Vacuum Cleaners Discussions

Apparently there's a new Dyson model that will be launched in February at the VDTA Convention.  I don't know any further specifics on whether or not it's going to be a canister or upright, but apparently all attendees of the show will be able to see it and place their orders.  I wonder if the $899 pricetag will be a detriment to sales, or are Americans willing to pay a premium for superior performance and space-age motor technology?

Has anyone else heard anything yet?  I'm curious to know what it is as I bought the DC21 right when it came out in March.  That and the DC17 are the only ones that impressed me so far, it will be interesting to see how this one is.

My two cents…

 

If Dyson could sell the DC22 and the DC12 exclusively (no big box) thru independent retailers, my guess would be that this would be a smart thing for Dyson to do.  Here is why.  Many anti-Dyson vacuum dealers and/or enthusiasts (with vacuum dealers as friends) travel up and down the internet bad mouthing Dyson and his products in reviews and forums.  From eBay to YouTube and anything in between these “vacuum experts” with perhaps much idle time are in my opinion responsible for 70% to 80% of anti-Dyson bad mouthing.  Consumers who walk into an anti-Dyson vacuum dealer get the anti-Dyson education, then these consumers simply post and repeat at online forums this anti-Dyson education.  I’ve seen it plenty of times.  Dyson could convert these dealers with exclusives to two revolutionary and high margin (high margin is just a guess) vacuums, the DC22 and DC12.  Dyson could easily cut the negative online reviews and posts in half by giving the dealers these exclusives and hopefully profits.        DIB

Hi D.I.B., My suggestion to you would be to check out the HISTORY of vacuums and vacuum dealers in the U.S.A., What you are talking about has already FAILED miserably,

READ THIS POST CAREFULLY,

MOLE

mole wrote:

Mole,

I’d be glad to read up on vacuum history and/or dealers having exclusives.  I Googled and searched thru AbbysGuide and found nothing on the topic/s as you suggest.  If you would be kind enough to post a link I would appreciate it.  Thanks.        DIB

P.S.  It was a vacuum dealer (a pretty damn smart one too IMO) who suggested to me that the DC12 should be sold only thru independents.  This conversation was before the DC22 launch.

mole wrote:

Consumers and retalilers now have the added adverse impact of the credit crunch due to the US housing market going belly up.  Along with rising home and vehicle fuel costs, consumers are getting squeezed pretty hard in the pocket books.  High priced vacuums at big box retailers are a hard sell.  Maybe dyson will ameliorate the condition by offering financing to buyers of its vacuums on credit. 

Carmine D.

Dyson smartly and finally devised a simple way to help folks keep their Dyson's in its "No Loss of Suction" shape.  Go here.        DIB

Hi DIB,

It is a good offering on the part of Dyson though there's no way of knowing percentage-wise how many owners will be able to avail themselves of the reminder.

Euro-Pro had a subscription service of sorts a few years back.  They sent out replacement filters "x" times per year after you paid an up-front fee.

Best,

Venson

PS -- I accept this as Dyson's admission that "no suction loss" requires a little effort to maintan.  No shame in that.  Rainbow got around to finally admitting that it's dust capture hype might not have been all they'd touted with the addition of a HEPA filter.

Venson wrote:

People aren't taking these claims the right way.  I have seen several people take "no loss of suction" as "I can suck up whatever I want and I wont clog it".  They seem to think that a twig jammed in the U bend and everywhere else packed with dried leaves should be a warranty repair.  Warranties cover defective product, not defective user...

Vacuuman wrote:

This has always been true of some customers with vacuums under warranty.  For example, I recall a husband and wife coming into my store with a new HOOVER canister under warranty shortly after the Christmas holidays.  I was an authorized warranty HOOVER dealer and the vacuum was purchased at a big box retailer for a Christmas present.  When the suction stopped, the lady called the big box retailer which quickly directed her to my store.

She caught a nylon stocking in the hose.  Zero suction at the hose end.  Perfect suction at the machine.   I removed the hose end and stocking in front of them.  And was willing not to charge for the 10 minute repair.  But the husband expected the repair for free and was not appreciative of my willingness not to charge.  Not the wife.  When I "claimed" that a repair fee was allowable because the warranty didn't cover user fault [read stupidity] he still resisted.  And still claiming warranty privileges.  The wife was of a different mind than her husband and was willing and wanting to pay.  To avoid an argument between the two in my place of business, which I said out loud to the husband, I agreed that was the reason I would not charge.  I said a few dollars is not worth a husband and wife quarrel so soon after Christmas.  The husband, by this time feeling guilty, quickly changed his mind and handed me a $5 bill which of course I took.  And I passed it along to my nephew after the couple went on their merry way.  The business lesson was worth much more than the $5.

Carmine D.

DysonInventsBig wrote:

Do us a favor and dont start this nonsense AGAIN,

MOLE

mole wrote:

Mole, your actions and language speak for itself.  I, not you, know how to get folks from Google and onto my posts and Ads By Google.  Quit embarrassing yourself with your immaturity, get out of the way and let me make Abbysguide some money.        DIB