Canada and they don't have the DC25 model. I will probably get a relative from the States to pick it up if it so be it. The price difference between Canada and US is ridiculous too considering the dollar is pretty much the same now.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #192 Mar 19, 2008 2:33 pm
Hi DIB,
Looking at the picture you posted, I can see the difference, although it is a bit hard to tell at first glance. I've never seen a DC12 in person either so it would be interesting to see a hands-on comparison of the two (DC11 and 12) side-by-side.
Hi kwc1980,
If I were in your situation I would go for the DC25 "Daddy Ball", it's about the same size as the DC18 Slim (uses the same cyclone assembly/bin as the Slim to be exact) but a new design. The DC24 "Baby Ball" wouldn't be a bad choice either for a space the size of yours, but it is a smaller machine with a smaller bin so you might have to empty it more often. In the case with Dysons, smaller isn't synonymous with less powerful like we would normally think, so whichever one you choose will give you good performance regardless of size.
-MH
This message was modified Mar 19, 2008 by Motorhead
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #198 Mar 20, 2008 1:58 pm
CarmineD wrote:
DIB:
BTW, I thought you were going to
provide the details on the Kenneth J.
versus dyson legal action for the vacuum
ball wheel facilitator? Did you, and I
missed it?
Carmine D.
Carmine, I could easily post the lawsuit. But I did not want to publically put out Kenneth's home town, etc. So I'm giving it some thought, all the while I am getting our trailer and faimily ready for a vacation. I will try to post (if I can get an internet conncetion, which I believe I can) during our vacation. DIB
This message was modified Mar 20, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #199 Mar 20, 2008 2:25 pm
CarmineD wrote:
I say it is not very impressive. Why?
Assume that the average cost of a new dyson is $400 [low side]
that means that dyson sells 3 million new vacuums a year.
Do you think that is impressive and worthy of boasting?
My sense is wheel barrows would be more lucrative.
Carmine D.
Carmine, while you constantly bash (there goes that word again!) the sales figures of the Dyson that are otherwise impressive to myself and most others here, you also give us NOTHING to compare them to. Where are the Hoover sales figures for 2007? What about Eureka/Electrolux, or better yet, Oreck? I'd like to see how those compare.
Electrolux sold 3 million Model 30s TOTAL from 1937-1954 (excluding the WWII years of course). That having been said, averaging 3 million machines PER YEAR is quite an accomplishment on Dyson's part, and is hardly anything to sneeze at.
I don't understand the relevance to the wheelbarrow, but I will say that IF Dyson were to make the Ballbarrow again, they would probably do quite well as it was a successful product at the time. But, as I mentioned earlier, Dyson has some damn good "wheelbarrows" already, just read the customer reviews talking about the "bushels" of dirt removed from their carpets
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #200 Mar 20, 2008 3:19 pm
DysonInventsBig wrote:
Carmine, I could easily post the lawsuit. But I did not want to publically put out Kenneth's home town, etc. So I'm giving it some thought, all the while I am getting our trailer and faimily ready for a vacation. I will try to post (if I can get an internet conncetion, which I believe I can) during our vacation. DIB
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #201 Mar 20, 2008 3:43 pm
Motorhead wrote:
Carmine, while you constantly bash (there goes that word again!) the sales figures of the Dyson that are otherwise impressive to myself and most others here, you also give us NOTHING to compare them to. Where are the Hoover sales figures for 2007? What about Eureka/Electrolux, or better yet, Oreck? I'd like to see how those compare.
Electrolux sold 3 million Model 30s TOTAL from 1937-1954 (excluding the WWII years of course). That having been said, averaging 3 million machines PER YEAR is quite an accomplishment on Dyson's part, and is hardly anything to sneeze at.
I don't understand the relevance to the wheelbarrow, but I will say that IF Dyson were to make the Ballbarrow again, they would probably do quite well as it was a successful product at the time. But, as I mentioned earlier, Dyson has some damn good "wheelbarrows" already, just read the customer reviews talking about the "bushels" of dirt removed from their carpets
-MH
I did not post/boast of any manufactuers' vacuum sales. Why should
I have to defend them? Why should I compare dyson sales to any brand's numbers?
I responded to DIB post [not you] who did boast and post about dyson's annual sales.
I asked DIB why he thinks $1.2 B in annual sales is worthy of boasting about.
I'm not sure the $1.2 B is accurate, valid and/or correct.
I don't know what year[s] it is for. If it is even for more than one year. Or dyson's best?
What/who is the source of the number? DIB as far as I know.
I used DIB's number as a talking point to make a point. You chimed in. Are you DIB?
You may think 2-3 Million worldwide units is "nothing to sneeze at." But what did it cost
dyson to produce and sell the 2-3 million new dysons? Do you know? Does DIB know?
Do you think that is an important piece of information to know if one is quoting the annual dollar
sales?
Let's say for talking purposes that it cost dyson $2 Billion dollars to make and sell
the $1.2 B in dysons? Would you still say 2-3 M dysons is nothing to sneeze at?
WRT wheel barrows: My statement is clear. My sense is that their annual sales
are more lucrative than vacuums. Do you want to disagree?
Carmine D.
This message was modified Mar 20, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #202 Mar 20, 2008 4:09 pm
Motorhead wrote:
Electrolux sold 3 million Model 30s TOTAL from 1937-1954 (excluding the WWII years of course). That having been said, averaging 3 million machines PER YEAR is quite an accomplishment on Dyson's part, and is hardly anything to sneeze at.
-MH
Electrolux also made and sold the Model 12 [1930-1937]; the model 60 [1952-1955];
and the Model E [1954-1956]. Since the yearly number of all dyson models sold is
the number used, then should you also include these sales numbers too?
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #203 Mar 20, 2008 4:43 pm
You haven't answered my question. What are the yearly sales figures for Hoover, Eureka, and Oreck? Surely you must know *those* since you know so much about Dyson sales. Concerning Dyson sales in America alone, that is more along the lines of 4 million. Worldwide is approximately 25 million annually, hard to believe but VERY MUCH true. In the UK, 70% of households use Dysons, while Miele occupies 10% of the remainder. The other brands must try to occupy the remaining 20%, and that's just the UK market alone. No matter where in the world you go, there you are, and so is the Dyson.
In another 10 years, Dysons will be everywhere here just like they are across the pond right now...over 30% of all households in America will have them. Unlike some (Hoover Tempo/WT for example), no one will throw a Dyson in the trash can. Instead, if something does go wrong, they will take it in for service, provided the customer isn't a complete and total moron of course
-MH
This message was modified Mar 20, 2008 by Motorhead
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #204 Mar 20, 2008 6:10 pm
Motorhead wrote:
Concerning Dyson sales in America alone, that is more along the lines of 4 million. Worldwide is approximately 25 million annually, hard to believe but VERY MUCH true. In the UK, 70% of households use Dysons, while Miele occupies 10% of the remainder. The other brands must try to occupy the remaining 20%, and that's just the UK market alone. No matter where in the world you go, there you are, and so is the Dyson.
-MH
My dear fellow, I didn't post and boast of the dyson sales. I have no idea what they are. DIB and now you are posting and boasting. I think its odd that you are both quoting different numbers and amounts so authoritatively.
Using your numbers [4 m sales in the USA per year] the annual dyson sales revenue just in the USA alone is $1.6 B [using an average of $400 per new dyson]. Using your number of $10 M for dyson vacuum sales worldwide, then annual dyson sales is $25 B [using $400 per dyson].
DIB said dyson sales income is $1.2 B [worldwide]. Your numbers and DIB are not even in the same ballpark. Off by a magnitude of 10!
Do you have a source and reference for your numbers that you can share? Maybe DIB will do the same. One/or both of you are misquoting and/or are in error.
Carmine D.
This message was modified Mar 21, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #205 Mar 20, 2008 6:21 pm
Read my question again that I presented to you TWICE, tell me what Hoover's sales figures are and I will gladly tell you more. Cooperation goes both ways.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #206 Mar 20, 2008 6:27 pm
Motorhead wrote:
Read my question again that I presented to you TWICE, tell me what Hoover's sales figures are and I will gladly tell you more. Cooperation goes both ways.
-MH
My dear fellow:
I already told you several times: I have no idea what a particular vacuum brands' sales are annually. I did not post and boast of any brand's sales numbers and revenue. Let alone dyson. You and DIB did. You both are quoting very different numbers and amounts. Where does your information come from?
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #207 Mar 21, 2008 8:23 am
CarmineD wrote:
My dear fellow:
I already told you several times: I have no idea what a particular vacuum brands' sales are annually. I did not post and boast of any brand's sales numbers and revenue. Let alone dyson. You and DIB did. You both are quoting very different numbers and amounts. Where does your information come from?
Carmine D.
Motorhead:
I interpret your lack of response to my simple and straight forward question as either you not knowing, and/or you are unwilling to provide. Or possibly the numbers are pulled out of the air. [What was that you recently said: If you can't dazzle with brilliance daze with BS].
Since DIB is on vacation, he hasn't had the time and/or a means to post the source of $1.2 B dyson sales annually. Perhaps he will and that will prompt you to do the same. Maybe not. Until then I can't figure out the reasons for the huge discrepancies between your and his numbers. Perhaps Airblade (Matt mmc) can help you out with the inside dyson info. What do you say Airblade? What light can you shed on this topic? Who's right? Motorhead/DIB? Or are they both wrong?
Carmine D.
This message was modified Mar 21, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #208 Mar 21, 2008 10:31 am
Well Dyson definitely didn't sell 4M vacuums in the U.S. last year. Roughly half of that is more accurate...........which was about a 50% increase over 2006. Wish I could tell you worldwide sales, but haven't seen them yet
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #209 Mar 21, 2008 10:43 am
Airblade wrote:
Well Dyson definitely didn't sell 4M vacuums in the U.S. last year. Roughly half of that is more accurate...........which was about a 50% increase over 2006. Wish I could tell you worldwide sales, but haven't seen them yet
Hello Matt:
Thanks for responding and clarifying. The 2M dysons represent about 10 percent of the US vacuum sales market per year, which is more impressive than the numbers DIB quoted. I suspect DIB was quoting 2006 sales which were the latest available until you posted 2007. MH is probably posting future aggregate sales with a 10 percent inflation factor added for each year. [You know his philosophy: Baffle with BS].
BTW, can you clarify if these dyson sales numbers are the actual POS [point of sale] to the customer? Or sales as counted from dyson's inventory to the retailers?
Carmine D.
This message was modified Mar 21, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #210 Mar 21, 2008 12:43 pm
these would be sales from Dyson to retailer.............tough to judge actual retail sales, although retailers are placing orders every month to replenish shelves (some faster than others). According to NPD, Dyson unit share varies between 9.5% - 10.5%, which would support your 10% number.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #212 Mar 21, 2008 1:28 pm
CarmineD wrote:
Enjoy your vacation.
Carmine D.
Thanks. Carmine, It looks like I cannot get an internet connection where I am camping. Well talk later. Here is the patent/link to the inventor who claimed Dyson infringed his patent. Two wheels do not roll, which is needed. DIB
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #214 Mar 29, 2008 8:21 am
I have finally managed to 'test drive' the new DC24 and DC25 in one of my local shops and also spoke to the UK Dyson helpline about them too.
Test drive:
DC24:
Very light and compact (lighter than the DC22 canister!) and easy to store! The handle release on these new 'ball's are easier to use. In use the DC24 is not too noisey, very light and easy to steer. The brush bar spins very fast and you could see it and partly feel it grooming the carpet (although the carpet in the shop was short pile I believe). The brush turfs on the DC24 are thin but not that spaced too far apart. The actual brush barrell is very thin which I suppose you can expect for the size of the machine and head. There is a reset button on the brush bar head like the DC18. The brush bar is all one peice again powered from one side. You can turned it off like other modles for hard flooring etc.. Tools, you only get a new version of the combi tool. The wand does extented like a mini telescope wand. So you have the main metal tube plus a plastic one that extents out! For the size of the motor/air watts the suction for it's size is not bad.
DC25
Again very light for it being a 'full' size Dyson. Again the handle release on this new 'ball' model is easier to use than the previous DC15. The wand works like the DC18 and the US DC17. Pull it out from the top and the handle automatically releases from the machine. The hose stretches to the same length as other models and is longer than the original ball DC15. Tools on board, you get a new version of the combi tool very square in shape so is the new stair tool too. In use the DC25 is very light and easy to steer! Again the brush bar spins very fast you could see the brush bar grooming the carpet (same as use with the DC24 above). Coud not see any reset button. Again the brush barrell is one peice. You could feel the suction power and it grooming the carpet (in fact it felt like it was hugging the carpet!) better than the DC15 and DC18. But it was still easy to steer and move over the carpet it felt light. The brush turfs on the DC25 were more spaced out than the DC24 but where thicker brush turfs and slightly shorter. No metal sole plate on this model which I think they should have put on. The suction power is very strong probably on par with the DC18. Filter wash intervals every 3 months compared tot he DC18 (and others) every 6 months! Why this is I'm not sure as the bin setup is the same as the DC18. One thing I noticed which has been commented on here is the noise the DC25 makes when you turn it off. Not sure how to describe it but it happened.
Change over valve DC24 and DC25
Not sure if anyone has noticed but the change over valve on these 2 new models is different from other Dyson uprights. Normally this happens when the main body of the machine is lowered or return to the upright position. The valve moves to either the floor nozzle when body is lowered or the hose when the body is returned to the upright position. Not on the DC24 and DC25 the suction/air flow is directed at the floor nozzle all the time until you release/pull out the wand the change over valve switches to hose. On return of the wand the valve switches back to the main floor nozzle. If you look on both modles at the base of the hose one end of the wand pokes out pushing a flap open which closes if the wand is removed. This flap is spring loaded and this is what moves the air flow from floor to hose when the wand it removed or replaced. That is why they have used a flexi hose just before the airflow enters the bin. You will noticed the end cap on the DC25 does not have vents in it anymore, this is why. The DC24 still does have vents in the ned cap,
Overall
I would probably go for the DC25 if I had to choose. I think the DC25 is a vast improvement on the original DC15 Ball. I do feel the bin though could have been taller not necessary wider in diameter. I was impressed by the DC25 which when I first saw it though it was just going to be like the DC18 but with a bigger ball!
I not sure why some of the UK shops I've been in have dropped the DC18 Slim over these 2 new models. One thing the DC18 offers but both these new models can not is the slim body which allows the main nozzle head to be wider than the main body of the cleaner. Although they both have slim\small bins like the DC18!
Dyson Helpline
I called the helpline for another query but questioned them on the new DC24 and DC25. I was told these cleaners are something completely new to what Dyson has done in the past. They are lighter and easy to use and steer. One thing I was surprised to hear was about the airwatts and performance. I was told that Dyson has always gone by airwatts and not motor wattage but with these 2 new models they are going against what they have always said in the past and in fact these give the same if not better performance. The reason for this I was told is due to the (yes we come back to that subject we all love!) new motorised brush bar. Unlike the belt driven (referring to the DC07 and DC14) which uses the main motor, driven by a belt these new models have motorised brush bars that spin faster than the belt driven ones, that fast you can hardly see it moving!. As most of the work (cleaning) I was told is done by the brush bar (2/3 or 3/4 can't remember which one I was told!!), becuase the new models are more effective they don't need as much suction to remove\carry the dirt away. I have to say the DC25 brush bar does spin very fast and does groom and hug the carpet better than the DC15/18. I was impressed with the DC25. The DC24 and DC25 I believe are belt drive by a separate motor unlike the DC15/18 which where geared driven motor, correct me if I'm wrong!
Other Comments
I've noticed on the UK Dyson web the accessories for the DC24 and DC25 are now showing. One thing I've noticed a new stair tool for the DC18 is £9 but for the new DC25 it is £2.50! Why!? Probably due to the shape! Also on the DC24 you can get a new main nozzle head for £65.00, nothing showing for the DC25 as yet! So looks liek the head on the DC24 comes off like the DC18 does!
I think that is it! Just thought I'd share my findings!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #218 Mar 29, 2008 4:05 pm
DC18,
Thank you for your posting, it was most helpful. James must be legally comfortable with his “No Loss of Suction” tag/claim next to the DC24/25.He is again running this tag on his U.S. Dyson.com front page.
.
A question, if I may…
A lighter handle weight was certainly an engineering goal of the DC25/24, interesting you did not mention this.Dyson sacrificed filtration (I believe) for a lighter handle weight and to a lesser degree an overall weight.Was the lighter handle weight/s not impressive enough to notice?
.
Thanks.DIB
P.S. Did you hear of the French inventor who is now said to have invented recorded audio 17 yrs. before Edision? Edision had the better claim... a commercially profitable (or the beginnings) recordable audio. Take a look/read and listen to 2 audio interviews. Here.
This message was modified Mar 29, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #219 Mar 29, 2008 5:34 pm
Hi DIB, Acerone
Your welcome.
In answer to your question DIB. One thing I suppose I forgot they were both light to use and light in your hand. I can understand Dyson making lighter uprights. One question back to you DIB, you say he sacificed filteration for light overall weight and light to use or in use. I can understand that on the DC24 but not so much with the DC25. The DC25 has the same watt motor and airwatts give or take a few and the same bin and cyclone setup as the DC18 so there is no sacifice there! But why is the filteration and filter washing different between the DC25 and DC18? To me it should be the same! I believe the bin could have been taller which would not have added much more overall weight to the DC25! That aside i'm very impressed with the DC25, prefer it over the DC15!
I think the campaign on the uprights in the UK is 'Our don't clog others do'!!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #220 Mar 29, 2008 6:32 pm
"James must be legally comfortable with his “No Loss of Suction” tag/claim next to the DC24/25. He is again running this tag on his U.S. Dyson.com front page." Source: DIB
"One question back to you DIB, you say he sacificed filteration for light overall weight and light to use or in use. I can understand that on the DC24 but not so much with the DC25. The DC25 has the same watt motor and airwatts give or take a few and the same bin and cyclone setup as the DC18 so there is no sacifice there! But why is the filteration and filter washing different between the DC25 and DC18? To me it should be the same!" Source: DC18
Hello: These two facts are mutually inclusive and co-dependent. Why? You can't have one without the other. The claim "never loses suction", requires users to perform the filter maintenance more often. Else, dyson can't make the claim.
If a company wants technological innovation with high prices, then give customers a self-cleaning filter that allows a vacuum never to lose suction.
The consequences of the overblown dyson claim: "Never clogs, never loses suction" is coming back to haunt dyson. You can go from cleaning every 3 months to every 6; charge more and claim better and improved. That works. But... go from 6 months to 3 months; charge more and claim better and improved? Really? Are consumers that gullible that they don't know the difference? Apparently, somebody at dyson thinks so.
Just my 2 cents worth.
Carmine D.
This message was modified Mar 29, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #221 Mar 30, 2008 3:11 pm
I don't understand why the DC25 has a 3 month filter cleaning guide but the DC18 which uses the same bin and cyclone setup and same watt motor has a 6 months filter cleaning guide. That is why I asked the question. I can understand the guide on filter cleaning on the DC24. I believe DIB meant Dyson sacified using the latest and most effective Root and Core Combined Technology on the DC24 and DC25 to improve the weight, i.e lighter in weight and use. Where as the new cyclone technology would have increased weight/size!! But it still doesn't answer the question about the DC25 filter cleaning, may be a call to the UK helpline may give some answers!?
As for pricing on these new models they in UK sterling prices are no more expensive than current modles to buy. Take the DC24 £239.99 which is normally the price for the Base DC07 and DC14 when they where launched and they didn't have brush control. The DC25 is £279.99 which is what the base DC18 Slim when launched was and is cheaper than the DC15 Ball when that came out which was over £300.00. I think the prices of the new models in terms of Dyson pricing of his vacuums is comparable to the rest of the model line up at present.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #222 Mar 30, 2008 8:27 pm
DC18 wrote:
I don't understand why the DC25 has a 3 month filter cleaning guide but the DC18 which uses the same bin and cyclone setup and same watt motor has a 6 months filter cleaning guide. That is why I asked the question. I can understand the guide on filter cleaning on the DC24. I believe DIB meant Dyson sacified using the latest and most effective Root and Core Combined Technology on the DC24 and DC25 to improve the weight, i.e lighter in weight and use. Where as the new cyclone technology would have increased weight/size!! But it still doesn't answer the question about the DC25 filter cleaning, may be a call to the UK helpline may give some answers!?
DC18
You might learn if you ask that dyson plans to revise all the filter maintenance timeframes on its models, including the DC17 and DC18, to 3 months.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #223 Apr 1, 2008 2:14 am
I've just test driven the new DC25 here in the US. I agree with DC18 and I am generally impressed with the DC25. There are many improved features over previous models although it does have less cyclones that the Absolute(5 vs. 8). The suction and air-flow were impressive, even with less cyclones, and the handling was light and generally easy to steer. The new valve system which keeps the suction in the floor head until the wand is pulled up is a very welcome addition. The model was fairly quiet when running with or with out the motorized brush bar.
Another couple of interesting things to add about the DC25:
-The motor is located inside the ball, thus giving a lower center of gravity and easier control. -There is a secondary filter located inside the ball(which is also where the exhaust port is located, thus the new vents.) This filter is a more solid(poly-reinforced) type filter unlike the foam in a frame filter located above the cyclones. It must also be cleaned every 3 months, by rinsing then smacking it down 10 times, then letting dry for 24 hours(as opposed to 12 hours for the foam filter.) To access the filter, the vacuum must be placed in a fully reclined position upon which a tab can be pressed to access the hatch. As a side note, the ball can feel pretty warm directly after use(probably because of the motor and exhaust port.)
Haven't seen the DC24 yet, but I am pretty sure I will purchase the DC25 in the near future.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #225 Apr 1, 2008 2:37 pm
DC18,
I somehow got it in my head early on, that the DC25 performance was par with all Dyson full sized uprights.I was wrong, sorry.
James wants his potential consumers to judge suction strength on “Airwatts (Suction Power)” and so it seems the DC25 is the better choice in terms of handle weight, overall weight and maneuverability compared to the DC15 but the downside is more pre-filter washing.I’ve read almost all James’ cyclone patents and did some testing and observing on my own, there are a lot of variables that go into making a good or “perfect” cyclonic vacuum cleaner.Many things I discovered are not mentioned in his patents.James only used enough verbiage in his patent claims only so to get his physical invention patented but not unnecessarily give away the trade secrets to HIS cyclonic’s.Certainly the DC22/23 look to be the “perfect” or near perfect cyclonic filtering vacuum cleaner.DIB
This message was modified Apr 1, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #229 Apr 2, 2008 10:39 am
So that means Dyson has changed the valve design for the 3rd time. The first Dyson DC01 and DC03 used to have no suction until the wand was unclipped from the main body but the valve had already transferred the suction to the wand but there was a seal preventing any suction which meant handly any anirflow going to the motor so the motor pitch would rise quite a but (My old DC03 was VERY noisy with its tiny 700 watt motor).
Dyson then went to the DC04, 07 and 14, 15, 18 etc etc with havig full suction at the wand with just a Cap covering this which I felt created extra noise also.
The addition with this new valve design in the DC24 and 25 - Suction at the head until the wand is unclipped is a welcome addition, I suspect its to help keep the machine quiet and is safer than having full suction at the wand when upright or the extra strain on motor as on the first models.
Dyson seems to be getting better with reliability which were big issues in UK with the first generation models.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #230 Apr 2, 2008 12:48 pm
Acerone wrote:
But you knew that already didn't you Carmine ;-)
No Ace, I didn't. If it was mentioned already, I missed it. The last I looked at the dyson site, it wasn't there. And I didn't see it on the comparative dyson uprights' post. So I asked.
I looked at the dyson site and see the prices. Also appears that the "ball" technology is dyson's signature upright IMHO. They get top billing and exposure.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #231 Apr 3, 2008 5:33 pm
Hi DC25
Nice write up on the DC25 model by the way. I forgot to mention about the filter in the ball housing! So you where impressed by this model. Now that I have test driven the DC25 I have to say I prefer it over my DC15!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #232 Apr 3, 2008 5:36 pm
Hi DIB
Thats ok. I have to say the DC25 is very impressive and it a very welcome leap forward from the DC15. Yes the filter washing is a downside but the performance is a leap forward from previous models. As for the filter washing I don't always wash mine every 6 months, i can go longer and the filter is not that dirty. I think it depends on what your using the vac for and the area you live in. So the 3 months on the DC25 I could probably get away with 6 months!!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #233 Apr 3, 2008 7:29 pm
DC18 wrote:
Hi DIB
... Yes the filter washing is a downside but the performance is a leap forward from previous models. As for the filter washing I don't always wash mine every 6 months, i can go longer and the filter is not that dirty. I think it depends on what your using the vac for and the area you live in. So the 3 months on the DC25 I could probably get away with 6 months!!
DC18
The manufacturer's instructions for maintenance are generally based on average usage. For vacuums, I suspect that's 2 times a week. I would be very reluctant to make a general statement about circumventing the manual's guidance for the purpose of convenience especially from 4 times to 2 times in a 12 month period. Why? Sometimes you vacuum more than 2 times per week. Or vacuum longer periods of time. Eyeballing a filter to determine if it is clean/dirty is a very primitive means of knowing if it is. Why? By the time the dust and dirt accumulates on the filter surface for the eye to see, the filters' pores are already saturated and degraded. Heat from the motor's operation degrades the filter material/operation also. Failing to perform the filter maintenance as recommended by the user guide, causes the motor to run hotter than usual. Hotter running causes premature motor failure.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #234 Apr 4, 2008 1:07 pm
DC18 wrote:
I don't understand why the DC25 has a 3 month filter cleaning guide but the DC18 which uses the same bin and cyclone setup and same watt motor has a 6 months filter cleaning guide. That is why I asked the question. I can understand the guide on filter cleaning on the DC24. I believe DIB meant Dyson sacified using the latest and most effective Root and Core Combined Technology on the DC24 and DC25 to improve the weight, i.e lighter in weight and use. Where as the new cyclone technology would have increased weight/size!! But it still doesn't answer the question about the DC25 filter cleaning, may be a call to the UK helpline may give some answers!?
DC18
Carmin D. wrote:
You might learn if you ask that dyson plans to revise all the filter maintenance timeframes on its models, including the DC17 and DC18, to 3 months.
Carmine D.
The pre-filter on Dyson's clog over time. Since Hoover sued Dyson and Oreck is currently suing Dyson over his "No Clogging" and/or "No Loss of Suction" claim etc., it has been interesting to watch and see how Dyson comes out. "No Clogging" has been dropped from Dyson's marketing since the Hoover/Dyson settlement. And for months following (Dyson's presented on HSN) there seemed a noticeable lack of mention or hesitancy saying"No Loss of Suction" from "Dyson Dave" and the HSN hosts, until recently and today. Today on HSN, the DC17 is being marketed as "No Loss of Suction" machine, and “The pre-filter needs to be cleaned every 6 months”. DIB
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #236 Apr 4, 2008 3:12 pm
CarmineD wrote:
DIB:
I understand there is a new DC17 launched recently. Is this the one on HSN?
Or is HSN selling the earlier model?
Carmine D.
DIB:
I have my answer. It's the earlier model DC17 Absolute Animal on HSN for $449. Good price. But I've seen the latest dyson DC17 model available for $499 before discounts.
It will be very difficult for dyson from a practical point of view and business perspective to keep two different systems of filter maintenance for its venue of models. My sense is that dyson will gradually phase out the 6 month filter cleaning routine for 3 months. It's worth asking dyson rather than second quessing HSN.
I thoroughly and wholeheartedly agree with your premise that the reason for the change is directly related to the lawsuits. My sense is too that people can't remember to do the filter maintenance on 6 month intervals. [Do you remember to change your Fridge water filter every 6 months? Or does it creep back to 8-10 months?]. 3 months is easier for users to remember and follow. If it slips a tad, 5-6 months is much better than 12 months.
I recall the last HSN dyson show I viewed [DC14 Animal], the filter maintenance was cited by Dyson Dave as 3, 4, 5, 6 months.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #237 Apr 4, 2008 3:25 pm
Carmine D
I agree with you on the filter maintenance and users should follow the guide. Some don't always and wonder whay they have problems. One of the reasons I don't wash my filters on my Dyson's is I don't use them the same amount as a normal user does! Hence I get longer use out of them generally speaking!!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #238 Apr 4, 2008 3:29 pm
The 3 months filter washing interval is going back tot he days of the DC01 and DC02 which you had to repalce the filters every 3 months or sooner! Now the filters are washable on later models! Suppose the 3 months makes sense!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #239 Apr 4, 2008 4:07 pm
BTW, talking about HSN, I noted that the dyson DC17 shared the spot with the HOOVER Cordless Impulse Hard Floor scrubber and suction cleaner for $90. 25-30 minute operation time per charge. Nice product.
And, also the Dirt Devil Kruz cordless hard floor cleaner stick vacuum for $90. My sense was the DD Kruz was the biggest hit of all for the HSN staffer. Note too that as a barefloor cleaner, it does not use oval hair brushes. 3 wheels for maneuverability and a straight brush strip. 25-30 minute operation time per charge.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #240 Apr 4, 2008 5:50 pm
Re: pre-filter maintenance.
My very old Fantom Fury has a filter change indicator.Stick one of these things on all Dyson uprights and canister vacuums and perhaps many problems will be solved.DIB
This message was modified Jun 9, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #241 Apr 4, 2008 6:39 pm
Dyson vacuum cleaners have had indicators in the past - the ConstantMAX commercial cleaner (based on the DC04) :-
I seem to recall that Dyson had a patent filed for this indicator.
Not sure why they didn't include this on their domestic cleaners. Perhaps they didn't want to highlight the fact that they had filters that needed maintenance?
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #243 Apr 4, 2008 7:19 pm
Thanks Moose, I too have seen this patent.It is plausible early on that Dyson wanted people to believe his vacuums did not use a filter of any sorts, but who knows.
.
Carmine.No one has been able to engineer a filter that cleans 100%.Electrolux recently failed at it.Besides James Dyson is a cyclonic man, not a filter man.
.
In my opinion, Dyson should make available a cheap disposable liner that sits on top of the pre-filter, certainly the DC24 could benefit.Perhaps sell it as an accessory; this gives people the option and answers critics who say Dyson makes one slave (DC24) to pre-filter cleaning.Having disposables would answer these criticisms or complaints.The convenience of having a pre-filter sitting at waist height (on uprights) or so makes getting to the pre-filter compartment easy and is another advantage Dyson would have over his competition.Small advantages add up.DIB
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #244 Apr 4, 2008 10:45 pm
I'll check the rest of this thread tomorrow (haven't been here in a while), but I did want to say that the name "Dyson Dave" is somewhat of a misnomer; "Dyson Dave" is the HSN employee paid to demonstrate Dyson and is in no way affiliated with Dyson Inc.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #245 Apr 5, 2008 3:37 am
Motorhead wrote:
I'll check the rest of this thread tomorrow (haven't been here in a while), but I did want to say that the name "Dyson Dave" is somewhat of a misnomer; "Dyson Dave" is the HSN employee paid to demonstrate Dyson and is in no way affiliated with Dyson Inc.
-MH
Motorhead,
Thanks for the clarification.Until now, it was clear as mud as to who employed Dave Shimkus and who he was loyal to.Julie Truster, (aka Do-not-trust-her) the Hoover rep religiously attacks Dyson vacuums on HSN and Dyson Dave never responds.Now I have my answer.DIB
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #246 Apr 5, 2008 6:41 am
DC18 wrote:
The 3 months filter washing interval is going back tot he days of the DC01 and DC02 which you had to repalce the filters every 3 months or sooner! Now the filters are washable on later models! Suppose the 3 months makes sense!
DC18
So now were back to this filter nonsense,why use any filters at all you cant have it both ways. There is no such thing as loss of suction i dont care how much technobabble you throw at this,GEE A DISPOSALE PRE MOTOR FILTER THAT SOUNS REAL INNOVATIVE THEY ONLY BEEN AROUND SINCE THE EARLY 1940s.Why doesnt dyson admit that their plastic junk is just as bad as the rest of them except his junk just costs more and lots more,IM KIND OF WONDERING TO MYSELF HOW THEY LASTED THIS LONG,
MAYBE ITS THE FANCY ADVERTISING, And the bag was hopelessly clogged,MY A$$......................
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #247 Apr 5, 2008 7:55 am
DysonInventsBig wrote:
Carmine.No one has been able to engineer a filter that cleans 100%.Electrolux recently failed at it.Besides James Dyson is a cyclonic man, not a filter man.
DIB
Mr. Dyson is a vacuum man and vacuums, especially bagless, need and use filters. I agree wholeheartedly with the premise that dyson attempted to "lull" buyers and users into believing that there was no maintenance required on the pre-motor filters by not drawing attention to the maintenance. The attempt, real or perceived, backfired and dyson is dealing with the consequences. Paper bags don't dispose themselves without user intervention. Bagless vacuums need human intervention for filter maintenance and frequent dumping. Choose your poison.
The need for user intervention was the crux of the case against Electrolux. It's claim about not needing user intervention was overblown. It does require manual filter cleaning every 12 to 15 months to be effective. Still, user filter maintenance once every year to 15 months is better than every 3-6 months.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #248 Apr 5, 2008 8:32 am
HEY Carmine,this nonsense going on in the U,K. reminds me about health-mor and shetland lewyt over the cyclonic patent infridement which health-mor won and eventually buried lewyt,It was over 3 million at the time, B,T,W, HMI INC makes the filterqueen vacuum for those who dont know, Americas first sucessful bagless vacuum cleaner, I find this all very amusing
how about the airblade have they sold more than 50 units yet,I rather wipe my hands off on my trousers,,,,,,,HA, HA, HA,
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #249 Apr 5, 2008 10:56 am
mole wrote:
HEY Carmine,this nonsense going on in the U,K. reminds me about health-mor and shetland lewyt over the cyclonic patent infridement which health-mor won and eventually buried lewyt,It was over 3 million at the time, B,T,W, HMI INC makes the filterqueen vacuum for those who dont know, Americas first sucessful bagless vacuum cleaner, I find this all very amusing
how about the airblade have they sold more than 50 units yet,I rather wipe my hands off on my trousers,,,,,,,HA, HA, HA,
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #250 Apr 5, 2008 12:46 pm
mole wrote:
HEY Carmine,this nonsense going on in the U,K. reminds me about health-mor and shetland lewyt over the cyclonic patent infridement which health-mor won and eventually buried lewyt,It was over 3 million at the time, B,T,W, HMI INC makes the filterqueen vacuum for those who dont know, Americas first sucessful bagless vacuum cleaner, I find this all very amusing
how about the airblade have they sold more than 50 units yet,I rather wipe my hands off on my trousers,,,,,,,HA, HA, HA,
SELL SELL SELL,,,,,,,,,,,,,,
THE -MOLE
If you wash your private each morning there is no need to wash your hands when you wee wee.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #252 Apr 5, 2008 2:32 pm
I can't see Dyson putting a filter indicator on the domestic machines. I can see why he put it on the 'constant max' commercial cleaner. Unless he changes his mind. In the early days (and I would of thought he would still think the same today!) he hated the so called 'bag full' indicator on bagged machines. As for disposible filters I can't see him going back to these as that is what the DC01, DC02 and ealry DC03 had and that would put extra running costs onto owning the machine. Hence they developed a washable one. Yes the cyclone technology over the years on later models has improved but Dyson mentions 'no extra running costs' as part of the marketing of the machines. So going backwards to replacement\disposible filters is a step back.
I think the long term answer is to develope the cyclone technology further to reduce the need to clean the filter out regular. Didn't someone say 7 years on the DDM DC23 that is in Japan!? Correct me if I'm wrong. The DDM removes the need (I believe) for the post motor filter, so pushing cyclone technology further could reduce filter cleaning longer!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #253 Apr 5, 2008 4:26 pm
DC18 wrote:
Didn't someone say 7 years on the DDM DC23 that is in Japan!? Correct me if I'm wrong. The DDM removes the need (I believe) for the post motor filter, so pushing cyclone technology further could reduce filter cleaning longer!
DC18
DC18:
I believe that 7 years is the warranty on the DDM, not the filter life.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #257 Apr 5, 2008 7:35 pm
I stand corrected in my belief.
I don't expect definitive answers but these questions come to mind. All comments are welcome.
I wonder how does one arrive at a measure, standard, criteria for establishing a 7 year maintenance free pre-motor filter?
I can't reconcile a 7 year maintenance free filter life with a 2 year vacuum cleaner warranty. I can understand a 2 year [or less] maintenance free filter life with a 7 year vacuum warranty. Why? Say the filter fails [clogs] after 2 years and before 7 years. Is it replaced under a separate pre-motor filter warranty? If not, of what value is the 7 year maintenance free filter life? It's a moot point. It's not reasonable [at least to me] to make a maintenance free claim on the filter that exceeds the vacuum's warranty [unless the filter comes with a warranty for that specific period of time]. Does it make sense to others?
The cyclones in the DC22 are 30 times better than existing ones and result in 7 years of maintenance free filter life. Then my logical deduction tells me dyson can produce bagless vacuums with cyclones that are 5-10 times better [than those dysons to date] with a year/more maintenance free pre-motor filters. If so, why didn't dyson make them available on the DC24/25?
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #258 Apr 5, 2008 10:04 pm
A quick note. I saw the DC24 and DC25. I was amazed how small the 24 was, it looked like a toy. I do not own a DC24 but have a box. Below is a pic to show some contrasting sizes. DIB
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #259 Apr 6, 2008 7:46 am
DysonInventsBig wrote:
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-SIZE: 9pt; FONT-FAMILY: Arial">A quick note. I saw the DC24 and DC25. I was amazed how small the 24 was, it looked like a toy. I do not own a DC24 but have a box. Below is a pic to show some contrasting sizes. DIB</span></p><p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-SIZE: 9pt; FONT-FAMILY: Arial"></span>
Best Buy and Target here now have them in stock but they didn't have any of them as a floor display... I saw the box of the DC24 and that was small...
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #260 Apr 6, 2008 11:37 am
Aceone,
Since the floor sales guy was a Dyson owner and fan, and knew James' story somewhat he and his manager were delighted to pull a 24 out of the box for display. I asked the appliance manager how Dyson's sell at their stores? A: It's our best best seller. I asked which models sell best? A: All of them. DIB
This message was modified Apr 6, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #261 Apr 6, 2008 4:12 pm
DIB
Good picture to see the constrast between the DC24 box and the DC17 cyclone bin! So you have seen the DC24 and DC25 what did you think? The DC24 is small, I was surprised when I first saw it in person. I wonder if the DC24 comes fully setup in the box, if it did it would be unusual for Dyson.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #262 Apr 6, 2008 4:17 pm
Carmine D
I can see where your coming from with the warranty and filter maintanance on the DC22 (Japan). But if I'm correct the filter now is not covered as such by the 5 year warranty.
I think the reason for the DC24 and DC25 not to have the root and core technology was due to size and weight. I thought both these models would have this technology on it plus the DDM too. The root and core technology does add weight and size onto these lighter and slimmer machines. Maybe they are working on a scalled down version of the root and core technology!?
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #263 Apr 7, 2008 8:22 pm
DC18 wrote:
The 3 months filter washing interval is going back tot he days of the DC01 and DC02 which you had to repalce the filters every 3 months or sooner! Now the filters are washable on later models! Suppose the 3 months makes sense!
DC18
mole wrote:
So now were back to this filter nonsense,why use any filters at all you cant have it both ways. There is no such thing as loss of suction i dont care how much technobabble you throw at this,GEE A DISPOSALE PRE MOTOR FILTER THAT SOUNS REAL INNOVATIVE THEY ONLY BEEN AROUND SINCE THE EARLY 1940s.Why doesnt dyson admit that their plastic junk is just as bad as the rest of them except his junk just costs more and lots more,IM KIND OF WONDERING TO MYSELF HOW THEY LASTED THIS LONG,
MAYBE ITS THE FANCY ADVERTISING, And the bag was hopelessly clogged,MY A$$......................
MOLE
Calm down repair man, stick within your skill set.Dyson and others like him, take on huge risks, invent needed and profitable product just so guys like you can have a job.DIB
This message was modified Apr 7, 2008 by DysonInventsBig
Thanks. I just finished uploading the same commercial to my host site. The UK user video was very good to see too.As shown, the DC24 can be whipped around effortlessly.DIB
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #266 Apr 8, 2008 12:41 am
DC18 wrote:
DIB
Good picture to see the constrast between the DC24 box and the DC17 cyclone bin! So you have seen the DC24 and DC25 what did you think? The DC24 is small, I was surprised when I first saw it in person. I wonder if the DC24 comes fully setup in the box, if it did it would be unusual for Dyson.
DC18
DC18,
DC24 thoughts: I had trouble getting the foot peddle to release the vacuum into a recline position (a little sticky). The brush bar rod diameter was small, not unlike a cordless Eureka stick vac w/ motorized brush.The power head and wand were the only 2 pieces that needed to be attached after unpacking from its shipping box. I did not run the vacuum. Cord was thicker and heavier than my older DC15. The cyclone and bin size looked very much like one half of the DC11's cyclone and bin.Cyclones looked more straightened and more vertical and pulled apart/separated (from a clustering) to allow for a nicer transition and fit to the pre-filter. The hatch on the ball was easy to remove and getting to post filter was not difficult or awkward.Removing and replacing the post filter was very easy.Putting the hatch back was a little tricky.If Japan is ever going to move to or buy more uprights, then this is it!It has a wow factor for sure and no competitors in terms of size and maneuverability.The technology and looks are very cool, no matter what the anti-Dyson zealots say.It is concentrated technology.
.
DC24 thoughts:I did not spend much time looking or playing with this vacuum.It indeed uses the Slim’s cyclone and bin.I was very disappointed to feel the handle weight compared to the Slim.I expected a super lightweight handle weight.These handle weights (18/25) seem exactly or near exactly the same.I did not look more than this.
.
There is no way IMO that these ball concepts can be reversed engineered or knocked off.Dyson owns this new TM look and capabilities. In terms of "wow factor", manuverability and suction up to 220 airwatts, Dyson has no competitors.DIB
This message was modified Apr 8, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #267 Apr 8, 2008 7:44 am
I'm not sure why Dyson has introduced washable Pre and Post motor filters. I like the fact that on the previous models it was onlt the Pre Motor that required washing. I suppose the reason Dyson has put on these new models is not because of the size but because Dyson had maybe identified that the lifetime Post Motor filter was not good in the long term. My DC04 has lifetime Post Motor filter which has started leaking Carbon Dust becuase it has never been changed in 5 years, it has goty extreamly black and both the sides have discoloured.
I like the fact though I have never had to tough the Post Motor filer (Only once when I took the machine apart to change the whole body duct due to it cracking) I know it is easy to just rinse the filter out but I find I'm not good with keeping with the filter cleaning intervals and the Pre Motor filter on My DC04 doesn't get overly coated with dust so I can go for around 11 months before washing my filter again and have done so.
My machine only has problems with filtering long human hairs sometimes which I find bypasses the Dual Cyclone and straight onto the Pre Motor filter but I have encountered this on Root Cyclone machines, the Root Cyclone does not filter better, just allows more airflow though, the only Dyson cyclones that filter better is the Mach on the DC17 and the Core technology on the DC22 as it has to pass through 2 'inner stages'. However, I wonder even if this is any better, I mean why does the DC22 have to have its filters washed every 3 months??? If the Core technology can filter better then it should last longer than the previous models which were every 6 months surely!
I like the look of the DC24, I also tried the DC25, which I think is a good machine also but I do not like the newer style Dyson tools, I think they look cheap, also the bin capacity is way too small on the DC25, I know its a 'Slimline' vacuum but I'm sure Dyson could have made better use with the space on top of the bin. The shroud is overly big and also the bin is not very tall. I don't know about others but I don't like having to keep emptying my vacuum cleaner.
The DC24 is a nice machine though which should prove popular in smaller homes and flats with people who want a stylish vacuum cleaner.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #269 Apr 8, 2008 9:58 am
DysonInventsBig wrote:
Calm down repair man, stick within your skill set.Dyson and others like him, take on huge risks, invent needed and profitable product just so guys like you can have a job.DIB
Hi D.I.B., It seems to me that your blind faith to Sir Jimmy is sending you down the wrong way of a one way street.I and a few others have done very well in this business and have done it honestly and kept my integrity along with it.
I ve been at this business for 36 years and have seen the evolutions in this industry.[Have You].?
Now im going to give you some valuable information on how people concieve vacuuming and cleaning their homes.90% of the public dont even want to do it this is why people hire housecleaners and landscapers.And most of the newer generation dont even know how to release a bin latch never mind about using attachments.
Do you really think that people care what color their vacuum cleaner is unless their into color matching their home interior colors.A vacuum cleaner picks up FILTH that humans and animals leave behind,it sounds real inticeing to use it doesnt it.
B.T.W it seems like dyson is following hoovers lead in product development,way to much of the same thing,just a few cosmetic changes here and there,nothing earth shattering.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #270 Apr 8, 2008 10:49 am
Mole,
Like I told Carmine, I like a good challenge.And so at times, I will take you to task.This is certainly more fun than the hand holding and like mindedness at the other site isn’t it?You’re a feisty son-of-a-gun, and so if you want to “go at it” intelligently, then let me know.DIB
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #272 Apr 8, 2008 2:02 pm
DysonInventsBig wrote:
Carmine,
The DC24 is designed for small environments, the frequent bin filling is no big deal.
What, no comment on Dyson’s “ass”et he placed into this ad?Dyson is going for the male sale too. DIB
The DC24 is probably marketed to users like me with 1500 sq feet of carpet and barefloors.
I have to check it out more closely and see upclose the dirt bin size. If it's too small it will be problematic for me to dump frequently with daily vacuuming.
Don't understand your second comment.
BTW, I hear tell that Mole is a self-made millionaire several times over and owns and operates a vacuum business just as a hobby to keep him busy. Is that true?
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #273 Apr 8, 2008 2:29 pm
I went to the Best Buy internet site looking for the dyson DC24 and 25. Both appear to be in stock and available at most stores including those in North Las Vegas.
I was surprised however by the BB page banner with the heading "Featured Brands" for vacuums showing the following brand names: BISSELL, DIRT DEVIL and HOOVER. Apparently, these 3 brands have the most number of models in BB stores.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #274 Apr 8, 2008 3:01 pm
CarmineD wrote:
The DC24 is probably marketed to users like me with 1500 sq feet of carpet and barefloors.
I have to check it out more closely and see upclose the dirt bin size. If it's too small it will be problematic for me to dump frequently with daily vacuuming.
Don't understand your second comment.
BTW, I hear tell that Mole is a self-made millionaire several times over and owns and operates a vacuum business just as a hobby to keep him busy. Is that true?
Carmine D.
Carmine,
I know there are downsides to all vacuum purchases, value trade offs will always be with us.The DC24 is a niche product or a second (upstairs) vacuum here in the U.S. mostly, I can see the DC24 potentially becoming a break-out upright in Japan.Washing the filters monthly can get old although.
Sex sells they say.When I first saw the ad, I noticed only James and his vacuum.But after viewing a few times on my DVR, a woman with a nice “rear end” and wearing very tight jeans it seems was intentional and subliminal.Check out my video at my hosting site.Enlarging full screen and other video controls are much better there than on YouTube.DIB
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #275 Apr 8, 2008 8:06 pm
DysonInventsBig wrote:
Carmine,
I know there are downsides to all vacuum purchases, value trade offs will always be with us.The DC24 is a niche product or a second (upstairs) vacuum here in the U.S. mostly, I can see the DC24 potentially becoming a break-out upright in Japan.Washing the filters monthly can get old although.
Sex sells they say.When I first saw the ad, I noticed only James and his vacuum.But after viewing a few times on my DVR, a woman with a nice “rear end” and wearing very tight jeans it seems was intentional and subliminal.Check out my video at my hosting site.Enlarging full screen and other video controls are much better there than on YouTube.DIB
Too bad the woman with the nice derriere doesn't come with the DC24. It would make my next vacuum purchase decision very easy.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #276 Apr 9, 2008 1:26 pm
DysonInventsBig wrote:
Sex sells they say.When I first saw the ad, I noticed only James and his vacuum.But after viewing a few times on my DVR, a woman with a nice “rear end” and wearing very tight jeans it seems was intentional and subliminal.Check out my video at my hosting site.Enlarging full screen and other video controls are much better there than on YouTube.DIB
I have to admit, when first viewing this clip I did wonder this myself... hey, I'm a red-blooded guy with certain observational skills! But the inclusion is subtle and it's (I think) impossible to say if it was intentional.
As a side note, I understand that Dyson no longer uses an ad agency in the traditional role for TV ads. They prepare their creative briefs in-house and work with a director to bring the results to screen.
What's interesting about the more recent adverts is they make a point of underplaying the brand. i.e. the previous Airblade advert, of which the main objective doesn't appear to be to create awareness of Airblade, but simply to say "Hey, I'm James Dyson - you already know my company makes... here's something else we're doing...". "aren't we the greatest? - keep buying the vacs!"
This latest 'ball' advert says "This is something that has unknowingly caused you grief in the past". "This is why.." (shows four wheeled model). "This is a ball - look it moves nicely". Then there's a blink and you'll miss it shot of a vacuum with a ball going around the corner.
It's the classic persuasive sales role. It's not telling you that you should buy the vac. It's highlighting the problem and offering you a remedy and the path to a solution which will play on the mind of people... while they're pushing their 4-wheel uprights around their house.
What's most surprising to me is that they're relaunching 'the ball' with a decent amount of publicity and it's like the first launch never happened.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #277 Apr 9, 2008 1:56 pm
M00seUK wrote:
...What's most surprising to me is that they're relaunching 'the ball' with a decent amount of publicity and it's like the first launch never happened.
Hello M00seUK:
I agree. My sense is that Mr. Dyson wants the ball technology to be his legacy for vacuums, not necessarily cyclone root technolgy. I think its a gamble. Why? The original ball DC15 was claimed to be the greater dyson by the dyson heralders. It was not. Now downsized and with some tradeoffs it's reinvented and relaunched. Timing now is very bad economically. Same was true for the GE upright with the ball wheel in the 60's. GE had a nice design, was lightweight and easy to maneuver. A decent performer for the day but vacuum buyers just were not interested. Will it be different this time around? Dyson has to find a way to entice new vacuum buyers to the new baby ball vacuums. Ads help but are they enough to convince new vacuum buyers to purchase?
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #278 Apr 9, 2008 2:47 pm
It’s a tough call for them. Like with any product development, you’re always finding out better ways to improve the end result. If you keep putting off going in to production, you risk ever increasing R&D costs with no immediate sign of return on investment. In Dyson’s case, they could see their patents for the Dual Cyclone expiring one-by-one and needed to pull something out of the bag to continue to justify the premium price they charge for their product.
The initial launch of ‘the ball’ validated the design, but the complexity of it appeared to undermine the margins that manufacturer and retailer could get from the end user.
Economically bad timing? Hrmm.. it depends how you see demand in the face of a possible recession. A fall off on higher end cars, yes. All a car really has to do is get you from A to B in relative comfort at a good MPG. A higher-end vacuum, offering a unique feature at a slight premium? In my mind, you either have next to no money and will spend £50 on a vac or you have a bigger budget and will consider a vac’s cost / features on merit.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #279 Apr 9, 2008 3:21 pm
M00seUK wrote:
I have to admit, when first viewing this clip I did wonder this myself... hey, I'm a red-blooded guy with certain observational skills! But the inclusion is subtle and it's (I think) impossible to say if it was intentional.
As a side note, I understand that Dyson no longer uses an ad agency in the traditional role for TV ads. They prepare their creative briefs in-house and work with a director to bring the results to screen.
What's interesting about the more recent adverts is they make a point of underplaying the brand. i.e. the previous Airblade advert, of which the main objective doesn't appear to be to create awareness of Airblade, but simply to say "Hey, I'm James Dyson - you already know my company makes... here's something else we're doing...". "aren't we the greatest? - keep buying the vacs!"
This latest 'ball' advert says "This is something that has unknowingly caused you grief in the past". "This is why.." (shows four wheeled model). "This is a ball - look it moves nicely". Then there's a blink and you'll miss it shot of a vacuum with a ball going around the corner.
It's the classic persuasive sales role. It's not telling you that you should buy the vac. It's highlighting the problem and offering you a remedy and the path to a solution which will play on the mind of people... while they're pushing their 4-wheel uprights around their house.
What's most surprising to me is that they're relaunching 'the ball' with a decent amount of publicity and it's like the first launch never happened.
Moose, I believe the placement of the woman with painted on jeans was intentionally place there for men viewing the ad.No harm, I believe.DIB
This message was modified Apr 11, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #281 Apr 9, 2008 4:55 pm
CarmineD wrote:
DIB:
You turned this thread from the 'ball' to the 'butt.'
That's not a dyson she's using.
Great ad for ladies' jeans!
Carmine D.
Carmine. I was hesitant for posting or commenting of this ad, butt thought it was interesting enought to post. James has mentioned in the past (launch) with the DC15 that he was targeting men. He said their market research showed men were (if I remember correctly) interested in "The Ball" technologies, the DC15. And he said men were more likely to vacuum than before using The Ball (technology). Cost and weight seem to have gotten in the way of the DC15’s selling success. I own the DC15 and think it is great except for the weight and I too, felt it was to pricey. - So I bought a Best Buy floor demo which has worked flawlessly. DIB
This message was modified Apr 9, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #282 Apr 9, 2008 5:11 pm
DIB
Thanks for you thoughts and comments on the DC24 and DC25. Not much to setup on the DC24 then!? I have to say I think James Dyson and Dyson are pushing the DC24 and DC22 the small machines than their bigger brother version DC25 and DC23.
I saw the TV ad in the UK 2 days ago, short and to the point. I'm surprised the DC25 didn't feature along with the DC24!
One thing I did notice the handle weight on the DC18 is heavy comapred to the early DC04! I thought the DC25 was very lite!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #283 Apr 9, 2008 5:20 pm
I personally don't think the 'new' ball vacuums have more publicity than the original DC15 Ball. There was pre TV ad to give us a taste of what was to come before the DC15 launched. There still is a separate web purely for the DC15 that goes into depth about the new product and it new technologies. Then there was another TV showing the full product and a full launch from James Dyson. With the DC24 and DC25 there has been the web info but very limited and the TV ad which has just come sout. No offical launch in the uK as far as I'm aware (other conutries yes!). All the publiciy is on the DC24 and not the DC25 or the other 2 new models DC22 and DC23.
I think Dyson is pushing the DC24 (and the DC22) more than the other 2 models DC25 and DC23 due tot hem being lighter and smaller but offer very good performance. This is the route or one of them they will go down (has been mentioned in articles\interviews with James Dyson) and the ball technology being one of them!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #284 Apr 9, 2008 5:41 pm
DC18 wrote:
I personally don't think the 'new' ball vacuums have more publicity than the original DC15 Ball. There was pre TV ad to give us a taste of what was to come before the DC15 launched. There still is a separate web purely for the DC15 that goes into depth about the new product and it new technologies. Then there was another TV showing the full product and a full launch from James Dyson. With the DC24 and DC25 there has been the web info but very limited and the TV ad which has just come sout. No offical launch in the uK as far as I'm aware (other conutries yes!). All the publiciy is on the DC24 and not the DC25 or the other 2 new models DC22 and DC23.
I think Dyson is pushing the DC24 (and the DC22)
DC18
DC18. Yeah, I remember the dedicated web site for the DC15, I forgot about it until you mentioned it. The Ball and Slim do indeed turn well. I wonder if Dyson is going with "The Ball" for mid and lightweight vacuums only and using fewer cyclones, smaller bins with it's limited filtration. I do not think Dyson is done launching vacuums. The DC14 is on closeout at Best Buy and the DC07 is on closeout at Sears.
.
What do you guys think of the graphic Dyson is using on his web site and packaging when selling/showing the Ball series? The graphic showing four wheels carriage vs. ball I thought it was vague, showed little detail and hard to understand. DIB
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #285 Apr 9, 2008 6:04 pm
DIB
I don't think the DC18 Slim turns as well as the DC15 and the new modles DC24 and DC25. This I think is due to a small ball under the machine carriage on the DC18.
I think the DC07 and DC14 will disappear soon but a replacement is needed for the DC14 as that is quite a popular model in the UK!
I don't think Dyson is done with launching vacs as such!! The marketing material is not as good for the new ball vacs, not as good as previous model launches. Where is the 360 degree model spin, which they don't use anymore! The info is very basic across all 4 new models and that don't push the core technoogy on the new canisters in the UK which is strange!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #286 Apr 9, 2008 6:09 pm
M00seUK wrote:
I have to admit, when first viewing this clip I did wonder this myself... hey, I'm a red-blooded guy with certain observational skills! Funny. My observations landed me a hot wife (IMHO). But the inclusion is subtle and it's (I think) impossible to say if it was intentional.
As a side note, I understand that Dyson no longer uses an ad agency in the traditional role for TV ads. They prepare their creative briefs in-house and work with a director to bring the results to screen. I read this too. Dyson and the ad firm parted ways only to have LG hired the agency.
What's interesting about the more recent adverts is they make a point of underplaying the brand. i.e. the previous Airblade advert, of which the main objective doesn't appear to be to create awareness of Airblade, but simply to say "Hey, I'm James Dyson - you already know my company makes... here's something else we're doing...". "aren't we the greatest? - keep buying the vacs!" Moose, truthfully I do not understand all the theories of marketing, but I wondered this too/what you say. I may add, James was just making us realize/reminding us he and his team are inventors and fix things/invent products missed by others. James is using the phrase inventor in his ads, being an "inventor" got lots and lots of press and fame for Edision, it is nothing to shy away from.
This latest 'ball' advert says "This is something that has unknowingly caused you grief in the past". "This is why.." (shows four wheeled model). "This is a ball - look it moves nicely". Then there's a blink and you'll miss it shot of a vacuum with a ball going around the corner. I felt this ball model was shown well and long enough. This James w/ ball wheel at desk, was followed up by his ball vacuum... Here is what I am going to show you (James at desk w/ball) and now here I am (woman model) now showing you again and with the real thing (the product).
It's the classic persuasive sales role. It's not telling you that you should buy the vac. It's highlighting the problem and offering you a remedy and the path to a solution which will play on the mind of people... while they're pushing their 4-wheel uprights around their house. Yes.
What's most surprising to me is that they're relaunching 'the ball' with a decent amount of publicity and it's like the first launch never happened. The DC15 at the time was the only upright in the world that could manuver as well as it did. I can change directions and whip my DC15 180 degrees very easily. Heavy and expensive although. Our house keeper struggles pushing it, you can see it in her face. These new "Ball" technologies will seperate his products from all others, in looks, function and sitting on retail shelving. Think about it, Dyson launched 2 vacuums based on one technology and is selling these 2 vacuums using 1 t.v. commercial. His well defined Dyson yellow is highlighting his newest technology (the ball). I like the idea of out manuvering a 100 yr. old reality. Even before Murry Spangler, folks were pushing/pulling sweepers in a more or less straight line. Dyson and his team invented the fix. DIB
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #288 Apr 9, 2008 6:46 pm
DC18 wrote:
DIB
I don't think the DC18 Slim turns as well as the DC15 and the new modles DC24 and DC25. This I think is due to a small ball under the machine carriage on the DC18.
You are probably right. Honestly I only used a DC18 for 20 minutes or so at home. At the store I compared the turning of the 18 to the 25 and felt/saw no differences. But this was done on a hard surface, not carpeting. The so-called outside stabilizer wheels did nothing but just skid along in a straight line.The wheels are of a slippery plastic with no traction, the new ball would fix this.I think Dyson made the DC25 not only to replace the DC18 but to replace the DC15 too. Giving the DC25 a little stronger motor and some other changes would then get this light/mid vacuum to the benchmark of 220 air watts (the DC15’s and DC17’s numbers). I can envision potential consumers of past, debating over if the DC18 had enough suction, the DC25 answers this. The DC24 is his super light; the DC25 is his mid weight. Now we wait for full sized Root + Core uprights (my guess).A friend mentions that a Root + Core upright could be turned into Dyson commercial upright (used in small business, not hotels).
I think the DC07 and DC14 will disappear soon but a replacement is needed for the DC14 as that is quite a popular model in the UK!
I don't think Dyson is done with launching vacs as such!! The marketing material is not as good for the new ball vacs, not as good as previous model launches. Where is the 360 degree model spin, which they don't use anymore! The info is very basic across all 4 new models and that don't push the core technoogy on the new canisters in the UK which is strange!
The pamphlets are of high quality here and good information too. I have seen no new pamphlets of the 24/25. DIB
DC18
This message was modified Apr 9, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #289 Apr 9, 2008 7:00 pm
CarmineD wrote:
The dyson DC07 and 14 are history in the USA, IMHO.
The DC15 ball maneuverabilty is a moot point if you need
gorilla wrists and arms to use it. To bulky and weighty. It
was BEST BUY's worse dyson seller according to persons
I talked with at their stores. And other retailers dropped it quickly
when it didn't sell. We know now the reason dyson kept it in
its venue. Looking forward to checking out the DC 24 and 25 at
BEST BUY.
Carmine D.
My guess is price first and weight second were the primary reasons for lack of DC15 sales. Today, I would recommend and purchase a DC15 over the DC17. Dyson's own stats do not give the 17 greater numbers (airwatts) over the 15. I have yet to read how long until a DC17 can go before the required filter washing.- Does the 17 actually filter better? - If so, why does not Dyson advertise this? Bottom line for me, the 15 turns and can be whipped around, the 17 can't. DIB
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #290 Apr 9, 2008 7:05 pm
DIB
I have to say the DC25 turns as good as the DC15 (with the DC15 still having the edge!), the DC18 comes no way near to the DC25 or DC24 from my observations and usage! I wouldn't say the DC25 is a replacement for the DC18 Slim, the DC15 maybe. The Slim will always be a unique in the Dyson line like the DC03 was. The slim body and wide head with a version of the ball technology gave the slim better cleaning ability compared tot he other models including the ball models. The DC18 has the same suction as the DC25 I noticed no difference here! Both have a 1200 watts motor and 220 air watts!! The only advantage over the DC18 that the DC25 has is it may be lighter and have a better brush bar!! Which I know it does! We do need a new full size Dyson which the new root and core technology. Dyson Commercial Vac about time the constant max had a successor!!
The brochures of the DC24/25 are of good quality simple but effective!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #291 Apr 9, 2008 7:48 pm
Hey DC,
I very much like the Slim and for many reasons, my Mom and neighbor both own Slim’s per my recommendation and they both love it.The Slim motor I thought was smaller than the new DC25 but I was wrong.The Slim here only has 200 airwatts vs. the UK, and so I thought the Slim may be replaced here by the DC25. I like the weight of the power nozzle on the Slim vs. the DC21/15, I did not look at the DC25 nozzle although. Looking at the front sides, the Slim indeed looks slender from top to bottom.I was fully expecting the DC25 handle weight to be much lighter than the Slim.I was disappointed when the handle weights felt alike. In terms of function, I see the Slim and the DC25 competing against each other. Perhaps the carrying handle height was to tall on the Slim, making it feel heavier than it was or a little to difficult for some to carry upstairs. A lower carrying handle on the DC25 could of been the fix.
Handles (grip): The DC25's handle is placed in front of body, unlike the DC18. There is more leverage to turn the vacuum with the handle in front of the body. Older DC15's have handle behind and now are handle in front. The DC15's handle weight is so that on handle back (as I call them) DC15's you hand slides up and moves toward the turning axis of rotation line, therby removing leverage. - You had to be Popeye to turn the thing. The handle forward gives better leverage and looks to be standard. The handle forward downside is that the carriage wheels are lower and more prone to scraping or getting in the way turning if the handle is to low to the ground. DIB
This message was modified Apr 10, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #292 Apr 10, 2008 7:06 am
The Ball machines have a real problem to contend with,lets see if the inventor can figure out how to fix it? How do you stop hairs clinging to the ball mechanism? Especialy troublesom in cold climates when static electricity build up is at it's highest point..............
I thought these guys were smart and engineers.
THE DYSON MANTRA IS WERE RIGHT AND EVERYONE ELSE IS WRONG.is this not on the wall at the design school...............
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #293 Apr 10, 2008 7:40 am
DIB:
I would like to see the DC17 in your line up of dysons. If you can add it?
When I saw Mole's comment that dyson has a problem, I thought he was going to say that the only dyson ever to make the top 10 by Consumer Reports, the DC17, is not in the line up.
Knowing Mr. Dyson was concerned about the consistent low dyson ratings by Which?, and his subsequent 5 year dyson Warranty, the CR ratings have to trouble him too, especially after 6 years in the USA. CR was extremely critical of the original dyson DC15 ball and the ball spin off: Slim DC18. Both are among the worse rated dysons in March 2008.
What will CR say about the DC24 and DC25, both evolved from the DC 15 and DC18? If CR isn't impressed with the latest dyson ball spinoffs then perhaps Mr. Dyson, like Mole implies, may have to rethink the dyson mantra. Especially if new dyson sales wane.
Carmine D.
This message was modified Apr 10, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #294 Apr 10, 2008 7:51 am
mole wrote:
The Ball machines have a real problem to contend with,lets see if the inventor can figure out how to fix it? How do you stop hairs clinging to the ball mechanism? Especialy troublesom in cold climates when static electricity build up is at it's highest point..............
I thought these guys were smart and engineers.
THE DYSON MANTRA IS WERE RIGHT AND EVERYONE ELSE IS WRONG.is this not on the wall at the design school...............
MOLE
MOLE That's a very good point you've made. Something I would have never of thought of. I am a user of the older Dyson DC04 so have not got this problem with it. To be honest I do not like the ball, I think it makes the machines bulky, I know they may be good for twisting the cleaner about but I never find I have to twist my machine but (only in a small space) because my DC04 has such strong suctoion and no release on the soleplate so the machine sticks to the Lino in the bathroom and kitchen.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #295 Apr 10, 2008 7:57 am
bucks03 wrote:
MOLE To be honest I do not like the ball, I think it makes the machines bulky, I know they may be good for twisting the cleaner about but I never find I have to twist my machine but (only in a small space)
I wonder how many vacuum buyers and users feel this way?
Dyson backed into the airblade by accident. The ball technology
was made for wheel barrows not vacuums. Are vacuums wheel barrows?
Vacuum buyers will be the judge.
Carmine D.
This message was modified Apr 10, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #296 Apr 10, 2008 8:10 am
CarmineD wrote:
DIB:
I would like to see the DC17 in your line up of dysons. If you can add it?
When I saw Mole's comment that dyson has a problem, I thought he
was going to say that the only dyson ever to make the top 10 by
Consumer Reports, the DC17, is not in the line up. Knowing Mr. Dyson
was concerned about the consistent low dyson ratings by Which?, and his
subsequent 5 year dyson Warranty, the CR ratings have to trouble him too,
especially after 6 years in the USA. CR was extremely critical of the
original dyson DC15 ball and the ball spin off: Slim DC18. Both are among
the worse rated dysons in March 2008. What will CR say about the DC24
and DC25, both evolved from the DC 15 and DC18? If CR isn't impressed
with the latest dyson ball spinoffs then perhaps Mr. Dyson, like Mole implies,
may have to rethink the dyson mantra. Especially if new dyson sales wane.
Carmine D.
Carmine, I simply cut out the Dyson lineup from his UK web page and drew a line over the handles. The image you asked for, I just copied from the US site and drew some lines. It is the easiest for me.
As much as I dislike Consumer Reports on vacuums, at times it is science and at times it is a circus. Yes, it has to hurt Dyson sales to some degree. DIB
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #297 Apr 10, 2008 8:24 am
DysonInventsBig wrote:
Carmine, I simply cut out the Dyson lineup from his UK web page and drew a line over the handles. The image you asked for, I just copied from the US site and drew some lines. It is the easiest for me.
As much as I dislike Consumer Reports on vacuums, at times it is science and at times it is a circus. Yes, it has to hurt Dyson sales to some degree. DIB
Thank you DIB.
I would agree CR ratings affect vacuum sales. But for Mr. Dyson, CR ratings are much more. CR ratings affect his reputation as engineer and inventor.
WRT to ball technology on vacuums: Maybe on full size, heavy duty vacuums like a DC17. But lightweight household vacuums? Do you need ball technology? The Dirt Devil Kruz [pronounced cruise] does marvelously with 3 simple ordinary wheels. It's on my buy list based solely on the favorable HSN demo which so impressed the HSN sales staffers. More than any vacuum product I've ever seen advertised on home sales TV.
Carmine D.
This message was modified Apr 10, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #299 Apr 10, 2008 12:56 pm
mole wrote:
THE DYSON MANTRA IS WERE RIGHT AND EVERYONE ELSE IS WRONG...
MOLE
You forgot to add – ..[wrong], lazy and fairly stupid too.DIB
updated on: 4/11/08
Mole attacked Mr. Dyson (one of many, many shameless attacks) and his benevolent $50 million dollar gift and school for kids to learn to innovate and engineer.This should ultimately produce thousands of jobs and steams of tax income into/for the UK and perhaps other countries. I defended the good.
.
I’m setting the record straight….
“Suits” in general of American vacuum cleaner manufacturing are “lazy and fairly stupid.” I have seen it first hand and am in the position to comment.When it comes to respecting, understanding, appreciating and courting innovation and inventors American vacuum manufacturers do not lead.I have much respect for the hard working and moral, no matter their vocation.DIB
I'll say it again... I respect the opinions and vocations of the hard working and moral.
This message was modified Apr 11, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #301 Apr 10, 2008 2:25 pm
CarmineD wrote:
I wonder how many vacuum buyers and users feel this way?
Dyson backed into the airblade by accident. The ball technology
was made for wheel barrows not vacuums. Are vacuums wheel barrows?
Vacuum buyers will be the judge.
Carmine D.
CarmineD Exactly. a vacuum cleaner is not a ballbarrow. I do not really see much advantage of having the Ball in the middle, I have used it and not liked it. The Ball is simply just to keep people interested I think. If Dyson really want to create as 'Slim' vacuum cleaner then they should remove the ball and create a vacuum cleaner that is slim without the bulge of the ball in gthe middle. A machine like the older DC03 was good and that didn't have the ball, it was able to lie completely flat to the ground which allowed the user to vacuum under Coffee Tables and Beds unlike the Ball models which are not able due to the diameter of the ball.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #302 Apr 10, 2008 2:50 pm
I was in Target today looking for a chaise lounger in preparation for the 90 degree weather in LV this weekend. Eat your hearts out!
Stopped by the vacuum aisle. Saw the DC24. Tiny dirt bin. Huge ball wheel looks awkward on the petite dyson DC24. Monthly pre-filter washings. Low cord wraps. If you like bending over to touch your feet with your hands, you'll like the DC24 cord wrap. Terrible bin lid cover release mechanism. Chintzy. Didn't work after numerous tries by my Wife and I. Had to open/close the bin lid manually. I don't like the brushbar. It's not aggressive enough for surface cleaning and grooming on carpets IMHO. Better suited for floors. $399 plus a $50 Target Gift Card.
Didn't try the vacuum operation. Leave that test for BEST BUY. Unless the vacuum operation on carpets proves worthy of the $399 price tag, it's not on my short list as a lightweight daily user in my home. My impression is that it competes with all the mini and lite stick vacuum uprights [$50 retail] on the market. But with a very pricey sticker. If anyone uses the dyson 24 ball, I'd be interested in hearing your thoughts on my comments.
BTW, this Target store has the DC07 Animal, DC14 Target Exclusive [being sold on clearance], DC18 Slim, DC17, and now the DC24. No other dysons. All the dysons come with a $50 Gift Card with purchase.
I looked for the Kruz [thanks for the nice pic DIB] but it was not in stock yet. That one is on my buy list unless it totally doesn't do what I saw it do on HSN TV.
Carmine D.
This message was modified Apr 10, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #303 Apr 10, 2008 8:09 pm
CarmineD wrote:
DIB:
I would like to see the DC17 in your line up of dysons. If you can add it?
When I saw Mole's comment that dyson has a problem, I thought he was going to say that the only dyson ever to make the top 10 by Consumer Reports, the DC17, is not in the line up.
Knowing Mr. Dyson was concerned about the consistent low dyson ratings by Which?, and his subsequent 5 year dyson Warranty, the CR ratings have to trouble him too, especially after 6 years in the USA. CR was extremely critical of the original dyson DC15 ball and the ball spin off: Slim DC18. Both are among the worse rated dysons in March 2008.
What will CR say about the DC24 and DC25, both evolved from the DC 15 and DC18? If CR isn't impressed with the latest dyson ball spinoffs then perhaps Mr. Dyson, like Mole implies, may have to rethink the dyson mantra. Especially if new dyson sales wane.
Carmine D.
Carmine, why do you put so much faith in a magazine that relies on hand-outs?Their non-profit tax status (does not pay taxes) isn’t even enough to keep them solvent.They must pan handle to survive. Does CR open their books annually as to who gives what and are these donors connected to manufacturing in any way?
.
Dyson indeed looses somewhat at the floor with the beater brush/nozzle wars.Year in and year out it will continue to loose unless Dyson the designer can get out of the way and allow Dyson the inventor and engineer to build a better vacuum at the floor.CR owes it’s readers an explanation as to why they do not put a number or percentage amount on its “suck dirt from carpet” findings.CR is playing the public for stupid.What’s better and more definitive, a number amount or their current red dot system of ¼, ½, ¾ or full – the bigger your dot the better we like you [system].Does the top vacuum out suck a Dyson buy 10 grains of sand or 100 grains of sand or 1000 grains of sand? - And if so for how long or how long until the bag chokes?And/or what happens to a Dyson vacuum versus a bag or filtered vacuum after sucking up ¾ cups or so of fine dust, will Dyson's filtration then prove itself and then become higher ranked or even a winner?DIB
.
P.S. I have not seen this years CR vacuum reviews. I base my text from last years memory of CR vacuum reviewing.
This message was modified Apr 11, 2008 by DysonInventsBig
Electrolux UltraOne EL7070, Bissell BigGreen Deep Cleaning Machine
Joined: Oct 30, 2007
Points: 110
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #304 Apr 10, 2008 10:56 pm
A friend and I was at Best Buy today, and had a chance to check out both the DC24 and DC25. The DC24 is incredibly small, and the brushroll is not as aggressive as those on other dyson models. The DC25 did have a better brush roll that is as large as the roller on the DC18. However, the bristles were arranged in thicker bunches than on the DC18 brush roll. I didn't try out the DC24 because I was mainly interested in the DC25. The 25 was easy to maneuver, and didn't have the same high pitch whine coming from the brush motor as the DC15/18, due to the use of a belt as opposed to a gear drive. Some users here have commented on the brush speed of the DC25 being faster than previous models, however, I could not tell the difference. To the touch, the brush roll spun at the same RPM's as on the DC18. However, I believe the shorter, thicker bunches of bristles would attribute to better surface cleaning and improved deep cleaning with the 25 as opposed to older models with taller, thinner bunches of bristles on the roller (sans DC17). I popped the lid off the Ball to extract the post-hepa filter that needs cleaning every three months, and it appears to be a water proof pleated filter. I'm interested in knowing if it would need cleaning at all. I used the DC25 in the music section where it was carpeted, and noticed much brown filth filling the container instantaneously. I think the new brush roll design really helps out in that respect, because I've demoed DC07's and DC14's in the same area on several occasions, and have never seen dirt enter the container as fast as it did with the DC25. After using the machine, I inspected the new unused prefilter, only to see that dirt has already soiled its clean surface. As a DC17 owner, I was disappointed by this, because dyson is touting this as its flagship vacuum, which can't filter squat compared to my DC17. After a couple months of use, my pre-filter is still white, and with the exception of a few grains of sand, is relatively clean as on the day it was delivered to my door step. I really wish that they could have used DC17 container on this machine rather than the DC18 bin. I don't think adding a couple of pounds by using the more sophisticated filtration system would make this machine a heavy weight monstrosity. Overall, I see the DC25 being a good step up from the DC18 because of its improved brushroll. It is especially better than the DC15 Animal that they had discounted for $449 (I hope they replace it with the DC25 Animal that is currently sold in the UK, the DC15 is simply unnecessary now).
This message was modified Apr 10, 2008 by iMacDaddy
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #305 Apr 11, 2008 7:37 am
DysonInventsBig wrote:
Carmine, why do you put so much faith in a magazine that relies on hand-outs?
P.S. I have not seen this years CR vacuum reviews. I base my text from last years memory of CR vacuum reviewing.
DIB:
As an active and now retired vacuum industry professional, I always recommended to vacuum buyers to read and use Consumer Reports as a starting place. Not the definitive results. CR is a guide not the gospel for vacuums. The CR test results need an expert's commentary and analysis. That's where the Moles and I of the vacuum world come in IMHO.
But after 6 years in the USA market and as many models, over 5000 prototypes and employing 500 engineers, one and only one dyson vacuum, the DC17, barely makes the CR top 10. Mr. Dyson's reputation as an engineer is sullied by that fact. IMHO.
CR reviews vacuums twice a calendar year. March and October. In between their semi-annual review editions, CR will preview new vacuum makes and models in monthly editions. I do not subscribe to CR and never have. I've received it as a gift subscription from time to time. I prefer to buy selected editions off the magazine rack when I please.
Carmine D.
This message was modified Apr 11, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #306 Apr 11, 2008 7:42 am
iMacDaddy wrote:
A friend and I was at Best Buy today, and had a chance to check out both the DC24 and DC25. The DC24 is incredibly small, and the brushroll is not as aggressive as those on other dyson models. The DC25 did have a better brush roll that is as large as the roller on the DC18. However, the bristles were arranged in thicker bunches than on the DC18 brush roll. I didn't try out the DC24 because I was mainly interested in the DC25. The 25 was easy to maneuver, and didn't have the same high pitch whine coming from the brush motor as the DC15/18, due to the use of a belt as opposed to a gear drive. Some users here have commented on the brush speed of the DC25 being faster than previous models, however, I could not tell the difference. To the touch, the brush roll spun at the same RPM's as on the DC18. However, I believe the shorter, thicker bunches of bristles would attribute to better surface cleaning and improved deep cleaning with the 25 as opposed to older models with taller, thinner bunches of bristles on the roller (sans DC17). I popped the lid off the Ball to extract the post-hepa filter that needs cleaning every three months, and it appears to be a water proof pleated filter. I'm interested in knowing if it would need cleaning at all. I used the DC25 in the music section where it was carpeted, and noticed much brown filth filling the container instantaneously. I think the new brush roll design really helps out in that respect, because I've demoed DC07's and DC14's in the same area on several occasions, and have never seen dirt enter the container as fast as it did with the DC25. After using the machine, I inspected the new unused prefilter, only to see that dirt has already soiled its clean surface. As a DC17 owner, I was disappointed by this, because dyson is touting this as its flagship vacuum, which can't filter squat compared to my DC17. After a couple months of use, my pre-filter is still white, and with the exception of a few grains of sand, is relatively clean as on the day it was delivered to my door step. I really wish that they could have used DC17 container on this machine rather than the DC18 bin. I don't think adding a couple of pounds by using the more sophisticated filtration system would make this machine a heavy weight monstrosity. Overall, I see the DC25 being a good step up from the DC18 because of its improved brushroll. It is especially better than the DC15 Animal that they had discounted for $449 (I hope they replace it with the DC25 Animal that is currently sold in the UK, the DC15 is simply unnecessary now).
Nice review... Still not one store here has either the DC24 or DC25 on display... They have them in stock but will not have one on display...
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #307 Apr 11, 2008 7:44 am
iMacDaddy wrote:
I popped the lid off the Ball [DC25] to extract the post-hepa filter that needs cleaning every three months, and it appears to be a water proof pleated filter. ....I think the new brush roll design [DC25] really helps out in that respect, because I've demoed DC07's and DC14's in the same area on several occasions, and have never seen dirt enter the container as fast as it did with the DC25. After using the machine, I inspected the new unused prefilter, only to see that dirt has already soiled its clean surface. As a DC17 owner, I was disappointed by this, because dyson is touting this as its flagship vacuum, which can't filter squat compared to my DC17. After a couple months of use, my pre-filter is still white, and with the exception of a few grains of sand, is relatively clean as on the day it was delivered to my door step. I really wish that they could have used DC17 container on this machine rather than the DC18 bin. I don't think adding a couple of pounds by using the more sophisticated filtration system would make this machine a heavy weight monstrosity. Overall, I see the DC25 being a good step up from the DC18 because of its improved brushroll. It is especially better than the DC15 Animal that they had discounted for $449 (I hope they replace it with the DC25 Animal that is currently sold in the UK, the DC15 is simply unnecessary now).
iMacDaddy:
Thanks for your comments. I plan to match the DC24 and DC25 up at a BEST BUY store too soon. Like you, I popped off the ball lid cover on the post motor filter on the DC24. It appears to be as you described in the DC25, although my sense is that the 24 filter is smaller. I don't know for sure yet but will learn soon enough.
I thoroughly agree with your brush roll comments on the DC07 and DC14 vice the later dyson models. Mr. Dyson is finally getting the brush roll better and more suited for US carpets. It took Mr. Dyson awhile to realize that brush roll and suction are both needed to deep clean and groom carpets. And redesign the brush rolls to accomodate USA needs.
Carmine D.
This message was modified Apr 11, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #308 Apr 11, 2008 8:20 am
DysonInventsBig wrote:
You forgot to add – ..[wrong], lazy and fairly stupid too.DIB
HI D.I.B., since im considered an uninformed, no talent, and overweight not to mention ugly son of a gun, could you please enlighten us as how long a dyson lasts before needing major service. Keeping in mind the people that buy vacuums are lazy and fairly stupid too. B.T.W. you take nice pictures, how much does dyson pay you?
Whens the contract between dyson and L.G. expire,being the Expert you are i thought maybe you would know,since you head is tucked up Jimmys butt
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #309 Apr 11, 2008 8:44 am
mole wrote:
WHATS A USED DYSON WORTH
Hello Mole:
Interesting question for a number of reasons. First, more dyson refurbs especially of DC07, 14, and 15 models are being advertised by retailers. Second, the prices of refurbs have some direct and indirect impact on new dyson prices. The same is true for the reverse. New dyson prices affect the price of refurbs, especially on the identical models.
Finally, to answer your question, I would say the price [worth] of a used dyson depends on the warranty period and specifics in large part. The longer and better the warranty, the higher the price [worth].
I've seen Fry's Electronics recently advertise dyson refurbs, without any mention of warranty, from $209 [DC07] to $299 [DC15]. I believe the DC14 is $249. Big Lots advertise refurb dysons too. However, in their ads, Fry's and Big Lots make no mention of warranty. Not sure if dyson warrants refurbs and/or dyson refurb buyers from retailers like Fry's and Big Lots are on their own.
Carmine D.
This message was modified Apr 11, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #310 Apr 11, 2008 12:33 pm
Mole:
According to the Fry's internet site, the warranty on the dyson refurbs is 90 days. The site gives the refurb prices, but I've seen lower prices advertised in the newspapers.
90 days is a bogus warranty IMHO. Independents can give a longer warranty and personally and professionally stand behind it. Unfortunately, the DC07, 14 and 15 are among the worse dyson performers on rugs IMHO. With the clutch issues/repairs on the used dysons [particularly the 7 and 14], I don't think the mark up is worth the risks and headaches with the clutches. I think the clutch is worthless. If there is a market for used dysons, I suspect the Wal*Mart All Carpets DC07 is the best. Problem is this model was an exclusive and had a short lived sales cycle. At a retail price of $309-$359 NEW, I imagine these used dyson models with a one year warranty can command the best used dyson prices. The drawback on these dyson models is their usage on medium to high thick pile US rugs. Hard to push and pull.
I'd be curious to hear what you/other vacuum pros think about selling used DC07 and DC14 dysons.
Carmine D.
This message was modified Apr 11, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #311 Apr 11, 2008 1:41 pm
CarmineD wrote:
DIB:
As an active and now retired vacuum industry professional, I always recommended to vacuum buyers to read and use Consumer Reports as a starting place. Not the definitive results. CR is a guide not the gospel for vacuums. The CR test results need an expert's commentary and analysis. That's where the Moles and I of the vacuum world come in IMHO.
But after 6 years in the USA market and as many models, over 5000 prototypes and employing 500 engineers, one and only one dyson vacuum, the DC17, barely makes the CR top 10. Mr. Dyson's reputation as an engineer is sullied by that fact. IMHO.
CR reviews vacuums twice a calendar year. March and October. In between their semi-annual review editions, CR will preview new vacuum makes and models in monthly editions. I do not subscribe to CR and never have. I've received it as a gift subscription from time to time. I prefer to buy selected editions off the magazine rack when I please.
Carmine D.
Well taken.
.
I believe CR is much more deceptive by design than you believe (with vacuum reviews).I tell you what, I feel sorry for any vacuum manufacture that takes the financial risks and puts in the hard work developing new and innovative products when reviewed at CR.When it’s in CR’s best interest they will build a dumbed down test, just so the new innovative product looks bad. Making donors happy thereby making payroll comes first, readers come second.
.
Being a fair minded or reasonable….CR’s assessments should be taken with salt.An indie’s assessments should be taken with salt.Are the millions of Dyson users here in America who assess and then say “They Love Their Dyson’s”, are their assessments respected or passed on to potential customers by indie’s?DIB
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #312 Apr 11, 2008 1:46 pm
iMacDaddy wrote:
A friend and I was at Best Buy today, and had a chance to check out both the DC24 and DC25. The DC24 is incredibly small, and the brushroll is not as aggressive as those on other dyson models. The DC25 did have a better brush roll that is as large as the roller on the DC18. However, the bristles were arranged in thicker bunches than on the DC18 brush roll. I didn't try out the DC24 because I was mainly interested in the DC25. The 25 was easy to maneuver, and didn't have the same high pitch whine coming from the brush motor as the DC15/18, due to the use of a belt as opposed to a gear drive. Some users here have commented on the brush speed of the DC25 being faster than previous models, however, I could not tell the difference. To the touch, the brush roll spun at the same RPM's as on the DC18. However, I believe the shorter, thicker bunches of bristles would attribute to better surface cleaning and improved deep cleaning with the 25 as opposed to older models with taller, thinner bunches of bristles on the roller (sans DC17). I popped the lid off the Ball to extract the post-hepa filter that needs cleaning every three months, and it appears to be a water proof pleated filter. I'm interested in knowing if it would need cleaning at all. I used the DC25 in the music section where it was carpeted, and noticed much brown filth filling the container instantaneously. I think the new brush roll design really helps out in that respect, because I've demoed DC07's and DC14's in the same area on several occasions, and have never seen dirt enter the container as fast as it did with the DC25. After using the machine, I inspected the new unused prefilter, only to see that dirt has already soiled its clean surface. As a DC17 owner, I was disappointed by this, because dyson is touting this as its flagship vacuum, which can't filter squat compared to my DC17. After a couple months of use, my pre-filter is still white, and with the exception of a few grains of sand, is relatively clean as on the day it was delivered to my door step. I really wish that they could have used DC17 container on this machine rather than the DC18 bin. I don't think adding a couple of pounds by using the more sophisticated filtration system would make this machine a heavy weight monstrosity. Overall, I see the DC25 being a good step up from the DC18 because of its improved brushroll. It is especially better than the DC15 Animal that they had discounted for $449 (I hope they replace it with the DC25 Animal that is currently sold in the UK, the DC15 is simply unnecessary now).
Thanks for your review! I was somewhat disappointed hearing the pre-motor filter dirtying as you say. DIB
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #313 Apr 11, 2008 1:47 pm
DysonInventsBig wrote:
Are the millions of Dyson users here in America who assess and then say “They Love Their Dyson’s”, are their assessments respected or passed on to potential customers by indie’s?DIB
DIB:
Should theirs be? Or are they the same American users that are part of your sociological assessment as falling into the category:
" ..[wrong], lazy and fairly stupid too." DIB
Carmine D.
This message was modified Apr 11, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #314 Apr 11, 2008 3:32 pm
CarmineD wrote:
DIB:
Should theirs be? Or are they the same American users that are part of your sociological assessment as falling into the category:
" ..[wrong], lazy and fairly stupid too." DIB
Carmine D.
Mole attacked Mr. Dyson (one of many, many shameless attacks, all the while you sit on your hands) and his benevolent $50 million dollar gift and school for kids to learn to innovate and engineer.This should ultimately produce thousands of jobs and steams of tax income into/for the UK and perhaps other countries. I defended the good.
.
I’m setting the record straight….
“Suits” in general of American vacuum cleaner manufacturing are “lazy and fairly stupid.” I have seen it first hand and am in the position to comment.When it comes to respecting, understanding, appreciating and courting innovation and inventors American vacuum manufacturers do not lead.I have much respect for the hard working and moral, no matter their vocation.Mole, nor Carmine are going to take my words and spin them.
.
I'll say it again... I respect the opinions and vocations of the hard working and moral. DIB
P.S. Can you back up in scripture your support of Mole when attacks a race? Namely when you glossed and/or supporte him calling the Japanese "Japs". Holy is as Holy does.
This message was modified Apr 11, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #315 Apr 11, 2008 3:34 pm
mole wrote:
HI D.I.B., since im considered an uninformed, no talent, and overweight not to mention ugly son of a gun, could you please enlighten us as how long a dyson lasts before needing major service. Keeping in mind the people that buy vacuums are lazy and fairly stupid too. B.T.W. you take nice pictures, how much does dyson pay you?
Whens the contract between dyson and L.G. expire,being the Expert you are i thought maybe you would know,since you head is tucked up Jimmys butt
have a nice day
THE-MOLE
WHATS A USED DYSON WORTH
Mole,
Your spinning is of no avail...
Mole, you attacked Mr. Dyson (one of many, many shameless attacks) and his benevolent $50 million dollar gift and school for kids to learn to innovate and engineer.This should ultimately produce thousands of jobs and steams of tax income into/for the UK and perhaps other countries. I defended the good.
.
I’m setting the record straight….
“Suits” in general of American vacuum cleaner manufacturing are “lazy and fairly stupid.” I have seen it first hand and am in the position to comment.When it comes to respecting, understanding, appreciating and courting innovation and inventors American vacuum manufacturers do not lead.I have much respect for the hard working and moral, no matter their vocation.Mole, you nor Carmine are going to take my words and spin them, I reserve Lazy and Stupid for those Suits who are.DIB
I’ll say it again…I respect the opinions and vocations of the hard working and moral.
This message was modified Apr 11, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #316 Apr 11, 2008 5:42 pm
DIB:
You own your words and opinions. You have to live with them.
I don't share your opinion with regard to American vacuum buying consumers and professionals. Based on my vacuum industry experience, I found vacuum customers and industry peers to be right almost 100 percent of the time, very hard working and very intelligent. I can count on one hand the number of my customers/fellow industry experts who fit your description.
To answer your question about respect for and inclusion of dyson users' opinions by vacuum store owners and operators: I can only speak and answer for me. I respect and include theirs along with all others. Even, if I personally and professionally disagree.
Carmine D.
This message was modified Apr 11, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #317 Apr 11, 2008 6:25 pm
DysonInventsBig wrote:
P.S. Can you back up in scripture your support of Mole when attacks a race? Namely when you glossed and/or supporte him calling the Japanese "Japs". Holy is as Holy does.
DIB:
First, I did neither of what you say.
You are more of a biblical scholar than me. I recall a passage in the new Testament gospels when the scribes and pharisees put Jesus to the test on what should be done with the biggest whore in Palestine. Under Jewish law the penalty was death by stoning. Jesus, a Jew, knew the law. But He is also merciful, compassionate and forgiving. What is His answer to the crowd of men? And to the woman?
Carmine D.
This message was modified Apr 11, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #318 Apr 11, 2008 6:44 pm
Great review of the DC25 iMacDaddy, I have to say I was impressed with the brush bar on the DC25 much better than the DC15/18.
I had a look on the UK Dyson website and both the DC24 and DC25 have a removable nozzle head like the DC18 Slim, with the DC24 having a retaining clip once you push the head on!
Bucks03 I agree with you with regards to Dyson making a slim machine, the ball is a very good concept/design but makes the machines bulky. The DC03 (UK) was a very good machine, slim could lie flat to go right under furniture and was light to use. Dyson should do a updated version of this machine. The only draw backs for me where the power (700 watt motor) with about 90 airwatts and the brush bar. Put the DC25 brush bar on it and increase the power airwatts (maybe use the DDM as it's light and small) with the new wand design and slightly larger rear wheels and you have a successor to the DC03!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #319 Apr 11, 2008 6:56 pm
Hi DIB
I like the DC18 Slim to as my Mum uses one. The slim as the same motor wattage and airwatts in the UK as the DC15. The power nozzle on the slim is ok prefer the one on the DC15 with its metal soleplate. I like the idea you can remove the power nozzle on the slim like you can on the DC24/25. The DC25 may replace the slim as UK shops near me have dropped the DC18 since the DC24 and DC25 have been launched! The DC25 did feel lighter to the DC18 Slim to me. Thats because the motor is higher up on the slim to the DC25 using full ball technology (motor in ball V's small empty ball - slim). The carrying handle is only higher on the DC18 due to the motor position if this was lower so would be the carry handle on the top of the bin! A re-designed slim taking into account the DC03 model could be a consideration as an alternative to the ball technology. The small ball on the slim does not work as well as the bigger ball models (DC15/24/25)
We in the UK have only had the slim with the handle facing behind, all other UK Dyson have been front facing which I prefer! I can see you point!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #320 Apr 11, 2008 9:16 pm
mole wrote:
HI D.I.B., since im considered an uninformed, no talent, and overweight not to mention ugly son of a gun, could you please enlighten us as how long a dyson lasts before needing major service. Keeping in mind the people that buy vacuums are lazy and fairly stupid too. B.T.W. you take nice pictures, how much does dyson pay you?
Whens the contract between dyson and L.G. expire,being the Expert you are i thought maybe you would know,since you head is tucked up Jimmys butt
have a nice day
THE-MOLE
WHATS A USED DYSON WORTH
Mole, if only you could be as honest about Dyson as you are about yourself.
You probably are correct about vacuumm buyers before Dyson because the bought the over priced excrement sold by indies who conned then into believing their investment would be protected. Truth is the indies were getting rich on supplies, parts and labor.
Now Dyson has taken that away and the indies are sooo envious.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #322 Apr 12, 2008 7:19 am
HARDSELL wrote:
Mole, if only you could be as honest about Dyson as you are about yourself.
You probably are correct about vacuumm buyers before Dyson because the bought the over priced excrement sold by indies who conned then into believing their investment would be protected. Truth is the indies were getting rich on supplies, parts and labor.
Now Dyson has taken that away and the indies are sooo envious.
Hi H,S, What do you mean by honest,for the sake of building his own ego they have bilked and raped and destroyed the high end vacuum cleaner market.The general concesus with strong indys not just the hit and run make a quick buck type is all the same about dyson,to put it in simple terms they have been burnt to many times by companies like dyson,
Im just glad ill be around to see what these guys do to their dealer network, IT'S not going to be a pretty picture,Sort of like Carmine with the salteze bros,
Next question is when the innovator going to come out with a machine that has self adjusting speed control,like some machines have in the same price range............
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #323 Apr 12, 2008 7:36 am
mole wrote:
Next question is when the innovator going to come out with a machine that has self adjusting speed control,like some machines have in the same price range............
mole
Hello Mole:
I've heard and read about this feature, but I can't recall the makes and models having it. Can you tell us? Curious to know if they are sold by big box retailers/independents.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #324 Apr 12, 2008 7:41 am
DC18 wrote:
Hi DIB
The small ball on the slim does not work as well as the bigger ball models (DC15/24/25)
DC18
The DC18 does not have a ball wheel IMHO. It's something else unnamed. I think Mr. Dyson was experimenting with spin-offs of the ball wheel on the DC18. Then, he decided to go back to the original DC15 design ball on the DC24/25.
Ironically, GE crossed the same bridge in the early 60's. It called its wheel a ball but it was more on the order of the DC18 design and operation [more correctly the dyson DC18 is on the order of the GE]. A center placed oblong wheel and not a round ball.
If I can sum up the consensus correctly it would appear that the dyson DC18 is not the preferred wheel/maneuverability configuration for upright dyson vacuums. Instead the original dyson ball [DC15, 24, 25] is better and more preferred.
Carmine D.
This message was modified Apr 12, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #326 Apr 12, 2008 7:52 am
HI Carmine, miele has had this set up in their canisters the mid range S class for a long time,I do not know of any uprights that do this as of now, WORD ON THE STEET HAS IT THAT IF IT COMES TO MARKET IN UPRIGHTS LOOK FOR EITHER MIELE,LINDHAUS,SEBO,AND EVEN THE UNINNOVATIVE AMERICAN COMPANY KIRBY.
I would like to add that panasonic in the late 80s early 90s had the electronic speed control on their uprights,How about the hoover electronic 1000 canister from the 70s now sought after by collectors.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #327 Apr 12, 2008 7:54 am
Thanks Mole. Keep me posted. I like that feature on an upright vacuum cleaner. Ideal for throw/area rugs!
The HOOVER Z has a spinoff of this type of feature but it is manual/user controlled. Called DigiTouch Control Pad. Adjusts automatically to rug height and gentleness after the user touches the desired settings.
Carmine D.
This message was modified Apr 12, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #328 Apr 12, 2008 8:53 am
Carmine, do you think that TTI is going to get hoover back where it belongs or just let them wallow in the mess that their in now,the name of game today is quality and longevity,which the overseas vacuum manufactures except the germans just settle for peddeling mediocre overpriced plastic garbage.
IT just seems to me that product quality is of no concern anymore,just lots of hype and getting rewarded for screwing the public................
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #329 Apr 12, 2008 10:39 am
mole wrote:
Next question is when the innovator going to come out with a machine that has self adjusting speed control,like some machines have in the same price range............
mole
I doubt that Dyson would consider this feature in the short-term. Not that it doesn't have merit for some people, just that it wouldn't make business sense for them. If they are already beating most of the competition with their unique, premium-priced, shaped plastic models, to introduce a feature such as this would reduce their sales margin and have an impact on reliability / servicing.
The other machines need every 'draw' they can to get people to consider them over Dyson for the price. Dyson bets their market longlitivity with their ongoing R&D spend.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #330 Apr 12, 2008 1:22 pm
mole wrote:
Carmine, do you think that TTI is going to get hoover back where it belongs or just let them wallow in the mess that their in now,the name of game today is quality and longevity,which the overseas vacuum manufactures except the germans just settle for peddeling mediocre overpriced plastic garbage.
IT just seems to me that product quality is of no concern anymore,just lots of hype and getting rewarded for screwing the public................
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #331 Apr 12, 2008 1:27 pm
M00seUK wrote:
I doubt that Dyson would consider this feature in the short-term. Not that it doesn't have merit for some people, just that it wouldn't make business sense for them. If they are already beating most of the competition with their unique, premium-priced, shaped plastic models, to introduce a feature such as this would reduce their sales margin and have an impact on reliability / servicing.
The other machines need every 'draw' they can to get people to consider them over Dyson for the price. Dyson bets their market longlitivity with their ongoing R&D spend.
M00seUK:
I don't agree. Dyson sales have made gains from year to year due to increases in prices and expanding into new markets. Dyson has lost market share in units and percentages to the competition in the UK since 2004 and not gained it back. What is dyson now in the UK? About 30 percent?
The ball technology of 2005 is old. What do you think is new and better from dyson in the last 6 years [in the USA] that makes dyson worthy of the 'premium' prices?
It appears from the commentary on the DC25 that dyson has finally come up with a brush roll that meets US standards. After only 6 years of trying! What kind of R&D is this? No, the R&D is not spent on vacuums. It's spent on other things that have no bearing on vacuums.
Carmine D.
This message was modified Apr 12, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #332 Apr 12, 2008 2:35 pm
Carmine, you've missed my point. What I am saying is that I believe it's highly unlikely that Dyson would introduce a 'self adjusting speed control' feature in the near future, because at the moment in time they have more than enough product differentiators from the competition. They may well have looked in to it, they may have filed patents on their own method.. but unless they believe they will lose major market share by not having it, it won't be added... at least not to an upright. Robot cleaner, perhaps - but you're talking a whole new price level with that segment.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #333 Apr 12, 2008 4:29 pm
M00seUK wrote:
They may well have looked in to it, they may have filed patents on their own method.. but unless they believe they will lose major market share by not having it, it won't be added... at least not to an upright. Robot cleaner, perhaps - but you're talking a whole new price level with that segment.
M00seUK:
Dyson is too late on the robotic vacuum market in the USA. Rhomba iRobot, which launched in October 2002, has a lock on it now. iRobot is on it's 5th generation of robotic vacuums. Prices range from $100 for the garage dirt dog to $279 for it's top of the line. Dyson missed the boat with this emerging market in a big way. Why? Let's see: What was dyson working on? Failed contra rotating washer, scrubbed in 2005; the $1400 airblade hand drier with languishing sales for the past 2 years. Both products a huge waste of time and resources IMHO. [Sorry Airblade-Matt mmc].
I didn't miss your point. I disagree with your point. If a company is content to increase yearly profits solely by expanding the same old products to new markets, it's heading on a collision course with the competition. And it will eventually lose. Look at the decline of dyson vacuum sales and market share since 2004 in the UK for the proof.
Carmine D.
This message was modified Apr 12, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #334 Apr 12, 2008 5:37 pm
CarmineD wrote:
If a company is content to increase yearly profits solely by expanding the same old products to new markets, it's heading on a collision course with the competition. And it will eventually lose. Look at the decline of dyson vacuum sales and market share since 2004 in the UK for the proof.
Carmine D.
I said this about Hoover just re introducing the same old junk and you disagreed. Of course you now agree since Dyson is doing similar things.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #335 Apr 12, 2008 6:08 pm
HARDSELL wrote:
I said this about Hoover just re introducing the same old junk and you disagreed. Of course you now agree since Dyson is doing similar things.
HARDSELL:
I never said I invented the reasoning. I'll agree that you said it about HOOVER. And I'll say it about dyson now. You should have no problem agreeing with me/Mole, since you are the originator of the observation.
One might opine that Mr. Dyson is worse off than HOOVER by not profiting from the HOOVER errors. Instead, Mr. Dyson is taking the same path. Living off his laurels. I don't take credit for making the latter observation either. Mole said it a few posts up in number 322. His later question to me about TTI and HOOVER is directly related to that post's point and this subsequent series of exchanges.
Carmine D.
This message was modified Apr 12, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #336 Apr 12, 2008 9:17 pm
mole wrote:
B.T.W it seems like dyson is following hoovers lead in product development,way to much of the same thing,just a few cosmetic changes here and there,nothing earth shattering.
MOLE
HARDSELL:
To validate your and Mole's concurrence on the dyson-HOOVER comparison, I took the liberty to quote Mole's words in post 269 on this thread. I didn't disagree with him.
Fact is that later in post 331, I say that Mr. Dyson has not produced any improvements to the dyson vacuums in the last 6 years in the USA. Save finally revamping the brush roll on the DC25, according to comments provided by posters.
Are there products and/or improvements that you want to site that I missed?
Carmine D.
This message was modified Apr 12, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #337 Apr 12, 2008 10:06 pm
CarmineD wrote:
M00seUK:
I don't agree. Dyson sales have made gains from year to year due to increases in prices and expanding into new markets. Dyson has lost market share in units and percentages to the competition in the UK since 2004 and not gained it back. What is dyson now in the UK? About 30 percent?
The ball technology of 2005 is old. What do you think is new and better from dyson in the last 6 years [in the USA] that makes dyson worthy of the 'premium' prices?
It appears from the commentary on the DC25 that dyson has finally come up with a brush roll that meets US standards. After only 6 years of trying! What kind of R&D is this? No, the R&D is not spent on vacuums. It's spent on other things that have no bearing on vacuums.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #339 Apr 13, 2008 7:32 am
mole wrote:
Carmine, do you think that TTI is going to get hoover back where it belongs or just let them wallow in the mess that their in now,the name of game today is quality and longevity,which the overseas vacuum manufactures except the germans just settle for peddeling mediocre overpriced plastic garbage.
IT just seems to me that product quality is of no concern anymore,just lots of hype and getting rewarded for screwing the public................
MOLE
Hello Mole:
I have mixed feelings about the TTI buyout of HOOVER and future HOOVER prospects. Certainly, Maytag ruined HOOVER. But HOOVER didn't help matters going back to the 60's. As a dealer, it was evident to me and others in the business that HOOVER made the decision to cater to the bog box retailers, at the expense of the independents who were their faithful flock.
It appears TTI may have proved me wrong on the Anniversary HOOVER edition. I'm still waiting to see this model and scope it out at BEST BUY. I hope it's a contender. HOOVER is still a widely recognized and renown name in floorcare. It has many acclaimed floorcare products. But the quality of these products like the HOOVER vacuums have deteriorated. Will TTI improve it? I don't know but I am hopeful.
Carmine D.
This message was modified Apr 13, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #340 Apr 13, 2008 7:41 am
DIB:
WRT Consumer Reports and its ratings and assessment of dyson vacuums, it's noteworthy and commendable that dyson was second in reliability in March 2008 to Kirby [which has maintained the number one spot for years]. Certainly this must make Mr. Dyson smile and feel good. Even if only one of his dyson models in the last 6 years make the top 10 CR ratings [DC17].
Carmine D.
This message was modified Apr 13, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #341 Apr 13, 2008 8:08 am
CarmineD wrote:
HARDSELL:
I never said I invented the reasoning. I'll agree that you said it about HOOVER. And I'll say it about dyson now. You should have no problem agreeing with me/Mole, since you are the originator of the observation.
One might opine that Mr. Dyson is worse off than HOOVER by not profiting from the HOOVER errors. Instead, Mr. Dyson is taking the same path. Living off his laurels. I don't take credit for making the latter observation either. Mole said it a few posts up in number 322. His later question to me about TTI and HOOVER is directly related to that post's point and this subsequent series of exchanges.
Carmine D.
Carmine,
It seems that Mr. D has gone off the deep end. I think the DC07 was his best vacuum. He should have simply made some small improvements as opposed to reinventing a good thing.
I used a DC14 and found no gain in performance. I just do not like the other models, although I have no real experience using them.
I will continue to use my Royal and Kirby and buy a DC07 when they get rock bottom cheap or a decent new Dyson hits the market.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #342 Apr 13, 2008 12:05 pm
HARDSELL wrote:
Carmine,
It seems that Mr. D has gone off the deep end. I think the DC07 was his best vacuum. He should have simply made some small improvements as opposed to reinventing a good thing.
I used a DC14 and found no gain in performance. I just do not like the other models, although I have no real experience using them.
I will continue to use my Royal and Kirby and buy a DC07 when they get rock bottom cheap or a decent new Dyson hits the market.
Hardsell,
I agree, the DC07 is probably the best filtering (excluding Root + Core Separator) Dyson to date, and for many reasons.Dyson filed patents on both the DC07 filtration and the DC14 around the same time, but introduced the DC07 as his first multi-cyclonic.The lower handle height on the DC14 is (I’m told) the reason for its introduction.But in typical Dyson fashion, there is no sales literature or information anywhere supporting this feature.
The ball pivoting in concert with an articulated nozzle like the DC15 and DC18 is very cool and yes, it makes vacuuming easier.DIB
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #343 Apr 13, 2008 1:17 pm
CarmineD wrote:
DIB:
WRT Consumer Reports and its ratings and assessment of dyson vacuums, it's noteworthy and commendable that dyson was second in reliability in March 2008 to Kirby [which has maintained the number one spot for years]. Certainly this must make Mr. Dyson smile and feel good.
I have ot read this CR report and had know idea of Dyson rating 2nd. Thats BIG! Yes, James shouid be very pleased. Thanks for letting me know.
Even if only one of his dyson models in the last 6 years make the top 10 CR ratings [DC17].
Dyson does not lead the industry at the floor and so I cannot agree with his (at times/on some vacuums) beat my carpet to a pulp concept (DC21 for example). Hear's my suggestion... on how Dyson should fix his nozzle and/or brush? Study and copy. A great deal of what manufacturers design at the nozzle and brush are not patent protected any longer, and are in the public domain. Study and copy and/or incorporate the best elements, it is that simple. DIB
Carmine D.
This message was modified Apr 13, 2008 by DysonInventsBig
Electrolux UltraOne EL7070, Bissell BigGreen Deep Cleaning Machine
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Points: 110
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #346 Apr 21, 2008 11:13 am
Well, I am in the process of moving into a new place that happens to have soft delicate carpeting that my current DC17 would simply destroy. So this weekend I had to get a new vacuum. I was considering the upcoming DC23 canister, however, the inability to attach tools directly to the hose, coupled with the use of a less aggressive motorhead from the DC18, as well as the steep price tag and lack of DDM has led me to the DC25. There are several things that should be noted about the DC25. First, the brushroll is simply heads and shoulders above anything else dyson has used in any upright. Its bristles are aggressive enough to deep clean without tearing your carpet up. When vacuuming carpet, you can definitely feel the aggressive nature of the brushroll with a slight vibration that resonates all the way up the handle. This is something that I have not felt on other models such as the DC07, DC14, DC15, DC17, and DC18. The brushroll, coupled with the redesigned motorhead, creates a tight seal between the carpet and the soleplate. To further test this finding, I took out a bathroom rug and used my DC17 and DC25 on it. The 17 was able make a few passes while tearing many fibers out of the rug. However, the 25 could not roll on the rug without bunching it up because the tight seal between the rug and sole plate would not permit it to roll smoothly on the rug. In addition, some may think that the DC18 and DC25 will perform the same because of their similarly sized brush rolls; they don't. The DC18 doesn't have that tight suction feel in the motorhead as the DC25, nor do you feel a slight vibration in the handle generated from the brushroll as you would with the 25.
In addition to much improved agitation, the tool system has also been redesigned. Gone are the old attachments that you have to twist on cleaning wand/hose to insure a tight fit for use. Instead, a new "snap-on" system has been implemented so that tools simply snap into place, either on the cleaning wand or hose, withouth having to tightly twist them on. Pressing a small button located on the receptor end releases the attachment. A small lamintated foam seal within the receptor ends of the cleaning wand and hose insure a tight seal between it and the attachments. This may seem like a welcome change for the better, however, those with tools like the U-bend brush, or the dusting brush will need to have smaller connector adapters (the same size used for the DC16 hand held). Those other attachments such as the hard floor tool and the turbo brush are useless with this machine, unless there is some sort of adapter made available soon for use with the DC24/DC25.
The redesigned tools (upholstery brush, combination crevice/dusting brush tool) no longer have the "high-velocity" holes in them, with allows for much more air flow to pass through them. This has definitely improved performance, especially with the dusting brush, that creates a very tight seal between it and the surface it comes in contact with.
A new air valve system has been implemented to allow airflow to pass through the cleaning wand/hose only when the wand and handle are released and pulled off the machine. Because of this, the air is constantly flowing through the motorhead, even when upright, and now longer do you hear noisy air flow coming though the top of the handle.
As far as size and weight is concerned, the DC25 is very small in comparison to the DC15 and DC17, as well as other full size models. It is noticably light weight, like the DC18 Slim, the model of which the small cleaning bin is sourced from. I believe dyson wanted to go the compact/lightweight direction with the new Ball models because many felt the DC15 looked too big, bulky, and complicated. When comparing the DC15 Animal to the DC25 on the showroom floor, the DC15 definitely looks less ergonomic than the DC25, which has a far more simplistic look.
Overall, I think the DC25 is a great machine that should bode well for the company. It is compact, lightweight, easy to steer, but it is very powerful as well. In regards to ergonomics, I find the DC25 easier to use in comparison to every other dyson model currently available. The new brushroll/motorhead should definitely score well with Consumer Reports, and I am eager to see what's in store for the next comparison. The DC15 may not have been as great of a machine as it could have been, however, I strongly feel that the DC25 is "the greater dyson."
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #347 Apr 21, 2008 5:54 pm
Interesting review\info of the DC25 iMacDaddy. I agree with you when I tested the DC25 (UK) in a shop you could feel and tell the brush bar was totally different to any other Dyson model on the DC25. Shame this is not like this on the DC24, but suppose with it's smaller size you can't expect everything! Not sure I like the stair tool, it's the simular to the DC18's but square! The nozzle does not fitt fully on the surface, either the front part is up or the back depending how your using it!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #348 Apr 24, 2008 12:15 am
iMacDaddy,
Thanks for your review.I like your tag…“The DC25 is the greater Dyson.”The DC15 gets beat up at review sites on occasion (certainly not always) and here by some over its weight, I have one and I like it, but can agree that it is feels somewhat heavy for turning.Our housekeeper is a tiny thing and does not have the strength to turn the DC15 but has told me another client owns DC18 and she can turn it and loves it.
It's got to be a great feeling for James Dyson, seeing that he is the only manufacturer with turning uprights. It looks like knock-off manufacturers or otherwise should not be able to reverse engineer these ball vacuums (at least for a while anyways). DIB
.
...oops, I forgot to type not in my above text. added 4/26/08
This message was modified Apr 26, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #349 May 6, 2008 4:38 pm
iMacDaddy wrote:
There are several things that should be noted about the DC25. First, the brushroll is simply heads and shoulders above anything else dyson has used in any upright. Its bristles are aggressive enough to deep clean without tearing your carpet up. When vacuuming carpet, you can definitely feel the aggressive nature of the brushroll with a slight vibration that resonates all the way up the handle. This is something that I have not felt on other models such as the DC07, DC14, DC15, DC17, and DC18. The brushroll, coupled with the redesigned motorhead, creates a tight seal between the carpet and the soleplate. To further test this finding, I took out a bathroom rug and used my DC17 and DC25 on it. The 17 was able make a few passes while tearing many fibers out of the rug. However, the 25 could not roll on the rug without bunching it up because the tight seal between the rug and sole plate would not permit it to roll smoothly on the rug. In addition, some may think that the DC18 and DC25 will perform the same because of their similarly sized brush rolls; they don't. The DC18 doesn't have that tight suction feel in the motorhead as the DC25, nor do you feel a slight vibration in the handle generated from the brushroll as you would with the 25.
When I read this section of your post, it made me want to experiment with my DC15, as in my opinion, the DC15 doesn't seem to perform any better on carpet than any other cleaner. Indeed, Which? Magazine was a little disappointed with its test results.
I decided to try to improve the suction at the soleplate by a simple modification: blocking that ridiculous "large particle" opening.
I took a sheet of robust kitchen paper, and simply folded it tightly into the approximate size of the opening, then inserted it into the opening on the underside of the bumper.
Switching on, the cleaner now hugs the carpet much better. The pile seems to stand more upright and I am convinced that the machine is removing more dirt from the carpets, as there appears to be evidence in the bin, of ancient 'Zorb' Carpet Powder that has not been used in two years! Also, there appears to be evidence of more grit in the bin than is usual. The downside is that the machine now hugs vinyl floorcoverings and lightweight rugs somewhat more intimately, making for resistant manoeuvring.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #350 May 6, 2008 5:26 pm
Trilobite wrote:
When I read this section of your post, it made me want to experiment with my DC15, as in my opinion, the DC15 doesn't seem to perform any better on carpet than any other cleaner. Indeed, Which? Magazine was a little disappointed with its test results.
I decided to try to improve the suction at the soleplate by a simple modification: blocking that ridiculous "large particle" opening.
I took a sheet of robust kitchen paper, and simply folded it tightly into the approximate size of the opening, then inserted it into the opening on the underside of the bumper.
Switching on, the cleaner now hugs the carpet much better. The pile seems to stand more upright and I am convinced that the machine is removing more dirt from the carpets, as there appears to be evidence in the bin, of ancient 'Zorb' Carpet Powder that has not been used in two years! Also, there appears to be evidence of more grit in the bin than is usual. The downside is that the machine now hugs vinyl floorcoverings and lightweight rugs somewhat more intimately, making for resistant manoeuvring.
Has any one else tried this?
Trilobite,
Yes, I have.In theory, by plugging up this hole you just made your vacuum suck better than the DC17.And it’s highly maneuverable unlike the 17, and softer tuffs too.A fix for your lighter rugs, etc. getting sucked to much…A quick and dirty way would be to use duct tape to cover the debris channel opening > then open it (peal tape back) up somewhat when doing lighter carpets.Or cover this opening with duct tape and peal it back just enough (creating an air leak) so to set suction just right on the light carpets and leave it this way for the other carpets too.Keep an eye on the pre-filter, it may dirty faster.DIB
This message was modified May 6, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #351 May 6, 2008 6:32 pm
Thanks DIB.
I also noticed that with the modification, the edge cleaning seems to be a bit better, as suction is forced to enter at the sides of the soleplate. (I really miss the older UK Hoovers, with their flared bristles brushed edge cleaning).
Now, I wonder if it is possible to add beater bars to the brushroll?
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #353 May 10, 2008 9:03 am
Hi Trilobite
I will give it a go with my DC15 and let you know! Explains why the DC18 Slim head without the large debris pickup hole hugs the floor better than the DC15!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #354 May 11, 2008 7:44 pm
DC18 wrote:
Hi Trilobite
I will give it a go with my DC15 and let you know! Explains why the DC18 Slim head without the large debris pickup hole hugs the floor better than the DC15!
DC18
I wondered whether the DC18 had that opening on it; now I know, ta. Dyson's engineers have a funny way of going about things, by introducing features on a particular model, for them to disappear on the next, and reappear further down the line.
They really need to address the 'up to the edge' cleaning ability of the DC15, both side on and straight on. It may be fine on vinyl flooring, but on carpet it is a pain in the neck. The brushes never get as close as the Hoovers did.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #356 May 12, 2008 6:17 pm
Trilobite
I know what you mean, I bet if someone did the same with a DC14 it would feel different! More powerful. I have tried it on my DC15 and what a difference plugging up that hole mades, so much so that i can hardly push it a easily as before. The carpet pile lifts so much better and I could see the carpet being lift where the nozzle was!
Yes I have to agree what you say about Hoover edge cleaning. The Hoover Turbopower (1980's) for one had great side\edge suction cleaning performance, with it's flared edge brushes on the brush roll. Even Hoover (UK) have stopped doing this now! The side 'whiskers' on the DC07 where quite good why they dropped it after the DC14 who knows? Sebo Felix has very good edge cleaning too.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #357 May 13, 2008 7:49 am
DC18 wrote:
Trilobite
I know what you mean, I bet if someone did the same with a DC14 it would feel different! More powerful. I have tried it on my DC15 and what a difference plugging up that hole mades, so much so that i can hardly push it a easily as before. The carpet pile lifts so much better and I could see the carpet being lift where the nozzle was!
Yes I have to agree what you say about Hoover edge cleaning. The Hoover Turbopower (1980's) for one had great side\edge suction cleaning performance, with it's flared edge brushes on the brush roll. Even Hoover (UK) have stopped doing this now! The side 'whiskers' on the DC07 where quite good why they dropped it after the DC14 who knows? Sebo Felix has very good edge cleaning too.
DC18
You probably don't have the Orecks in the UK. For those who do, look at the Oreck edge cleaners. Compare to the dyson DC07. Makes the DC07 edge cleaners look useless. Oreck's edge cleaners work both on bare floors and rugs. The best I've found so far in design function and performance.
Carmine D.
This message was modified May 13, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #358 May 13, 2008 8:20 am
CarmineD wrote:
You probably don't have the Orecks in the UK. For those who do, look at the Oreck edge cleaners. Compare to the dyson DC07. Makes the DC07 edge cleaners look useless. Oreck's edge cleaners work both on bare floors and rugs. The best I've found so far in design function and performance.
Carmine D.
Orecks are sold in the UK, mainly in catalogues targeted at 'seniors', looking for new ways to spend their children's inheritance. Possibly in independent dealers too, but like in the US, they're a dying breed these days.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #359 May 13, 2008 8:24 am
The seniors and/or the Orecks? Certainly not independent vacuum store owners and operators who have kept a steady and stable presence in the US for over 50 years!
Oreck has a network of about 500 stores nationwide in the US. Has never closed a store to my knowledge after it's opened and continues to open new stores almost weekly. For most who have used the Oreck stores, whether for Oreck/other brands, they give the stores very high praise, both staff and atmosphere. Myself included.
Despite the common misconception proliferated by some so called x-perts, the 8 pack of bags sell for $16.95 not $25 as the x-perts say. Oreck says 8 should last the average user one year. $2 every 50 days is a small price that most would be willing to pay for the luxury of not having to dump a dirt bin every few days. I may stop by one of the Oreck stores and pick up a pack soon and say hi to Dave.
Carmine D.
This message was modified May 13, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #360 May 13, 2008 9:05 am
CarmineD wrote:
The seniors and/or the Orecks? Certainly not independent vacuum store owners and operators who have kept a steady and stable presence in the US for over 50 years!
Oreck has a network of about 500 stores nationwide in the US. Has never closed a store to my knowledge after it's opened and continues to open new stores almost weekly. For most who have used the Oreck stores, whether for Oreck/other brands, they give the stores very high praise, both staff and atmosphere. Myself included.
Despite the common misconception proliferated by some so called x-perts, the 8 pack of bags sell for $16.95 not $25 as the x-perts say. Oreck says 8 should last the average user one year. $2 every 50 days is a small price that most would be willing to pay for the luxury of not having to dump a dirt bin every few days. I may stop by one of the Oreck stores and pick up a pack soon and say hi to Dave.
Carmine D.
The fact that it takes so many uses to fill an Oreck bag and only a few days to fill a Dyson dirt bin tells me that the Oreck is leaving a lot of dirt in the home. Thanks for confirming what the experts already knew.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #361 May 13, 2008 11:56 am
HARDSELL wrote:
The fact that it takes so many uses to fill an Oreck bag and only a few days to fill a Dyson dirt bin tells me that the Oreck is leaving a lot of dirt in the home. Thanks for confirming what the experts already knew.
I hope you are speaking in jest or just to bait Carmine...but just in case you don't realize...the "frothing effect" a Dyson does to dirt is fills the container, not the amount the vacuum picks up. Take a full container to an Oreck dealer (or any other bagged vacuum dealer) and vacuum up the dirt from the dirt cup and see how little the bag is filled.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #362 May 13, 2008 9:40 pm
Lucky1 wrote:
I hope you are speaking in jest or just to bait Carmine...but just in case you don't realize...the "frothing effect" a Dyson does to dirt is fills the container, not the amount the vacuum picks up. Take a full container to an Oreck dealer (or any other bagged vacuum dealer) and vacuum up the dirt from the dirt cup and see how little the bag is filled.
You are correct, but not for the reason that you say. The real reason: An Oreck won;t pick up that much dirt if you dump the Dyson on a hard surface.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #363 May 14, 2008 7:33 am
HARDSELL wrote:
You are correct, but not for the reason that you say. The real reason: An Oreck won;t pick up that much dirt if you dump the Dyson on a hard surface.
I highlighted the operative words. I recommend the local dump. Every county in the US has one, usually free for residents to use just for that purpose. Although some county/city and states may charge a special dump fee for foreign made junk that is dropped off for recycle/waste/disposal.
Carmine D.
This message was modified May 14, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #364 May 14, 2008 6:16 pm
Picked up the May '08 issue of Better Homes and Gardens today, in their closet space/storage article they covered lightweight vacuums. The Dyson DC24 was their overall top pick due not only to its "chic look" but also to excellent power in such a small package. Other machines covered were the Hoover EmPower, Dirt Devil Featherlite bagless, Miele Callisto, Sebo Air Belt C2.1, and a Panasonic compact canister.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #365 May 14, 2008 6:52 pm
No Oreck? The original and oldest lightweight in the USA. No Riccar/Simplicity? No Felix Sebo? Doesn't sound like a very worthy list of lightweight contenders. Just a few name uprights and canns in all price ranges from low to high. Thanks for the heads up. I will make plans to read. Depending on the content and conclusions, I just might have to send in my response to that article and ask why the obvious standouts were left out.
Carmine D.
This message was modified May 14, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #366 May 18, 2008 4:08 pm
Motorhead wrote:
Picked up the May '08 issue of Better Homes and Gardens today, in their closet space/storage article they covered lightweight vacuums. The Dyson DC24 was their overall top pick due not only to its "chic look" but also to excellent power in such a small package. Other machines covered were the Hoover EmPower, Dirt Devil Featherlite bagless, Miele Callisto, Sebo Air Belt C2.1, and a Panasonic compact canister.
From my reading of the article, all the vacuums reviewed get high marks for their perfomance and size. None gets knocked down with any cons. HOOVER EmPower gets the feature views in all the closets illustrated in the article. And the HOOVER EmPower gets kudos for the hush mode and fold down handle. This HOOVER model has been around since the spring of 2004 and still very pervasive among all the big box retailers. It is also a Consumer Reports' pick too for lightweight, full size power and inexpensive price tag.
I will write Better Homes & Gardens and ask why the Oreck was conspicuously omitted. Curious to see what they say, if anything.
Carmine D.
This message was modified May 18, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #367 May 18, 2008 5:39 pm
CarmineD wrote:
From my reading of the article, all the vacuums reviewed get high marks for their perfomance and size. None gets knocked down with any cons. HOOVER EmPower gets the feature views in all the closets illustrated in the article. And the HOOVER EmPower gets kudos for the hush mode and fold down handle. This HOOVER model has been around since the spring of 2004 and still very pervasive among all the big box retailers. It is also a Consumer Reports' pick too for lightweight, full size power and inexpensive price tag.
I will write Better Homes & Gardens and ask why the Oreck was conspicuously omitted. Curious to see what they say, if anything.
Carmine D.
No Oreck? The original and oldest lightweight in the USA.
They will likely tell you that they only recommend based on performance and not the age of the manufacturer. Years in business does not = best performance. After many years of being one of the best we already know how Hoover quality and performance declined to the point that they sold. Oreck at it's best can't compare to the worst Hoover. They should close and quit bilking the old uneducated consumers.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #368 May 18, 2008 7:07 pm
HARDSELL wrote:
No Oreck? The original and oldest lightweight in the USA.
They will likely tell you that they only recommend based on performance and not the age of the manufacturer. Years in business does not = best performance. After many years of being one of the best we already know how Hoover quality and performance declined to the point that they sold. Oreck at it's best can't compare to the worst Hoover. They should close and quit bilking the old uneducated consumers.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #369 May 20, 2008 8:36 pm
DC18 wrote:
Trilobite
I know what you mean, I bet if someone did the same with a DC14 it would feel different! More powerful. I have tried it on my DC15 and what a difference plugging up that hole mades, so much so that i can hardly push it a easily as before. The carpet pile lifts so much better and I could see the carpet being lift where the nozzle was!
DC18
I tried it with a DC14, and did not notice any difference in carpet hugging ability (half-inch pile depth).
Comparing the two unmodified cleaners, DCs14 & 15, I would say that the DC15 has the better cleaning ability on plusher type carpets, and DC14 is better on short pile carpets. If you have a mixture of carpets, then you need a mixture of Dyson cleaners! Absolutely daft.
And thus we come to another little design problem: the lack of a "carpet height right control". From what I gather, auto-floating cleaner heads don't suit all types of carpet, hence the introduction of the pile height adjuster.
If Dyson is treading in Hoover's footsteps (or sweep path!), and it certainly seems to be a case of Dyson re-inventing the wheel, wouldn't it be more sensible to incorporate tried and tested designs that work, that others have already proven?
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #370 May 21, 2008 8:08 am
Hello Trilobite:
Many posters here and elsewhere, myself included, have cited the dyson's lack of a rug adjustment as a major drawback. Especially when you compare with less expensive models which make this feature a standard in the industry.
HOOVER made the self-adjusting rug height claim in the early 60's with the Dial-a-matic. It was flawed for medium to thick carpets, which made the Dial impossible to use. HOOVER soon added rug adjustments and even the power feature which is still in use today on HOOVER [and even other brands].
One of dyson's weaknesses is its complete failure to know and apply past vacuum history and experience to its models. Sub par brushbar on the DC07/14 and lack of height adjustments are 2. Dyson corrected the first after several years but not the last.
Carmine D.
This message was modified May 21, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #371 May 21, 2008 3:24 pm
Hi Trilobite
That does surprise me a little with the DC14 but I suppose with it being a more powerful machine (only slightly!?) than the DC15 plugging that hole wouldn't make much difference!
One thing James Dyson mentioned when he was designing and engineering his first bagless machine (DC01) and still to this day he wanted a machine that was easy to use, no dials and switches to bend down and change so he put the self adjusting floating head on the DC01 and all uprights to follow so far! I believe the first machine James Dyson designed that was sold in Japan before the DC01 had a switch on the front which was a height adjuster (correct me if I'm wrong!). I do like the floating head on the Dyson machines but if Dyson were to look at this all his current designs would not work with a carpet height adjuster. Vacuums that use this are 4 or 3 wheel designs, a design that James Dyson and his team see a flaw with, hence the ball design! Plus the 2 wheel design that his other models use!
One machine I believe has the answer on the current market is the Sebo X4 with it automatic height adjust that continuely senses the height of the head to make sure it's at optimal level (taking brush bar wear into consideration!) on all floor types!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #372 May 21, 2008 3:56 pm
DC or anyone,
I have never seen or used a vacuum with this automatic carpet height adjuster.I the patent (Hoover) shows it using a dedicated motor and gearing.Does it work?Does it much additional weight?Thanks.DIB
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #373 May 21, 2008 6:21 pm
DIB
I can not comment on any other that has used a simular auto height adjuster like the Sebo X4. I've demo'd a Sebo X4 and it seem light in use, and no heavy to pickup than any standard upright! From the demo the machine adjusted the head cleaning height to the correct height for that floor type. You can see a demo on the Sebo UK website of this. The way the Sebo work it uses an onboard computer which is constantly monitor and adjusting the cleaning head height using a centre wheel underneath. I believe also in conjuction with the brush bar, it senses when the brush bar is in contact with the carpet and adjusts to the correct height (not too low or too high). The Felix does not have this feature but an indicator tells you if you have the manual height too high or too low!
The Sebo X4 and Felix feels like they has 'self propelled' built in as the cleaner moves\glides forward with minimum effort to push it!
The one thing I used to find on cleaners I've used with manual height adjustment is that there is always a carpet in the house where none of the settings suit. Too high or too low! Where as self adjusting there is no issue, but thats my personal opinion from my own usage!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #374 May 21, 2008 7:57 pm
DC18 wrote:
Hi Trilobite
the self adjusting floating head
DC18
For the record: This is the classic sales pitch [exact word for word verbage] HOOVER and its reps used in the early 1960's with the Dial-a-Matic. The demo to show the self-adjusting head worked like this: With the HOOVER Dial in the ready position, the rep would get down and with his/her hands positioned on each end of the brush nozzle and lift it up and down. While saying it self adjusts to all carpet heights.
At the time, the overriding consideration for the appeal of the HOOVER Dial was its two in one vacuums. Conventional upright with beater bar for rugs and a full one horse power suction motor for attachment and above the floor cleaning. The Dial feature was to increase/decrease the one horse power suction motor for both rug/tool cleaning. 6 settings. 3 for rugs. 3 for floors/tools. Low medium and high. The User manual admonished users never ever to exceed medium suction for rug cleaning.
It wasn't long before the Dial was changed to include a 3 position rug height adjuster on the head nozzle. So much for the self-adjusting floating head [nozzle].
Almost 45 years later with the DC07 pink, I experienced the exact same problem [as the Dial] on my rugs. Now made worse by the ratcheting noise. Why? The supposed self-adjusting dyson brush bar nozzle sinks into the rug and stops the brushbar. In turn triggering the ratcheting noise.
Carmine D.
This message was modified May 21, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #375 May 22, 2008 3:53 pm
My problem with the Dysons is that the lack of sensible features make them awkward to use, particularly the lack of carpet height control, and the exceedingly useful handle-pedal lock.
I find (and other people I know, have also found) that the Dysons are awkward to maneouvre over different height levels, such as the threshold strips between rooms. Or trying to go from fitted carpet onto a hearth rug. With a Dyson, you have either to reverse over the height difference, or bend down and lift the head over, or put the cleaner fully upright and lift it onto the rug.
With most other upright makes, one simply presses down upon the machine's handle, the cleaner head pivots upon the rear wheels, push straight over the height difference - and you carry on cleaning.
Simple.
Also, the cleaning hose is a nuisance, having to haul out the aluminium wand in order to use the hose itself. Who is going to use an unwieldy wand, to vacuum around fine ornaments on a mantlepiece? Not me, nor several ladies I know.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #376 May 22, 2008 6:30 pm
Be interesting to see if Dyson put any of these features on it's machines in the future! I personally don't think they will, James Dyson and his Team as DIB has pointed out likes to think out side of the box and be different and not follow everyone else! All the cleaners I've used with foot release pedals which lock the handle have at some point broke!
To put a handle release lock would not suit the Ball design or the design like the DC07\DC14\DC17. The DC07\DC14\DC17 would have to have a foot pedal which is what Dyson wanted to get away from and to have easy to use machines. Foot on the front pull back on the handle to use. Easy solution with these models to go over uneven surfaces push handle to upright position tilt back on rear wheels push over surface (uneven) push foot on the corner of the cleaning head to lower back to floor and away you go again! Just a different way of using a vacuum. Not to everyones taste!
The hose on a Dyson is separate to the main airflow and only engaged when needed. Less blockages better airflow and shorter path to the collection bin when using the vacuum normally. They wanted to get away from the hose being part of the main airflow from the cleaning head to the collection bin/bag, causing longer air paths and more potential for blockages and poor airflow. I can see the point when you only need the hose, the DC15 and I think the DC14 is the same. You can pull the wand out the top and without releasing the wand\handle from the machine unclip the hose so you have only the hose to use.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #377 May 23, 2008 8:17 am
The nicest printable compliment I heard about the sales appeal of dyson vacuums is that they are toys with a purpose. Ironically something very similar to M00seUK's commentary on iRobot Roombas.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #378 May 23, 2008 9:15 am
I think these are valid points on the Dyson cleaning head. I personally prefer a machine without a manual height adjuster... even if it perhaps decreases the performance ever so slightly.
Going between rooms or on to hearth rugs can be a real problem for the Dyson. It is normally possible to put your foot on the underside of the head and raise it - but this is far from ideal - A foot lever would be many times better.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #379 May 23, 2008 5:12 pm
DC18 wrote:
Be interesting to see if Dyson put any of these features on it's machines in the future! I personally don't think they will, James Dyson and his Team as DIB has pointed out likes to think out side of the box and be different and not follow everyone else! All the cleaners I've used with foot release pedals which lock the handle have at some point broke!
To put a handle release lock would not suit the Ball design or the design like the DC07\DC14\DC17. The DC07\DC14\DC17 would have to have a foot pedal which is what Dyson wanted to get away from and to have easy to use machines. Foot on the front pull back on the handle to use. Easy solution with these models to go over uneven surfaces push handle to upright position tilt back on rear wheels push over surface (uneven) push foot on the corner of the cleaning head to lower back to floor and away you go again! Just a different way of using a vacuum. Not to everyones taste!
The hose on a Dyson is separate to the main airflow and only engaged when needed. Less blockages better airflow and shorter path to the collection bin when using the vacuum normally. They wanted to get away from the hose being part of the main airflow from the cleaning head to the collection bin/bag, causing longer air paths and more potential for blockages and poor airflow. I can see the point when you only need the hose, the DC15 and I think the DC14 is the same. You can pull the wand out the top and without releasing the wand\handle from the machine unclip the hose so you have only the hose to use.
Well I don't think James Dyson is thinking 'out of the box', (apart from placing cyclones in series, and the ball wheel). He seems to be trying to not use available technology, but ultimately ends up doing so. If he wants to make the most efficient cleaner, he should use Hoover's later agitator designs, in order to give the carpets a decent beating.
As to a foot pedal, what is that fitted to DC15, 18, 24, & 25?...it's a foot pedal!
And staying with foot-operated controls, what about the clutch-belt models DC04, 07, & 14? Those too, are foot operated (or hand, if you can be bothered to bend down).
I have used a great many cleaners with hoses as the integral dirt path, and never had any major problem with them. The hoses fitted to the Hoover and Electrolux machines of the 1980's and 90's, tended to be of a thicker pvc
By the way, what happened to Dyson's "constant diameter airways" and "MEMA" filters?
Anyway, I'm not very pleased with the DC15 leaving old dirt in the carpets.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #380 May 23, 2008 11:17 pm
DC18 wrote:
DIB
I can not comment on any other that has used a simular auto height adjuster like the Sebo X4. I've demo'd a Sebo X4 and it seem light in use, and no heavy to pickup than any standard upright! From the demo the machine adjusted the head cleaning height to the correct height for that floor type. You can see a demo on the Sebo UK website of this. The way the Sebo work it uses an onboard computer which is constantly monitor and adjusting the cleaning head height using a centre wheel underneath. I believe also in conjuction with the brush bar, it senses when the brush bar is in contact with the carpet and adjusts to the correct height (not too low or too high). The Felix does not have this feature but an indicator tells you if you have the manual height too high or too low!
The Sebo X4 and Felix feels like they has 'self propelled' built in as the cleaner moves\glides forward with minimum effort to push it!
The one thing I used to find on cleaners I've used with manual height adjustment is that there is always a carpet in the house where none of the settings suit. Too high or too low! Where as self adjusting there is no issue, but thats my personal opinion from my own usage!
DC18
DC18,
I saw the x4 video, it was something to watch. And thank you for all the additional info too! DIB
This message was modified May 23, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #382 May 24, 2008 7:41 pm
Trilobite
Yes there is a foot pedal fitted to the DC15\18\24\25, but what does this foot pedal do? Release the stabliser wheels\carriage up out of the way nothing else. You mentioned a foot release\pedal that releases the body so far and locked it like most other vacuums. So you can lift the cleaning head over rugs etc.... The foot pedal on these Dyson models don't do this! Yes it is a foot pedal but not like other vacuums use!
I wouldn't call the clutch dial on the DC03\04\07\14 a foot pedal, just a dial, regardless how you operate that dial!
The MEMA filter has been replaced with other sorts which Dyson now use. The airways are different on each Dyson model. Thats down to each model design\setup I would of thought!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #386 May 27, 2008 5:58 pm
I don't understand where complex controls has any relevance here, because Dyson is still focusing on ease of use and has no plans of changing that. In James' autobiography he mentioned that he "would never make someone bend down to fiddle with pedals, controls, or dials", and so he hasn't.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #388 May 27, 2008 7:46 pm
mole wrote:
Carmine,do you HOOVER your rugs,or Vax your rugs,Did i just steal someones logo or did i just invent a new one?
how much is a patent right cost................
MOLE
Hello Mole:
There's a new logo in town: "dyson your rugs." That's when you pretend you are vacuuming your rugs by running a high priced, poor performing excuse for a vacuum over the rugs. Then Tom Gasko dumps the dirt bin with nothing in it and says: Look everyone, just like James says in his autobiography: There's no dirt cloud when you dump a dyson dirt bin. Dah. You're right Tom Gasko and James Dyson but only when the dirt bin is empty.
Carmine D.
This message was modified May 27, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #389 May 27, 2008 8:21 pm
CarmineD wrote:
Hello Mole:
There's a new logo in town: "dyson your rugs." That's when you pretend you are vacuuming your rugs by running a high priced, poor performing excuse for a vacuum over the rugs. Then Tom Gasko dumps the dirt bin with nothing in it and says: Look everyone, just like James says in his autobiography: There's no dirt cloud when you dump a dyson dirt bin. Dah. You're right Tom Gasko and James Dyson but only when the dirt bin is empty.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #390 May 28, 2008 10:04 am
Motorhead wrote:
I don't understand where complex controls has any relevance here, because Dyson is still focusing on ease of use and has no plans of changing that. In James' autobiography he mentioned that he "would never make someone bend down to fiddle with pedals, controls, or dials", and so he hasn't.
Well said DC18!
-MH
Thanks Motorhead. Thats one thing Dyson vacuums are easy to use!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #391 May 28, 2008 12:34 pm
Hello HARDSELL:
Can't you come up with anything original? Or just copy those like me who do?
I posted the sales information from Fry's Electronics about the new DC07 All Floors for $299. Thought you might be interested. It was just a one-day special. My sense is that Fry's [and others] will have more dyson specials on the DC07 and DC14 as it sells on clearance and closeout.
$299 is a decent price for a new DC07 if you are so inclined to buy a dyson. Even if it will be discontinued after all are sold out. Are you still?
Carmine D.
This message was modified May 28, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #393 May 28, 2008 6:24 pm
HARDSELL wrote:
You really need to get back on your medicine. What in the hell are you referring tp?
Please say hello to your nurses for me.
Hello HARDSELL:
Your memory again is slowing down. Let me rephrase my post. Does $299 sound like a decent and fair price for a new DC07? Or are you looking to buy one cheaper than $299? Simple and easy question.
Carmine D.
This message was modified May 28, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #394 May 28, 2008 7:06 pm
Motorhead wrote:
In James' autobiography he mentioned that he "would never make someone bend down to fiddle with pedals, controls, or dials", and so he hasn't.
Well said DC18!
-MH
Dyson forces users to nearly touch their toes in order to wrap the power cord on the DC24!! What does he say in his autobiography about that glaring contradiction? Or doesn't that matter? Touching your toes. Not whether mentioning in the autobiography.
Carmine D.
This message was modified May 28, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #395 May 28, 2008 9:54 pm
CarmineD wrote:
Hello HARDSELL:
Your memory again is slowing down. Let me rephrase my post. Does $299 sound like a decent and fair price for a new DC07? Or are you looking to buy one cheaper than $299? Simple and easy question.
Carmine D.
What did you mean by saying that I can't come up with something original? Still doing the old shuffle when you are caught with the pants down I see.
I am not in the market for any vacuum at present. I could get a god deal on a Lexus but I am not in the market. Deals are only good if you need them.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #396 May 29, 2008 7:49 am
HARDSELL wrote:
What did you mean by saying that I can't come up with something original? Still doing the old shuffle when you are caught with the pants down I see.
I am not in the market for any vacuum at present. I could get a god deal on a Lexus but I am not in the market. Deals are only good if you need them.
Same old HARDSELL same old, same old. Your material and posts are getting very stale. We're going to have to lock you up in the same cage as Tom Gasko and DIB will look in on you now and again. And tell you how much the dysons have come down in price.
Carmine D.
This message was modified May 29, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #397 May 29, 2008 8:07 am
CarmineD wrote:
Same old HARDSELL same old, same old. Your material and posts are getting very stale. We're going to have to lock you up in the same cage as Tom Gasko and DIB will look in on you now and again. And tell you how much the dysons have come down in price.
Carmine D.
Talk about stale. I see that you still can't answer a simple question. Dyson pricing has nothing to do with your "originality statement".
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #398 May 29, 2008 8:49 am
HARDSELL:
Simple question for you. Don't need to know your vacuum and car needs. Just whether you think $299 is a fair price for a new dyson DC07? Can you answer without reciting all the old ORECK HOOVER Carmine D. Wal*Mart baggage that you are famous for?
Carmine D.
This message was modified May 29, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #399 May 29, 2008 12:27 pm
CarmineD wrote:
HARDSELL:
Simple question for you. Don't need to know your vacuum and car needs. Just whether you think $299 is a fair price for a new dyson DC07? Can you answer without reciting all the old ORECK HOOVER Carmine D. Wal*Mart baggage that you are famous for?
Carmine D.
I will gladly respond to the question. I thought that the DC07 was a fair price prior to the $299 close out.
Now as to your statement about originality. That was not a question.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #400 May 29, 2008 4:08 pm
Hello HARDSELL:
I knew you could answer, it just takes awhile. Given the 2 vacuums: DC07 All Floors for $299 and the Royal Eminence for $299, which would you buy and why?
Let's see if you can answer 2 questions in a row on here.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #402 May 30, 2008 3:59 pm
CarmineD wrote:
Hello HARDSELL:
I knew you could answer, it just takes awhile. Given the 2 vacuums: DC07 All Floors for $299 and the Royal Eminence for $299, which would you buy and why?
Let's see if you can answer 2 questions in a row on here.
Carmine D.
I overlooked your response last night and at 4 am today.
I would take the Dyson at $299. In fact I called the Royal dealer last year to see how much tt would cost to trade. The difference was mor than I was willing to pay.
Simply put the Dyson cleans better, no bags to buy and no belts to replace. Shortly after purchasing the Royal my son used it and immediately told me that the Dyson was better. His comment was totally unsolicited. He has absolutely no interest in vacuums, however he knows which has best perfformance.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #404 May 30, 2008 8:34 pm
CarmineD wrote:
Hello HARDSELL:
Your response begs the question: Why did you sell the dyson DC07 if you like it so much? And buy the Royal Eminence for $299?
Carmine D.
Carmine,
For as long as I can remember I have been the type to constantly try "something new". That is how I ended up with the Dyson, the Royal and the Kirby. Years ago I bought a Rainbow and gifted my Electrolux to my daughter.
In the process of trying new products I cull those that are unsatisfactory. That is why I returned the likes of Kenmore, Panasonic and Oreck.
I bought a new Dodge Charger Hemi in 1968 for around $6000. Traded it a year later. Today these bring upwards of $500,000. If I could kick my rear I would do so each day for that mistake.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #405 May 31, 2008 7:09 am
HARDSELL wrote:
Carmine,
In the process of trying new products I cull those that are unsatisfactory. That is why I returned the likes of Kenmore, Panasonic and Oreck.
Hello HARDSELL:
Are you saying the answer is in your second paragraph. You culled [sold and purchased the Royal] the dyson DC07 because you deemed it was unsatisfactory? That's the message I get after I cull the other information in your post about your 1968 mistake in selling the Dodge Charger.
I do the same, buy and try. I purchased the new Dirt Devil Kruz for $100. It was to be a quick picker upper. It was okay. Very spivy looking. 8 pounds, like the famous ORECK. Uses a similar wheel arrangement as the DD easy/power glide. Skates along the hard floors with no effort. Not nearly as good as the HOOVER Slider which can be used on rugs/carpets unlike the straight suction Kruz. I gifted the Kruz away. I'd recommend the HOOVER Slider over the Kruz.
FYI, Fry's has a 5 day sale currently, not just one day as on Memorial Day, on all new DC07 All Floors. $299 on clearance and closeout. My sense is that after all these dyson 7-s are sold, next Fry's will discount the DC14-s.
Carmine D.
This message was modified May 31, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #406 May 31, 2008 9:31 am
HARDSELL wrote:
Carmine,
For as long as I can remember I have been the type to constantly try "something new". That is how I ended up with the Dyson, the Royal and the Kirby. Years ago I bought a Rainbow and gifted my Electrolux to my daughter.
In the process of trying new products I cull those that are unsatisfactory. That is why I returned the likes of Kenmore, Panasonic and Oreck.
I bought a new Dodge Charger Hemi in 1968 for around $6000. Traded it a year later. Today these bring upwards of $500,000. If I could kick my rear I would do so each day for that mistake.
Carmine,
Read the bold type above. I used these for the length (or less) of the trial period only. They were not satisfactory so I returned them.
1. I finally used a DC07. Liked it and kept for about 3 years. During that time I had some carpet removed and installed wood floors. The carpet was in the highest trafficked area of my home and was about 7 years old. The flooring installer couldn't believe the cleanliness of the removed carpet. You will recall that during this time I had a Hoover Fusion for several months. Sold it because I thought the 07 was better.
2. I sold the DC07 after 3 years of use and bought the Royal. No problems with the Dyson. I was just in the mood for a change. One reason for buying the Royal was to see if there was any truth to your and other reports that independent stores offer better brands and service. The dealer is relatively new and is unlike all that I have visited in the past. Facility was clean and well stocked. Salesman seemed to be honest. Have not dealt with service so I can't comment Some brands he sells are Miele, Royal and Sanitaire. I was told by the salesman that the Royal would perform as good as the others.
3. I think you already know the story, however I will repeat. At the end of last year Sears had a promotion of 20% (could have been 15%, not positive) off fo items purchased on a Sears card. I called the Royal dealer to inquire about trading for a Dyson. He wanted more than I was wiling to give. I then purchased the DC14 from Sears. I did not like the 14 as much as the 07 so I returned it at end of trial period.
4. Early 2008 door bell rings. I am told that I can get a free carpet shampoo in my living room. Solicitor did not mention Kirby. When I asked if he was attempting to sell vacuums he replied "NO'. I knew what was coming at the end. I have lots of free time so I agreed to the demo. Solicitor went to his vehicle and came back with another person to do the shampooing. Solicitor left. I was told to vacuum the carpet before he shampooed. While I was vacuuming the salesman (posing as a shampooer) began to assemble his product. After I vacuumed he took a Kirby with his clear attachment and a filter and proceeded to vacuum. He vacuumed for a while and showed me the minute amount of dirt that the Royal left behind. I had not told him that I had been using the DC14 for a couple of weeks. Next trick is to take the filters and see how many the Kirby will hold against the sole plate before losing suction. Next try same on the Royal. No contest, Kirby won. I could see the thrill in his eyes. I asked if the same would happen with a Dyson and he said yes. I then brought out the Dyson DC14. You could see his enthusiasm drop when the Dyson held as many as his Kirby. Long story short I got the Kirby for less than $800 including tax.
I wish that the Oreck performed to my total expectation, however it doesn't. I like the light weight, nimbleness in maneuvering and it leaves the carpet liiking well groomed. I dislike its cost, having to have a seperate vac for hose use and I never found evidence that it removed the proper amount of dirt. Perhaps the XL21 could have picked up more dirt if I had not already kept my carpet exceptionally clean with the DC07.
I suppose that I am doomed to buy and try. However, I can't buy just because something is made in the USA. I also can't justify a purchase solely because the owner is a good fella or because he served in the military. If anyone uses this criteria alone the only candidate for president is John McCain and the others should be disqualified.
Sorry for the lenght of my response. I just want to bring this to closure. On second thought I have only left room for a thousand more questions.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #407 May 31, 2008 2:36 pm
HARDSELL wrote:
Carmine,
If anyone uses this criteria alone the only candidate for president is John McCain and the others should be disqualified.
Sorry for the lenght of my response. I just want to bring this to closure. On second thought I have only left room for a thousand more questions.
Hello HARDSELL:
With regard to the first statement: I don't think any Commander in Chief should be allowed to send Americans into battle until he/she has walked the battlefield of the dead and wounded. Based on that criteria, it would eliminate all except John McCain.
Yes to the second. I didn't know you owned a HOOVER FUSION. I thought from your posts it was a HOOVER WT bagless.
Thanks for the response. As you might sense, I still don't understand and accept you selling the DC07. I can understand the 68 Dodge Charger. 40 years ago. It was a mistake. When young, we all make them. Having made that one 40 years, I would think you would learn a life lesson. You don't sell your assets [except in rare and unusual situations]. Apparently you did. The first, I'll grant is a mistake. The second?
Carmine D.
This message was modified May 31, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #408 Jun 15, 2008 8:34 pm
TARGET is offering a $40 GIFTCARD on the purchase of the DC24 for $399. Dyson's newest lightweight and latest addition to the big box retailer stores' vacuum venues. Being billed by TARGET as dyson's latest vacuum technology: The Ball. Did we all just imagine the DC15 Ball from April 2005? Maybe if you pretend long and hard enough, and wait long enough, people will believe the DC15 Ball never really existed!
Carmine D.
This message was modified Jun 15, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #409 Jun 18, 2008 12:23 am
CarmineD wrote:
TARGET is offering a $40 GIFTCARD on the purchase of the DC24 for $399. Dyson's newest lightweight and latest addition to the big box retailer stores' vacuum venues. Being billed by TARGET as dyson's latest vacuum technology: The Ball. Did we all just imagine the DC15 Ball from April 2005? Maybe if you pretend long and hard enough, and wait long enough, people will believe the DC15 Ball never really existed!
Carmine D.
Carmine,
While James was spending millions (undoubtedly) on t.v. advertising, launching and rolling out his DC24, the DC24 sat boxed in its packaging at the 2 Targets and 2 Best Buys in my area, making it difficult to appreciate the contrasting (small) size and impossible to try out, see its features and test drive to see what makes it different.Ace posted earlier saying he was refused when he asked the Best Buy staff if a DC24 could be removed from its packaging and set out for demonstrating.I saw these 2 Targets and 2 different Best Buys keep the DC24 locked up in its packaging for 2 weeks after it was rolled out.Not good for anyone.Of course now they’re unpacked, on display, and discounted too.
The DC24 follows the success of the DC18.The DC18 proved there was a paying market for pivoting and turning uprights. For example; HSN sold 7000 turning and pivoting Dyson’s in 24 hours as a Today Special, not bad.There’s plenty praising the DC24, from the host of Good Morning America, Barons Online, etc.When comparing value, the price may be a little high when compared to the full size All Floors, $400 DC07.Although there are many upper income folks in my area who would think the $400 price tag is a bargain for their high rise apartments or condos as well as those with homes who want a second vacuum.The folks I know who have money like the cool stuff and they appreciate engineering. - The tired Oreck (for example) simply does not cut it.DIB
This message was modified Jun 18, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #410 Jun 18, 2008 7:02 am
DysonInventsBig wrote:
Carmine,
I saw these 2 Targets and 2 different Best Buys keep the DC24 locked up in its packaging for 2 weeks after it was rolled out.Not good for anyone.Of course now they’re unpacked, on display, and discounted too.
The folks I know who have money like the cool stuff and they appreciate engineering. - The tired Oreck (for example) simply does not cut it.DIB
Hello DIB:
Big box stores don't discount a vacuum within weeks of launch because it's sales are brisk. Just the opposite. To jump start sales. Dyson picked the big box stores [BEST BUY first] as its primary sales venue. Bad decision?
Vacuuming is work. It's not entertainment [especially for the rich who deplore menial labor]. When I'm finished vacuuming daily with my ORECK XL, I don't have to bend over to touch my toes to wrap the cord, like I would with the DC24. For the 30 million plus Americans with back problems [a target market for this lightweight], the bottom cord wrap on the DC24 is a deal breaker. Not to mention the $400 price tag. With dyson, less [vacuum] is more [money].
ORECK got it right over 45 years ago. Dyson with 450 engineers and a task force of 12 swat designers didn't, even with the benefit of a half century of vacuum industry experience. I have no dirt bin to dump after eash use; no pre-motor filters to wash every month; and post motor filters every 5-6 months. Just a paper bag to replace monthly and/or less often and a belt every 6-9 months. Simple, easy care free product. 30 parts all made in the USA. Thanks ORECK!
Not cutting it by your modern day standards, works just fine for this old fashioned vacuum guy. And I suspect many others too, who don't buy vacuums from the big box retailers. But instead go to one of 475 owned and operated ORECK stores. When plunking down $500, it's not about a one time vacuum purchase. It's about a business relationship. Dyson missed that concept too!
Carmine D.
This message was modified Jun 18, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #411 Jun 21, 2008 8:12 pm
DysonInventsBig wrote:
Mole and Carmine: The Ball line is the signature Dyson line.Why?It has the greater number of usable, Dyson-only/proprietary technologies or abilities.I’m betting this signature (The) Ball on the DC24/25 get more attention (looks, touch, feel and test drive time) than any other upright at big box retailers.Filtering has suffered and I know why, but it stays with me.
When you’re right, you’re right.Having an item pop off easily and difficult (for some) to reattach and/or go mising is not good for the consumer, retailer or Dyson.Talk of missing Dyson parts at retailer shelves…the DC16’s batteries and chargers are all gone (a $45 or so part).It is not uncommon to see batteries and chargers on eBay. DIB
Carmine D.
DIB:
Thank you for recognizing constructive criticism vice a cheap pot shot. I knew you would sooner or later.
Second, I highlighted the pertinent part of your statement. You cite dyson models DC24/25 as a signature ones for dyson. You gloss over the recent pitfalls of their filters with no explanations other than you are not saying. Really? Do you have special knowledge that is proprietary? Or is the reason incriminating?
Do you think future dyson buyers, especially of these signature models, are entitled to know why they are paying $500 for a dyson vacuum that requires much more filter attention/maintenance than all its older and discontinued predecessors? Weren't they told up until now by dyson that the filtering technology [with 5127 prototypes] is the quintessential vacuum invention. Worthy of the higher prices.
You passed over, as the signature models, all the dysons with the innovative no fuss/no hassle pre-post motor filters. Why?
For a ball wheel? For a pivot and steering vacuum? What if I don't want either of those. I want the best filtering dyson has to offer for $500. Why doesn't the DC24/25 have the best filtering dyson has to offer?
Carmine D.
This message was modified Yesterday by CarmineD
This message was modified Jun 23, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #412 Jun 24, 2008 11:09 pm
Saw the DYSON DC25 at Bed Bath & Beyond last week, listed at $499 next to the DC17 and DC18. I have to say, I like that particular model the best out of all three DYSON Ball models. It's roughly the same size as the Slim, and uses an identical bin and cyclone assembly. The brushroll appears different from that of the Slim and Absolute, with slightly wider bristles. I very nearly picked one up, but then I remembered if I purchased one from a good friend and DYSON dealer I would not have to pay full retail for it.
One interesting thing I noticed is that along the lines of Best Buy et al, all three machines appeared to have been used by the amount of dirt in the bins unlike the other machines displayed. Other than that, they looked brand new. Small wonder they prefer the DYSONS to deal with that fine commercial dirt over anything else.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #413 Jun 25, 2008 1:04 am
Motorhead wrote:
Saw the DYSON DC25 at Bed Bath & Beyond last week, listed at $499 next to the DC17 and DC18. I have to say, I like that particular model the best out of all three DYSON Ball models. It's roughly the same size as the Slim, and uses an identical bin and cyclone assembly. The brushroll appears different from that of the Slim and Absolute, with slightly wider bristles. I very nearly picked one up, but then I remembered if I purchased one from a good friend and DYSON dealer I would not have to pay full retail for it.
One interesting thing I noticed is that along the lines of Best Buy et al, all three machines appeared to have been used by the amount of dirt in the bins unlike the other machines displayed. Other than that, they looked brand new. Small wonder they prefer the DYSONS to deal with that fine commercial dirt over anything else.
-MH
I wish we had this unit in Canada. The DC24 is a good seller but it's not for every application due to it's size. The DC25, assuming it handles the same would easily take the place of the DC18. Hopefully they'll let us have it in the fall when the new models come out.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #414 Jun 25, 2008 2:09 am
Hi Dusty,
Interesting the DC25 isn't in Canada, first time I've heard that. I agree with you that the DC24, while a compact yet powerful machine good for apartments, condos, and such, is limited by its bin capacity in most applications. I've also heard rumors about its brushroll not being aggressive enough either, but I inspected one at Target and didn't see (or feel) anything wrong there.
The DC25 to me would be much more practical out of the two; larger bin capacity and full-width nozzle yet still small enough to be considered a lightweight. As I mentioned in my previous post, it's roughly the size of the DC18 Slim, yet the carrying handle is positioned much lower so it is less awkward to lift.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #415 Jun 25, 2008 7:35 am
dusty wrote:
I wish we had this unit in Canada. The DC24 is a good seller but it's not for every application due to it's size. The DC25, assuming it handles the same would easily take the place of the DC18. Hopefully they'll let us have it in the fall when the new models come out.
Dusty
You can buy as many as you want on E-BAY, at dealer cost also,sometimes less.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #420 Jun 25, 2008 5:14 pm
dusty wrote:
Let me re-phrase. Dusty
CarmineD wrote:
Hello Dusty:
Better. I call it wordsmithing. You're very good at it. Like some else I use to know.
Carmine D.
Carmine,
Back off.I like hearing what Dusty has to say and saying it from Canada.You and the countless of other bad-mouthing anti-Dyson dealers (and retired) have had you way on these types of forums, youtube and review sites for many years.Disagree with the guy (Dusty), just don’t insult him.DIB
P.S. Please back off from calling Motorhead someone he is not, too. Burning people out is not the object of this forum. Spirited disagreement, yes. Burning them out with insults, no.
This message was modified Jun 25, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #421 Jun 25, 2008 5:33 pm
DysonInventsBig wrote:
Carmine,
Back off.I like hearing what Dusty has to say and saying it from Canada.You and the countless of other bad-mouthing anti-Dyson dealers (and retired) have had you way on these types of forums, youtube and review sites for many years.Disagree with the guy (Dusty), just don’t insult him.DIB
P.S. Please back off from calling Motorhead someone he is not, too. Burning people out is not the object of this forum. Spirited disagreement, yes. Burning them out with insults, no.
DIB:
Are you speaking to me on behalf of yourself? Using others?
I like hearing what Dusty and Motor say! As well as MOLE! And others, including you.
I'm the poster child for insults on this Forum. I get them all the time and have for years from all the dyson fans. Why? Dyson fans outnumber the 2 lone dyson critics here [Mole and I]. Mole and I don't cry foul over it. We're here. We're not running and hiding.
Maybe you're afraid that the dyson fans may leave you here by your lonesome to defend yourself and your dyson drivel. Don't like those odds then?
Explain the reason that filtering has suffered on the latest dysons while the prices stay the same and go up? Can the ball answer. I ain't buying it. Why should people spend $500 for a dyson and not get the best dyson filtering? Have an answer to that question? Afraid to answer?
You backed off, big time on the above challenge to answer. By your silence and absence, you speak louder than your words.
Carmine D.
This message was modified Jun 25, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #424 Jun 25, 2008 7:15 pm
CarmineD wrote:
Hello Dusty:
Better. I call it wordsmithing. You're very good at it. Like some else I use to know.
Carmine D.
Would that be Tom G. by any chance? I'm sure he would appreciate the complement, he always prides himself on being well-versed in the written (well, in his case posted) word
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #425 Jun 25, 2008 8:10 pm
Motorhead wrote:
Would that be Tom G. by any chance?
-MH
That’s the way I read it.Carmines intense dislike for “all things Dyson” and/or his dealers is legendary.My before posting was based on the below definition which was not a glowing definition as Dusty’s.DIB
English Dictionary - With Multi-Lingual Search
This message was modified Jun 25, 2008 by DysonInventsBig
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #426 Jun 25, 2008 8:39 pm
Motorhead wrote:
Would that be Tom G. by any chance? I'm sure he would appreciate the complement, he always prides himself on being well-versed in the written (well, in his case posted) word
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #427 Jun 25, 2008 8:43 pm
DIB:
There you go again with your mind readings. You have to tell me where you had that course so I can enroll.
I like your definition of wordsmithing too. But I prefer Dusty's. Why? Dusty's is the exact same definition as mine. Word for word.
No apology necessary for shooting from the hip [again]. Like calling criticism of the u-bend airway joint just a pot shot at Mr. D, which is not worthy of criticism. Why? Woe is Mr. D, according to you. He had so much to worry about with the launch. WRONG! Shooting from the hip again. It was a major deal breaker for the dyson launch. It was poised to derail the product launch. That's the reason dyson corrected it quick like. A buck item that kills the $500 product sale.
Now..........enough diversion. Don't avoid the question any longer. Answer it! Swallow hard. Take a deep breadth. Tell us what you know about the compromised dyson filtering and when you you knew it! Don't fall into the category of liar and/or stupid. Sooner or later the truth comes to light. And the light is shining on you now. Tell the truth.
Carmine D.
This message was modified Jun 25, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #428 Jun 25, 2008 10:19 pm
Motorhead wrote:
Hi Dusty,
Interesting the DC25 isn't in Canada, first time I've heard that. I agree with you that the DC24, while a compact yet powerful machine good for apartments, condos, and such, is limited by its bin capacity in most applications. I've also heard rumors about its brushroll not being aggressive enough either, but I inspected one at Target and didn't see (or feel) anything wrong there.
The DC25 to me would be much more practical out of the two; larger bin capacity and full-width nozzle yet still small enough to be considered a lightweight. As I mentioned in my previous post, it's roughly the size of the DC18 Slim, yet the carrying handle is positioned much lower so it is less awkward to lift.
-MH
I believe because Canada is such a heavy canister market Dyson held off on the DC25 and gave us the DC20 (aimed specifically at Quebec) and DC23 in it's standard version as well as an Animal version. To be fair, we sell far more of the cans than the uprights but I look forward to getting the 25 into stock, especially if it handles as well at the DC24.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #429 Sep 11, 2008 1:09 pm
Consumer Reports in the October 2008 ratings gives the dyson DC24 a drubbing. CR labels it with the same criticism of the original DC15 Ball: Design trumping performance. Pet hair removal comes in at a luckluster Fair and tool use gets a Poor. Of the dysons rated [DC17, DC14, DC07, DC18, DC21, and DC24], the DC24 fares the worse of all, a characteristic it shares with the DC15 CR ratings.
CR to date is not impressed with the dyson ball technology with strikes one and two for the DC15 [full size] and DC24 [lightweight]. Still due to come to bat at CR is the DC25 ball. Based on the past record by CR for the dyson ball technology, there are reasons not to be even guardedly optimistic.
Tho these ball dysons are just a few months new, most big box stores are already offering gift cards for DC24/DC25 purchases [dyson's latest and greatest] and the 2008 Holiday Season is still a quarter of the year away.
Carmine D.
This message was modified Sep 12, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #430 Dec 10, 2008 7:28 am
SEARS HOLDINGS, owner of SEARS and K-Mart, is offering the DC24 for $399 BEFORE a 10 percent mail in cash rebate and $50 Giftcard. Net cost to buyer is $309 before taxes. This compares to the recent TARGET DC07 pink for $250. Is a price trend emerging for the upper limits on big box store retailers' vacuums? $250-$300?
SEARS has already lowered prices on its brand of vacuums selling the Progressive upright, generally $350, for $250 all the time.
SEARS like many retailers is struggling to keep afloat. Biggest asset loss on the balance sheet this year over last is cash and equivalents. An indication that the company is using cash to pay down expenses. Not a good sign for a company's long term viability.
Carmine D.
This message was modified Dec 10, 2008 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #431 Apr 20, 2009 2:00 pm
Curious if any dealers here have any feedback on dyson's DC25 ball for likely repairs under warranty. Visited an authorized dyson dealer in Las Vegas who mentioned a common fault with DC25's. Any news on these from others? He had a half dozen DC07 and DC14 awaiting OK for repairs: All for clutches.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #432 Apr 21, 2009 5:04 pm
CarmineD wrote:
Curious if any dealers here have any feedback on dyson's DC25 ball for likely repairs under warranty. Visited an authorized dyson dealer in Las Vegas who mentioned a common fault with DC25's. Any news on these from others? He had a half dozen DC07 and DC14 awaiting OK for repairs: All for clutches.
Carmine D.
Perhaps dyson dealers are precluded from public forum commenting on dyson technical bulletins and problems under warranty period. Let me try another approach: Again for authorized dyson dealers and/or dyson employees who read and post here: Does dyson have a standing policy in force for all parts/products that fail under the warranty period to be shipped back to the factory/research lab for inspection and/or examination so as to be improved and corrected in current production?
Electrolux UltraOne EL7070, Bissell BigGreen Deep Cleaning Machine
Joined: Oct 30, 2007
Points: 110
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #433 Apr 22, 2009 8:52 am
CarmineD wrote:
Curious if any dealers here have any feedback on dyson's DC25 ball for likely repairs under warranty. Visited an authorized dyson dealer in Las Vegas who mentioned a common fault with DC25's. Any news on these from others? He had a half dozen DC07 and DC14 awaiting OK for repairs: All for clutches.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #434 Apr 22, 2009 9:05 am
iMacDaddy wrote:
What is the common fault with the DC25?
Hi iMacDaddy:
Thanks for asking. Fragile and faulty motor wiring harnesses. Wires and connections appear to me [and others] to be thread thin and break off easily. Certainty not made to vacuum industry standards let alone to withstand the additional shakes, rattles, and rolls of "ball technology" and the ensuing steering and maneuverability that supposedly come with it. Hence, my question about dyson's policy for inspecting/examining faulty parts [fail under normal use quickly after sale] under lab/test conditions and correcting during current/future production.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #435 Apr 22, 2009 1:50 pm
Here's the dyson legalese from its Web Site:
Product Recall
If a serial defect or an otherwise significant problem in Products becomes apparent to either party and it is reasonably suspected that the cause is a defect in Goods, the Supplier shall immediately at Dyson’s request carry out an appropriate investigation into the Goods or participate in and co-operate with Dyson in Dyson’s investigation to determine the cause of the defect, to evaluate any safety aspects and to establish the remedial action required.
If it is determined by either party that the serial defect affects product safety, the general function, performance or general levels of customer satisfaction with the Products, or if either party wishes to anticipate and prevent a likely government safety-related recall or if a government agency orders or requests Dyson to conduct a safety-related recall, then Dyson will implement a recall or service action campaign and, if necessary, such Products as are or may prove to be defective shall be repaired or replaced as appropriate.
Dyson may determine that all or a proportion of any recall costs are the responsibility of the Supplier and are payable to Dyson. The costs to be reimbursed will include the warranty costs and administrative expenses incurred by Dyson.
Confidential Information
Confidential Information
The Supplier shall keep confidential (and procure that its respective employees and agents shall keep confidential) any information relating to Dyson which is by nature confidential and which it or they may acquire in relation to the provision of Goods or Services, and shall not use or disclose such information except with the consent of Dyson or in accordance with the order of a court of competent jurisdiction.
The Supplier shall ensure that all confidential Dyson designs, work in progress and finished Goods are kept in a secure location and in such a way that they are visible only to employees of the Supplier while in the custody or control of the Supplier, unless expressly otherwise agreed by Dyson.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #436 May 3, 2009 5:42 pm
TARGET stores are trying to stir up sales action on dyson models with $100 Giftcards on DC14 AF, DC17 AA, DC24 AF, DC25 AFand DC25 Animal. At advertised prices of $399, $549, $399, $499, and $549 respectively before the giftcards with the purchase.
BTW, the advertised slogan: "never loses suction" is footnoted with the test number IEC 60312 Cl 2.9.
What happened to the freebie DC16 Handheld? Have to wait and see what the future holds at TARGET stores. Perhaps, the DC16 giveaway will be added to the current dyson incentives too to stimulate more dyson sales? Can't hurt.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #437 May 3, 2009 7:38 pm
CarmineD wrote:
TARGET stores are trying to stir up sales action on dyson models with $100 Giftcards on DC14 AF, DC17 AA, DC24 AF, DC25 AFand DC25 Animal. At advertised prices of $399, $549, $399, $499, and $549 respectively before the giftcards with the purchase.
BTW, the advertised slogan: "never loses suction" is footnoted with the test number IEC 60312 Cl 2.9.
What happened to the freebie DC16 Handheld? Have to wait and see what the future holds at TARGET stores. Perhaps, the DC16 giveaway will be added to the current dyson incentives too to stimulate more dyson sales? Can't hurt.
Carmine D.
Did you see this in store. No mention of giftcard on the web site,
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #439 May 9, 2009 7:29 am
Fry's Electronics, a local retailer on the west coast, is offering a free DC16 Handheld with purchase of DC25 ball. The price of the ball is listed as $499 BEFORE SAVINGS. And the Fry's ad resorts to some very old dyson lingo: Never clogs never loses suction. Whatever it takes to sell.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #440 May 17, 2009 3:21 pm
BEST BUY stores are advertising 20 percent off ALL NEW DYSONS ONLY. Dyson MAP (minimum advertised price) is 10 percent so this is 2X lower. Dyson DC25 Animal with ball technology, regularly $549, on sale for only $439 which is a savings of $110.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #441 May 17, 2009 3:44 pm
CarmineD wrote:
BEST BUY stores are advertising <strong><em>20 percent</em></strong> off ALL NEW DYSONS ONLY. Dyson MAP (minimum advertised price) is 10 percent so this is 2X lower. Dyson DC25 Animal with ball technology, regularly $549, on sale for only $439 which is a savings of $110. </p><p>Carmine D.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #442 May 17, 2009 4:50 pm
Hi,
Sears is offering no Dyson reductions (or new models) this week from what I see online but from now until May 26th, shipping is free on all purchases over $99.00.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #443 May 17, 2009 6:07 pm
Venson wrote:
Hi,
Sears is offering no Dyson reductions (or new models) this week from what I see online but from now until May 26th, shipping is free on all purchases over $99.00.
Venson
Hello Venson:
Doesn't SEARS have a price match policy that will meet any retail competitors' prices and give another 10 percent off to boot? Plus free shipping?
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #444 May 17, 2009 7:40 pm
CarmineD wrote:
Hello Venson:</p><p>Doesn't SEARS have a price match policy that will meet any retail competitors' prices and give another 10 percent off to boot? Plus free shipping?</p><p>Carmine D.
Hi Carmine,
I really can't say as I haven't bought anything there for a while. But -- all roads lead to Rome . . . I still have to replace the Bosch dishwasher that's now gathering dust and Sears will probably be the best place to do it because of the budget.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #445 May 17, 2009 9:31 pm
Venson wrote:
Hi Carmine,
I really can't say as I haven't bought anything there for a while. But -- all roads lead to Rome . . . I still have to replace the Bosch dishwasher that's now gathering dust and Sears will probably be the best place to do it because of the budget.
Venson
Hi Venson:
I excerpted this information below from the SEARS Web Site for its Price Match Plus Policy/Price Protection Policy. If I'm reading this correctly, it means that a dyson DC25 Animal [TOL] with ball technology can be bought at SEARS for a net price before sales taxes of $428. ($439 [BEST BUY stores' price] less 10 percent of the difference [$110 x .1= $11]).
Carmine D.
(Rev. 11/02/08)
Retail Competitors
If you find a lower price on an identical branded item with the same features (in Home Electronics identical brand and model number) currently available for sale at another local competitor retail store, Sears will match that price plus, give you 10% of the difference. Just bring in the original advertisement to a sales associate at the time of, or within 30 days after, your purchase.
This message was modified May 17, 2009 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #446 May 18, 2009 1:55 pm
Hi Carmine,
The advantage is that it takes a slight edge of the final price, tax included. By the way, if our dear mayor, Mr. Bloomberg, has his way we may well see our sales tax jump from 8.375% to 8.875%.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #448 May 19, 2009 8:54 am
I have to wonder what these illustrious politicians like Mayor Bloomberg, and even the members of Parliament are thinking. Increase sales taxes on one hand then give consumers tax holidays/tax free enterprise zones to spur sales on the other. Don't have the guts to vote yourself annual raises, so take the cowardly way and just expense all your daily living costs to the taxpayers. Dumb and dumber. What are they thinking?
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #449 May 19, 2009 10:00 am
Carmine, they're cutting the sausage on the diagonal. Few of a much burdened public ever have time to grasp the math when someone pulls a penny of something here but adds two or three cents on something over there.
I think were so many of us less beleaguered by by daily financial quandries -- "Do I pay this pay the mortgage or let let slide to squeeze in a car payment?" -- we might be more aware.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #450 May 19, 2009 12:30 pm
Venson wrote:
Carmine, they're cutting the sausage on the diagonal. Few of a much burdened public ever have time to grasp the math when someone pulls a penny of something here but adds two or three cents on something over there.
I think were so many of us less beleaguered by by daily financial quandries -- "Do I pay this pay the mortgage or let let slide to squeeze in a car payment?" -- we might be more aware.
Venson
Hi Venson:
I like that expression: Cutting the sausage on the diagonal. Even more that it is from your own personal experience and reportoire.
Off the vacuum trail here for a minute, kudos go to the Silver State of Nevada. Why? As you know, it is one of the top 5 states for home foreclosures. What has it done? Effective July 1, a Nevada resident who is behind in home payments [and the lender has foreclosed on the property] is entitled to a day in court with a Judge and a rep from the lender. Cost for the legal day is limited to a mere $200-300 per person with the lender and borrower sharing the costs. If a lender's rep doesn't show for the court date, the judge resets the monthly mortgage amounts based on the borrower's finacial situation/status. I've told some friends and acquaintenes in the condition you descibe above that they have just received the best Christmas present they will ever get in their lifetime, even if they live to be over 100. And some may.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #451 May 21, 2009 4:17 pm
Hi Venson:
SEARS is offering its bagged Progressive upright model 35922 for $215 this Friday and Saturday. This SEARS model was the number ONE rated in the upright class for several years by Consumer Reports until knocked down to second by the HOOVER WT Anniversary model. The SEARS has an MSRP of $350, so $215 is a $135 savings.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #452 May 21, 2009 6:33 pm
CarmineD wrote:
Hi Venson:
SEARS is offering its bagged Progressive upright model 35922 for $215 this Friday and Saturday. This SEARS model <strong><em>was</em></strong> the number ONE rated in the upright class for several years by Consumer Reports until knocked down to second by the HOOVER WT Anniversary model. The SEARS has an MSRP of $350, so $215 is a $135 savings.
Carmine D.
Hi Carmine,
A good vacuum at a good price that's what counts. First spot or second really doesn't matter. It's a good machine.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #454 May 24, 2009 4:36 pm
CarmineD wrote:
BEST BUY stores are advertising 20 percent off ALL NEW DYSONS ONLY. Dyson MAP (minimum advertised price) is 10 percent so this is 2X lower. Dyson DC25 Animal with ball technology, regularly $549, on sale for only $439 which is a savings of $110.
Carmine D.
Encore, encore. For the second consecutive week, BEST BUY stores are offering 20 percent off all new dysons only. Model shown in the newspaper supplement is dyson's DC25 All Floors with ball technology regularly $499 on sale for $399. $100 savings.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #459 May 25, 2009 8:42 am
HARDSELL wrote:
Still doing the twist I see. I already commented and as usual you try to avoid the issue.
The issues HS are that the supposedly latest and greatest dyson ball technology models are being advertised and sold by retailers at prices that are twice as low than the once sacred dyson MAP. As I recall you and others espoused here that dyson's policing of its MAP among retailers is dyson's pricing forte. What happened? Some here now, like me, are even calling for dyson to drop the ball line completely from its lineup. It's not just me anymore. That's quite a twist that you missed.
Carmine D.
This message was modified May 25, 2009 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #460 May 25, 2009 12:50 pm
CarmineD wrote:
The issues HS are that the supposedly latest and greatest dyson ball technology models are being advertised and sold by retailers at prices that are twice as low than the once sacred dyson MAP. As I recall you and others espoused here that dyson's policing of its MAP among retailers is dyson's pricing forte. What happened? Some here now, like me, are even calling for dyson to drop the ball line completely from its lineup. It's not just me anymore. That's quite a twist that you missed.
Carmine D.
The issue here is that you have commented numerous that consumer reviews are practically meaningless and likely bogus. Of course we all know that you twist those statements if you think you can use them to your advantage.
I never made comments on MAP pricing. There are too many ways to get around pricing.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #461 May 25, 2009 2:00 pm
HARDSELL wrote:
The issue here is that you have commented numerous that consumer reviews are practically meaningless and likely bogus. Of course we all know that you twist those statements if you think you can use them to your advantage.
I never made comments on MAP pricing. There are too many ways to get around pricing.
I missed nothing. Try to follow us.
You missed alot HS. You have kow towed CR over its ratings. Why? In part, because it has consistently given dyson fair to middlin ratings. The worse of the dyson ratings from CR go to dyson DC15. UNTIL, the DC24, which rated even worse than a DC15. Not yet up to bat with CR is dyson's DC25 ball, tho as noted it is discounted well below MAP by many retailers who are stuck with it. If the CR rating for dyson's DC25 is as bad as the previous dyson ball models, dyson will scrub the ball technology from the line up. That's one that even you can't twist with a favorable spin.
Carmine D.
This message was modified May 25, 2009 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #462 May 25, 2009 3:35 pm
CarmineD wrote:
You missed alot HS. You have kow towed CR over its ratings. Why? In part, because it has consistently given dyson fair to middlin ratings. The worse of the dyson ratings from CR go to dyson DC15. UNTIL, the DC24, which rated even worse than a DC15. Not yet up to bat with CR is dyson's DC25 ball, tho as noted it is discounted well below MAP by many retailers who are stuck with it. If the CR rating for dyson's DC25 is as bad as the previous dyson ball models, dyson will scrub the ball technology from the line up. That's one that even you can't twist with a favorable spin.
Carmine D.
Consumers use their vacs in a real world. I trust them more than CR.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #463 May 25, 2009 3:46 pm
Speaking of Dyson and $#%*...the DC15 All Floors has made a mysterious reappearance onto Dyson's UK website line-up, priced higher than the (in my opinion) vastly superior DC25 Animal. However, the DC15's marked as 'out of stock'
Until recently, the website's upright line-up had been whittled down to just 3 main models, the DC14, DC24 and DC25, following the discontinuation of the DC07.
Also, the DC27 was due out in the UK in February...it's the end of May, and it's still nowhere to be seen...what's the hold-up? Promotions for it have been running in the Argos catalogue since its intended launch date...
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #466 May 26, 2009 7:02 am
Model2 wrote:
That was supposed to say 'Speaking of Dyson and B-a-l-l-s, but apparently I'm being censored for profanity...
Hello Model2:
If you type: "dyson ball" "ball model" "DC15, DC24, DC25 ball" the edits will not kick in. But not to worry, in short order it won't be an issue here anymore.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #467 May 26, 2009 7:19 am
HARDSELL wrote:
Consumers use their vacs in a real world. I trust them more than CR.
Like it or not, most consumers read and use CR for purchases. Even with on-line dyson ratings, that you taut over CR's testing and expertise, are peppered with quotes and paraphrases about the high dyson prices and only fair to average performance. This is the standard CR criticism in speaking about all the dyson models since 2002. Alot of fluff and little function. It's etched in shoppers minds now. Talk about dysons now and you'll inevitably hear it.
Electrolux UltraOne EL7070, Bissell BigGreen Deep Cleaning Machine
Joined: Oct 30, 2007
Points: 110
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #468 May 26, 2009 10:00 am
Here is something that I want to bring up; why is there such an abundant amount of refurbished Dyson's out there? I mean, every major online Dyson retailer on the web flaunt their wide selection of factory reconditioned models. I for one would like to know the nature of the returned models (if they are defective, or if customers are simply dissatisfied with their purchase), and how much money Dyson loses on each model (from replacing used parts and selling each unit at a depreciated value). Dyson has reached second best reliability ratings from CR in both upright and canister categories, so are these returns reflecting customer dissatisfaction, or is CR inaccurate in gauging reliability? Perhaps Dyson should follow Apple's lead and implement a similar retail policy that stipulates no customer returns, with direct manufacturer interaction should a defect arise.
P.S. - Some may see me as a Dyson antagonist, but I am rather a Dyson realist (I do own a DC23 that I think highly of), meaning that I will call out bull*&$% when I see it.
This message was modified May 26, 2009 by iMacDaddy
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #469 May 26, 2009 10:34 am
iMacDaddy wrote:
Here is something that I want to bring up; why is there such an abundant amount of refurbished Dyson's out there? I mean, every major online Dyson retailer on the web flaunt their wide selection of factory reconditioned models. I for one would like to know the nature of the returned models (if they are defective, or if customers are simply dissatisfied with their purchase), and how much money Dyson loses on each model (from replacing used parts and selling each unit at a depreciated value). Dyson has reached second best reliability ratings from CR in both upright and canister categories, so are these returns reflecting customer dissatisfaction, or is CR inaccurate in gauging reliability? Perhaps Dyson should follow Apple's lead and implement a similar retail policy that stipulates no customer returns, with direct manufacturer interaction should a defect arise.
P.S. - Some may see me as a Dyson antagonist, but I am rather a Dyson realist (I do own a DC23 that I think highly of), meaning that I will call out bull*&$% when I see it.
I can't speak for the US, but over here, most vacuum manufacturers, including Vax and Hoover, two of the three biggest-selling brands, have stickers on their machines which direct their customer to call the company's helpline in the event of a problem, rather than returning it to the store. While Dyson - as far as I can see - do not state this explicity, every model of Dyson sold since the DC01 have had a sticker with the helpline numbers prominently and permanently affixed. If you try to return one to the store, you will be told firmly, 'We can't help you. Call the Dyson helpline.' And they won't budge on this!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #470 May 26, 2009 11:10 am
iMacDaddy wrote:
Here is something that I want to bring up; why is there such an abundant amount of refurbished Dyson's out there? I mean, every major online Dyson retailer on the web flaunt their wide selection of factory reconditioned models. I for one would like to know the nature of the returned models (if they are defective, or if customers are simply dissatisfied with their purchase), and how much money Dyson loses on each model (from replacing used parts and selling each unit at a depreciated value). Dyson has reached second best reliability ratings from CR in both upright and canister categories, so are these returns reflecting customer dissatisfaction, or is CR inaccurate in gauging reliability? Perhaps Dyson should follow Apple's lead and implement a similar retail policy that stipulates no customer returns, with direct manufacturer interaction should a defect arise. <BR><BR>P.S. - Some may see me as a Dyson antagonist, but I am rather a Dyson realist (I do own a DC23 that I think highly of), meaning that I will call out bull*&$% when I see it.
Hi iMacDaddy,
Dyson has never been a particular favorite of mine but it and any number of other vacuum cleaners are not infallible as regards abuse. Any one of the posters here who are in the vac repair business can tell you stories on top of stories regarding this. I think popularity has enticed a truckload of household dunderheads -- people who shouldn't be allowed near even a light switch -- to buy the brand.
Anyone can buy a vacuum cleaner but not all understand either the machine or how to use it, situation to situation. Thus, you end up with lots of returned machines that may later be fixed and cleaned up and then resold.
I remember when my local BestBuy was pushing the easy return policy that I'd see vacuums of all brands coming back every time I was in the store. My local Sears has a corner in its appliance department where they tag returned vacs for resale. Matter of fact, I returned a new Electrolux 7020 to Sears because a wheel came off it's low-profile PN and also because the bag size was ridiculously small.
However, were any vacuum manufacturer not to make return or repair a relatively easy deal I'd be highly wary about buying its products.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #471 May 26, 2009 1:06 pm
iMacDaddy wrote:
Here is something that I want to bring up; why is there such an abundant amount of refurbished Dyson's out there? I mean, every major online Dyson retailer on the web flaunt their wide selection of factory reconditioned models. I for one would like to know the nature of the returned models (if they are defective, or if customers are simply dissatisfied with their purchase), and how much money Dyson loses on each model (from replacing used parts and selling each unit at a depreciated value). Dyson has reached second best reliability ratings from CR in both upright and canister categories, so are these returns reflecting customer dissatisfaction, or is CR inaccurate in gauging reliability? Perhaps Dyson should follow Apple's lead and implement a similar retail policy that stipulates no customer returns, with direct manufacturer interaction should a defect arise.
P.S. - Some may see me as a Dyson antagonist, but I am rather a Dyson realist (I do own a DC23 that I think highly of), meaning that I will call out bull*&$% when I see it.
Hello iMacDaddy, Venson, et al:
Consumer Reports adds the caveat with respect to reliability data that new brands and models have an inherent tendency to fair better in the ratings than brands and models with age/tenure. Why? Not as many of the newer ones among the people in order to collect significant data. Plus, CR adds the caveat that differences of 4 percentage points are irrelevant for comparison purposes. Meaning that all brands within the 4 points meld together.
Here's one piece of the huge dyson resales. I've noted that dysons with the 2 year waranty [sold before August 15, 2006] are showing up in vacuum stores for repairs. Usual problems are always clutch related. [I've received offers to rebuild these by 2 local DYSON DEALERS]. Cost for repairs range from $90 to over $125. Customers are not repairing them and abandoning instead. Why? For several reasons including the $100 repair bill. Can't afford to repair. They prefer to buy new BUT trade down in price rather than trade in their old dysons for a new one. These abandoned dyson repairs are rebuilt/resold on line as refurbs and rebuilts.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #472 May 26, 2009 5:26 pm
I don't think it's ever been Dyson's intention to launch the DC27 in the UK at the beginning of this year. Places like Argos that are catalogue base always put new products in their catalogue at the beginning of each season (Spring\Summer or Autume\Winter) even before they have been offically launched and are avaialble due to the catalogue going to print before the new season starts! Having spoke to Dyson UK myself a few times over the last month and half regarding the DC27 the impression I got is it also been for the DC27 to be launch around the middle of this year. The latest I was told last week was about the middle of June for a UK Launch. <BR><BR>As I said on here not long ago the DC27 UK model is just an improved version of the DC14 (from customer feedback)like the DC14 was over the DC07! I also posted some of the improvements of the DC27 Dyson Helpline told me on here. So Dyson probably is not in any rush to launch this product in the UK as the DC14 is still selling although alot of UK shops have narrowed the DC14 model line up down to 2 models out of the 4!<BR><BR>DC18
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #473 May 26, 2009 5:45 pm
DC18 wrote:
I don't think it's ever been Dyson's intention to launch the DC27 in the UK at the beginning of this year. Places like Argos that are catalogue base always put new products in their catalogue at the beginning of each season (Spring\Summer or Autume\Winter) even before they have been offically launched and are avaialble due to the catalogue going to print before the new season starts! Having spoke to Dyson UK myself a few times over the last month and half regarding the DC27 the impression I got is it also been for the DC27 to be launch around the middle of this year. The latest I was told last week was about the middle of June for a UK Launch. <BR><BR>As I said on here not long ago the DC27 UK model is just an improved version of the DC14 (from customer feedback)like the DC14 was over the DC07! I also posted some of the improvements of the DC27 Dyson Helpline told me on here. So Dyson probably is not in any rush to launch this product in the UK as the DC14 is still selling although alot of UK shops have narrowed the DC14 model line up down to 2 models out of the 4!<BR><BR>DC18
DC18 - two points:
- I was told personally by Dyson's UK PR Manager than it was due in February - In the Argos catalogue, the DC27 section contains a box saying 'Available February'
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #474 May 26, 2009 6:00 pm
Model2
Have you asked the Dyson UK PR Manager why it never appeared in February!? The must be a reason for the hold back if it was to be February. As for Argos, they are always putting available dates in their Catalogue well before the manufactor has offically launched the product themselves, one reason for them doing this as I already stated. The same happened if I remember with the DC14! It would be interesting to see if you could actually order one from Argos and it be available! I did call the Dyson UK Helpline back in January\February when I first saw Argos and other UK online Retailer pitching the DC27 to see when it was available back then and they knew nothing about a DC27, it's only recently the Helpline has been told. Must be a reason for the delay or hold back!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #475 May 26, 2009 6:25 pm
DC18 wrote:
Model2<BR><BR>Have you asked the Dyson UK PR Manager why it never appeared in February!? The must be a reason for the hold back if it was to be February. As for Argos, they are always putting available dates in their Catalogue well before the manufactor has offically launched the product themselves, one reason for them doing this as I already stated. The same happened if I remember with the DC14! It would be interesting to see if you could actually order one from Argos and it be available! I did call the Dyson UK Helpline back in January\February when I first saw Argos and other UK online Retailer pitching the DC27 to see when it was available back then and they knew nothing about a DC27, it's only recently the Helpline has been told. Must be a reason for the delay or hold back!<BR><BR>DC18
I'm not sure I understand your point about the Argos date; they wouldn't have run the 'Available February' note unless Dyson had indicated to them that it would be ready by February. They wouldn't just pull 'February' out of the air and print it! If there had been any ambiguity or doubt on Dyson's part, I'm sure Argos would have printed 'Available Summer 2009' or something, and suggested customers pre-order it - not that many customers would be willing to place an order and wait 5 months for a new cleaner, when most of them are in a rush to replace an old one which has broken!
The DC27 has been pulled from the Argos website entirely. Obviously, this is easier to modify than a huge print-run of catalogues!
I've checked the Argos inventory almost weekly for any sign of the DC27 being available to purchase; it's always been listed as 'unavailable'.
As far as I can tell, this launch has not gone as originally intended; there has been a delay (whatever the reason behind it) which wasn't counted on in January, when I was first in contact with Dyson about the cleaner.
I will ask Dyson about the situation - I just wanted to see if anyone here could provide any insight. The team at Dyson are always friendly and very helpful, but I don't like to bother them with every little query, if there's a possibility I can find the answer elsewhere!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #476 May 26, 2009 6:41 pm
The fault is not Argos and/or the retailers and/or the VDTA [as in the dyson DM 22]. It's dyson.
Dyson is confused, bewildered, befuddled and uncertain what actions to take. What models, where to market, and for how much. Typical for a novice company in bad times especially in unfamiliar retail markets with cultural differences from the UK. In dyson's case, a company solely owned by the founder, an engineer/designer with no business experience, who controls the Board of Directors' every move and decision.
The problem is dyson, thanks to its founder, markets products that are pushed on an unwanting public at prices that are too high for the market to bear. Especially in big box stores, its primary sales venue. Dyson has arrived at a crossroads. It's losing new vacuum market share in dollars and units to virtually all the other big box and indy stores' brands. It doesn't know what to do to reverse the trend. Welcome to the real world of sales Sir James. Titles don't mean a thing.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #477 May 26, 2009 7:20 pm
Thanks Model2 for your comments, interesting. Be interesting to know why the long wait for the DC27! Hopefully next month from what the Helpline told me! I've been waiting to go and see this new model in the shops, even though it's an updated version of the DC14!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #478 May 26, 2009 8:37 pm
CarmineD wrote:
The fault is not Argos and/or the retailers and/or the VDTA [as in the dyson DM 22]. It's dyson.
Dyson is confused, bewildered, befuddled and uncertain what actions to take. What models, where to market, and for how much. Typical for a novice company in bad times especially in unfamiliar retail markets with cultural differences from the UK. In dyson's case, a company solely owned by the founder, an engineer/designer with no business experience, who controls the Board of Directors' every move and decision.
The problem is dyson, thanks to its founder, markets products that are pushed on an unwanting public at prices that are too high for the market to bear. Especially in big box stores, its primary sales venue. Dyson has arrived at a crossroads. It's losing new vacuum market share in dollars and units to virtually all the other big box and indy stores' brands. It doesn't know what to do to reverse the trend. Welcome to the real world of sales Sir James. Titles don't mean a thing.
Carmine D.
I'll say it again. Dyson is following Hoover's footsteps. Keep introducing new models that are inferior to the previous ones. At least Dyson phases the old models out. Hoover simply changed model # or name and called it new. With exception of some morons purchases sales dropped and they are history.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #479 May 26, 2009 9:03 pm
HARDSELL wrote:
I'll say it again. Dyson is following Hoover's footsteps. Keep introducing new models that are inferior to the previous ones. At least Dyson phases the old models out. Hoover simply changed model # or name and called it new. With exception of some morons purchases sales dropped and they are history.
Still wrong HS. Don't compare HOOVER to your favorite brand as an excuse for dyson's shortcomings. Dyson is solely owned and operated by Sir James. He's at fault fof the problems with too many models that confuse the consumers. The fault was never HOOVER it was MAYTAG management. Despite the priority that MAYTAG always gave to its homegrown washers and driers, at the expense of vacuums, HOOVER held its own. HOOVER's models and brand name triumph over many others over the years and still. HOOVER, even under MAYTAG's poor tutelage, consistently beat out your favorite brand in the Consumer Reports ranks and ratings. And HOOVER still does beat your brand in performance and sales.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #480 May 27, 2009 5:03 pm
HARDSELL wrote:
I'll say it again. Dyson is following Hoover's footsteps. Keep introducing new models that are inferior to the previous ones. At least Dyson phases the old models out. Hoover simply changed model # or name and called it new. With exception of some morons purchases sales dropped and they are history.
CarmineD wrote:
Still wrong HS. Don't compare HOOVER to your favorite brand as an excuse for dyson's shortcomings. Dyson is solely owned and operated by Sir James. He's at fault fof the problems with too many models that confuse the consumers. The fault was never HOOVER it was MAYTAG management. Despite the priority that MAYTAG always gave to its homegrown washers and driers, at the expense of vacuums, HOOVER held its own. HOOVER's models and brand name triumph over many others over the years and still. HOOVER, even under MAYTAG's poor tutelage, consistently beat out your favorite brand in the Consumer Reports ranks and ratings. And HOOVER still does beat your brand in performance and sales.
Carmine D.
What’s confusing about Dyson.com's 2 steerable’s and 3 standard upright, 1 canister lineup?
Buy contrast, Hoover.com has 30 uprights and 8 canisters.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #481 May 27, 2009 6:08 pm
DysonInventsBig wrote:
What’s confusing about Dyson.com's 2 steerable’s and 3 standard upright, 1 canister lineup?
Buy contrast, Hoover.com has 30 uprights and 8 canisters.
DIB
DIB:
HOOVER is a mainstream seller. Always has been. It's understandable to have a full and complete product line. Dyson is a niche vacuum which can't sell to mainstream America thru big box stores in bad economic times. Dyson lost market share in 2007 and 2008 to all the brands that it competes with in the big box stores. Same for 2009, dyson sales are tanking in all the major retailers so far this year.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #482 May 27, 2009 7:05 pm
CarmineD wrote:
DIB:
HOOVER is a mainstream seller. Always has been. It's understandable to have a full and complete product line. Dyson is a niche vacuum which can't sell to mainstream America thru big box stores in bad economic times. Dyson lost market share in 2007 and 2008 to all the brands that it competes with in the big box stores. Same for 2009, dyson sales are tanking in all the major retailers so far this year.
Carmine D.
If Hoover sales was so great why did they go belly up?
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #483 May 27, 2009 7:20 pm
HARDSELL wrote:
If Hoover sales was so great why did they go belly up?
Somebody has to sure up your favorite brand, which is tanking fast. BTW, HARDSELL if your peruse the BH financials, you note that the Oracle of Omaha has an investment interest in TTI, the parent of HOOVER. Yet another laugh at your expense!
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #484 May 27, 2009 9:56 pm
CarmineD wrote:
Somebody has to sure up your favorite brand, which is tanking fast. BTW, HARDSELL if your peruse the BH financials, you note that the Oracle of Omaha has an investment interest in TTI, the parent of HOOVER. Yet another laugh at your expense!
Carmine D.
Another laugh on you Carmine. You sould not answer the question so you try to twist out of it.
Why didn't he buy Hoover when it was failing? Maybe he knew better than you that Hoover was doomed.
Now, can you answer the original question. I think not.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #485 May 28, 2009 6:29 am
HARDSELL wrote:
Another laugh on you Carmine. You sould not answer the question so you try to twist out of it.
Why didn't he buy Hoover when it was failing? Maybe he knew better than you that Hoover was doomed.
Now, can you answer the original question. I think not.
Wrong again, HS. It's getting to be habit forming with you. He did you one better. Buffett watched the TTI HOOVER WP deal crystalize, and others too, then invested in TTI. Smart money man. Get's more for his investment. In an economic tsunami like this one, you don't want to put all your eggs in one basket. You want to diversify your investments. Like RC Willey, Buffett's latest purchase. A retailer. Best in the west. Appliances, rug and floor coverings, electronics, furniture. One stop shop! Did I mention which vacuum RC Willey gifts with a purchase of $1000 in rugs? No? Forgot? HOOVER TEMPO. HOOVER even made a special edition just for RC Willey and this purpose. Are you beginning to connect the dots?
Maybe you should take notes, so you can go back over and review from time to time to refresh your memory!
Carmine D.
This message was modified May 28, 2009 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #487 May 28, 2009 7:59 am
HARDSELL wrote:
Carmine, I know about WB and his strategy on investments. Do you know the answer to my original question?
Pay attention and quit twisting.
Wrong again. HARDSELL, if you truly know WB's investment strategy, you would never have asked a "non-soup" question like: Why did HOOVER go belly up? It's a logical contradiction. Some other dyson promoters here suffer from the same too. You are so focused on promoting the dyson bagless bin propaganda, that you forget about the importance and significance of the vacuum's performance and price. Hence, the reasons that it took the good engineer too long to scrub the farcical clutch and add height adjustments to the uprights. Self-adjusting nozzle head? Yeah right. HOOVER went down that road over 40 years ago. What was James thinking? Or was he?
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #488 May 28, 2009 2:29 pm
CarmineD wrote:
Wrong again. HARDSELL, if you truly know WB's investment strategy, you would never have asked a "non-soup" question like: Why did HOOVER go belly up? It's a logical contradiction. Some other dyson promoters here suffer from the same too. You are so focused on promoting the dyson bagless bin propaganda, that you forget about the importance and significance of the vacuum's performance and price. Hence, the reasons that it took the good engineer too long to scrub the farcical clutch and add height adjustments to the uprights. Self-adjusting nozzle head? Yeah right. HOOVER went down that road over 40 years ago. What was James thinking? Or was he?
Carmine D
The question was about Hoover. Not Dyson. No doubt you can't answer this one.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #489 May 28, 2009 3:01 pm
HARDSELL wrote:
The question was about Hoover. Not Dyson. No doubt you can't answer this one.
Wrong HS. Your question is a logical contradiction. You don't comprehed my answer. You don't buy companies that go belly up. It's called bankruptcy: Liabilities exceed assets. The court appoints a liquidator and the sales of the company's assets go to pay down the debts and payoff the creditors. Usally pennies on the dollar. In other words, the company is not an ongoing business concern any longer: It's out of business. i.e. Circuit City, Linens-N-Things.
You're confused again. Dyson is headed towards bankruptcy. It's signatures models are extinct: DC07, DC11, DC14, DC 16, DC18, DC20, DC22, AirBlade, wheel ball barrel, rotating washer, etc. Poorly selling products lead to huge sales and discounts, huge sales and discounts lead to yearly operating losses; and yearly operating losses lead eventually to bankruptcy.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #490 May 28, 2009 4:16 pm
CarmineD wrote:
Wrong HS. Your question is a logical contradiction. You don't comprehed my answer. You don't buy companies that go belly up. It's called bankruptcy: Liabilities exceed assets. The court appoints a liquidator and the sales of the company's assets go to pay down the debts and payoff the creditors. Usally pennies on the dollar. In other words, the company is not an ongoing business concern any longer: It's out of business. i.e. Circuit City, Linens-N-Things.
You're confused again. Dyson is headed towards bankruptcy. It's signatures models are extinct: DC07, DC11, DC14, DC 16, DC18, DC20, DC22, AirBlade, wheel ball barrel, rotating washer, etc. Poorly selling products lead to huge sales and discounts, huge sales and discounts lead to yearly operating losses; and yearly operating losses lead eventually to bankruptcy.
Carmine D.
I simply asked why did Hoover go belly up. That had nothing to do with WB or why you buy companies.
I am not confused like you. Again, you can't answer my question.
Thanks for all the laughs. but I have wasted enough time with your twisting.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #491 May 28, 2009 4:56 pm
HARDSELL wrote:
I simply asked why did Hoover go belly up. That had nothing to do with WB or why you buy companies.
I am not confused like you. Again, you can't answer my question.
Thanks for all the laughs. but I have wasted enough time with your twisting.
Not only are you wrong HARDSELL but you don't get that you are wrong. You are brainwashed by the same silly propaganda that your favorite company spews to the press and its employees.
Belly up is dead and gone. Your question is based on a false, untrue, and non-existent premise. There is no correct answer to a factually incorrect question. HOOVER is alive and well and having record annual floorcare sales.
On the other hand, and more correctly based on fact, your favorite company is bellying up! It MUST restructure itself as a niche vacuum company. If it doesn't, and soon, like many of dyson's products, it will be extinct.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #492 May 29, 2009 2:29 pm
Still wrong HS. Don't compare HOOVER to your favorite brand as an excuse for dyson's shortcomings. Dyson is solely owned and operated by Sir James. He's at fault fof the problems with too many models that confuse the consumers. The fault was never HOOVER it was MAYTAG management. Despite the priority that MAYTAG always gave to its homegrown washers and driers, at the expense of vacuums, HOOVER held its own. HOOVER's models and brand name triumph over many others over the years and still. HOOVER, even under MAYTAG's poor tutelage, consistently beat out your favorite brand in the Consumer Reports ranks and ratings. And HOOVER still does beat your brand in performance and sales.
Carmine D.
CarmineD wrote:
DIB:
HOOVER is a mainstream seller. Always has been. It's understandable to have a full and complete product line. Dyson is a niche vacuum which can't sell to mainstream America thru big box stores in bad economic times. Dyson lost market share in 2007 and 2008 to all the brands that it competes with in the big box stores. Same for 2009, dyson sales are tanking in all the major retailers so far this year.
Carmine D.
Carmine,
I know that you know... you do not have an answer and cannot support your Dyson vacuum line-up “is confusing” and other opinions aka cheap shots. Dyson has the only 2 rolly-polly (@ Dyson.com) iconic Ball steerables on the planet and in history and you’re confused or project others are confused. Where exactly does your yours of this projected confusion lye?
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #493 May 29, 2009 2:57 pm
(Wrong HS. Your question is a logical contradiction. You don't comprehed my answer. You don't buy companies that go belly up. It's called bankruptcy: Liabilities exceed assets. The court appoints a liquidator and the sales of the company's assets go to pay down the debts and payoff the creditors. Usally pennies on the dollar. In other words, the company is not an ongoing business concern any longer: It's out of business. i.e. Circuit City, Linens-N-Things. You're confused again. Dyson is headed towards bankruptcy. It's signatures models are extinct: DC07, DC11, DC14, DC 16, DC18, DC20, DC22, AirBlade, wheel ball barrel, rotating washer, etc. Poorly selling products lead to huge sales and discounts, huge sales and discounts lead to yearly operating losses; and yearly operating losses lead eventually to bankruptcy. Carmine D.)
- Carmine, I'm certainly confused as to your definition of the word 'extinct'. In the sense you're using it, I would take it to mean that the products you list were abject failures and have been discontinued because of their poor sales performance. But the DC07's only just been phased out after an 8 year production run. The DC14's still in production, as are the DC16, DC20, DC22 and Airblade. The washer was certainly a disaster by anyone's standards, but did you know a revamped version is coming to the US market? Not to mention several other innovative kitchen/household appliances?
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #494 May 29, 2009 4:02 pm
Hello Model2:
With height adjustments added as the latest feature on dyson's DC28 upright, it admits that its floating nozzle head is a farce. I posted on two previous occasions that all the previous dyson models w/o height adjustments are NOW obsolete by dyson's own standards. The prices for these obsolete models, as they become discontinued, will drop drastically by big box retialers. Obsolescense breeds and leads to sales extinction.
It took dyson 7 years, much too long, in the US to add height adjustments to uprights. At least 8 different upright models sold in the USA w/o the height adjustments over the last 8 years and still [DC07, 14, 15, 17, 18, 24, 25, 27] are now on the path to extinction. Discontinuation leads to huge discounts, which leads to losses, and losses year over year, leads to bellying up.
Dyson MUST reconfigure itself as a niche vacuum brand, down size, retrench, and sell off unrelated products. Else, like its models w/o adjustments, in concert with its many product flops, it will be extinct.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #495 May 29, 2009 4:49 pm
I noticed the patent for the Dyson kitchen top appliances recently. They sound a great white goods concept, if they ever made it to production.
A kitchen appliance with a basic function as a toaster can be brought at a very inexpensive price if style isn't a big issue. The only real way to add value is with limited enhanced functions like LED countdown timer + set programs. Branding + styling is another area, as demonstrated with Siemen's Porsche-designed kettle ($160 USD)... but, well we all should be familiar with Sir James' opinion of style over substance.
Thinking about real world examples of kitchens for friends and family the Dyson application here make a lot of sense. Frequently, there are more main plugs than sockets, so a common power supply would be a good improvement. In some inner-city areas, the demand on new builds is so high that they're typically specing three apartments where there would have previously been two, making kitchen space even more of a premium. Expresso coffee machines have become very popular in recent years, but can take up a great deal of valuable space.
Other Dyson patents in recent months describe a coffee machine in a reduced form factor (due to arrangement of the grinder (digital?) motor, in a cube shape with a retractable nozzle. Another filing details a juicer which is smaller than usual and is more efficient in operation.
What would be advantageous from a marketing point of view, is that a small, inexpensive 'starter' cube would be an ideal gift item, while providing a great opportunity to sell further appliance cubes to the recipient as time goes by. Say a person receives a 'kettle cube' as a gift, if they begin to appreciate its benefits, there would be great temptation to add a 'toaster cube' to it, to reclaim another power-point and the worktop space. Clearly, they'd be paying a slight premium for the added convenience aspect, yet the 'toaster cube' needn't cost much more to manufacture than one of those budget toasters - which represents a really attractive business prospect.
I'm surprised to hear that the Dyson washing machine might well get another launch in the near future. James Dyson admitted in an interview recently that while the basic premise was sound, they were incredibly arrogant in what they though people would pay for it and the huge costs involved with becoming established in this established market. Both points they overcame with the vacuum cleaners, but the false confidence was to cost them dear... at least to date.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #496 May 29, 2009 4:54 pm
CarmineD wrote:
Hello Model2:
With height adjustments added as the latest feature on dyson's DC28 upright, it admits that its floating nozzle head is a farce. I posted on two previous occasions that all the previous dyson models w/o height adjustments are NOW obsolete by dyson's own standards. The prices for these obsolete models, as they become discontinued, will drop drastically by big box retialers. Obsolescense breeds and leads to sales extinction.
It took dyson 7 years, much too long, in the US to add height adjustments to uprights. At least 8 different upright models sold in the USA w/o the height adjustments over the last 8 years and still [DC07, 14, 15, 17, 18, 24, 25, 27] are now on the path to extinction. Discontinuation leads to huge discounts, which leads to losses, and losses year over year, leads to bellying up.
Dyson MUST reconfigure itself as a niche vacuum brand, down size, retrench, and sell off unrelated products. Else, like its models w/o adjustments, in concert with its many product flops, it will be extinct.
Carmine D.
I don't understand why you feel that a multi-tier mainstream upright line-up - the premium-priced DC28 with height adjustment, the DC14 (which is being superceded by the 27 anyway)/17/27 without height adjustment, and the DC24/25 with the Ball - can't co-exist?
- DC14: Entry-level basic wheeled upright, to be superceded by the DC27
- DC27: Basic wheeled upright
- DC17: Mid-ranged wheeled upright model with core-separator
- DC28: Premium-priced upright model with height adjustment
- DC24: Compact steerable
- DC25: Full-sized steerable
I don't understand why this upright range means that Dyson need to kill off their more basic models, or risk extinction? If you want to see a complicated upright line-up, go to http://www.hoover.co.uk/ and look at the number of uprights they offer: The Slalom and the Freedom are the flagship models, but look at the mess of 'Dustmanagers', and the baffling array of different features, cyclonic systems (all awful,btw!), wattages (although they use the same motor in all of them, rated at 2200w. The ones which says '1700w' etc are simply mis-represented to make the model appear more basic)...
Please understand, I'm not trying to sound hostile or argumentative, I just want to understand your reasoning.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #497 May 29, 2009 6:08 pm
Hi again Model2:
As I said to HS, he and others here are brainwashed by dyson propaganda. As I said too, you can't compare HOOVER USA to dyson USA. Probably true for the UK. HOOVER is a mainstream floorcare product seller. It's understandable that it has a mature, full, and complete product line for all manner of household and commercial vacuums and floorcare products. Dyson is a niche vacuum seller. It's efforts toward wanna be mainstream are futile and laughable. Dyson is high priced bagless only, period. End of the story.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #498 May 29, 2009 6:54 pm
CarmineD wrote:
Hi again Model2:
As I said to HS, he and others here are brainwashed by dyson propaganda. As I said too, you can't compare HOOVER USA to dyson USA. Probably true for the UK. HOOVER is a mainstream floorcare product seller. It's understandable that it has a mature, full, and complete product line for all manner of household and commercial vacuums and floorcare products. Dyson is a niche vacuum seller. It's efforts toward wanna be mainstream are futile and laughable. Dyson is high priced bagless only, period. End of the story.
Carmine D.
That doesn't exactly answer my question...forget the comparison with Hoover for a moment. And whether people are brainwashed or not is a matter of opinion, it has nothing to do with what I asked.
You speculate that your perception of Dyson's position within the US market is 'probably true for the UK'. To enlighten on this issue, you might be interested to hear that in unit sales, the current market leader is Vax (a TTI-owned company, of course!), followed by Dyson, followed by Hoover, Electrolux and Bissell, who fight for third place. Dyson are the number one brand in sales-value, the DC14 being their biggest-selling model. Dyson actually outsell Hoover here, despite Hoover offering seemingly-similar technology at a lower price. I can't say this more plainly: Dyson are every bit as mainstream as Hoover in the UK. To quote a friend who is a senior-level employee at one of the companies mentioned above - 'Our biggest obstacle is that people don't go into stores asking, 'which cleaner should I buy? They go in asking, 'which Dyson?'. This never becomes clearer in my street than on Saturday mornings, when all the neighbours are out on their driveways, cleaning their cars - almost every house has a Dyson. Sebo, Miele, Dyson...they're all priced roughly the same here, and generally under £300. A niche product here would be the TOL Miele S7, for £375, the Oreck XL21, for £420, or the Kirby Sentria, for £1600+
If Dyson have become the mainstream benchmark in the UK, why shouldn't they do so in the US? A company facing financial ruin and extinction would not be pouring money into R&D for expansion into a new, more diverse product range, and yet I currently count seven non-vacuum cleaner appliances which Dyson are currently developing.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #499 May 29, 2009 7:53 pm
CarmineD wrote:
Hi again Model2:
As I said to HS, he and others here are brainwashed by dyson propaganda. As I said too, you can't compare HOOVER USA to dyson USA. Probably true for the UK. HOOVER is a mainstream floorcare product seller. It's understandable that it has a mature, full, and complete product line for all manner of household and commercial vacuums and floorcare products. Dyson is a niche vacuum seller. It's efforts toward wanna be mainstream are futile and laughable. Dyson is high priced bagless only, period. End of the story.
Carmine D.
You are the brainwashed one. I know how you must hate to tell us why Hoover went belly up.
Dyson did it to them. You know. The manufacturer that introduced numerous models in an attempt to stay afloat. Each time a new model was introduced (about every 30 days) you predicted that it would be the demise of Dyson. You also said that VAX and others were stealing sales at BB and that Dyson was doomed. I still see the bid D in all stores as I have for years.
Dyson is not the only manufacturer to suffer in these poor economic conditions, however, they survived the good times which can't be said for Hoover.
I will now respond to your follow up in advance of reading it. Hoover is not alive and well. Only the name remains. It ain't Hoover that you hawked for years.
You speak of niche vacuums. What the heck is Oreck? An electric broom favored by the weak and elderly. Also recall that each time a fault is found you try to dismiss the fault because it is not a full sized vacuum. That makes it a wannabe and alnost toy like. Maybe that is why it can't handle baking soda.
Dyson kicked you in the peanuts as a consultant and then kicked your recommended brand. No wonder you hate them so badly.
Maybe you and hoover should have worn a cup. Oh, I almost forgot. You and hoover did not have cups back then, only bags.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #500 May 30, 2009 6:46 am
Hello Model2, and HS:
I answered both your questions several times. You don't accept/understand my answers. Why? You're brainwashed by your favorite company's dyson bagless bin propaganda.
Propaganda is a matter of fact. It's documented by dyson's legacy in the USA. The idiosy of a clutch. Sub par, sub standard brush roll. Floating head farce. DC07's use of an old inexpensive one fan Panasonic motor. Used simultaneously in Pano's cheapest upright for $60. Dyson mantra: Doesn't loose suction, doesn't clog. Ball technology is laughable nonsense in the vacuum industry.
Dyson has to recreate itself as a niche vacuum seller [strictly high priced bagless]. Divest itself of all non-vacuum products. Downsize markets and employees. Retrench by cutting irrelevant and unprofitable R & D on products that lose money in the market place or like the DDM DC22 never sell in all markets.. Else like its falling vacuum market share in the UK, risk inevitable extinction and obsolescense.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #501 May 30, 2009 7:18 am
PS for HARDSELL primarily and on the margin for MODEL2:
You can't compare dyson to ORECK as niche sellers. Why? ORECKS are sold primarily through a network of ORECK stores nationwide. By last count over 500. Opening more all the time, despite the economy. And also sold through independent vacuum stores. Dyson'ssales venue has always been primarily big box store retailers. Big box retailers are another dying breed in the current economic tsunami: i.e. Circuit City, Linens-N-Things. Who knows which others bellying up in the months to come.
A note on an unrelated industry but a product of teh times: FAO Schwartz [100 year history as a niche toy seller of high end quality toys like Steiff stuff animals] bought out by Toys R US, a main stream toy seller. KB toys went belly up even before the Christmas 2008 Season.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #502 May 30, 2009 7:48 am
CarmineD wrote:
Hello Model2, and HS:
I answered both your questions several times. You don't accept/understand my answers. Why? You're brainwashed by your favorite company's dyson bagless bin propaganda.
Propaganda is a matter of fact. It's documented by dyson's legacy in the USA. The idiosy of a clutch. Sub par, sub standard brush roll. Floating head farce. DC07's use of an old inexpensive one fan Panasonic motor. Used simultaneously in Pano's cheapest upright for $60. Dyson mantra: Doesn't loose suction, doesn't clog. Ball technology is laughable nonsense in the vacuum industry.
Dyson has to recreate itself as a niche vacuum seller [strictly high priced bagless]. Divest itself of all non-vacuum products. Downsize markets and employees. Retrench by cutting irrelevant and unprofitable R & D on products that lose money in the market place or like the DDM DC22 never sell in all markets.. Else like its falling vacuum market share in the UK, risk inevitable extinction and obsolescense.
Carmine D.
There you go - yet again - with your whole 'brainwashed by your favourite company' joke. It's rather a feeble attempt at humour that wasn't funny to begin with. Now it's just tiring, like watching the same bad sitcom episode again and again. Without the canned laughter. You know absolutely nothing about me - after all, why should you care? But your claim is particularly ironic considering which vacuum company I'm currently working with - it's certainly not Dyson, so the joke's on you!! Why is it you can't enter into a simple discussion without turning nasty when someone questions your thinking? I've read your contributions to the Vacweb forum, and you used to provide a lot of very interesting insight before you embarked on this campaign against Dyson, which seems to make up the entirety of your contribution nowadays.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #503 May 30, 2009 8:48 am
M00seUK wrote:
What would be advantageous from a marketing point of view, is that a small, inexpensive 'starter' cube would be an ideal gift item, while providing a great opportunity to sell further appliance cubes to the recipient as time goes by. Say a person receives a 'kettle cube' as a gift, if they begin to appreciate its benefits, there would be great temptation to add a 'toaster cube' to it, to reclaim another power-point and the worktop space. Clearly, they'd be paying a slight premium for the added convenience aspect, yet the 'toaster cube' needn't cost much more to manufacture than one of those budget toasters - which represents a really attractive business prospect.
I'm surprised to hear that the Dyson washing machine might well get another launch in the near future. James Dyson admitted in an interview recently that while the basic premise was sound, they were incredibly arrogant in what they though people would pay for it and the huge costs involved with becoming established in this established market. Both points they overcame with the vacuum cleaners, but the false confidence was to cost them dear... at least to date.
Hello M00seUK:
Interestingly, the latest HOME SHOW currently being held in Las Vegas features these 'kitchen cubes' and is attracting alot of consumer interest. Most of them too have been designed by students which adds to the attraction.
I agree with your assessment and opinions of the dyson contra rotating washer. Not dyson's finest hour as a product invention and/or business venture.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #504 May 30, 2009 9:43 am
CarmineD wrote:
PS for HARDSELL primarily and on the margin for MODEL2:
You can't compare dyson to ORECK as niche sellers. Why? ORECKS are sold primarily through a network of ORECK stores nationwide. By last count over 500. Opening more all the time, despite the economy. And also sold through independent vacuum stores. Dyson'ssales venue has always been primarily big box store retailers. Big box retailers are another dying breed in the current economic tsunami: i.e. Circuit City, Linens-N-Things. Who knows which others bellying up in the months to come.
A note on an unrelated industry but a product of teh times: FAO Schwartz [100 year history as a niche toy seller of high end quality toys like Steiff stuff animals] bought out by Toys R US, a main stream toy seller. KB toys went belly up even before the Christmas 2008 Season.
Carmine D.
Actually I have to agree that Dyson and Oreck should not be compared as niche vacs. Although you are calling the wrong one a niche vac.
Oreck does not qualify as a full sized industry standard vac. Dyson does.
Oreck brush can't be turned off. Dyson can.
Oreck includes a gimmick gift so that they can justify a high price for obsolete technology with cheap parts. Dyson does not.
Orecks strong point is being light weight and is marketed to the elderly and weaker users. Dyson is marketed to all users.
Oreck is sold only through exclusively Oreck stores (BIG NICHE). Dyson is not.
I could go on with reasons to show Oreck as a niche and Dyson as a standard, however, you should get the point.
BTW, YOU ARE THE ONE WHO CONTINUES TO MAKE ALL THE COMPARISONS IN AN ATTEMPT TO TWIST THE TRUTH ABOUT A SIMPLE QUESTION THAT I ASKED.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #505 May 30, 2009 9:45 am
CarmineD wrote:
Hello Model2, and HS:
I answered both your questions several times. You don't accept/understand my answers. Why? You're brainwashed by your favorite company's dyson bagless bin propaganda.
Propaganda is a matter of fact. It's documented by dyson's legacy in the USA. The idiosy of a clutch. Sub par, sub standard brush roll. Floating head farce. DC07's use of an old inexpensive one fan Panasonic motor. Used simultaneously in Pano's cheapest upright for $60. Dyson mantra: Doesn't loose suction, doesn't clog. Ball technology is laughable nonsense in the vacuum industry.
Dyson has to recreate itself as a niche vacuum seller [strictly high priced bagless]. Divest itself of all non-vacuum products. Downsize markets and employees. Retrench by cutting irrelevant and unprofitable R & D on products that lose money in the market place or like the DDM DC22 never sell in all markets.. Else like its falling vacuum market share in the UK, risk inevitable extinction and obsolescense.
Carmine D.
A lot of twisted BS to avoid answering my simple question.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #507 May 30, 2009 11:05 am
FYI--Hoover made a prototype for a vacuum being centered on a ball about 10 years ago. They decided not to go forward with the plans due to poor customer reception.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #509 May 30, 2009 12:15 pm
HankJones wrote:
FYI--Hoover made a prototype for a vacuum being centered on a ball about 10 years ago. They decided not to go forward with the plans due to poor customer reception.
Guess Dyson is copying Hoover...again.
It that were true, Dyson’s competitors (many are enemies) would attack the Ball technologies patents and prove them to be invalid. A patent search proves that it was an ex-furniture designer turned Dyson design-engineer who alone created the [Dyson] steerable Ball.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #510 May 30, 2009 1:16 pm
HARDSELL wrote:
Actually I have to agree that Dyson and Oreck should not be compared as niche vacs. Although you are calling the wrong one a niche vac.
Oreck does not qualify as a full sized industry standard vac. Dyson does.
Oreck brush can't be turned off. Dyson can.
Oreck includes a gimmick gift so that they can justify a high price for obsolete technology with cheap parts. Dyson does not.
Orecks strong point is being light weight and is marketed to the elderly and weaker users. Dyson is marketed to all users.
Oreck is sold only through exclusively Oreck stores (BIG NICHE). Dyson is not.
I could go on with reasons to show Oreck as a niche and Dyson as a standard, however, you should get the point.
BTW, YOU ARE THE ONE WHO CONTINUES TO MAKE ALL THE COMPARISONS IN AN ATTEMPT TO TWIST THE TRUTH ABOUT A SIMPLE QUESTION THAT I ASKED.
Hello HS et al:
The ORECK business model is excellent and serves ORECK well as a nationwide provider of vacuums and floorcare products, parts and servicing. All the commentary about ORECK stores and their staffs are always favorable. It is the standard for the industry to emulate. ORECK has never shuttered a store in its entire history and opens new ones all the time and still.
ORECK suffered huge losses to its inventory, factory and headquarters after Katrina in 2005. Most vacuum makers would have declared defeat, raised the white flag and folded up. Some here predicted it would happen. They were all wrong. ORECK rebounded without missing a beat. While most vacuum brand sales were tanking fast in 2008 due to the economic and consumer spending malaise, ORECK bucked the trend. Even buys halo, which went belly up in less than a year. ORECK is expanding its floorcare reportoire with several to be launched soon. Like the Steam It, I posted about.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #511 May 30, 2009 1:26 pm
DysonInventsBig wrote:
It that were true, Dyson’s competitors (many are enemies) would attack the Ball technologies patents and prove them to be invalid. A patent search proves that it was an ex-furniture designer turned Dyson design-engineer who alone created the [Dyson] steerable Ball.
If the ball vacuum is/was a success, perhaps it would be relevant to say who was first. It's not. Just the opposite. The real issue is that the ball vacuum, like the dyson ball barrel, has proved to be a dud in the market place. It is not worthy of a position in any vacuum brand's product lineup. Lest the is arrogant, self-righteous, and because it employs an army of engineers and designers, believes it knows better what the buying public wants than the public themselve. However, the down side of this thinking is that it is often the first step down the slippery path to oblivion.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #513 May 30, 2009 2:08 pm
Lets throw this into the mix,just got done repairing a dc18 with the ball set up, The divertor valve inside the lower motor housing was stuck open,but the machine was real hard to manuver the machine was less than a year old,I know the machine was under warranty but the customer did not want to go thru the hassles dealing with dyson on getting it fixed under warranty[her words not mine].
Is dyson having problems with the ball mechanism not working properly it seemed to have a skipping and sticking problem,
I had 2 hours into the repair and did not charge the customer,she asked me if would happen again[ i just schrugged and said maybe i dont know] if i charged her for the repair then i would have been responsible for future problems] did not want to put my reputation on the line.
i know i wont get a strait answer from the dyson faithful here on the forum, but how can the engineers at dyson honestly let this product out to the public knowing that the problems are there.
It should be under a worldwide recall..............
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #514 May 30, 2009 2:31 pm
mole wrote:
Lets throw this into the mix,just got done repairing a dc18 with the ball set up, The divertor valve inside the lower motor housing was stuck open,but the machine was real hard to manuver the machine was less than a year old,I know the machine was under warranty but the customer did not want to go thru the hassles dealing with dyson on getting it fixed under warranty[her words not mine].
Is dyson having problems with the ball mechanism not working properly it seemed to have a skipping and sticking problem,
I had 2 hours into the repair and did not charge the customer,she asked me if would happen again[ i just schrugged and said maybe i dont know] if i charged her for the repair then i would have been responsible for future problems] did not want to put my reputation on the line.
i know i wont get a strait answer from the dyson faithful here on the forum, but how can the engineers at dyson honestly let this product out to the public knowing that the problems are there.
It should be under a worldwide recall..............
regards
MOLE
Good to know that you are making a living with the dragster. You simply could not survive on 1 repair a week. Especially since you do not charge for repairs.
On the other hand I suspect that you make a decent living repairing all those other brands. Why else would a repairman want to see them sold. No problems, no income.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #515 May 30, 2009 2:33 pm
CarmineD wrote:
Hello HS et al:
The ORECK business model is excellent and serves ORECK well as a nationwide provider of vacuums and floorcare products, parts and servicing. All the commentary about ORECK stores and their staffs are always favorable. It is the standard for the industry to emulate. ORECK has never shuttered a store in its entire history and opens new ones all the time and still.
ORECK suffered huge losses to its inventory, factory and headquarters after Katrina in 2005. Most vacuum makers would have declared defeat, raised the white flag and folded up. Some here predicted it would happen. They were all wrong. ORECK rebounded without missing a beat. While most vacuum brand sales were tanking fast in 2008 due to the economic and consumer spending malaise, ORECK bucked the trend. Even buys halo, which went belly up in less than a year. ORECK is expanding its floorcare reportoire with several to be launched soon. Like the Steam It, I posted about.
Carmine D.
Dyson still kicked you and Hoover regardless of how you avoid the truth. My experience in an Oreck store is not so favorable.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #517 May 30, 2009 5:33 pm
mole wrote:
Lets throw this into the mix,just got done repairing a dc18 with the ball set up, The divertor valve inside the lower motor housing was stuck open,but the machine was real hard to manuver the machine was less than a year old,I know the machine was under warranty but the customer did not want to go thru the hassles dealing with dyson on getting it fixed under warranty[her words not mine].
Is dyson having problems with the ball mechanism not working properly it seemed to have a skipping and sticking problem,
I had 2 hours into the repair and did not charge the customer,she asked me if would happen again[ i just schrugged and said maybe i dont know] if i charged her for the repair then i would have been responsible for future problems] did not want to put my reputation on the line.
i know i wont get a strait answer from the dyson faithful here on the forum, but how can the engineers at dyson honestly let this product out to the public knowing that the problems are there.
It should be under a worldwide recall..............
regards
MOLE
Hi Mole:
Very gracious gesture on your part. Excellent good will.
2 dyson dealers in North Las Vegas have offered me part time positions [I won't take anything full time] to repair and refurb dysons. BTW, they also sell and repair MIELE, RICCAR, BOSCH and a host of others. The dysons with the clutches [DC07 and DC14] are the most problem/repair prone high priced brand in their stores. I mentioned that the DC25 's, which one store sells ON REQUEST ONLY, have been coming back with defective wiring harnesses that break too easily and too soon after purchase. The store won't sell the DC15 and DC24. The owner/manager said that he will probably add the DC25 soon to the list of the ball models that he will not sell. Next time I visit, I'll ask about the DC18. I didn't see any in his store for sale/repair, so maybe it was scrubbed already.
Carmine D.
This message was modified May 30, 2009 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #518 May 30, 2009 5:39 pm
DysonInventsBig wrote:
It's true... I've seen the data (charting). As Dyson's upright share rose, Hoovers dove. Fact! All other mfgs. basically stayed flat.
DIB
HankJones wrote:
Oreck and Hoover were the 2 companies in upright vacuum market to gain market share. All others including Dyson lost market share last year.
Hoover gained double digit market share in the extraction market.
There is a contradiction of facts in the above statements. Who's right and wrong? Can't both be true unless then posters are talking about different time frames. It is, as I tell HARDSELL about his posts and questions a logical contradiction. Clarify please with source and references and time frames. Thanks.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #519 May 30, 2009 11:21 pm
CarmineD wrote:
Hi Mole:
Very gracious gesture on your part. Excellent good will.
2 dyson dealers in North Las Vegas have offered me part time positions [I won't take anything full time] to repair and refurb dysons. BTW, they also sell and repair MIELE, RICCAR, BOSCH and a host of others. The dysons with the clutches [DC07 and DC14] are the most problem/repair prone high priced brand in their stores. I mentioned that the DC25 's, which one store sells ON REQUEST ONLY, have been coming back with defective wiring harnesses that break too easily and too soon after purchase. The store won't sell the DC15 and DC24. The owner/manager said that he will probably add the DC25 soon to the list of the ball models that he will not sell. Next time I visit, I'll ask about the DC18. I didn't see any in his store for sale/repair, so maybe it was scrubbed already.
Carmine D.
What can you tell us about the Hoovers that were causing fires due to faulty switches? Seems as if they have had faulty switches since 1999. Hoover had to recall over a half million vacs in 2005 because of defective switches. Jump to 2007. Maybe the cost of that recall was so severe that it prompted them not to notify the CPSC of sales of vacuum cleaners with another defective switch that can cause fire. THEY PAID A $750,000 CIVIL PENALTY FOR FAILURE TO REPORT.
The pressure from Dyson was just too much for Hoover. They resorted to using dangerously defective parts, then spending mega bucks on recalls and finally hiding a dangerous defect from the CPSC.
WOW, DYSON SURE HAS PINCHED YOU AND HOOVER. NO WONDER YOU TWIST AT THE BIG D WORD.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #520 May 31, 2009 6:44 am
HARDSELL wrote:
You simply could not survive on 1 repair a week. Especially since you do not charge for repairs.
On the other hand I suspect that you make a decent living repairing all those other brands. Why else would a repairman want to see them sold. No problems, no income.
Hey H.S. long time no see, I repaired the dc18 on my own time,just had to find out why the machine only worked in the hose /attachment mode.Almost gave up after 2 hours but me being me l really hate getting beat by problems that are related to my business you know the deal[like the factory trained lexus tech that cant figure out whats going on with a certain electrical or mechanical gremlin,and besides no one else would even take the dyson in to even look at it,I gained more product knowledge and probaly made in the long run more good customers and money than charging the shop rate and gave her the bums rush out the door, Another thing not to do to a customer is repremand them for not buying the product you sell,It makes them feel stupid and ashamed,they already know that they bought a CLAM, why rub their nose in it?
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #521 May 31, 2009 6:48 am
HARDSELL wrote:
What can you tell us about the Hoovers that were causing fires due to faulty switches? Seems as if they have had faulty switches since 1999. Hoover had to recall over a half million vacs in 2005 because of defective switches. Jump to 2007. Maybe the cost of that recall was so severe that it prompted them not to notify the CPSC of sales of vacuum cleaners with another defective switch that can cause fire. THEY PAID A $750,000 CIVIL PENALTY FOR FAILURE TO REPORT.
The pressure from Dyson was just too much for Hoover. They resorted to using dangerously defective parts, then spending mega bucks on recalls and finally hiding a dangerous defect from the CPSC.
WOW, DYSON SURE HAS PINCHED YOU AND HOOVER. NO WONDER YOU TWIST AT THE BIG D WORD.
HARDSELL, you're still living in the past and the once glory days of dyson in the USA. They're gone. Finito. You're still, like many of your dyson admirers here who cringe at the truth telling of dyson's deceit, brainwashed from the dyson bagless bin sales propaganda.
In 2007, Whirlpool was the proud owner of HOOVER and the switch recall was long over and resolved. I blame MAYTAG's incompetent management for the delay in notifying the Consumer Product Safety Commission in 2005. The latter is the reason, at least in part, that the CPSC monetary fine [$750,000], since no damage was done from the defective switches except to the vacuum, was excessive. Highest if I recall ever assessed by the CPSC on an aplpliance maker. The CPSC made an example of MAYTAG's time delay, as well it should. HOOVER suffered the consequences at the fault of MAYTAG.
HOOVER did a yeoman's job on the recall and replacing the faulty switches for WT users. Fast forward to March 2009 and the battery pack fires in the Electrolux Pronto/Ergorapido. The entire product line was at risk, not just a batch of faulty switches like the HOOVER WT. No fine was assessed to Electrolux by the CPSC. The entire line was withdrawn for several months and completely replaced.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #522 May 31, 2009 6:56 am
PS HARDSELL: Thanks for bringing up this old CPSC case and HOOVER. I had thought of making a comparison between how the CPSC handled HOOVER and its faulty batch of WT switches and Electrolux AB Homecare with the battery packs in two entire lines of stick vacuums. As you recall, I posted about the Electrolux recall here. I decided not to make mention of the glaring descrepancy at the time. Your question obviously changed my perspective.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #523 May 31, 2009 7:40 am
PS 2:
FWIW, the recent handling of Electrolux by the CPSC gives HOOVER the circumstances and opportunity to appeal the monetary fine of $750,000 in 2005, if HOOVER/TTI has not done so already. Since the Statute of Limitations has not expired on this case, HOOVER/TTI can file an appeal with the courts and protest the amount of the CPSC fine. I would especially since the assessed fine amount was by any and all measures excessive and exobitant. HOOVER/TTI would prevail in my opinion, especially in light of the recent Electrolux case.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #524 May 31, 2009 8:29 am
CarmineD wrote:
HARDSELL, you're still living in the past and the once glory days of dyson in the USA. They're gone. Finito. You're still, like many of your dyson admirers here who cringe at the truth telling of dyson's deceit, brainwashed from the dyson bagless bin sales propaganda.
In 2007, Whirlpool was the proud owner of HOOVER and the switch recall was long over and resolved. I blame MAYTAG's incompetent management for the delay in notifying the Consumer Product Safety Commission in 2005. The latter is the reason, at least in part, that the CPSC monetary fine [$750,000], since no damage was done from the defective switches except to the vacuum, was excessive. Highest if I recall ever assessed by the CPSC on an aplpliance maker. The CPSC made an example of MAYTAG's time delay, as well it should. HOOVER suffered the consequences at the fault of MAYTAG.
HOOVER did a yeoman's job on the recall and replacing the faulty switches for WT users. Fast forward to March 2009 and the battery pack fires in the Electrolux Pronto/Ergorapido. The entire product line was at risk, not just a batch of faulty switches like the HOOVER WT. No fine was assessed to Electrolux by the CPSC. The entire line was withdrawn for several months and completely replaced.
Carmine D.
Carmine, I have never thought you to be stupid. I am now having doubts. My point is simple. Dyson is not the only brand who has had or will have defects. One minute you claim Hoover is alive the next you say it is owned by someone else. Hoover as Hoover is dead. Dyson probably has a RIP Hoover head stone out back since they put them down. If you have inside info please share with us. I am not aware of Dyson being sold nor declaring bankruptcy. There are many in Canton who can tell you that Hoover no longer provides them a living. WHO IS LIVING IN THE PAST?
This all started when I stated that Dyson seems to be taking the path of Hoover. Too many models being introduced with no beneficial improvements. Dyson IMO should have kept the DC07. Like any other vacuum, it was not for everyone. I would have liked a manual height adjust but would rather have brush off switch if could not have both. They could have another model w/o clutch to fit the needs of those who have odd carpets and pets with sensitive hearing. They may not be able to satisfy cantankerous old poops with anything.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #525 May 31, 2009 8:33 am
mole wrote:
Hey H.S. long time no see, I repaired the dc18 on my own time,just had to find out why the machine only worked in the hose /attachment mode.Almost gave up after 2 hours but me being me l really hate getting beat by problems that are related to my business you know the deal[like the factory trained lexus tech that cant figure out whats going on with a certain electrical or mechanical gremlin,and besides no one else would even take the dyson in to even look at it,I gained more product knowledge and probaly made in the long run more good customers and money than charging the shop rate and gave her the bums rush out the door, Another thing not to do to a customer is repremand them for not buying the product you sell,It makes them feel stupid and ashamed,they already know that they bought a CLAM, why rub their nose in it?
regards
MOLE
Mole, is Dyson the only brand that has problems? Likely not since you almost gave up on the fix. I bet that you can repair those other brands with a low E.T. since you have to repair so many.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #526 May 31, 2009 9:09 am
HARDSELL wrote:
Carmine, I have never thought you to be stupid. I am now having doubts. My point is simple. Dyson is not the only brand who has had or will have defects. One minute you claim Hoover is alive the next you say it is owned by someone else. Hoover as Hoover is dead. Dyson probably has a RIP Hoover head stone out back since they put them down. If you have inside info please share with us. I am not aware of Dyson being sold nor declaring bankruptcy. There are many in Canton who can tell you that Hoover no longer provides them a living. WHO IS LIVING IN THE PAST?
This all started when I stated that Dyson seems to be taking the path of Hoover. Too many models being introduced with no beneficial improvements. Dyson IMO should have kept the DC07. Like any other vacuum, it was not for everyone. I would have liked a manual height adjust but would rather have brush off switch if could not have both. They could have another model w/o clutch to fit the needs of those who have odd carpets and pets with sensitive hearing. They may not be able to satisfy cantankerous old poops with anything.
HARDSELL: I have no doubts about you. You're stuck in a dyson rut. HOOVER, as in the BOSS, is dead. The company has lived for over one hundred years and still. A good part of which was under the tutelage of non-HOOVER family members, like MAYTAG, Whirlpool and now TTI. Things never stay the same. Not for HOOVER, not for other companies. We live in a dynamic business world with changing economies and consumers. HOOVER weathered all the changing times. I can't say the same for your favorite company.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #527 May 31, 2009 9:19 am
HARDSELL wrote:
Dyson IMO should have kept the DC07. Like any other vacuum, it was not for everyone. I would have liked a manual height adjust but would rather have brush off switch if could not have both. They could have another model w/o clutch to fit the needs of those who have odd carpets and pets with sensitive hearing. They may not be able to satisfy cantankerous old poops with anything.
If these are your requirements in an upright: Manual rug height adjustment, brush on off, no clutch, then I have good news for you. All the big box retailers offer these vacuums in a variety of brands, models and prices[as low as $70] AND in either bag or bagless depending on your preference. Dyson on the other hand offers just one model with your requirements and its the latest DC28. Price I believe is $599. How many will you buy as well as others in the current times? Niche seller, at best. Obsolete more likely.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #528 May 31, 2009 9:55 am
CarmineD wrote:
If these are your requirements in an upright: Manual rug height adjustment, brush on off, no clutch, then I have good news for you. All the big box retailers offer these vacuums in a variety of brands, models and prices[as low as $70] AND in either bag or bagless depending on your preference. Dyson on the other hand offers just one model with your requirements and its the latest DC28. Price I believe is $599. How many will you buy as well as others in the current times? Niche seller, at best. Obsolete more likely.
Carmine D.
Did I forget to mention that I also like a vacuum that will deep clean carpet, clean hard surface floors rather than blow the debris away, have strong suction through the hose. Those other brands just can't do those things in my home.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #529 May 31, 2009 11:09 am
HARDSELL wrote:
Mole, is Dyson the only brand that has problems? Likely not since you almost gave up on the fix. I bet that you can repair those other brands with a low E.T. since you have to repair so many.
Hi H.S. of course sooner or later all mechanical/electrical devices require service and repair,In my professional opionion the problems crop up after 1 or 2 years of use,[depending on the amount of useage] sometimes sooner,
Im finding in these tuff economic times that repairs and service are a big factor in peoples buying habits,as of lately were getting more and more of can i get this fixed and not end up without my machine for 3 or 6 months?Can i get bags and filters without waiting 3 weeks? Trust me my friend some high end companies are in big trouble with parts and service distribution, Im not pumping up ORECK but as far as customer service and locations they are the epitone in that department.
As for dyson there not even in the same league as the others that compete in the high end upright market.I will say this they have been here going on 6 years and service centers at least in my area are non existent.
So i have to ask the question whats going on are they going to be a PLAYA or not.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #530 May 31, 2009 4:13 pm
HARDSELL wrote:
Did I forget to mention that I also like a vacuum that will deep clean carpet, clean hard surface floors rather than blow the debris away, have strong suction through the hose. Those other brands just can't do those things in my home.
Again, HARDSELL I have great news for you. All the above vacuums that are routinely sold in all the big box retailers with the manual rug height adjustments, brush roll on/off switch, and no idiotic clutch, in bagged or bagless versions for as little as $70 will also meet your above requirements. But, here's the bad news. You have to plug them in and turn on the power switch. Most vacuum brand makers take it for granted that buyers know this, so they don't specifically list these instructions in the User Manuals. That's really all you need to do.
Your comparison of dyson clutch and ball defects to the HOOVER WT switch failures falls way short too, HS. The HOOVER WT, a signature model for THE HOOVER company, has been in production since 1998. It sold well over 1 MILLION units in the USA in its first year of sales and every year since. A recall for a faulty batch of outsourced switches is not indicative of a major product defect. Dyson has never had any model in production even remotely close to 10 years. All its models in total in all its markets globally since its start, even with the 5170 prototypes, are not even a close second to the number of WT sales. And, its likely they never will. Dyson is mainstream? Only in the brainwashed minds of its supporters.
Carmine D.
This message was modified May 31, 2009 by CarmineD
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #531 May 31, 2009 4:54 pm
HARDSELL wrote:
Did I forget to mention that I also like a vacuum that will deep clean carpet, clean hard surface floors rather than blow the debris away, have strong suction through the hose. Those other brands just can't do those things in my home.
HARDSELL, in the past you have trashed ORECK, HOOVER WT and EUREKA Boss Smart vac for falling short in your home in these areas. I have used all 3 of these and they all do a yeoman's job at deep cleaning my carpets, cleaning ceramic tile floors, and tool usage, save the ORECK, which in case you don't know or don't realize, doesn't come with tools on board. AND Consumer Reports and the Carpet and Rug Institute praise these models CONSISTENTLY year after year.
Contrarily, I have bought and tried to use a DC07 pink in my home and couldn't. At $399 it was more expensive than my ORECK, which cost me $150 NEW, the HOOVER WT which cost me $150 NEW, and the EUREKA BOSS which cost me $150 NEW. No vacuum is the best for everyone, but I have 3 specific models that you panned here consistently that work great in my home and one that you praise highly that stunk. Your credibility here with me is zilch. Obviously, Consumer Reports and the Rug and Carpet Institute, which you impugn, are right on with all these 4 models and my experience.
Did you ever stop to think that you can/may be WRONG? And these 3 brands and the experts and opinions about them are right? Not a chance, right? Why? Like I said, your favorite company [right or wrong] up to the very end, which may be closer than you realize.
Carmine D.
This message was modified May 31, 2009 by CarmineD
Location: Scotland UK
Joined: May 31, 2009
Points: 1162
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #532 May 31, 2009 7:13 pm
Sorry to interrupt you guys on this forum.
Having noted a few of the discussions on here and perhaps its been mentioned before but Ive gone through 3 Dysons and I can't say (even though I'm British) that they are the best on the market for build quality. However the point of Dyson is that he will never launch an upright vacuum that will have manual adjustments for floors. The whole idea of a vacuum in principle with added wheels actually adjusts automatically to floors anyway but the Dyson suction principle thanks to those cyclones means that despite having no adjustment necessary, everything from the floor will be sucked up and put into the bin. With that patent on board there is no need for a manual adjustment and in terms of Dyson, the need to put mechanical adjustment means something else that needs to be sorted out when it breaks. Simplicity is the key and each new upright that Dyson launches tries to be better than before. I've tried the DC24 and I'm very impressed with it even though I'm not that happy with the way its been built in terms of the back wheels. I still struggled to get under low furniture with it and found that the ball gets in the way. Over my Sebo Felix which is smaller than the baby DC24, it may well use a bag but its a lot easier to manage for day to day pick up.
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #533 May 31, 2009 7:32 pm
vacmanuk wrote:
Sorry to interrupt you guys on this forum.
Having noted a few of the discussions on here and perhaps its been mentioned before but Ive gone through 3 Dysons and I can't say (even though I'm British) that they are the best on the market for build quality. However the point of Dyson is that he will never launch an upright vacuum that will have manual adjustments for floors. The whole idea of a vacuum in principle with added wheels actually adjusts automatically to floors anyway but the Dyson suction principle thanks to those cyclones means that despite having no adjustment necessary, everything from the floor will be sucked up and put into the bin. With that patent on board there is no need for a manual adjustment and in terms of Dyson, the need to put mechanical adjustment means something else that needs to be sorted out when it breaks. Simplicity is the key and each new upright that Dyson launches tries to be better than before. I've tried the DC24 and I'm very impressed with it even though I'm not that happy with the way its been built in terms of the back wheels. I still struggled to get under low furniture with it and found that the ball gets in the way. Over my Sebo Felix which is smaller than the baby DC24, it may well use a bag but its a lot easier to manage for day to day pick up.
Hi Ryan, have you not seen the DC28 yet? Manual height control...and a system far more complex and - potentially - likely to go wrong than a simple 4-wheels-and-a-slider set-up! Possibly more effective too, although that remains to be seen...
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #534 Jun 1, 2009 7:21 am
vacmanuk wrote:
Sorry to interrupt you guys on this forum.
Glad to hear from you. Thanks for the forthright and honest broker assessments of dysons models. My son-in-law spent several years in the UK playing pro basketball and became familiar with dysons before they launched in the USA. His assessments, a consumer user of vacuums only, are similar to many of yours, including the adjustments.
Location: Scotland UK
Joined: May 31, 2009
Points: 1162
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back Reply #535 Jun 1, 2009 9:40 am
Hi guys thanks for the welcome. I'm also a Guide at a certain review site company too. Anyway I just called Dyson UK. They can confirm that they will have a new Dyson out although it was due in May it has now been pushed forward to June or July. The model will be called the DC27 as opposed to 28 and it has a few features which is different to the Ball series. I can see why Dyson have finally tried to nudge forward with older settings - for a start it doesn't have a Ball, no swivel function and it has a normal fixed wheel sole plate. It mirrors the DC16 on dust capacity and has a slimmer flatter floor head. This will have been done possibly in response to a myriad of uprights that slimmer floor heads such as Sebo's Felix/X series and others. The DC27 will also have a clear inspection roller bar and a beater roll bar to meet the carpet only - whilst this may well be a manual setting in itself I'm not quite sure.