Vacuum Cleaners Discussions |
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Trebor
Joined: Jan 16, 2009
Points: 321
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New Oreck vacuums
Original Message May 5, 2010 5:19 pm |
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Today I fortuitously stopped at the local Oreck dealer.
Mike, the owner of several Oreck franchises and a few multi-brand stores had brought his new Edge upright from home, as stock had not arrived yet.
It has a more powerful motor, with a true floating head. LED lights, infinite speed control AND and on-board stretch hose with a permanently attached telescopic crevice tool that is automatically active when the handle is in the upright position. It lacks the Pilot's pivot head and the Halo's germ killing light. A model incorporating all three features is under development. It is still easy to push, although it weighs 10 lb and requires a bit more effort than previous models.
There is a commercial OBT upright made by Stein (Sebo) that is very nice at only 450.00. Oreck WILL be offering a bagless upright, but dealer participation is optional. The new canister is color matched to the Edge and designed to be leaned on as the user vacuums stairs. Odd looking bare floor/crevice tool, no swivel neck. The bristles fold in to form the crevice tool, and the wand is inserted into a neck that curves more than 60 and less than 90 degrees, much like the OLD bare floor tools made of wood with the metal neck screwed on. A turbo tool is included and a dusting brush.
A cute little bagless canister is available for 49.99 Oreck has increased market share and has 89% brand recognition as a vacuum cleaner. They have become #1in air purifier sales. (Mike did not say if that was dollar volume, or units or both.
The price of the Edge and matching canister will be about 750.00
Oreck is still marketing, still developing product, and still building a loyal customer base.
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CarmineD
Joined: Dec 31, 2007
Points: 5894
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Re: New Oreck vacuums
Reply #118 May 15, 2010 11:48 pm |
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To repeat Carmine's quotes of me:
No one cleaner has it all. Even Consumer reports says so.
Most of the OBT up[right that come in no longer have the tools attached. The customers typically have no clue what happened to them except that they fell off at some point.
This is precisely why my friend in the vac shop responds with 'pick two' when someone wants a vacuum that deep cleans carpet, is lightweight, and has good on board tools. The closest yet is the Miele S7, the lowest priced model is 449.00 with a really good trade. If the slinky hose is troublesome, at 550.00 he can toss in an extension hose. Astonishing how many people come in 6 months later dragging a BBB( big box bagless) behind them with their eyes down and a sheepish look. Some of them trade up on the spot, some have the bagless unclogged, new filters and belt installed. The whole machine is cleaned and running like new, so they figure "What the heck, I'll use it for awhile yet" Anywhere from three months to a year later, here they come, back again. They usually make it a little bit longer since they now know (and believe) that there are FILTERS in the vacuum that need to be kept clean, and the brushroll needs attention. At this point most of the returnees refuse to spend another 59.00 or so, and buy, or go to Walmart again. I asked him about those who leave, usually leaving their vacuum behind.
His reply?
"Some customers cannot be satisfied, they don't WANT to be satisfied. Their joy in life is to complain, Let them complain-to someone else. If they buy the Miele, or the Sanitaire all they will ever see is the price, every time they use it. Maybe after 10 years of trouble- free use they MIGHT begin to see the wisdom of the purchase. I cannot afford to let them learn on my dime and tell everyone how expensive a vacuum I rammed down their throat. I have had a few come back after years of burning up BB vacuums and say "OK. I should have done this years ago. I'd be money ahead. It was less expensive then, and I would not have gone through all these vacuums." They buy with minimal quibbling about the price, and walk out still unhappy about the money they could have saved, but at least they are not unhappy with me."
While he is knowledgeable about vacuums, he is also very astute when it comes to reading people, and that is the secret to his success.
Hi Trebor:
With some, I fully understand his reasoning. Knowing what to sell, when to sell, and who to sell is oftentimes not about the products alone, it's about the people. And some, not all, have personality quirks that make them hard to sell. I met them all in 40 plus years of store business. Carmine D.
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Severus
If my vacuum can remove even one spec of dirt that yours misses, then mine is better than yours - even if there's no proof that mine would have picked up as much dirt as yours...
Joined: Jul 31, 2007
Points: 397
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Re: New Oreck vacuums
Reply #119 Jun 8, 2010 12:14 am |
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Today I fortuitously stopped at the local Oreck dealer.
Mike, the owner of several Oreck franchises and a few multi-brand stores had brought his new Edge upright from home, as stock had not arrived yet.
It has a more powerful motor, with a true floating head. LED lights, infinite speed control AND and on-board stretch hose with a permanently attached telescopic crevice tool that is automatically active when the handle is in the upright position. It lacks the Pilot's pivot head and the Halo's germ killing light. A model incorporating all three features is under development. It is still easy to push, although it weighs 10 lb and requires a bit more effort than previous models.
There is a commercial OBT upright made by Stein (Sebo) that is very nice at only 450.00. Oreck WILL be offering a bagless upright, but dealer participation is optional. The new canister is color matched to the Edge and designed to be leaned on as the user vacuums stairs. Odd looking bare floor/crevice tool, no swivel neck. The bristles fold in to form the crevice tool, and the wand is inserted into a neck that curves more than 60 and less than 90 degrees, much like the OLD bare floor tools made of wood with the metal neck screwed on. A turbo tool is included and a dusting brush.
A cute little bagless canister is available for 49.99 Oreck has increased market share and has 89% brand recognition as a vacuum cleaner. They have become #1in air purifier sales. (Mike did not say if that was dollar volume, or units or both.
The price of the Edge and matching canister will be about 750.00
Oreck is still marketing, still developing product, and still building a loyal customer base. Any updates on these updates to the Oreck line ups? I haven't seen anything about the new Edge on the oreck web site.
The smart tyrant writes his own story to ensure that it is favorable. The lazy will repeat lines from the book without fact checking.
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travstyles
Joined: Jun 8, 2010
Points: 6
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Re: New Oreck vacuums
Reply #120 Jun 8, 2010 3:03 am |
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I bought the Edge and canister today, I'll make a video later. Here's the brochure. It was 750.00. One can purchase the upright alone for 550.00. http://www.mediafire.com/?ldmz4kmj4ay
This message was modified Jun 8, 2010 by travstyles
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travstyles
Joined: Jun 8, 2010
Points: 6
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Re: New Oreck vacuums
Reply #121 Jun 8, 2010 3:11 am |
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CarmineD
Joined: Dec 31, 2007
Points: 5894
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Re: New Oreck vacuums
Reply #123 Jun 8, 2010 9:03 am |
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Out of curiosity, I checked out the Oreck website. It's still pushing the XL Platinum with the swivel gizmo and a said to be redesigned brushroll. No signs of the Edge. Any reason why? Venson
Hi Venson:
A likely reason is that the newest Edge is not in all the ORECK stores yet nationwide. Carmine D.
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Severus
If my vacuum can remove even one spec of dirt that yours misses, then mine is better than yours - even if there's no proof that mine would have picked up as much dirt as yours...
Joined: Jul 31, 2007
Points: 397
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Re: New Oreck vacuums
Reply #124 Jun 8, 2010 2:06 pm |
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I hope the Oreck Edge is released and advertised in time for Consumer Reports to test it. I look forward to watching the videos on youtube. Thanks to the poster. Will be interesting to see if it cleans as well as a Kirby. If so it surely will be a winner. The addition of a long life belt sounds like a smart move.
This message was modified Jun 8, 2010 by Severus
The smart tyrant writes his own story to ensure that it is favorable. The lazy will repeat lines from the book without fact checking.
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CarmineD
Joined: Dec 31, 2007
Points: 5894
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Re: New Oreck vacuums
Reply #126 Jun 9, 2010 8:01 am |
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I hope the Oreck Edge is released and advertised in time for Consumer Reports to test it. I look forward to watching the videos on youtube. Thanks to the poster.
Will be interesting to see if it cleans as well as a Kirby. If so it surely will be a winner. The addition of a long life belt sounds like a smart move.
Hello SEVERUS:
I agree in theory with what you say. In reality, I don't believe ORECK places much credence on Consumer Reports reviews and ratings. In the latest CR tests, ORECK scored "good" for carpet cleaning with its latest products, which BTW were late to CR for their reviews. The same may be true with the Edge and the October CR inclusion. ORECK's overall score in March 2010 was 60 with the best rating of 73 and Kirby's rating of 67. But, ORECK beat out Kirby Sentria for pet hair cleaning. I believe you use 67 as the cutoff for a winner in the upright category, I may be wrong. More important IMHO to ORECK's profile, and I don't speak for it, is that it offers a range of decent performing vacuum products, primarily its lightweight upright, for all family budgets and cleaning needs, especially now. As long as it stays in the mainstream of ratings with a 60 and/or above and a good score or better for carpet cleaning and pet hair, it's a winner for consumers. Carmine D.
This message was modified Jun 9, 2010 by CarmineD
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Severus
If my vacuum can remove even one spec of dirt that yours misses, then mine is better than yours - even if there's no proof that mine would have picked up as much dirt as yours...
Joined: Jul 31, 2007
Points: 397
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Re: New Oreck vacuums
Reply #127 Jun 9, 2010 10:56 am |
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Hello SEVERUS: I agree in theory with what you say. In reality, I don't believe ORECK places much credence on Consumer Reports reviews and ratings. In the latest CR tests, ORECK scored "good" for carpet cleaning with its latest products, which BTW were late to CR for their reviews. The same may be true with the Edge and the October CR inclusion. ORECK's overall score in March 2010 was 60 with the best rating of 73 and Kirby's rating of 67. But, ORECK beat out Kirby Sentria for pet hair cleaning. I believe you use 67 as the cutoff for a winner in the upright category, I may be wrong. More important IMHO to ORECK's profile, and I don't speak for it, is that it offers a range of decent performing vacuum products, primarily its lightweight upright, for all family budgets and cleaning needs, especially now. As long as it stays in the mainstream of ratings with a 60 and/or above and a good score or better for carpet cleaning and pet hair, it's a winner for consumers. Carmine D.
Carmine,
So do you think this more powerful Oreck Edge (who knows how big the motor is?) is a response to the 12-amp Hoover Platinum lightweight? although I don't mind pushing a round a heavy vacuum, I think there are a lot of consumers willing to pay a premium for an effective lightweight vacuum. Regarding the overall scores, I think CR splits vacuums into 5 groups - poor (<20), fair (20-<40), good (40-<60), very good (60-<80), and excellent (80+). If you're a person who wants to keep things simple, you probably wouldn't miss too many good vacuums by eliminating any vacuum scoring below 60 points - if the CR tests seem relevant to your situation.
This message was modified Jun 9, 2010 by Severus
The smart tyrant writes his own story to ensure that it is favorable. The lazy will repeat lines from the book without fact checking.
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