Vacuum Cleaners Discussions

Anyone read/hear about the Electrolux [Eureka-lux] with the burnt out power head/wand contacts under warranty?  Covered on channel 7 news.  Very interesting.  Owner paid $281 for the Oxygen from a big box retailer.  Contacts failed under warranty.  Owner calls Electrolux and it assures him its covered under warranty.  Owner brings into an Indy, who says H-E-double hockey sticks NO WAY.  Bring it back where you bought it.  THE BIG BOX RIP OFF STORE.  BBS says SORRY.  Owner goes to Channel 7 Investigation Reports for remedy.  Indy says NO WAY NO HOW I didn't sell it and I ain't warrantying it.  Channel 7 goes to ELECTROLUX-EUREKA LUX who sent owner a new Oxygen.  HAPPY CUSTOMER.  The end until it happens again.

Carmine D.

Hello 'turtle1'

Here is the Wal*Mart GE branded [Eureka made] canister sold for many years [starting in 2000 and still is some W*M stores] exclusively by W*M for $140-$160.  Note the metal wands.  No pproblem, to my knowledge, with contacts like the plastic wands on the OXYGEN.   This canister consistently received high grades from Consumer Reports and its BEST BUY rating.  Not surprising that the EUREKA-LUX canisters scored well.  And the EUREKA-lux canisters, sold primatily through BEST BUY stores and LOWE's, are twice the price.

I had to post a large image so you can tell the wands are metal and not plastic.

Carmine D.

CarmineD wrote:
Hi Carmine,

While the wands themselves weren't an issue the machine still had problems with the pn cord and handle connection shorting out..usually because it wasn't powered off before removing the handle.  The bigger problem however was that there was a small plastic pin located in the bag cover that prevented the hose from swiveling a full 360 degrees.  The pin would constantly break causing the hose to over swivel which in turn pulled on the hose cord that plugged into the top of the vacuum.  If the cord was pulled on enough it would short out, melt and usually destroy the receptacle on the vacuum itself.

I don't know about the US but this machine is still available as a dealer only model in Canada...with the new cheap plastic wands of course.

Dusty

dusty wrote:

Hello Dusty:

Thanks for the information.  I am familiar with the first problem and if I recall it may have been mentioned here in the past.  I found this site and thought I post for readers on the GE canister.  I gleaned very very quickly and it appears the problems you mention are also included on this fix-it yourself page. 

http://www.fixya.com/support/p128225-ge_106766_bagged_canister_vacuum

Hope business is good now with the back to school rush.

Carmine D.

Got an Oxygen in on trade . Same problems. Customer after one year had the problem nad it was taken care of. New hose, wands and they went home. One year later - same problem- bought new Aerus canister and loves it. Found out it was made Eureka with Electrolux  name on it. Not happy.

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