Vacuum Cleaners Discussions

Today I bought a Dyson DC24 as I haven't bothered to repair my DC04 as the DC04 burnt out after 7 years.

The DC24 got problems with the cleaning head not staying put when the machine is lifted.  This is clearly a manufacturing fault and its poor that Dyson quality control has missed this.  Even when I properly engage the machine in upright position and lifted the machine the head would stay for a few seconds and then fall .

I took the machine back to the shop and the retailer was refusing to give me a refund!!  I did not accept this and asked for the manager,  anyway, they gave me back my £243. I was not too happy.

After usuing the machine in my home,  I can say that I really like how light it is.  The only thing is that the power cord is very short, the cleaning hose is too short to do proper stair cleaning, but then one can put the machine on the stair case or hole it in the other hand to use the wand and hose.  The suction is pretty good for a small 650w machine, but the suction is not enough to spin the car Dyson turbine head I have,  I guess I would have to use the DC05 for car cleaning.

The DC24 cleaned my carpets well, just shame about the slight problem with the head.  I may considering buying one again next year.  For the meantime, I will use the DC05 which is adequate with turbobrush head.

Regards

Returning purchases, unless defective, is not in my blood.  Tho you're right about dyson and returns.  Dyson does recommend to helpline callers to return to retailer for full refund/credit if not performing.

I suspect dyson's DC24 will work fine out of the box.  My issue is with the ball apparatus/inner workings over time.  What are the adverse effects of the vibrations, rocking and rolling over time from operating over the grooved ceramic tile flooring.  Intuitively, the ball function does not appear a viable option for floor cleaning especially ceramic tile.  A wheeled upright like ORECK, HOOVER TEMPO, etc. is much better suited.  Probably the same is true for rug use tho less so intuitively and practically than with floors.

Carmine D.