Vacuum Cleaners Discussions

CarmineD wrote:
Carmine,

You just admitted 2/3 rd’s of all U.S. vacuum users do not adjust their height adjustments properly.  Confirming Dyson choosing the floating head method was indeed a brilliant [genius] business move.


DIB

DIB:

Your mind is so filled with drivel no wonder it's prone to bouts of idiosy.  

The majority of vacuum customers who seek out/buy upright vacuums specifically for the need of rug height adjustments do so to use them.  A floating head made famous by HOOVER with the DAM was problematic on many of the carpets in the 1960's.  HOOVER soon added adjustments in very short order.   It doesn't take genius to know it could not work 40 plus years later on the same/more thickly piled styles and heights.  Quite the contrary.  Not benefiting from the knowledge/lessons of the past only allows supposed innovators to repeat the same failed missteps.  If that's genius, stand in line with the people who P.T. Barnum says are born every 6 minutes and most likely dyson's target audience of buyers.  That is wealth and money allowing.

Carmine D.

In a purely unscientific study...of the 8 uprights I have in for repair at the moment all but one are set on the lowest carpet setting.  The one that's not is set to "bare floors"

Dusty

dusty wrote:

Sounds like they might not be Dysons.

HARDSELL wrote:
No, not Dysons. Samsungs, Bissells, Hoovers and Eurekas.

Dusty

dusty wrote:
Dusty,

I remember about a 1 1/2 yrs. ago or so you posted most vacuums that come in for repair come in with height adjustments set to the lowest position.  THANKS.


DIB

Hi DIB,

To be fair, Carmen also pointed out that as performance drops customers will tend to lower the height thinking it will work better which I have no doubt is also true.  I do believe the majority however, and this is from watching customers as they try vacuums in the store, have a tendency to drop the height to it's lowest assuming that it's the best setting. In store, I can correct them but unfortunately if they are buying from a big box they will never be told...but that's why we sell belts :-)

Dusty

dusty wrote:

hi dusty

 So whats your method of ajustment on a slide height adjuster....and i agree that most come in with the lowest  setting....so low that the brushes have curved. or bearings melted roller ends......my local bbox has the worst cust serv....so you better know all about what you want/need....cause your on your own.

turtle1

retardturtle1 wrote:
With the handle out of the upright position and the height adjust on it's highest level we have the customer drop the height down until they hear a change of pitch as the brush starts to hit the carpet.  We get them to try vacuuming at that setting and if they're not feeling it's doing the job the drop it down no more than one more level.

Dusty

dusty wrote:

Thanks....im on the right track.  but im always open to a diff approach. if you got a way to do something better ill sure try it.

turtle1