Vacuum Cleaners Discussions

Just wondering if anyone knows if Miele are stopping their S7 production? I've heard an industry rumour that they are to stop making the S7.

Hi,

I hadn't realized that I'd received a reply last August 17th. This is the last of my tirade regarding Miele prices. Following is a response to my last email to Miele. It's not Miele's fault. Blame it all on shipping costs, the exchange rate and the ultimate cost of quality . . .

"Dear Mr. Venson,

Thank you for your comments and support. Your concerns have been forwarded to our product developement department.

As for pricing, this is not only set by manufacturing (products manufactured for the US, Canada and Mexico require line changes), it reflects the quality put into that production. Pricing is also effected by shipping, and the relationship between the dollar and the Euro since to buy product from our parent company in Germany we must pay in Euro's.

Once again we appreciate your interest in Miele products.

Thank you,

Charnol DeLoach
Customer Spt. Supervisor
Miele, USA "









Dear Matthew,


Thanks for getting back to me.

My issue with Miele remains in regard to pricing. I have owned many vacuums over the years and mainly bought Miele this time round not because I needed a new vacuum but because I wanted to know, hands-on, the machines I often give advice about to prospective buyers online.

Though I feel Miele products are generally over-priced, I have been certainly pleased all round by Miele’s efficiency, ability and quiet operation. Names are everything when it comes to doing business. As Miele vacuums have a much longer exposure to the American public than those made Bosch, I assume that advantage has been a boon considering the present rather gnarly economic situation in the U.S.



However, having laid out roughly $1,800 total for the two I own, the Capricorn canister and the Tango upright, I remain appalled by the price of accessories and options. I’ve been telling friends that the HyClean bags are hand-sewn to excuse the $18.00 price for a pack of four.

The STB 100 turbo-brush, all of three bucks to make, does not merit a 75 dollar price tag. Nearly 40 dollars for the new SUB20 Universal Brush is also excessive and the 70-90 dollars for the SBB 300 and 400 parquet floor tools is absolutely ridiculous.

I can go to an independent vacuum shop and buy a tool adapter plus purchase generic tools that do the job as well or better than Miele’s nose-bleed high priced doo-dads for far less. Miele should really begin to consider this and come up with some more sensible prices especially when there’s no debatable quality comparison for the like.

Before, I leave off I also want to add that of the two parquet tools I’ve mentioned, I own the SBB 300. It needs a design change that will better concentrate suction and air-flow near floor level.

My cleaners are both in perfect shape but either has difficulty with small but heavy particles the SBB 300 unnecessarily leaves behind. A tool like this should be able to suck up not only fine dust but things approximately the weight of a penny without problem and the SBB 300 fails. Tell your design guys to go take a look at tools designed for old American Electroluxes. To wit – I mean to convey that I’m a consumer that really expects something for his 70 bucks.

I wish that Miele provided me more of the same so that advising a consumer to purchase a vacuum at near or over $1,000 felt worth the while. Overall, Miele has yet to afford me that privilege. There are Kenmore vacuums at half the price that do as well and sometimes better.

Regards,

Venson Thomas