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Can anyone believe the hype on boxes? (Read 595 times)
tiger21
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Can anyone believe the hype on boxes?
11/25/06 at 11:52pm
 
Before anyone gets in an uproar on my beliefs just let me say all claims are easily seen in the Big Box Stores.
 I sell Aerus (Formerly Electrolux) brand products and they are all bagged vacuums.
 I saw today 2 Hoovers that claimed better cleaning than Dyson, I saw a Eureka claiming 60% better cleaning than Dyson. I saw Dirt Devils claiming better cleaning than Dyson and Hoover. All of these cleaners were on the same shelf in a big box store. A lady made the remark about who should she believe ? A lady representing the store said to her they were all the same. The customer said she will stick with her cleaner until she could get a cleaner from someone who could justify her purchase.
  Being in the business and on someone elses turf I couldn't say anything. But people are finding it had to believe claims. Can you believe them?
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Carmine_Difazio
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Re: Can anyone believe the hype on boxes?
Reply #1 - 11/26/06 at 8:02am
 
Hello Tiger21:
 
The bad news is that these written claims pitting the performance results of one vacuum against another, primarily on the big box store brands, are a recent development for the vacuum industry.  Like the last 3-4 years.  
 
The good news is that the Federal Trade Commission has the responsibility to investigate and verify the validity of these claims.  When asked by the FTC, the vacuum producers have to provide the research study to the FTC to support the written claims.  If the makers can't and/or won't provide the FTC with the results for review, then the FTC will stop the producers from making the claims.
 
But this process takes time.  And during the wait and see process, the vacuum producers have achieved their goal.
 
Carmine D.
 
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old-timer
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Re: Can anyone believe the hype on boxes?
Reply #2 - 11/26/06 at 11:26am
 
Yes I agree its to the point of being rediculous.
 
  O.T.
 
SOMETHINGS GOT TO BE DONE.....................
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Vacuumfreeeke
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Re: Can anyone believe the hype on boxes?
Reply #3 - 11/28/06 at 7:16pm
 
Well, I know that none of those POS that say they are better than Dyson actually are!  Dyson doesn't name specific brands on its box because it doesn't have to... its performance speaks for itself.  See how ALL other vacuums are comparing themselves to Dyson and copying Dyson... What is the highest form of flattery?  Imitation.
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HARDSELL
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Re: Can anyone believe the hype on boxes?
Reply #4 - 11/28/06 at 8:56pm
 
Quote from Vacuumfreeeke on 11/28/06 at 7:16pm:
Well, I know that none of those POS that say they are better than Dyson actually are!  Dyson doesn't name specific brands on its box because it doesn't have to... its performance speaks for itself.  See how ALL other vacuums are comparing themselves to Dyson and copying Dyson... What is the highest form of flattery?  Imitation.

 
If Dyson wasn't hurting those who either can't or wil not sell them they would be less critical of the brand.  The days of botique brands are ending.  The public has been duped too long.
 
Seems as if Dyson is always the standard for comparison.
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tiger21
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Re: Can anyone believe the hype on boxes?
Reply #5 - 11/28/06 at 10:33pm
 
Hardsell,
  The hype found on the box for Dyson and in their literature is just like the others in the BBS. The claims are just that and have not been proven to me in a store. No one of knowledge in the stores know anything. Just what the box says.
  I see a lot of these units out in houses. The thing I hear is they wish they hadn't bought. Anyone that says that Dyson or any other brand don't lose suction will have to tell 31 women I know of that say it is a false claim.  
  People in my area right now are getting turned off on foreign made products. Those made in Malaysia and China in particular. If you tell me it is good to do business in these countries because of price ,then think again when it comes to where are the jobs in America?
   Everyone claims to be the best. I sell everyday and show why I feel mine is best and not depend on the box for claims.  
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Mike_W.
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Re: Can anyone believe the hype on boxes?
Reply #6 - 11/29/06 at 3:43am
 
Potential vacuum cleaner customers should not be judging the vacuum cleaner by who the manufacturer compares it to.  It is kind of like a person who would like to purchase a dyson, so they ask the dyson salesman if they should purchase their machine.  What do you think the salesman is going to say?
 
The potential purchaser should be checking out the vacuum cleaner for himself/herself.  Test drive the vacuum and get a feel for it.  See how well it picks up and how easy or hard it is to use.
 
I believe that vacuum cleaner makers are putting statements on their boxes, because others are making statements about their machine being bad.
 
Find out what you can, then make your own mind up on which to purchase.
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HARDSELL
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Re: Can anyone believe the hype on boxes?
Reply #7 - 11/30/06 at 6:38am
 
Quote from Mike_W. on 11/29/06 at 3:43am:
Potential vacuum cleaner customers should not be judging the vacuum cleaner by who the manufacturer compares it to.  It is kind of like a person who would like to purchase a dyson, so they ask the dyson salesman if they should purchase their machine.  What do you think the salesman is going to say?

The potential purchaser should be checking out the vacuum cleaner for himself/herself.  Test drive the vacuum and get a feel for it.  See how well it picks up and how easy or hard it is to use.

I believe that vacuum cleaner makers are putting statements on their boxes, because others are making statements about their machine being bad.

Find out what you can, then make your own mind up on which to purchase.

 
I agree with what you say.  This also applies to almost any purchase.
 
BTW, tiger 21 validates your opening paragraph.  He thinks that what he sells is best, no different than a Dyson salesman.
 
 
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tiger21
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Re: Can anyone believe the hype on boxes?
Reply #8 - 11/30/06 at 11:58am
 
Hardsell,
 You are right that I believe mine is best like a Dyson salesman would. But as Mike said the consumer should take a test drive of the product. I give the consumer a chance to see how it performs on their rug, how easy it handles. I answer the questions of what they want to know about the cleaner . I let them decide whether to buy or not.
 A good salesman lets their product sell itself. When i get asked ," Will it do such and such?". I say , "Let's see."
When I sell in the home an individual will learn of any problems they will have with the cleaner.
  The government even says a buyer should see what the cleaner will do on their carpet before buying.
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Carmine_Difazio
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Re: Can anyone believe the hype on boxes?
Reply #9 - 11/30/06 at 12:07pm
 
Hello Tiger21:
 
So what you are saying is that when a vacuum buyer purchases a big box store vacuum brand, they are buying a "cat in the bag" because they don't know what they are getting and how it will perform when they get the vacuum home and use it.  I can't imagine that a "cat in the bag" would set the standard and the bar for any industry regardless of the product.
 
No wonder the big box stores have such liberal and generous return and refund policies.  And the reason that vacuums are one of the largest expenses for returned merchandise among the big box retail stores.  A  marketing VP of TARGET stores said in recent years that returned vacuums represented 40 percent of the cost of returned merchandise for TARGET stores.
 
If a customer has a vacuum budget of $400 +, they should shop at the independent vacuum stores.  Not the big box retail stores.  
 
Reliability, parts, service, and warranty are backed up by your neighborhood and local independent stores and vacuum professionals.  These are the businesses and people who are authorized by the vacuum brand makers to sell and service their products.  Not the BBS.  
 
Carmine D.
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