Vacuum Cleaners Discussions |
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DysonInventsBig
Location: USA
Joined: Jul 31, 2007
Points: 1454
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The Oreck vacuum and everything you wanted to know (hopefully)...
Original Message May 29, 2008 12:41 pm |
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ORECK - The business, the history, the machine, the man and related. (Below: Oreck 1979 to 2008)
< yr. 1979 < yr. 5/2008
This message was modified Oct 30, 2008 by DysonInventsBig
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CarmineD
Joined: Dec 31, 2007
Points: 5894
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Re: The Oreck vacuum and everything you wanted to know (hopefully)...
Reply #235 Dec 2, 2008 7:47 am |
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Hi Carmine, D.I.B., H.S.
QUESTION, for the forum members to answer,dealers ,non dealers , wholesalers,distributors, vac people non vac people.repair guys and sales people,industry bean counters ETC.
If a customer comes into your place of business and wants an upright and has 700+ to spend on a cleaner, You sell and stock MIELE, RICCAR,SEBO,DYSON, LINDHAUS,SIMPLICITY, HOOVER, SANITAIRE,ORECK Would you sell them the vacuum that has the most profit in it or the right one that they need?[and feel a lot better with yourself] knowing you did RIGHT BY THE CUSTOMER,
MOLE Hello MOLE:
A question for the ages. Those that struggle with this in business may not last long. I fit all your categories. A vacuum cleaner store owner/operator [sales and service], independent vacuum industry consultant, and a bean counter: Accountant by education, on the job training and experience. Rarely, does the average customer come in and say upfront I have $700 to spend and ask: What should I buy? Usually, it's more generic. I'm looking for a vacuum to clean my home, what do you have and recommend? In the remote case they do say I have $700 to spend, business owners must decide the best approach w/o losing the sale. Usually the answer depends on "feeling out the customer" and oftentimes, on another question: Are you in business for the long term or short term? If the former, you want that customer to come back and recommend others to you. If the latter, you don't care. In some cases, the $700 vacuum may be the best choice, especially if the customer specifically asks. However, in most cases, a lesser priced vacuum is just as good. In business for the long haul: Show both. Let the customer decide. Choices. Short term: Push the higher priced vacuum, scrub the lower priced vacuums, unless the customer specifically asks about lesser priced vacuums. Should the business owner feel guilty with the latter approach? If the customer is old, on social security, and having difficulty making ends meet. Most definitely. If the customer is a "Donald Trump type," Of course not. A wise business man once told me that all good business people have a little laceny in their hearts. Maybe its true. As a successful business operator in it for the long haul, you have to make the call: When is it good business to push the $700 top of the line and when is it unethical. If it's a Saturday and you have to close the week shortly [make or break day], the answer depends on what you have to make to meet expenses for the week and take home a day's pay to feed the family. That's business. Carmine D.
This message was modified Dec 2, 2008 by CarmineD
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HARDSELL
Joined: Aug 22, 2007
Points: 1293
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Re: The Oreck vacuum and everything you wanted to know (hopefully)...
Reply #236 Dec 2, 2008 8:29 am |
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Hello HARDSELL: GIve people choices, never just one, and let them decide. If you want to compare vacuum brands to ice cream, then some like vanilla, others chocolate and others strawberry. Some like all three. Still others like one flavor for a long time, get tired of it, and change to another. And/or go back to the original and/or change to still another. Who says that people can like and buy only one to the exclusion of another? In fact, only about 10 percent of the buying public fall into this category [loyal to one brand]. People are like fingerprints. All different. I was successful in the vacuum business in good/ bad economic times because I sold and serviced all makes and models, not just one. The ORECK-s [$150] work great for me, the others I gifted them to, and for the donee with my old stored dyson DC07 pink [$399]. Which didn't work properly on my and their medium pile wool looped carpets. Performance my friend speaks volumes about product value. Not high prices. Carmine D.
Oeck has one flavor and that is Oreck. You can add toppings, however you pay dearly for the syrup and nuts on the Oreck flavor.
The Oreck at $700 did not work for me. The Dyson at $400 worked great. So you are right the cheaper Dyson offered better performance.
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CarmineD
Joined: Dec 31, 2007
Points: 5894
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Re: The Oreck vacuum and everything you wanted to know (hopefully)...
Reply #237 Dec 2, 2008 8:36 am |
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Hello HARDSELL: I still own and use my ORECK, unlike you and dyson. If dyson's DC07 pink worked on my carpets, I probably would not have bought the ORECK! One size does not fit all, my friend. Choices! I probably would never buy a $750 ORECK in my lifetime. For $600, I bought 4 new Classic XL's w/o the toppings. I'll probably buy the new XL Silver Series for $200 [w/o the toppings]. Is ORECK the best flavor [with/w-o toppings] for all? No, probably not. But you don't know for sure unless you try. If you don't like it, return it at no cost, and keep/gift the giveaways. Carmine D.
This message was modified Dec 2, 2008 by CarmineD
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HARDSELL
Joined: Aug 22, 2007
Points: 1293
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Re: The Oreck vacuum and everything you wanted to know (hopefully)...
Reply #238 Dec 2, 2008 12:42 pm |
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Hello HARDSELL: I still own and use my ORECK, unlike you and dyson. If dyson's DC07 pink worked on my carpets, I probably would not have bought the ORECK! One size does not fit all, my friend. Choices! I probably would never buy a $750 ORECK in my lifetime. For $600, I bought 4 new Classic XL's w/o the toppings. I'll probably buy the new XL Silver Series for $200 [w/o the toppings]. Is ORECK the best flavor [with/w-o toppings] for all? No, probably not. But you don't know for sure unless you try. If you don't like it, return it at no cost, and keep/gift the giveaways. Carmine D. You shift when put on the spot. I have said many times that one does not fit all and each should keep what fits their personal needs. Remember when you boasted about Hoover. As soon as they folded you bailed out and went to Oreck.
If the Oreck had worked I would not have purchased the Dyson. I could have returned the Dyson as easily as the Oreck. However, I preferred it over the half dozen or so that I had tried before I bought it. All my comments have been based on my experience with vacs that I have personally owned. You have been anti Dyson since its introduction and prior to your using it. All you could base your constant bias on was an opinion. Personal useage is much better than an opoinion. No one bought your BS just because you thought that you were the only one with an opinion that mattered. Heed your own advice. One does not work for all.
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HARDSELL
Joined: Aug 22, 2007
Points: 1293
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Re: The Oreck vacuum and everything you wanted to know (hopefully)...
Reply #239 Dec 2, 2008 12:50 pm |
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Hello MOLE: Should the business owner feel guilty with the latter approach? If the customer is old, on social security, and having difficulty making ends meet. Most definitely. If the customer is a "Donald Trump type," Of course not. A wise business man once told me that all good business people have a little laceny in their hearts. Maybe its true. As a successful business operator in it for the long haul, you have to make the call: When is it good business to push the $700 top of the line and when is it unethical. If it's a Saturday and you have to close the week shortly [make or break day], the answer depends on what you have to make to meet expenses for the week and take home a day's pay to feed the family. That's business. Carmine D. Unethical is OK if it benefits you. I expected this from you.
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CarmineD
Joined: Dec 31, 2007
Points: 5894
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Re: The Oreck vacuum and everything you wanted to know (hopefully)...
Reply #240 Dec 2, 2008 1:39 pm |
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Hello HARDSELL: I didn't say "unethical," you did. Not my choice of words. I call it "business." If you were an independent business proprietor [and by your admission you never were] and want to stay in business for the long term, you have occasions when you push the $700 vacuum, and not the lesser, to make the higher profit. Business is about a long term relationship, not a one time vacuum sale. There are plenty of times to extend business amenities to your customers, not just on the initial sale, to show your appreciation for their business. When you are in business for 40 plus years, you had to satisfy people and give them their money's worth else not survive. Carmine D.
This message was modified Dec 2, 2008 by CarmineD
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CarmineD
Joined: Dec 31, 2007
Points: 5894
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Re: The Oreck vacuum and everything you wanted to know (hopefully)...
Reply #241 Dec 2, 2008 1:41 pm |
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If the Oreck had worked I would not have purchased the Dyson. Heed your own advice. Hello HARDSELL:
Using your logic above, if the dyson still worked then you would not have sold it and used the proceeds to buy another brand. I still own and use my ORECK daily and recommend to others. You prove my point that only 10 percent of buyers are loyal to a specific brand. Most people, like you, have a repertoire of different brands for household cleaning products. ORECK is in my home, along with HOOVER and other brands, because it works. Dyson isn't because it doesn't. Promoting one vacuum brand only, as has been the case for dyson fans here, at the exclusion and expense of other brands, particularly by bashing, is bad for the vacuum business. Of course, it's simple to understand when you are an employee for that vacuum brand/company. Then you have a vested interest to impugn the competition. Is this unethical.........because it secretly benefits you [by not disclosing your real/true motives]? Or is it business? Carmine D.
This message was modified Dec 2, 2008 by CarmineD
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HARDSELL
Joined: Aug 22, 2007
Points: 1293
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Re: The Oreck vacuum and everything you wanted to know (hopefully)...
Reply #243 Dec 2, 2008 4:44 pm |
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Hello HARDSELL: I didn't say "unethical," you did. Not my choice of words. I call it "business." If you were an independent business proprietor [and by your admission you never were] and want to stay in business for the long term, you have occasions when you push the $700 vacuum, and not the lesser, to make the higher profit. Business is about a long term relationship, not a one time vacuum sale. There are plenty of times to extend business amenities to your customers, not just on the initial sale, to show your appreciation for their business. When you are in business for 40 plus years, you had to satisfy people and give them their money's worth else not survive. Carmine D. You call it what you want. I call it deceiving and unethical as I think most others would. We are accustomed to your manipulation of words and facts to justify your logic.
You could just as easily give someone their money's worth for less cost unless it profits you.
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HARDSELL
Joined: Aug 22, 2007
Points: 1293
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Re: The Oreck vacuum and everything you wanted to know (hopefully)...
Reply #244 Dec 2, 2008 4:53 pm |
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Hello HARDSELL: Using your logic above, if the dyson still worked then you would not have sold it and used the proceeds to buy another brand. I still own and use my ORECK daily and recommend to others. You prove my point that only 10 percent of buyers are loyal to a specific brand. Most people, like you, have a repertoire of different brands for household cleaning products. ORECK is in my home, along with HOOVER and other brands, because it works. Dyson isn't because it doesn't. Promoting one vacuum brand only, as has been the case for dyson fans here, at the exclusion and expense of other brands, particularly by bashing, is bad for the vacuum business. Of course, it's simple to understand when you are an employee for that vacuum brand/company. Then you have a vested interest to impugn the competition. Is this unethical.........because it secretly benefits you [by not disclosing your real/true motives]? Or is it business? Carmine D. Common sense overides your logic Carmine. I used the Dyson for 3 years and the Oreck for maybe 3 weeks. I got rid of the Oreck for poor performance in my home. I got rid of the Dyson just to try other vacs. Major difference. I do not own a Dyson and still recommend it. That is a better compliment than recommending what you use. Where is your loyalty to the busted Hoover? If you use them that speaks lowly for Oreck and Hoover. Really, two brands to do the job of 1 Dyson. We have repeatedly heard that Dyson did not work on your builder grade carpet. Speaking of builder grade items. Did you ever get that builder grade plasma that was gifted with the home replaced or repaired? In case you forgot. The Kirby and Royal that replaced the Dyson do not perform to the same high standards.
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