Vacuum Cleaners Discussions

Anyone read/hear about the Electrolux [Eureka-lux] with the burnt out power head/wand contacts under warranty?  Covered on channel 7 news.  Very interesting.  Owner paid $281 for the Oxygen from a big box retailer.  Contacts failed under warranty.  Owner calls Electrolux and it assures him its covered under warranty.  Owner brings into an Indy, who says H-E-double hockey sticks NO WAY.  Bring it back where you bought it.  THE BIG BOX RIP OFF STORE.  BBS says SORRY.  Owner goes to Channel 7 Investigation Reports for remedy.  Indy says NO WAY NO HOW I didn't sell it and I ain't warrantying it.  Channel 7 goes to ELECTROLUX-EUREKA LUX who sent owner a new Oxygen.  HAPPY CUSTOMER.  The end until it happens again.

Carmine D.

The good ole oxylux headache, Its been going on since day one, broken hose sockets, burnt and melted wand leads,wands that snap in 2, powernozzle elbows that snap and break at the collars, melted brush roll bearings and melted housings, 40 dollar h13 filters that need changed more often than stated, broken wheels,broken bag hinges, handles that break at the pivot on the canister,cordwinder contact problems, thermal overload fuse lines that fail, hoses that collapse in no time either the machine end  or at the hose handle,

Other than that its a pretty nice machine. Oh yeah the bags remind me of my bagged school lunch.

regards

MOLE

mole wrote:

Your school lunch was two walnuts and a hammer.

HARDSELL wrote:
Did you walk to school or carry your lunch...................

mole wrote:

Walked to and from school.  Uphill both ways. Barefoot in warm months.

HARDSELL wrote:

Like I said HS, you come from a back woods country area.  Not the typical dyson customer/promoter.  Should have stuck to your roots.

Carmine D.

HARDSELL wrote:
Lucky you! YOU had Feet! LOL.

Lucky1 wrote:

GOOD ONE AHHHH...''you had feet''.....you gave me a good laugh lucky1.  thanks

turtle1

CarmineD wrote:

HI CARMINE

No wonder it was on its way to the dumpster...hmmmm.

i have it now.....and its dead. so far ive found a burnt up fuse on board....but now i see i may have to go deeper and investigate all that has been posted....the OX i have is the 7020 canister.....in perfect cond....brushroll looks new.... just my luck.

Hello 'turtle1'

Here is the Wal*Mart GE branded [Eureka made] canister sold for many years [starting in 2000 and still is some W*M stores] exclusively by W*M for $140-$160.  Note the metal wands.  No pproblem, to my knowledge, with contacts like the plastic wands on the OXYGEN.   This canister consistently received high grades from Consumer Reports and its BEST BUY rating.  Not surprising that the EUREKA-LUX canisters scored well.  And the EUREKA-lux canisters, sold primatily through BEST BUY stores and LOWE's, are twice the price.

I had to post a large image so you can tell the wands are metal and not plastic.

Carmine D.

CarmineD wrote:
Hi Carmine,

While the wands themselves weren't an issue the machine still had problems with the pn cord and handle connection shorting out..usually because it wasn't powered off before removing the handle.  The bigger problem however was that there was a small plastic pin located in the bag cover that prevented the hose from swiveling a full 360 degrees.  The pin would constantly break causing the hose to over swivel which in turn pulled on the hose cord that plugged into the top of the vacuum.  If the cord was pulled on enough it would short out, melt and usually destroy the receptacle on the vacuum itself.

I don't know about the US but this machine is still available as a dealer only model in Canada...with the new cheap plastic wands of course.

Dusty