Vacuum Cleaners Discussions

http://ukpress.google.com/article/ALeqM5iH9bdT5tcFOJz0hhY1fBBfP9KbLQ

http://www.dyson.co.uk/store/productmodel.asp?model=DC22

CarmineD wrote:
Box stores rarely advertise anything high end.  Large prices don't bring customers in, bargains do.  Miele is sold in department stores but you hardly ever see them advertised.  Does this mean there is no market for them and they are soon to be extinct?  There is always a market for upscale box store merchandise.  Why do people pay $100 for a coffee maker when you can have one for $20?  They both make coffee, why spend the money?

I'm not so sure Dyson owners would revert to cheaper bagless models if their Dyson is in need of repair or replacement. The reason many of them own a Dyson is the bad experience they had with other branded bagless in the first place.  Dyson, for all it's faults still has one of the highest customer re-buy ratings in the industry.  People will always spend the money if they have been satisfied with their product.  Knock Dyson all you like but for the most part they are a trouble free machine, especially when compared to Hoover or Dirt Devil.

When did wanting a customer to check a filter as part of the maintenance of a vacuum become an issue? An issue would be if the filters were faulty, which they are not.

Dusty

Dusty:

I have not seen/heard what the percentages are for repeat dyson business.  I have to conclude from the information I have the rates are not impressive, either here or in the UK. 

Since its launch 6 years ago in the USA, dyson vacuums have been advertised weekly on a frequent and regular bases by all the big box stores.  That's changed.  In large part due to the worsening economic conditions in the USA.   In the USA, Mieles are sold primarily by authorized indy dealers not in big box retailers.  They don't advertise.  But the Miele reputation in the industry for lasting 20 years is general knowledge and its German engineering is reknown.  

There are so many dyson DC07 and DC14 refurbs for sale I have to conclude that these are problematic and the owners are not repairing/keeping them.    

A $100 coffee maker vice a $20?  Compared to a $500 vacuum vice a $120.  Both do the same job.  No!  Can't compare IMHO.  Not the same.  Why? With gas prices soaring, and STARBUCKS prices rising [and stores shuttered], coffee drinkers justify a $100 coffee maker easily that grinds beans [less expensive than ground] and measures out an individual cup or 2 with specialty tastes and variations.  Preferred over a $20 version that makes a standard pot of 10/12 cups [with ground coffee] and half getting tossed. 

We'll have to wait and see about repeat dyson buyers and users, with models like the DC07 and DC14, that claimed yearly filter maintenance, and now with the DC24 and DC25 that need monthly/quarterly maintenance [with no corresponding decline in prices].  Too soon to tell with the DC24 and DC25 only months old.  Certainly it will at a minimum make repeat dyson buyers take pause and ask why.  What do you say?  Well, you have the new [old] dyson ball technology?  Good luck. 

Product maintenance on a consumer durable purchase like vacuums is always problematic.  Be honest.  That's how dyson originally pitched its high priced vacuums as superior to bagged versions.  No maintenance.  Zero costs after purchase.  Right?  Wrong.  Time is money.  And, the more you wash filters, the quicker they wear out and need replacing.  No more zero costs for maintenance after purchase. 

Fool me once, shame on you.  Fool me twice, shame on me.

Carmine D.

Lots of pictures, mostly of the DC22 here.

Hi DIB

Thanks for the link to the pictures of the DC22 etc...  Nice to see the DC01, DC02 and DC03 in the back ground!  The DC03 should make a come back with some improvements on it including the DDM!   You can see just how small the DDM is in comparison to a standard motor!

Didn't realise how big the filter on the DC22 is!

DC18

Hi DIB,

More great pictures, especially of the DC12 that I like (and wish was sold in the US).   And wouldn't we all love to get our hands on one of those DDM display/demo cases?!

-MH

I wouldn't mind getting my hands on the Dyson Vacuum with the DDM in it!

DC18