dualcyclone
Ultimate Member
I love YaBB 1G - SP1!
Posts: 1240
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Jim B: Excellent advice. Most vacuum cleaner manufacturers only warrant their machines against Defects in Material or Workmanship. They specifically do NOT warrant their machines against damage caused by use of non-genuine parts, or damage as a result of Normal Wear and Tear. Accidents and Owner Tampering are also not considered defects, and would not be covered. To Me, a very long warranty is misleading. For example, a ten year (or 8 year, or 5 year, whatever) motor warranty is silly. Reason? After 5 years, the service center will find some reason (worn carbons, worn bearings, worn armature) that the motor failed, NOT RELATED to a defect in material or workmanship. I believe 2 years is quite long. After two years, if something was MADE WRONG (defect in material or workmanship), that Defect will have Already Shown Up. Interestingly, I have to deal with this on a daily basis. People come in with Kirbys, with a broken fan (or failed brush bearing or failed switch module) and tell me that the Kirby has a "lifetime guarantee", or that the thing was "broken" when they "bought it". Which of course, it wasn't. Remember the forum poster who returned his Dyson to Best Buy, telling them it didn't work properly, when all along the problem was a dirty filter? Use of Non-Genuine replacement parts is just another way that a manufacturer has to void people's warranties. The fact that Wally World and Target are now stocking BoJack parts EXCLUSIVELY is a detriment to the performance of the machine and a slap in the face to the customer, who is voiding their warranty without realizing it.
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