Vacuum Cleaners Discussions

First upright from Miele

29 February 2008 This summer, Miele will launch its first range of upright vacuum cleaners – the S7.  It will consist of about six models, all of which feature ultra large dust bags and  “a unique swivel body, which makes it easy to manoeuvre in even the trickiest  of room layouts”. According to the company,  the decision was made following  numerous requests from customers that wanted to buy Miele  but would only use  an upright model. Text: courtesy ERTweekly.com Picture: courtesy Miele.co.uk, 2009 Edited 21st March 2009; reason: loss of original image.

CarmineD wrote:
Hi Carmine,
That was an option that was never offered to me.  If it was I probably would have made the same decision and bought the S7 at that time.  I do love the vacuum itself.  That has not changed.
I didn't bring home any other models to test either, but I did spend about a month running down there vacuuming all kinds of stuff with different vacuums.  The S7 really impressed me.  Even though I knew it was a test model I was informed that the model was already well tested, but this was more for consumer reviews on how well it worked in a realistic home setting.  It did/does a great job here and that's not easy to do with my hairy, messy beasts.

catlady wrote:

The next problem is going to pop up very shortly,Does the authorized  miele dealer stock brush rollor and pullies and end caps, I sure with the expert repairs these guys do they must of done plenty by now,

It sounds like your cleaner has been used for on the job training

regards

MOLE

B.T.W. prototypes are not suppose to be sold to the general public, They are reserved for the vacuum collectors and never see any use,

Carmine remember the HOOVER vault...........

mole wrote: Are you referring to the one that holds all the dead Hoovers that were killed by Dyson?

Hardsell wrote:

Carmine remember the HOOVER vault?..........."Are you referring to the one that holds all the dead Hoovers that were killed by Dyson?"

Or, Carmine, are you referring to those wonderful, all metal, AMERICAN MADE, Oriental rug cleaning and preserving instruments which will still be performing after Dyson has had its plastic bucket kicked for the last time?

Trebor

catlady wrote:

Thank you.  For some reason I thought you posted here in May 2008 when you bought the S7 for $600 that you spent a year researching vacuums and several months testing vacuums at your local MIELE dealer.  I must have been mistaken again.

Did you buy a new S7 still in the box?  Or did you purchase the floor model you tested/demoed on cat litter and pet hair in the MIELE dealer's store? 

Carmine D.

mole wrote:

Hi MOLE:

Well aware. 

Carmine D.

Trebor wrote:

Since you asked: Neither.  More contemporary and up to date: Consumer Reports March 2009.  The HOOVER/TTI models scored 7 of the top 20 best uprights, including the top spot and 4 spots in the top 10.  And 2 of the top 7 spots in the canister class.  Dyson models sadly rated a non-descript 13 spot in uprights and 17 spot in canisters.  On a postive note, dyson scored well in CR's reliability ratings but with a huge caveat.  Reliability ratings tend to favor brands/models with the least number of sales.  Apparently, this is true too across other industries and researchers.  Case in point, J.D. Power recently rated Jacquar a tie for the top spot with BUICK in reliability for 2008 models.  Toyota, the top spot holder for 14 consecutive years, dropped to 3.  But J.D. Power qualified the Jacquar's rating with the fact that only 14,000 were sold in the USA in 2008.

Carmine D.

ATTENTION EVERYONE.... Thread hijack in progress....a certain manufacturer hasn't gotten any attention in this thread and feels very left out. Please say something that will make them feel better.

Lucky1 wrote:
Who??

CarmineD wrote:

Hi Carmine,

I did spend about a year researching vacuums online and trying them out here and there at the Vac Shop and other places such as Sears.  Moslty I just drooled since I didn't have the money to buy then.  However, when I became serious about purchasing a new vaccum (after I received that stimulus check), I went to the Vac Shop several times from late April through May to test the vacuums using cat litter, dog/cat hair, and other things I normally vacuum up at home. 

So you are correct.  Sometimes my memory slips too, and I'm much younger. 

I bought the Miele still in the box.  They put it together for me at the store.  Maybe I should have purchased the one I demo'd.  I wonder if I would have had the same issues?  LOL

catlady wrote:

Hello:

Let's do a quick synopsis of the chronology of events with the facts and circumstance:  In May 2008, you purchased a NEW in the box 'test' S7 MIELE upright from your local dealer for $600.  Presumably these were never meant for sale to the general public.  But, you snagged one.  The official launch of this new MIELE S7 model was December 2008.  So you were the first to own.  Sometime in late 2008 you were upset [even angry] with the high cost of the MIELE bags and their lack of availabilty.  Questioning whether this was the right purchase for you.  Both  these feelings passed with the official MIELE launch.  An aside, Venson purchased the MIELE Tango in January 2009, after the offcial MIELE launch.

After all things seemingly were going along well with the new MIELE purchase.  But in early March 2009 the hose broke when your husband was using the vacuum during time when you could not vacuum.  You further noted this was really the 3 defect:  With the bag full indicator and handle release not allowing the vacuum to sit upright correctly.  The first, thanks to a MIELE insider here, is a simple fix by the dealer.  The latter was also fixed by the dealer.  However, your local MIELE dealer provided an amatuerish repair with the wrong hose [shorter] and damage to the vacuum housing where the hose connects.  After another 2 weeks, a new, correct MIELE hose arrived at your local dealer and your MIELE S7 is currently in the shop for repair and awaiting pickup.  But you are upset with the residual housing damage done during the repair.  Waffling by your local MIELE dealer prompted you to secure a new housing directly from MIELE with MIELE accepting the cost for the new part.  The houisng and hose repairs will be made by your local MIELE dealer at no charge with some negotiation by all the parties involved [you, MIELE, and your dealer] for a loaner vacuum during the housing repair.

Please fill in the gaps.  Thanks.

Carmine D.