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Trebor


Joined: Jan 16, 2009
Points: 321

Frieze,Beber and Shag, OH MY!
Original Message   Feb 7, 2009 6:32 pm
On housekeeping, maintenance and carpet care sites are dire warnings NOT to use a rotating brush vacuum because it will 'untwist' and 'fuzzy' the tips.

On the Shaw site, it uses the word "shag" in quotation marks, implying cable,shag, and frieze fall under the same maintenance requirements.

So, what would your top picks be, both vacuums and attachments, for vacuuming frieze,cable, and shag carpet? Some include berber in this suction only maintenance category, along with handmade rugs. So, what do you say should be used, considering some carpets have a 10yr. appearance retention warranty provided the care instructions are followed.  

This message was modified Feb 7, 2009 by Trebor
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Trebor


Joined: Jan 16, 2009
Points: 321

Re: Frieze,Beber and Shag, OH MY!
Reply #10   Feb 8, 2009 7:35 am
Somehow, I still don't think I have made my point. We know what ORECK says, and we know what CRI says, however, neither of those entities supercedes  the MANUFACTURER's right to invalidate their own warranty for improper maintenance. Some frieze carpets have 10 year appearance retention warranties, and simultaneously, as a condition of the warranty, specifically prohibit the use of vacuum cleaners with a revolving brush roll. I know you, Carmine, would not have such a carpet, but I am asking this forum IF someone did, and asked for a prescribed vacuum cleaner,(s) and rug tool(s)  which one(s) would you suggest? Or what modifications would you suggest to a vacuum (any you suggest) to use on the frieze? I clean house for these people, and they have money to buy whatever they choose, but if she wants frieze, he will go along. A central vac has been out of bounds for consideration, that might change with the purchase of the frieze.

Trebor

CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: Frieze,Beber and Shag, OH MY!
Reply #11   Feb 8, 2009 7:53 am
Hi Trebor:

According to the maker's quote you cited in your post, there are TWO "qualifiers" to the blanket disqualification of a voided warranty with a revolving brush vacuum.  First, if the vacuum has a manual rug height adjustment.  Second, if the shag/frieze buyers bring in a sample of the carpet style [presumably with their own vacuum of choice] for a test.  Seemingly, the maker would grant a waiver to the warranty disclaimer if the vacuum is acceptable to it. 

Tho, I haven't researched, I would be interested to know if Shaw and other rug makers and marketers of frieze are CRI members.

Carmine D.

CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: Frieze,Beber and Shag, OH MY!
Reply #12   Feb 8, 2009 8:02 am
Trebor wrote:
 I know you, Carmine, would not have such a carpet,

Trebor



Not entirely true, Trebor unless.................  I would take my ORECK upright in and exercise the option of the qualifier.  Why?  My dear Wife loves her ORECK!  If the rug maker agreed that the ORECK is acceptable and would warranty and my Wife liked the carpet, I would purchase.  When it comes to home furnishing decisions, my dear Wife has the final word ALWAYS!  Hence, Mohawk wool carpets w/o chemicals for stain resistancy to harm our epileptic yellow lab. 

Carmine D.

This message was modified Feb 8, 2009 by CarmineD
Trebor


Joined: Jan 16, 2009
Points: 321

Re: Frieze,Beber and Shag, OH MY!
Reply #13   Feb 8, 2009 8:52 am
Aaaaarghhh! My question still remains unanswered!

Carmine, I am not asking what you would do IF. I am asking what vacuum(s) and rug tools(s) would you recommend to the person who has a frieze carpet and cannot use a rotating brush vacuum cleaner on it? I am thinking Pro-Team, because it is the highest suction/airflow canister I have found to date. The 1 1/2 " diameter hose could be fitted with a 1 1/4 adapter for any standard fit wands/tools. Is there a possibility of modifying a vacuum to better clean the carpet? I am thinking slower rotation, very soft widely spaced bristle tufts.

The manufacturers need to 'come clean' on this issue and use the correct terminology. A rotating brush is not a beater bar, and vice versa, but they are used interchangeably. In fact, I suspect a stainless steel beater bar with a bristle strip as I described would do an excellent job. The issue is this, the ends of the frieze are twisted back on themselves. The typical action of a rotating brush is to pull the twist out of the fibers, causing them to "bloom" or have what we call split ends in hair. My thought is that a soft bristle with widely spaced tufts would sweep up loose debris between the yarns of the carpet without pulling hard enough to untwist them, which is why the use of a rotating brush would be prohibited in the first place. A store trial of a vacuum is unlikely to be sufficient to test a vacuum for damage through repeated use.  But if the frieze were a given, and rotating brushes were prohibited, what would you choose to vacuum it with?

CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: Frieze,Beber and Shag, OH MY!
Reply #14   Feb 8, 2009 9:10 am
A store trial of a vacuum is unlikely to be sufficient to test a vacuum for damage through repeated use.  But if the frieze were a given, and rotating brushes were prohibited, what would you choose to vacuum it with?

Sorry, Trebor:  I don't have the answer you want to hear. 

You are posing a hypothetic question based on 2 presumptions that are at a minimum uncertain and more correctly inaccurate.  First, the maker qualifies the use of a revolving brush IF the vacuum has a rug height adjustment [so vacuums with rotating brushes are not prohibited].  This makes most big box store vacuum brands eligible for the frieze maker's warranty.  Second, the frieze rug maker gives the buyer/user an option to petition for a waiver to the warranty void, in advance, with a test. 

Presuming that the rug maker's first qualifier doesn't exist is incorrect.  Presuming that the second qualifier automatically leads to the rug maker's disapproval is an uncertainty.  In concert  [the marriage of an uncertainty with an inaccuracy] your presumptions take the maker's text out of context.  This makes your presumptions a pretext. 

Carmine D.

This message was modified Feb 8, 2009 by CarmineD
mole


.

Location: earth
Joined: Sep 30, 2007
Points: 783

Re: Frieze,Beber and Shag, OH MY!
Reply #15   Feb 8, 2009 12:13 pm
I have an answer for you. You might not like this , BUT there is not an attachment or vacuum cleaner that will clean this carpet with any effectiveness, its been the thorn in the side of the vacuum industry since it came into in existince, it might look COOL in the beginning, but after any usage of the carpet it will just become a dirt collector. The only power nozzle that even came close to semi cleaning this carpet was electroluxes P/N 4 from 76 thru 84, and at that they locked up within 3 months.I believe the carpet manufactures void the warranty on this type of carpet because they know their isnt a vacuum on the planet or attachment that will clean it, If you put this in your house plan on never getting it clean, unless you have it professionally shampooed every 3 weeks.........

I always thought that rugs wore out from the bottom up, due to the cutting edges on the sand and dirt in them,so how exactly is it suppose to be cleaned.I have concluded that it CANT...........

mole

Venson


Joined: Jul 23, 2007
Points: 1900

Re: Frieze,Beber and Shag, OH MY!
Reply #16   Feb 8, 2009 1:01 pm
Maybe it's not so much an issue of which type vacuum but more one of how to stave off problems before they happen.  If a carpet buyer is told up front that vacuuming with a rotary brush is not recommended but just must have that particular style of carpet, a practical solution to aid overall longevity and reduce wear potential is to count and measure of high traffic areas wherever the carpet is to be laid. The next move is to then have pieces cut to size and bound to fit in front of sofas, upholstered armchairs, etc., and at room entries.  Aesthetically, the look is not quite the same but it will aid in perserving the overall good looks of the carpet.  You can leave these extra pieces down for x-years and take them up if and when they show wear.   This is the same deal as when you buy upholstered furniture and use matching fabric coverlets to protect the arms from wear, body oil, etc.

Odlly enough, small carpets strategically placed in the same areas on wood flooring also helps to reduce wear woes.  I tried explaining this to a friend with three kids AND three dogs.  Apparently she didn't get the point and now major repair is in line for her wood flooring.

The manner of cleaning really depends a lot on what goes on in the household.  For those with homes with little traffic a straight suction vacuum may be just fine -- depending on the rug in question.  Cut pile, twist carpeting no matter how basically clean they may stay will need "livening up" and grooming to prevent matting with a vacuum that has a brushroll, However, I'd think you'd want to vacuum at least every other day if you're using a straight suction machine.

When I was a kid, though we didn't have carpet as fancy as Berber, et al, rug care was no problem.  The living room was seen as special.  My grandmother, a fastidious housekeeper, just let out a yell for us to get out of the front room.  But what's a house if those who live in can't enjoy all of it without worry or expectation of extra work by way of traffic and/or spills.   I'd say that any carpet that does not allow for its being vacuumed is probably only best for homes where there are no major challenges like pets, children and heavy traffic and the home owners or decorators should seek alternate choices more suited to their lifestyle.

Venson
budmattingly


Location: Middletown Ohio
Joined: Feb 8, 2008
Points: 60

Re: Frieze,Beber and Shag, OH MY!
Reply #17   Feb 8, 2009 1:02 pm
We had a shag carpet in the 70's. It never wore out and was vacuumed with a hoover converible model 70. That model had normal and high. We used the normal setting. Never did hurt the carpet and the carpet never wore out. When it was replaced it was because my mom redid the whole living room. We put down a plush carpet, never held up near as well as the shag. I have thought about shag in my home and I would still use a brush roll on it. In my opinion straight suction is only good for area rugs and hard surfaces.
Trebor


Joined: Jan 16, 2009
Points: 321

Re: Frieze,Beber and Shag, OH MY!
Reply #18   Feb 8, 2009 1:20 pm
Thank You, Mole for answering my question so succinctly. Several weeks ago there was some intense discussion about Mohawk voiding the warranty of certain carpets if a Dyson was used to vacuum them. There is indeed a prohibition against using a Dyson vacuum on a particular fiber carpet. This info was NOT easy to track down. Who is to say there are not exceptions to the provisions for useage of a rotating brush on ceratin carpets, but they are buried in the fine print?

The whole issue is rather vague, and fraught with the possibilites for misinterpretation. Does one swipe with a prohibited vacuum void the warranty? What if someone accidentally forgets to raise the height agjustment? How bad does the damage to the carpet  have to be before it will be replaced by the manufacturer?

It is ultimately the manufacturer that holds the trump card, and it does no matter what the salesperson said in the store. That individual does not work for the manufacturer of the carpet, and the retailer will not involve itself in a warranty dispute.

Before the purchse of any of the types of carpet discussed in this thread, it would be most adviseable to get it in writing from the manufacturer the type of vacuum to be used on the chosen style of carpet.

The first vacuum cleaner manufacturer to devise a rotating brush approved by manufacturers and CRI for use on frieze and shag carpet likely have will have a winner.

SEBO already has a delicate brushroll for handmade rugs, I wonder how it would do? What about the OLD Royal brushrolls, the ones without the stiffeners? And old Hoover (any with an actual beater bar) with soft bristles, or, there was a vacuum (Nortech?) produdced by Hoover that had no brush at all, just two sets of beater bars.

I'd like to see the vac and carpet industries get together on this and specifically state which carpets need to be cleaned with which types of vacuums, with samples of the damaged carpet on hand in the store to show what happens when the guidelines to keep the warranty valid are ignored.

This message was modified Feb 8, 2009 by Trebor
Trebor


Joined: Jan 16, 2009
Points: 321

Re: Frieze,Beber and Shag, OH MY!
Reply #19   Feb 8, 2009 1:33 pm
Thank you, Venson, and all who responded with helpful information.

One of the carpet fibers being produced now is a step beyond stainmaster, it actually keeps dirt from sticking to the fiber.

I remember on old Electrolux tool for shag carpet that had 5 elongated small suction 'mouths' that extended down into shag carpet. Maybe that type of tool will make a comeback

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