Vacuum Cleaners Discussions

Since I have been coming to this site I have seen bickering about Dyson, Hoover and a few other brands. But to me it is why is this industry important and why all the different brands and models. My feeling is that they are necessary to maintain a way of life. Cleanliness, health, and just plain keeping everything nice. We started with dirt floors, went to rock and wood floors. Floors were kept up with brooms for hundreds of years. With the advent of electricity the vacuum cleaner came along  with elecrtic motors.

Just so you know , I am aware of the types of early sweepers from the late 1800's.

So the question I put to you is why is it so important to be a bagless society of Dyson? Why Bagged? Why a particular brand over another? Give me and anyone that comes to this site some answers as to why and how is one better than another?

I am watching and listening.                                                                  Procare           54 years in the business and still going strong.

          

HARDSELL wrote:

HS:

All vacuums need repairs, parts and a look over from time to time.  Even the 2 year old dyson that you sold with still one year left on the BEST BUY extended service plan and product replacement.  The one year you paid $19 for since dyson gave you the first 2 years with the purchase but you decided to pay BB extra for them again.  Smart!  I got your sign.

Carmine D.

mole wrote:

How many years was the Kirby in use to need so much repair?  Must have seen some hard use.

I have not said that Kirby isn't a good machine. I do think they are a pain in the neck to use though.

HARDSELL wrote:

No more so than your fave brand.

Carmine D.

CarmineD wrote:

You have told us that you could not use the Dyson on your builder grade carpets.  You do not own a Kirby.

Tell us more when you have experience and not an opinion.

HARDSELL wrote:

I do own a KIRBY. 

Carmine D.

CarmineD wrote:

Good paper weights aren't they?

HARDSELL wrote:
Other than just being a contrarian, I miss your point... If you tried the vacuums with a proper demo at the BBS before you bought them... why weren't you aware that they wouldn't meet your cleaning needs?

I have worked at a Box store and KNOW they don't want to take returns. A manager who takes too many gets a firm repremand. Some BBS have now reverted to telling the customer to return the vacuum to the manufacturer not the store. I still couldn't name a BBS in my area that demos a vacuum and only a few even have them out of the box.

We get the picture, ad nauseam, you like your vacuum....maybe half the Dyson buyers do as well. I will agree in addition that in many cases it is the right vacuum for many customers. I base "my" opinion the my dealings with the company and the amount of complaints I personally hear from people not liking the product. Your distrust of the indie is common. People fear the vacuum salesman just less than the Auto dealer. But all I can tell you is overwhelmingly, those I have met, talked to, dealt with, and had internet relations with, are good hardworking people with a genuine love of their work and want to share both their knowledge and enthusiasm with others.

Lucky1 wrote:

If insisting that my purchases meet my needs as opposed to what another thinks then I am a contrarian.  Show me a store with rooms set up with furniture and my carpet and hard surface floors then I will agree that they give a proper demo.  Simply pushing a vacuum back and forth in the store in no way represents its performance.  I do not need all the details of why A is better than B because that opinion from a sales person usually represents the one with most profit  (not always).

I can understand why BB stores do not want returns.  However, corporate management dictates the policy and should not reprimand a manager for returns.  Actually I have never had to see a manager to make a return.  Wal Mart is the mos successful retailer currently and they allow 90 day returns on most all items. 

Do you sell Hoover?  Would you recommend the new Platinum bagged with canister if a customer asked about one?

HARDSELL wrote:
I sell Hoover. I don't stock many, I try to find the best vacuums for each need and price point. I do have a little problem with the time it takes to receive Hoover orders and the amount of difficulty to repair but my rep is very good and responsive which I like. I would like to sell more of them. As far as the platinum, I don't stock them (maybe I will but haven't decided). I am just VERY impressed with the Simplicity Freedom line. It has proven it's worth to me and until I or my customers complain I will probably stick with that line instead. If I were a bigger store, I might offer more choices. I feel with the economy the way it is it only makes sense to stick with the proven winners.

As far as recommendation, I would have to say the verdict is still out on them but if the customer wanted one I would order it and maintain it for them. Not out of greed to make a sale but to be at their service.

HARDSELL wrote:

Point well made HS.....very true and dead on..  But a demo...walk thru /test weight  ...get all your questions answered ...is the first step...a very important one.  So when taken home it will perform as expected ,,if the dealer/sales did their job and listened to the customers needs/wants/price...and adressed them.  All things have a starting point....and a good dealer is it.....

turtle1