Hey guys it's been a while but I thought I'd check in... I work at a vac shop and have seen a few of these units come in for repair. So far the failures have been cord, switch and brush bearing/hair issues. Unfortunately there are no OEM parts. And their customer service by phone takes 2 weeks for a response and email takes about a week. Aside from the failures mentioned the units seem to be very sturdy, but open the hood and whoa.. looks like a problem waiting to happen.
Hello hoovergroover:
Thanks for checking in here and updating us on the failings of the halo.
I wondered if ORECK had purchased the liabilities for parts and warranty repairs on these halos when it bought the rights.
But it appears ORECK didn't burden itself with any of the past halo ills. Smart move on ORECK to buy just the future rights.
Eliminates competition for ORECK brand.
Carmine D.
