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loudsubz


Joined: Nov 25, 2005
Points: 77

Why does craftsman get a bad rap?
Original Message   Dec 12, 2005 8:47 am
I mean they use the same engine as the Ariens and other machines, so does it boil down to the craftsmanship and mechanical issues on these blowers rather than engine problems?
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wally


Location: Oakville, ON Canada
Joined: Nov 20, 2005
Points: 30

Re: Why does craftsman get a bad rap?
Reply #11   Dec 20, 2005 11:30 am
From a parts perspective, if you're in West Toronto, the Rexdale/401 Sears location has a great number of parts off the shelf.  And, yes...possibly two weeks if they don't have it.   But Tecumseh & B/S parts from a top-rate OPE shop usually take a week if it's something they don't have off the shelf.  So Sears is not too far "out-to-lunch" ... and Sears DOES have parts availability for older products - I've been very satisfied that way.   But Sears isn't cheap....there's a significant embedded charge in the price for handling... I've found ordering stuff off the web can be significantly cheaper than picking it up in person!!!   At least, that's been my experience.

*(:>)*

Doodlefork


Joined: Apr 20, 2005
Points: 9

Re: Why does craftsman get a bad rap?
Reply #12   Dec 20, 2005 12:31 pm
"Personally, The older Sears units were very tough. Most were made by Murray or AYP. The newer Sears really aren't that bad - but heres the catch. Any Murray made Craftsman currently available will be a bad choice if you need parts. Why? Murray was bought out by Briggs & Stratton & obtaining parts for any Murray product is a NIGHTMARE. - Marty "

Does this count for their riding mowers also?

Majorxlr8n


Location: Freehold NJ
Joined: Aug 6, 2003
Points: 1092

Re: Why does craftsman get a bad rap?
Reply #13   Dec 20, 2005 7:10 pm
Doodlefork wrote:
"Personally, The older Sears units were very tough. Most were made by Murray or AYP. The newer Sears really aren't that bad - but heres the catch. Any Murray made Craftsman currently available will be a bad choice if you need parts. Why? Murray was bought out by Briggs & Stratton & obtaining parts for any Murray product is a NIGHTMARE. - Marty "

Does this count for their riding mowers also?



If they are manufactured by Murray (536 model prefix), YES!

Marty

royster


" It is the use of power tools that separates man from animals"

Location: New Brunswick, Canada
Joined: Feb 11, 2011
Points: 284

Re: Why does craftsman get a bad rap?
Reply #14   Feb 19, 2011 7:28 pm
Craftsman snow blowers have been built by many different manufacturers over the years, generally they have been of acceptable quality , some better than others. If you are buying a  Craftsman Snow Blower, Currently,   Buy one of  the models built by Husqvarna . They have excellent quality and great features.

But recently , I discovered that the Craftsman snowblowers sold in the USA are entirely different than those sold in  Canada and are  manufactured by different companies.   Here in  Canada we have Husqvarna built Craftsman snowblowers , which are not  sold in the USA. Excellent machines, Husqvarna in red.

This message was modified Feb 26, 2011 by royster


Knee_Biter


Wicked Pissa

Location: just outside of BOSTON
Joined: Dec 14, 2008
Points: 147

Re: Why does craftsman get a bad rap?
Reply #15   Feb 20, 2011 9:57 am
Why do you keep posting to threads that are years old?

CharlesW


Joined: Jan 9, 2011
Points: 76

Re: Why does craftsman get a bad rap?
Reply #16   Feb 20, 2011 2:34 pm
Knee_Biter wrote:
Why do you keep posting to threads that are years old?

Why not?
It appears that the problems that were talked about 6 or 7 years ago still exist to some extent.
Maybe the discussion can help a newbie, (like me), make a more informed decision.

FWIW, When I was researching prior to making my decision this year, it seemed like much of the dissatisfaction was with Sears rather than the equipment.
I read a lot of reviews where owners felt the Craftsman did a good job and was a pretty decent "Bang for the Buck".
I also read a lot of negative comments about Sears service and parts. Those negative comments were enough for me to remove the Craftsman from consideration.
royster


" It is the use of power tools that separates man from animals"

Location: New Brunswick, Canada
Joined: Feb 11, 2011
Points: 284

Re: Why does craftsman get a bad rap?
Reply #17   Feb 22, 2011 7:59 pm
I  have  owned  a  Craftsman snowblower , I got it in 1985,   It is 33 inch, 12.5 horsepower  Tecumseh. I have used it every winter and we always get a lot of snow here  During that time, I have had very few problems,   one new clutch,  a new cable for the drive . three spark plugs , I change the oil after each season.  I use Mobil 1   5/30 oil. I have never  had to change  the belts. Everytime that I have wanted parts I just called Sears parts and they delivered them to my door in a few days. I expect to get many more years out of thiis machine.

The new Craftsman snowblowers  (the ones built by Hsqvarna)  are excellent well built machines.

samdog


Joined: Feb 9, 2010
Points: 55

Re: Why does craftsman get a bad rap?
Reply #18   Feb 23, 2011 11:39 am
Craftsman gets a bad rap because Craftsman doesn't exist. It's just a sticker on whatever company happens to have the current contract. Quality varies widely over the years.
This message was modified Feb 23, 2011 by samdog
FrankMA


Location: Merrimack Valley/Northeastern Mass
Joined: Jul 1, 2010
Points: 587

Re: Why does craftsman get a bad rap?
Reply #19   Feb 23, 2011 12:54 pm
Why does craftsman get a bad rap?

Answer: When the mantra of your business model is "the lowest bidder wins".....

Toro Wheel Horse 522xi GT, Honda HS928TA, Honda HS621AS, Honda HS520A, Toro CCR3000 (work in progress), Honda HS624WA (sold 08/23/2010), Stihl BR550 Backpack Blower, Stihl MS250, McCulloch MS1635, Honda EM6500SX Generator
Santaclause


Location: northern NY
Joined: Jan 18, 2009
Points: 48

Re: Why does craftsman get a bad rap?
Reply #20   Feb 23, 2011 3:09 pm
I have a craftsman high wheel push mower that has been a pretty good unit when we first bought our house it was my primary mower for quite a few years I put blades and such on it changed oil full synthetic.Now have a rider so it doesnt get the use it used to but it fires right up after sitting for weeks and such has a briggs 6.5hp ohv on it.Like was said earlier you buy what you can afford.this has served me well and am expecting it to for quite sometime......
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