Vacuum Cleaners Discussions

It's true, no more clutch.  It uses a brushroll motor.

Model2 wrote:
Many Americans would destroy a steel ball.  Some never wore out a clutch in their automobile and others were always replacing them.  Many Americans prefer the simple yet less effective clutchless vacs because they do not carry the Dyson name.  Those other brands have problems same as Dyson.  Like the Miele that had a hose failure in less than a year. The so called pro who repaired it was no better than a big box shop.  Do not let that info leak out.

If it really comes down to abuse, I'm shocked...considering how much more expensive Dysons are in the US. Do people not have any respect for their own property?! Why is it epidemic in the US and not elsewhere?

Model2,

The clutch and/or belt wearing was overly exaggerated by many self-loathing independents.

DIB

Comsidering the DC15, DC18, DC24 and DC25 (yes they all use the ball technology) does not use the clutch setup why the UK version of the DC27 can not have the same setup!   The DC27 UK version is an evolved DC14 looking at the ptictures so far.  Improved Wand, Bin and cyclone setup and possible new brushroll setup!  No sign of it as yet!

One issue I here from people time and time again which has not been address is the design of the main floor nozzle\head.  Due to this design it can stop you from getting into certain area's to clean like against the plint in the kitchens under the lower cupboards etc... (hence why the Dyson Ball vacs are better at this!), the DC03 addressed this issue!

DC18

DysonInventsBig wrote:
self-loathing independents

That's some funny, funny stuff there! Especially from someone defending a company that practices a despicable, heartless, selfish, business practice with no loyalty to anyone or anything but the almighty dollar. James Dyson is in my opinion a great man but once his idea leaves him it becomes a monster.

It's laughable that you ignore the facts that more customers hate your products than any other and the treatment you give to those "self-loathing independents" is reprehensible. Instead of changing your business model you just come out with more products. Yeah that will really help. Little do you realize how totally confusing that is to your public. With the changing economy, Greed based businesses are on their way out and you will see Service based business will survive.

I would speculate that we have different styles of carpeting in US homes that provide more of a drag on the brush roll.   We also have lower voltage for our electronics.  I'll leave it to the "loathing independents" who fix vacuums regularly to use their expert knowledge to speculate why there are more problems with Dyson clutches here than abroad. 

Long before the "many self-loathing independents" in the USA even saw a dyson upright with a clutch and brush bar, Which? categorized dyson vacuums the most problematic and repair prone for 8 straight years.  Including a problematic hose connection on dyson upright vacuums that accounted for on average 20 percent of yearly dyson repairs.  I recall a now famous lawsuit for the latter in which dyson settled with a UK complainant with settlement terms that were veiled in confidentiality.

Carmine D.

I can't say it so much that "We Americans" have problems with the clutch, as the clutch has problems with American carpets.   The carpets are too thick and the machine's clutch would slip and ratchet.  Carmine has told the stories many times of his poor dog running for cover.

My question would be, why does it need a clutch in the first place?  

Well I'm in UK and have had a slight problem with clutch on a DC03 and DC04.  On the DC03, the knob wouldn't stay in the 'OFF' position so when using the knob would flip itself to the 'On' position all by itself.  Dyson replaced this and it appeared to be a problem with a few DC03's at the time having a 'loose' control knob.  The replacment on the DC03 would make the awful ratchet noise sometimes when reclining the machine for use, it would do it and then operate as normal for no apparant reason - Dyson say that the clutch wasn't 'set' properly in the factory was was too sensitive.  They changed it and it was ok.

The DC04 I bought had a noisy clutch that just wasn't neccessary,  I wasn't happy with it.  Dyson changed the clutch and it has been the same clutch now for 7 years without a problem!!   The only thing is that after a while the smooth belts loose tension so it doesn't make a ratchet noise when obstructed,  I have to makie sure I move the cleaner away from the obstruction quickly - this hardly happens.   So 7 years with the same clutch is very good.

I like the clutch system and don't see a problem with it as its not an extra motor to go wrong (not saying that it will though)  I just don't understand why Dyson didn't design it from the start with tooth belts and why they used smooth belts, I will never understand that.

DC18 wrote:  
1)  Interesting. 
2)  Over here some call this the "toe kick".        DIB