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M00seUK


Joined: Aug 18, 2007
Points: 295
Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back
Original Message   Jan 17, 2008 3:54 pm
http://gizmodo.com/345918/dyson-dc24-vac-sir-james-brings-his-ball-back

Two models, one small, one large :-

DC24
http://www.dyson.co.uk/store/product.asp?product=DC24-ALLFLOORS

DC25
http://www.dyson.co.uk/store/product.asp?product=DC25-ALLFLOORS

This message was modified Jan 17, 2008 by M00seUK
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Acerone


Joined: Jul 25, 2007
Points: 986
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back
Reply #112   Mar 1, 2008 1:29 pm
dusty wrote:
I got to play with a DC24 today.  You can say what you like about "the ball" but on this particular unit it makes pushing it around a breeze.  I'm not sure about the new washable hepa filter, I've yet to see one that flushes clean use after use.  Perhaps the fact you have to clean it once a month means you'll never get the build up like you do in a filter that sits in the vacuum for  months to a year. If nothing else at least it should be good for extra filter sales.

Dusty, play around in the US or UK?
DysonInventsBig


Location: USA
Joined: Jul 31, 2007
Points: 1454
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back
Reply #113   Mar 1, 2008 2:38 pm
dusty wrote:
I got to play with a DC24 today.  You can say what you like about "the ball" but on this particular unit it makes pushing it around a breeze.  I'm not sure about the new washable hepa filter, I've yet to see one that flushes clean use after use.  Perhaps the fact you have to clean it once a month means you'll never get the build up like you do in a filter that sits in the vacuum for  months to a year. If nothing else at least it should be good for extra filter sales.


FYI:  Per Dyson’s U.S. customer service, the DC24 pre and post (HEPA) filters will need to be cleaned ever 3 to 6 months.        DIB
dusty


Joined: Feb 8, 2008
Points: 264
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back
Reply #114   Mar 1, 2008 5:15 pm
DysonInventsBig wrote:
FYI:  Per Dyson’s U.S. customer service, the DC24 pre and post (HEPA) filters will need to be cleaned ever 3 to 6 months.        DIB

Yet if you look at the machine, both filters are clearly labeled wash AT LEAST once a month.  Having run the machine around the store for a week I'd say every few months wouldn't be enough.
This message was modified Mar 1, 2008 by dusty
dusty


Joined: Feb 8, 2008
Points: 264
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back
Reply #115   Mar 1, 2008 5:16 pm
Acerone wrote:
Dusty, play around in the US or UK?
Only on holidays.  Canada the rest of the time :-)
Trilobite


Joined: Nov 7, 2007
Points: 121
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back
Reply #116   Mar 2, 2008 5:01 pm
DIB: Thanks for that, I completely forgot about that exploded photo.

Dusty mentions about the filters being cleaned every month. Is this not going in the wrong direction? I thought Dysons' thinking was to have as little maintenance

as possible. Certainly, previous machines 'Root technology'  had 3 month intervals, and doesn't the alternative 'core separation / level 3 root technology' have longer washing intervals?

Seems like a counter-productive step to me; almost as bad as the cheap bagless' "...clean after every use..."
dusty


Joined: Feb 8, 2008
Points: 264
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back
Reply #117   Mar 2, 2008 5:17 pm
Trilobite wrote:
DIB: Thanks for that, I completely forgot about that exploded photo.

Dusty mentions about the filters being cleaned every month. Is this not going in the wrong direction? I thought Dysons' thinking was to have as little maintenance

as possible. Certainly, previous machines 'Root technology'  had 3 month intervals, and doesn't the alternative 'core separation / level 3 root technology' have longer washing intervals?

Seems like a counter-productive step to me; almost as bad as the cheap bagless' "...clean after every use..."


"concentrated technology", seems to mean smaller and fewer cyclones resulting in less efficient dirt separation in the chamber which in turn means more cleaning of filters.  Personally, I think this machines size fits a market segment and the people buying it wont mind the extra maintenance it requires.  Either that or nobody will ever touch the filters, the machines will clog and they'll wonder why they ever spent the money on the darn thing in the first place

Dusty
DysonInventsBig


Location: USA
Joined: Jul 31, 2007
Points: 1454
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back
Reply #118   Mar 2, 2008 7:55 pm
dusty wrote:
Yet if you look at the machine, both filters are clearly labeled wash AT LEAST once a month.  Having run the machine around the store for a week I'd say every few months wouldn't be enough.

Dyson customer support was not up to speed on the in and outs of the new DC24/25, I was put on hold while customer support located the answer/s to my questions.  I did ask twice if the HEPA needed cleaning and each time was answered "yes and every 3-6 months".  That’s all I know of this.  Indeed, cleaning a HEPA once a month seems excessive.
Motorhead


Joined: Nov 2, 2007
Points: 409
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back
Reply #119   Mar 2, 2008 8:48 pm
DysonInventsBig wrote:

Dyson customer support was not up to speed on the in and outs of the new DC24/25, I was put on hold while customer support located the answer/s to my questions.  I did ask twice if the HEPA needed cleaning and each time was answered "yes and every 3-6 months".  That’s all I know of this.  Indeed, cleaning a HEPA once a month seems excessive.


Hi DIB,

I agree, it doesn't make any sense why Dyson would modify the pre-motor filter type for this particular model.  I thought that it would have the same pre-motor filter as the other models, that should be rinsed every 6 months. This is interesting.  I guess we'll find out the real details in due time.

-MH
dusty


Joined: Feb 8, 2008
Points: 264
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back
Reply #120   Mar 2, 2008 9:20 pm
Motorhead wrote:
Hi DIB,

I agree, it doesn't make any sense why Dyson would modify the pre-motor filter type for this particular model.  I thought that it would have the same pre-motor filter as the other models, that should be rinsed every 6 months. This is interesting.  I guess we'll find out the real details in due time.

-MH
The rep hinted that changes may be coming to filter cleaning requirements to the rest of the line too.  Apparently they want the customer to be a little more involved with the machine rather than just a once a year rinse out.  As you say, time will tell.

Dusty
Trilobite


Joined: Nov 7, 2007
Points: 121
Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back
Reply #121   Mar 2, 2008 9:56 pm
What intrigues me most, is the haphazard way in which the new 'Core Separation Technology' is installed in the new range (...or not, as the case may be!)

The UK Dyson site is quite dreadful with the lack of information: ARGOS catalogue states DC22 does have Core Separation; Dyson site has no info.
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