Outdoor Power Equipment (Lawn Mowers, Snow Blowers, Chain Saws and more) Discussions

Bought this Ariens 11528DLE last year, in January. For some reason, the forward and reverse drive will stop working. The friction wheel is fine, and there is no adjustment for the belt. I brought it to the local Ariens dealer, and of course, they could not reproduce the problem. They were nice enough to look inside, clean the wheel that the friction wheel drives with brake cleaner. Next snow storm, same thing, one pass down the driveway, and it stops. The dealer says, never heard of this one, maybe water is getting inside.

Paid lots of money for a machine that is touted as one of the best, I wish I could figure out why it is happening. Any suggestions???

Thanks

Brian from NH

My machine is back in the shop after speaking with Ariens.  It's in for diagnosis....again?  Geeeze I wonder what the problem is..Spoke with Ariens tech service and not much help there but I have to at least go through the motions - again in order to keep their eye on the problem.   It sent and email to the technical service person to try and get a loaner since I'm out a machine in the middle of winter but no call back.... In speaking with tech service, I asked the question of "What if they don't find a problem,,, then what and the answer was that they will send parts to rebuild the drive... I did find out that they initially tested the drive system with a rough surface drive pulley and then switched to a plated pulley which slips...Hmmmmmm...I pulled off the belt and bottom cover and cleaned the thing all up before the last storm.. put a rubber gasket inside around the belt cover and baffle and then duct taped all around the belt cover and any open hole in the unit where water could get in..  It looked beautiful.  Nice and silver and orange ... I'm giving them one last chance and then my next service call will be to someone in the legal profession.

bob1031 wrote:

Bob, I just had my baffle installed at the dealer and I spoke to the tech that did it. He has been fixing machines for years and told me that even though he has never heard of this problem, the baffle is not going to fix what is happening. But, like you, I am going through the motions.

Brian NH

Brian

Dealer put in a new textured drive plate yesterday and I'll be picking it up tomorrow.  Said the old one was the zinc coated plate which was very slippery.  If your machine is still in the shop, I would have them call Ariens and have them expedite the part and have them put it in for you.. It's at least worth a shot.  Snowmann had given me a part number of p/n# 526027.   We'll see what happens when the next storm rolls in...  !!!

bob1031 wrote:
526027 is the number in the current parts manual.  When were the bad ones installed ?

How can you tell if you have a good one or a bad one ?

Will Ariens issue a recall for this ?

Paul

bob1031 wrote:

Thanks Bob, I will be sure to call Ariens about the drive plate, it makes much more sense than that stupid baffle that they put on my machine. Please let us know if the new plate was the fix for this problem.

Brian, freezing in NH

Maybe we need to get snow tire versions of our drive wheels for machines equipped with the B&S engine.

brjl wrote:

Actually, the baffle is extremely effective (if it is installed correctly and not damaged or modified at installation). Every slippage issue I've encoutered or heard of (which has been almost Briggs-exclusive) has been rectified by the baffle alone except bob1031. Hopefully the peened plate will get him squared away. It hasn't been necessary in combination with the baffle in my experience and is much less effective as a stand alone measure.

I would also caution against home-made solutions (the crankcase gets very hot and could start a fire and anything that would interfere with the belt drive and drive plate could make the unit unsafe). Not to mention it could make the problem worse if the root cause of the water infiltration is not understood correctly.

I owned a very similar unit with a smooth plated drive plate and no baffle for 3 years without a problem. It was Tecumseh powered though. The Briggs equipped track drive models 926021, 022, 023 are equipped with the peened plate and the baffle and would be the units that demand the most from the friction disk (they have the highest traction and most weight , which outweighs any benefit from a smaller drive wheel). I've not seen a problem on any of these models, so that's a good indicator of what you should see (I've operated and worked on those models as well).

The protective baffle is standard equipment on 926,XXX units made for the last 2 years, and there was only a small number of units in 2006 that were Brigg's powered. Your units (brjl and bob1031) are in that category. I believe there is a service letter  that describes what is needed if slippage is encoutered with such models. Any Ariens dealer should be familiar with it.

Keep us all posted on the results of your repairs.

PK

Snowmann wrote:

Snowman, I hope you are right, and it looks like I may find out tomorrow, calling for five inches. If it does work, I know I will be dancing the jig and I can put this post to rest.

Brian NH

Snowmann wrote:
Would a new 9526 DLE, with a Techumseh engine, received by my dealer early December 2008  have
the "peened plate" ?  I have the better baffle / pulley cover.

Paul

pvrp wrote:
Yes.