Vacuum Cleaners Discussions |
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Trilobite
Joined: Nov 7, 2007
Points: 121
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The New Miele Upright Cleaner
Original Message Mar 23, 2008 10:12 pm |
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First upright from Miele | | 29 February 2008
This summer, Miele will launch its first range of upright vacuum cleaners – the S7. It will consist of about six models, all of which feature ultra large dust bags and “a unique swivel body, which makes it easy to manoeuvre in even the trickiest of room layouts”. According to the company, the decision was made following numerous requests from customers that wanted to buy Miele but would only use an upright model. Text: courtesy ERTweekly.com Picture: courtesy Miele.co.uk, 2009 Edited 21st March 2009; reason: loss of original image. |
This message was modified Mar 20, 2009 by Trilobite
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CarmineD
Joined: Dec 31, 2007
Points: 5894
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Re: The New Miele Upright Cleaner
Reply #362 Mar 21, 2009 9:03 am |
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Tho I must admit that I was intrigued with Senator Grassley's advice to the banking industry employees who made off with the huge taxpayer funded bonuses. He said and I paraphrase: Do what the Japanese do, come bow your heads, ask for forgiveness, then go commit suicide. Perhaps the Japanese hold themselves to a higher ethical and moral standard than the USA business leaders. I wonder if the Honorable Senator would say and expect the same [Japanese] standard for his peers in Congress? Carmine D.
I understand the Hon. Senator has backed off. Why? Could it be that his cohorts Senators Dodd [Dem-Conn] and Reid [Dem-NV] snookered the US taxpayers by inserting the "AIG bonus clause" for 2008 in the Stimulus Bill at the 11th hour [Friday Feb 13] before passage? Yes indeed. [Sorry Mike for the non-vacuum point. But maybe it applies here. Before we indict, condemn, and set punishment, it behooves us to get the whole story].
Carmine D.
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Venson
Joined: Jul 23, 2007
Points: 1900
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Re: Update from today
Reply #365 Mar 21, 2009 3:32 pm |
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I dropped the vacuum off at the Vac Shop. I explained why I was there and showed them the damage to the back of the vacuum. They showed me the replacement hose and tested my tools on it and they fit. Then then told me to fix the damage they would heat the plastic and smooth it out. I told them that was unacceptable and that I wanted the back panel replaced. They then said they do that all of the time and I won't even notice. I still said no. They then said that if they have to replace the back panel they will have to pay for it since they damaged the vacuum. I told them that I paid a lot of money for that vacuum and I wanted it returned to the condition I bought it in. They then told me that they will see what they can do. I asked how long it would take and they said to replace the hose I can have it by Monday or Tuesday. To replace the back panel it could be a couple of weeks because they will have to wait for the part to come in. <BR><BR>I'm not very happy at all right now.
Hi Melanie, As I explained above, there was no need for the damage in the first place all they had to do was undo the cuff. Yes, they will have to pay to replace the back panel but they also have profited enough from the original sale of the cleaner plus will profit when you go back to them for bags and filters. They won't have to shut down business and move to the poor house any time soon. Maybe they'll put on their thinking caps next time. Oh yeah -- just for your edification -- when opening the cover on the clean-out port at the back of the machine, be sure to turn each of the "screws" a quarter of a turn only. They stop after a quarter turn but it appears that some folks were under the impression that they screw all the way out. They are really latches and only require a quarter turn to allow you gently pry of the cover. Best, Venson
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catlady
Joined: May 28, 2008
Points: 77
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Re: The New Miele Upright Cleaner
Reply #366 Mar 21, 2009 3:47 pm |
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Hello Melanie: Why didn't you give them the opportunity to fix the broken plastic as they recommended. Then, as a back up option, if the repair is not satisfactory to you and does not make you happy, insist on the new part replacement. In the mean time you have your vacuum while you are waiting for the part to come in. Carmine D. I just don't feel that that type of repair is acceptable for what I paid for the vacuum. If I wanted that type of repair I would have purchased another vacuum from Wal Mart. Once the hose is replaced I will see if I can pick the vacuum up and keep it until the back panel comes in and then I will take it back to have the panel put on.
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CarmineD
Joined: Dec 31, 2007
Points: 5894
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Re: Update
Reply #369 Mar 21, 2009 7:00 pm |
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Hi Carmine,
Is heating and smoothing the plastic a normal repair done in Vac Shops where the plastic on a vacuum may be damaged?
I think if my vacuum was older and not still under warranty I would allow them to do that type of work on the vacuum. It just felt like that was an unacceptable repair for such an expensive and new machine. Only for vacuum shops that don't know what they are doing and are trying to cover thier *ss. If you took your new car in to the dealer to have a stereo installed and they mangled the plastic in the dash would you allow them to try and melt it back into shape? Dusty I've been out of the vacuum store business since 1992. When I was in business for 4o plus years, I did many unconventional repairs and refurbs that were not "normal" for the period by industry standards. I've talked about them here. I repaired cloth bags when all others replaced them. Why? No one in the business had a heavy duty sewing machine and knew how to sew like I could to do the proper stitching. I often used leather to reinforce the weak spots on my repaired bags that made them last longer than the new ones. When I moved into my new home in LV, after several weeks I noticed a hairline crack several inches long in our fiberglass walk in shower. Just enough to allow water to leak out of the bottom basin onto the ceramic tile floor. I called the builder and he sent out a 'craftsman' to inspect it. I thought for sure it should/would be replaced with a brand new one. But it wasn't. In short order, this repairman WHO KNEW WHAT HE WAS DOING sealed the crack. It's impossible to see any repair. In 2 1/2 years of usage every day, no problems. He said it was as good if not better than new. Told me he does these repairs on boats with cracks like these, and worse, all the time. Guarantees the repair work just like it was new. Like I said, your fall back position is a new part if you're not happy. Carmine D.
This message was modified Mar 21, 2009 by CarmineD
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