Vacuum Cleaners Discussions

Dyson is in the news frequently and so a dedicated thread.

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Carmine,

You make a valid point (making a fix for one carpet, but having other carpet requirements too).  The bigger issue and real issue is what percentage of Dyson buyers have this problem.  My guess is - not enough to matter.    DIB

Thank you again for recognizing constructive criticism.  Dyson people were not as gracious on the phone.

BTW, that's a cop out DIB for a permanent fix especially without proof.  It mattered enough in the 1960's for HOOVER to correct on the Dial to add adjustments and even self-propel feature for people with such carpets.  EUREKA too.  And still!

Have things changed that much in the rug industry?  I doubt it.  Not on with my carpets and 2 others whom I gifted the pink DC07 dyson.  Same problem.  Clutch and ratcheting noise getting set off and disengaging the brush bar.  Ops there goes another refurb! 

More logically and practically, it could not be done by dyson even with 450 engineers.  So it made the decision it was not worth doing!

Carmine D.

Hey DC,

Does it work?  Buy the way, it is a big race day for England today, the Silvestone F1 race.  I'll be watching.        DIB

Dusty: 

MOLE gave you the reason.  The majority of vacuum repairs come in with problems due to brush roll and belt.  Hence, the users set their vacuums to the lowest rug height to get better performance as the vacuums' service degrades.  The reason to set it higher is to make it easier to push and pull over carpets IF THE VACUUMS ARE WORKING PROPERLY.  Repairs are not!

Carmine D.

Carmine,

I do enjoy these conversations (much of the time), when you are right I have no problem saying so.  I do not think is is possible to make a floating head work really good on all types of carpeting without height adjustment.

Having a product that does not satisfy the smallest segment of consumers is by no means a bad thing.  Was every single customer who left your place of business filled with elation?        DIB

DIB:

That's a loaded question.  Here's my loaded answer.  ALL the female customers were always.  Regardless of their ages.   99.99999999999 of the male customers.  Never had one complaint formerly registered with a vacuum maker/BBB/Chamber of Commerce in over 40 years of business. 

Had two incidents of attempted robbery in the evening hours.  Overcame both by my lonesome, without the use of a handgun.  I can say with 100 percent certainty the perps did not leave elated!

Carmine D.

Hi DIB

Yes it does work very well, it has 4 manual settings which if you have it on the wrong one the machine tells you with a red/orange light.  This I believe is sensored by the brush bar itself!  You then change to it until the light goes out!  I used 2 and 3 mainly!  I was quite surprised how well the brush bar on this machine works even when on setting 4 on my medium pile carpet!  The pile get lifted and groomed very well.

Yes it is, I might watch it!

DC18

Thanks for you thoughts Carmine D.

DC18

DC,

You're saying this auto-height adjustment (non-motorized) still requires a manual switch?  Thanks.        DIB

DIB:

From dyson product literature:

A dyson vacuum cleaner has excellent dirt pick-up from ALL surfaces-not just carpets.

It doesn't say except some.  In fact it's one of 4 reasons dyson says customers should buy dysons.

Well, Dusty: Mr. Wordsmither, what do you think when dyson uses the collective ALL versus me?  Gets a pass?  Like LNT and BBB?

Carmine D.