Vacuum Cleaners Discussions |
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DysonInventsBig
Location: USA
Joined: Jul 31, 2007
Points: 1454
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Original Message Jun 28, 2008 12:41 am |
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Dyson is in the news frequently and so a dedicated thread. .
This message was modified Aug 2, 2008 by DysonInventsBig
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CarmineD
Joined: Dec 31, 2007
Points: 5894
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Reply #160 Jul 6, 2008 7:23 am |
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Hey DIB:
I hear Barry is looking to sell HSN! Have you? The NEW YORK Times. Ah yes! Now there's an honest newsprint paper? For bleeding heart liberals maybe! Did I say lie? I said showmanship Mr. DIB! It's part of sales. You know that by now. Tell me something: How do they get those sales numbers to record so quickly and accurately on the TV screen when it takes many hours after the voting elections to record the tallies? Interesting? Maybe I'll ask Barry and he can tell me? Carmine D.
This message was modified Jul 6, 2008 by CarmineD
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DysonInventsBig
Location: USA
Joined: Jul 31, 2007
Points: 1454
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Reply #161 Jul 6, 2008 7:32 am |
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Surprising no one of the dyson menschkins commented on the dyson work around and my conspicuous use of permanent. After laughing at the suggestions and actually doing them to see if they work, I made this argument with several dyson help line techs about this work around. Suppose like many vacuum users I have carpets with different heights and thicknesses. If I use the work around to assist with vacuuming on one style of carpet [keep the gawdawful ratcheting noise from giving the household members anxiety attacks], rug performance then suffers on the other rugs and carpets. Why? The soleplate and gaskets are meant to be permanent on the dysons. Not to be taken off off and on for every change in carpet style and cleaning. Dyson response: Return the dyson to the retailer it won't work on your carpets. Ops! There goes another dyson refurb. Carmine D.
Carmine,
You make a valid point (making a fix for one carpet, but having other carpet requirements too). The bigger issue and real issue is what percentage of Dyson buyers have this problem. My guess is - not enough to matter. DIB
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CarmineD
Joined: Dec 31, 2007
Points: 5894
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Reply #162 Jul 6, 2008 7:38 am |
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Carmine, You make a valid point (making a fix for one carpet, but having other carpet requirements too). The bigger issue and real issue is what percentage of Dyson buyers have this problem. My guess is - not enough to matter. DIB Thank you again for recognizing constructive criticism. Dyson people were not as gracious on the phone.
BTW, that's a cop out DIB for a permanent fix especially without proof. It mattered enough in the 1960's for HOOVER to correct on the Dial to add adjustments and even self-propel feature for people with such carpets. EUREKA too. And still! Have things changed that much in the rug industry? I doubt it. Not on with my carpets and 2 others whom I gifted the pink DC07 dyson. Same problem. Clutch and ratcheting noise getting set off and disengaging the brush bar. Ops there goes another refurb! More logically and practically, it could not be done by dyson even with 450 engineers. So it made the decision it was not worth doing! Carmine D.
This message was modified Jul 6, 2008 by CarmineD
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DysonInventsBig
Location: USA
Joined: Jul 31, 2007
Points: 1454
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Reply #163 Jul 6, 2008 7:59 am |
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Hello DIB Thats alot of units sold on the DC07!! By the way my Sebo Felix has a non motorised height adjustment! DC18 Hey DC,
Does it work? Buy the way, it is a big race day for England today, the Silvestone F1 race. I'll be watching. DIB
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CarmineD
Joined: Dec 31, 2007
Points: 5894
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Reply #164 Jul 6, 2008 8:09 am |
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Your original quote was that height adjustments were standard for ALL full size USA uprights. Now it matters where the product is sold? Shall we assume most high end indy product is poor because it lacks a height adjustment? For the record, last time I checked Panasonic was sold in box stores, Eureka have models with no height adjustment as do Kenmore. IMO the height adjust is useless for most people, the majority of machines that come in for repair are almost always set to the lowest setting. Dusty Hi Vacuum people.
Remember that 95% of vacuum trade ins or returns are due to belt and brushroll problems..........................
MOLE
Dusty: MOLE gave you the reason. The majority of vacuum repairs come in with problems due to brush roll and belt. Hence, the users set their vacuums to the lowest rug height to get better performance as the vacuums' service degrades. The reason to set it higher is to make it easier to push and pull over carpets IF THE VACUUMS ARE WORKING PROPERLY. Repairs are not! Carmine D.
This message was modified Jul 6, 2008 by CarmineD
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DysonInventsBig
Location: USA
Joined: Jul 31, 2007
Points: 1454
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Reply #165 Jul 6, 2008 8:09 am |
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Thank you again for recognizing constructive criticism. Dyson people were not as gracious on the phone. BTW, that's a cop out DIB for a permanent fix especially without proof. It mattered enough in the 1960's for HOOVER to correct on the Dial to add adjustments and even self-propel feature for people with such carpets. EUREKA too. And still! Have things changed that much in the rug industry? I doubt it. Not on with my carpets and 2 others whom I gifted the pink DC07 dyson. Same problem. Clutch and ratcheting noise getting set off and disengaging the brush bar. Ops there goes another refurb! More logically and practically, it could not be done by dyson even with 450 engineers. So it made the decision it was not worth doing! Carmine D. Carmine,
I do enjoy these conversations (much of the time), when you are right I have no problem saying so. I do not think is is possible to make a floating head work really good on all types of carpeting without height adjustment. Having a product that does not satisfy the smallest segment of consumers is by no means a bad thing. Was every single customer who left your place of business filled with elation? DIB
This message was modified Jul 6, 2008 by DysonInventsBig
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CarmineD
Joined: Dec 31, 2007
Points: 5894
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Reply #166 Jul 6, 2008 8:19 am |
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Carmine, Having a product that does not satisfy the smallest segment of consumers is by no means a bad thing. Was every single customer who left your place of business filled with elation? DIB DIB DIB:
That's a loaded question. Here's my loaded answer. ALL the female customers were always. Regardless of their ages. 99.99999999999 of the male customers. Never had one complaint formerly registered with a vacuum maker/BBB/Chamber of Commerce in over 40 years of business. Had two incidents of attempted robbery in the evening hours. Overcame both by my lonesome, without the use of a handgun. I can say with 100 percent certainty the perps did not leave elated! Carmine D.
This message was modified Jul 6, 2008 by CarmineD
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DC18
Dyson, Sebo and Bissell user
Joined: Jul 25, 2007
Points: 294
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Reply #167 Jul 6, 2008 8:22 am |
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Hey DC, Does it work? Buy the way, it is a big race day for England today, the Silvestone F1 race. I'll be watching. DIB Hi DIB Yes it does work very well, it has 4 manual settings which if you have it on the wrong one the machine tells you with a red/orange light. This I believe is sensored by the brush bar itself! You then change to it until the light goes out! I used 2 and 3 mainly! I was quite surprised how well the brush bar on this machine works even when on setting 4 on my medium pile carpet! The pile get lifted and groomed very well. Yes it is, I might watch it! DC18
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DC18
Dyson, Sebo and Bissell user
Joined: Jul 25, 2007
Points: 294
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Reply #168 Jul 6, 2008 8:24 am |
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Hello DC18: Here's the flaw in your thinking, which in theory is great but practice is not. It is legendary in the USA with the HOOVER Dial in the early 60's. Also lauded for self-adjusting floating head. But murder to push and pull over many of the carpets of the day. HOOVER added a 3 position manual height adjustment within 1 year and the now famous automatic power drive shortly after. The floating head 'sinks' into medium and high carpets [especially with backing and padding]. Making the dysons DC07 and DC14 hard to push and pull. And setting off the clutch shut off on the brush bar. Carmine D. Thanks for you thoughts Carmine D.
DC18
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DysonInventsBig
Location: USA
Joined: Jul 31, 2007
Points: 1454
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Reply #169 Jul 6, 2008 8:29 am |
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Hi DIB Yes it does work very well, it has 4 manual settings which if you have it on the wrong one the machine tells you with a red/orange light. This I believe is sensored by the brush bar itself! You then change to it until the light goes out! I used 2 and 3 mainly! I was quite surprised how well the brush bar on this machine works even when on setting 4 on my medium pile carpet! The pile get lifted and groomed very well. Yes it is, I might watch it! DC18
DC,
You're saying this auto-height adjustment (non-motorized) still requires a manual switch? Thanks. DIB
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