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M00seUK


Joined: Aug 18, 2007
Points: 295

Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back
Original Message   Jan 17, 2008 3:54 pm
Replies: 111 - 120 of 535Next page of topicsPreviousNextNext page of topicsAllView as Outline
dusty


Joined: Feb 8, 2008
Points: 264

Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back
Reply #111   Feb 29, 2008 12:33 am
Venson wrote:
Hi Dusty,

In your estimation, how many times a year would you replace this washable filter? 

Thanks,

Venson


I guess that would depend on whether the person using it followed the recommended monthly cleaning instructions.  Because there is also a pre-filter before the hepa I don't imagine it will get overly dirty but constant flushing under water will eventually break down the material.  I'm only basing this on other washable Hepas that I've seen, perhaps Dyson has a new wonder material that this thing is made of but only time will tell that.  Hepas take longer to dry than just a foam filter so on that alone I'd think that most people will want an extra filter so they're not always waiting for theirs to dry.  A shorter answer would be to say one filter a year with if cleaning instructions are followed :-)
Acerone


Joined: Jul 25, 2007
Points: 986

Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back
Reply #112   Mar 1, 2008 1:29 pm
dusty wrote:
I got to play with a DC24 today.  You can say what you like about "the ball" but on this particular unit it makes pushing it around a breeze.  I'm not sure about the new washable hepa filter, I've yet to see one that flushes clean use after use.  Perhaps the fact you have to clean it once a month means you'll never get the build up like you do in a filter that sits in the vacuum for  months to a year. If nothing else at least it should be good for extra filter sales.

Dusty, play around in the US or UK?
DysonInventsBig


Location: USA
Joined: Jul 31, 2007
Points: 1454

Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back
Reply #113   Mar 1, 2008 2:38 pm
dusty wrote:
I got to play with a DC24 today.  You can say what you like about "the ball" but on this particular unit it makes pushing it around a breeze.  I'm not sure about the new washable hepa filter, I've yet to see one that flushes clean use after use.  Perhaps the fact you have to clean it once a month means you'll never get the build up like you do in a filter that sits in the vacuum for  months to a year. If nothing else at least it should be good for extra filter sales.


FYI:  Per Dyson’s U.S. customer service, the DC24 pre and post (HEPA) filters will need to be cleaned ever 3 to 6 months.        DIB


dusty


Joined: Feb 8, 2008
Points: 264

Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back
Reply #114   Mar 1, 2008 5:15 pm
DysonInventsBig wrote:
FYI:  Per Dyson’s U.S. customer service, the DC24 pre and post (HEPA) filters will need to be cleaned ever 3 to 6 months.        DIB

Yet if you look at the machine, both filters are clearly labeled wash AT LEAST once a month.  Having run the machine around the store for a week I'd say every few months wouldn't be enough.
This message was modified Mar 1, 2008 by dusty
dusty


Joined: Feb 8, 2008
Points: 264

Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back
Reply #115   Mar 1, 2008 5:16 pm
Acerone wrote:
Dusty, play around in the US or UK?
Only on holidays.  Canada the rest of the time :-)
Trilobite


Joined: Nov 7, 2007
Points: 121

Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back
Reply #116   Mar 2, 2008 5:01 pm
DIB: Thanks for that, I completely forgot about that exploded photo.

Dusty mentions about the filters being cleaned every month. Is this not going in the wrong direction? I thought Dysons' thinking was to have as little maintenance

as possible. Certainly, previous machines 'Root technology'  had 3 month intervals, and doesn't the alternative 'core separation / level 3 root technology' have longer washing intervals?

Seems like a counter-productive step to me; almost as bad as the cheap bagless' "...clean after every use..."

dusty


Joined: Feb 8, 2008
Points: 264

Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back
Reply #117   Mar 2, 2008 5:17 pm
Trilobite wrote:
DIB: Thanks for that, I completely forgot about that exploded photo.

Dusty mentions about the filters being cleaned every month. Is this not going in the wrong direction? I thought Dysons' thinking was to have as little maintenance

as possible. Certainly, previous machines 'Root technology'  had 3 month intervals, and doesn't the alternative 'core separation / level 3 root technology' have longer washing intervals?

Seems like a counter-productive step to me; almost as bad as the cheap bagless' "...clean after every use..."


"concentrated technology", seems to mean smaller and fewer cyclones resulting in less efficient dirt separation in the chamber which in turn means more cleaning of filters.  Personally, I think this machines size fits a market segment and the people buying it wont mind the extra maintenance it requires.  Either that or nobody will ever touch the filters, the machines will clog and they'll wonder why they ever spent the money on the darn thing in the first place

Dusty
DysonInventsBig


Location: USA
Joined: Jul 31, 2007
Points: 1454

Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back
Reply #118   Mar 2, 2008 7:55 pm
dusty wrote:
Yet if you look at the machine, both filters are clearly labeled wash AT LEAST once a month.  Having run the machine around the store for a week I'd say every few months wouldn't be enough.

Dyson customer support was not up to speed on the in and outs of the new DC24/25, I was put on hold while customer support located the answer/s to my questions.  I did ask twice if the HEPA needed cleaning and each time was answered "yes and every 3-6 months".  That’s all I know of this.  Indeed, cleaning a HEPA once a month seems excessive.


Motorhead


Joined: Nov 2, 2007
Points: 409

Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back
Reply #119   Mar 2, 2008 8:48 pm
DysonInventsBig wrote:

Dyson customer support was not up to speed on the in and outs of the new DC24/25, I was put on hold while customer support located the answer/s to my questions.  I did ask twice if the HEPA needed cleaning and each time was answered "yes and every 3-6 months".  That’s all I know of this.  Indeed, cleaning a HEPA once a month seems excessive.


Hi DIB,

I agree, it doesn't make any sense why Dyson would modify the pre-motor filter type for this particular model.  I thought that it would have the same pre-motor filter as the other models, that should be rinsed every 6 months. This is interesting.  I guess we'll find out the real details in due time.

-MH
dusty


Joined: Feb 8, 2008
Points: 264

Re: Dyson DC24 / DC25 Vacs: Sir James Brings his Ball back
Reply #120   Mar 2, 2008 9:20 pm
Motorhead wrote:
Hi DIB,

I agree, it doesn't make any sense why Dyson would modify the pre-motor filter type for this particular model.  I thought that it would have the same pre-motor filter as the other models, that should be rinsed every 6 months. This is interesting.  I guess we'll find out the real details in due time.

-MH
The rep hinted that changes may be coming to filter cleaning requirements to the rest of the line too.  Apparently they want the customer to be a little more involved with the machine rather than just a once a year rinse out.  As you say, time will tell.

Dusty
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