Vacuum Cleaners Discussions

Lordy, lord ol' Jimmy D's cryin' again. He has instigated the banning of Miele S7 adverts . . .

http://www.which.co.uk/news/2009/10/miele-ads-banned-for-vacuum-cleaner-claims-186889.jsp

Venson

Severus wrote:
CR first tested the DC07 in '02 and Dyson has been above-average in reliability even concerning cleaners purchased before 2004 (in earlier articles).  But regardless of how you want to look at it, the fact that any cleaner can withstand 5+ years' worth of heavy use in the average American household these days is pretty damned impressive.  Besides vacuum cleaners, look at how most people treat their homes, cars, washing machines, etc...sure, we can argue that things may not be made as well as they used to be, but the idea of taking care of something so it can last has become a completely foreign concept.  Why do that when you can plunk down another $500 (or a few thousand, or 40 grand, depending on what it is...) when it breaks and have a new one? 

Motorhead wrote:
Don't get the wrong idea - I'm not disagreeing with you.  My only point is that the value of CR's reliability data is somewhat limited.  Unlike the performance tests which are done under like conditions, the reliability data is survey based.  As one who faithfully fills out the forms each year, I know that the forms are not as thorough as I'd prefer. 

I would be surprised if Tom Gasko's Dysons didn't last at least 20 years.  Tom is meticulous about maintaining his Dysons. 

If all Dysons I have seen awaiting parts/repair means that 10 times that number are still running and working fine, then Dyson has sold one hell of a lot of vacuum cleaners. Not since Electrolux was selling 3 million cleaners a year has one manufacturer sold so many.  So you are saying, M/H, that the popularity of Dysons has to do with seeing the dirt and not having to buy bags, not necessarily cleaning ability? Because there are vacuums that will clean better than the Dyson, but they all need proper care and maintenance, even the Dyson.

Trebor wrote:

Hello Trebor:

It's not always JUST what you make [read sales] but what you spend [read expenses].  From posts here by supposed insiders, dyson currently employs 2,200 persons JUST at the Malmesbury plant.  Not counting the contract staff in Malaysia.  We know from dyson's own boasts that 450 of the 2,200 are engineers and scientists.  What do you think the average salary of this group is?  $80,000 per year.  $100,000 per year?  More?  Then calculate the payroll for one year:  $36 MILLION to $45 MILLION and perhaps realistically even more.  How many dysons do you have to sell just to meet 1/4 of your payroll costs?  Not counting raw materials, overhead, distribution costs, R&D, marketing, etc, etc.

PS:  I should have added on another 20-30 percent to the $36-$45 MILLION payroll number for retirement benefits, health costs coverage and bonuses.  

Carmine D.

Trust me these reliability ratings are B.S. Having serviced every vacuum cleaner known to mankind, New or old American iron Euro plastic, orient express  almost throw aways.

I have a kirby legend 2 small head, a  D80 , that are trailer queens They are in mint condition and work propely, would that figure into cr ratings if i gave them that data on their surveys?

Because the BOZOS at Cr are clueless about what these models are or their ages.

Whats to say that the Dyson propaganda machine has not infiltrated CR with bogus surveys like they baraged the msn, and internet review sites.Like i said its all B.S.

O.K. dib show me what you got to rebuke my statements.

B.T.W its nice to see gasko on the forum again,at least he's got a clue on whats really going on with dyson.

REGARDS

MOLE

Severus wrote:

Hello SEVERUS:

At some point I expect Consumer reports to reconcile the quote I highlighted with dysons' belt replacements in DC07 and DC14 models.  By inexpensive fix, CR presumes a $2-3 repair cost that in most cases customers/users can do themselves.  As I recall, tho dyson claims these belts are lifetime, it recommneds that belt replacements should be done by authorized dyson dealers.  The cost of the fix can be $35 to $100 and perhaps more depending on brush roll and clutch repairs that may be needed simultaneously.  These clutch models, while discointinued, are probably the preponderence of dyson repairs.  At some point the two differemces, CR's take on belt repairs and the reality of dyson belt repairs, will be reconciled into the data reliability data.  When it does, what will happen? 

Carmine D.

mole wrote:

Hello MOLE:

I've always said if Consumer Reports really wants to get it right, it should factor into its vacuum reliability data survey information received from independent vacuum cleaner store owners and operators who repair vacuums.

Carmine D.

CarmineD wrote:
Hello Carmine,

I agree with you, All macines have their own little quirks if they consulted the real industry pros they probaly would have no reliability ratings at all.

It would go something like this,Orecks work and clean great till the belts stretch and the brush stops spinning ,although it still picks up well on hardwood floors,So we will give it a excellent on bare floors but unaceptabe for carpets.WHAT GIVES?

Kirby great open area carpet vacuums but real customers hate using them,so we will give them excellent for durability.See where this is going.

Raibow a real hightech airpollution device,but only those with a mechanical engineering background can use it.We will give it a fair rating.

Cental vacuums THE HOSE IS TOO LONG,people hate taking the hose out of the closet,we will give it an excellent for longevity,

Dyson hey what can we say due to the adverising and promotion well give it an excellent rating, Would we actually use one here at CR ? Sorry we cant answer that question, we dont want to piss off the Brits.

MOLE

CarmineD wrote:
That’s a great idea.  Why don’t you put a proposal together and present it to CR - ASAP.

DIB

DysonInventsBig wrote:

MOLE beat me to it!

Carmine D.