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Motorhead


Joined: Nov 2, 2007
Points: 409

New Dyson model...any info?
Original Message   Dec 19, 2007 5:53 pm
Apparently there's a new Dyson model that will be launched in February at the VDTA Convention.  I don't know any further specifics on whether or not it's going to be a canister or upright, but apparently all attendees of the show will be able to see it and place their orders.  I wonder if the $899 pricetag will be a detriment to sales, or are Americans willing to pay a premium for superior performance and space-age motor technology?

Has anyone else heard anything yet?  I'm curious to know what it is as I bought the DC21 right when it came out in March.  That and the DC17 are the only ones that impressed me so far, it will be interesting to see how this one is.
This message was modified Dec 19, 2007 by Motorhead
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mole


.

Location: earth
Joined: Sep 30, 2007
Points: 783

Re: New Dyson model...any info?
Reply #99   Jan 17, 2008 9:41 am
Airblade wrote:
To be honest, I'm not sure.  Lemons happen to every manufacturer, and if that is the case here, then the retailer should replace it.  For some reason Sam's doesn't want to.  The Dyson helpline is usually very proactive in these types of situations, so I'm surprised the machine hasn't been replaced yet, but i'm sure it will be.



Why doesnt JUST get a full refund?. Why would the customer want another DYSON that does not work for their application.They [DYSON] can always send it back to the factory and have another factory reconed dyson to sell on EBAY,with almost no warranty......

The long green trainride is over.......

MOLE

CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: New Dyson model...any info?
Reply #100   Jan 17, 2008 12:41 pm
Airblade wrote:
For some reason Sam's doesn't want to.  The Dyson helpline is usually very proactive in these types of situations, so I'm surprised the machine hasn't been replaced yet, but i'm sure it will be.


Just's post explained why.  Sam's claimed the user did not maintain the filter in accordance with the dyson instruction tome causing the motor to burn out.  Of course we all agree this is non-sense.  The real reason is that Sam's Club, like all the major big box retailers, lose alot of money every year on returns, refunds, and exchanges.  Starting in 2006 and continuing in 2007 all the big box retailers revised and clamped down on their merchandise refund and return policies.  This hurts the high priced vacuums like dyson more than the low-medium cost vacuums.

I would expect dyson WITHOUT HESITATION to take the hit on this dyson lemon not Sam's.  Dyson made it.  Although recent policies by the CPSC [Consumer Product Safety Commission) place more of the onus on the retailers to ensure the safety and reliability of the products they sell rather than the manufacturers.  Why?  Easier to go after a few dozen retailers in the USA than thousands of Chinese manufacturers overseas.  The CPSC  new policies do not bode well for dyson either which will, as in Just's post indicates, pit product makers [like dyson] against sellers [like Sam's].  

I see Kohl's Stores is pitting the HOOVER (TTA) WT 2 Cyclonic for $199 against the dyson DC07 for $399 in its recent ads.   HOOVER will win IMHO.

How do you think dyson vacuum sales will fare in 2008?

Carmine D.

This message was modified Jan 17, 2008 by CarmineD
CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: New Dyson model...any info?
Reply #101   Jan 17, 2008 12:56 pm
Airblade wrote:
Possibly counting DC16's........If the handhelds are being counted there is still an increase over 2006 sales........

Definitely not counting sales on Ebay.  Those are RESALES, so counting them would mean counting them twice, as Dyson had already sold that unit at some point to someone.



When you were so confident, I figured dyson included DC16 sales.

MOLE knows the history behind the Regina legacy which is legend in the vacuum cleaner industry.   It predates dyson in the USA so you youngins have no idea.  Here's a recap thanks to MOLE for jogging my old memory. 

Regina was going great guns in the mid 80's and was the heart throb of Main Street and Wall Street alike.  The stock soared from a few dollars a share to 3 digits in share price because Regina was double counting sales and understating costs of production.  The house of cards fell apart when an independent auditor questioned what happened with all the new Regina models he saw laying around out of their boxes.  Good question.  Sometimes even old auditors, like a blind ground hog, dig and scratch long enough to find an acorn. 

The answer was that the infamous CEO and his CFO yes man oversaw and approved the company's practice of selling all the repacks and refurbs as brand new in boxes.  They went to jail, Regina stock tanked, and Federal law required manufacturers to clearly mark cartons with repacks and refurbs as such.   That's why dyson has to clearly mark resales of refurbs and repacks as such.  Now, if I were an auditor for the CPSC, like the independent auditor for Regina, I'd buy a few of those new dysons off the internet and see if dyson does comply with Federal law.  But, alas I'm on paid vacation now in Vegas.  So..... it's someone else's kill not mine.

Carmine D.

This message was modified Jan 17, 2008 by CarmineD
M00seUK


Joined: Aug 18, 2007
Points: 295

Re: New Dyson model...any info?
Reply #102   Aug 26, 2008 5:46 am
Possible hints that the Dyson DC16 handheld will see a new model in time for the holiday season :-

http://www.metro.co.uk/metrolife/article.html?in_article_id=278763&in_page_id=265

...unless they're confusing the existing DC16 motorhead for a new model.

CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: New Dyson model...any info?
Reply #103   Aug 26, 2008 6:55 am
M00seUK wrote:
Possible hints that the Dyson DC16 handheld will see a new model in time for the holiday season :-

...unless they're confusing the existing DC16 motorhead for a new model.


M00seUK:

That would be my suspicion too: The existing hand held DC16 with the motorized nozzle.  Looks like a new marketing spin tho:  Billed as a gift for the man with a boat that has rugs.

Carmine D.

M00seUK


Joined: Aug 18, 2007
Points: 295

Re: New Dyson model...any info?
Reply #104   Aug 26, 2008 7:08 am
The boat comment has made me consider products for this relatively niche area. Many years ago, my family used to head away to places like France in a touring caravan, for 2-3 weeks at a time. We had (I think) a Black & Decker dustbuster, which could be charged on a 9V outlet. A handheld like the Dyson DC16 Motorhead would be much more practical in this environment, for the size / power it offers. Ideally, it would also need the option to run off mains or 9V, but generally the run time would be fine for carpets / work spaces of a small caravan or boat.
This message was modified Aug 26, 2008 by M00seUK
DC18


Dyson, Sebo and Bissell user

Joined: Jul 25, 2007
Points: 294

Re: New Dyson model...any info?
Reply #105   Aug 27, 2008 3:31 pm
I read that Dyson is now going to supply the DC16 Handheld with a car charger so you don't have to wait to recharge the machine, and you can use it while it is connected to the car charger, charging.  I'm not sure which model it will be included with (I think the basic DC16 model), but it mentioned the price to be £129.99 so could be the base DC16.  It is going to be sold as a separate item for though who already have a DC16 at £29.99 I believe!  Not seen any pictures of it yet!

Just found the link:

http://www.pocket-lint.co.uk/news/news.phtml/17125/18149/dyson-dc16-car-power-adapter.phtml

DC18

This message was modified Aug 27, 2008 by DC18
CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: New Dyson model...any info?
Reply #106   Aug 28, 2008 8:41 am
Hello DC18:

Interesting.  Thank you for the Web Site.  I'm wondering tho: The DC16 charge unit is for cars equipped with 12 volt batteries [according to the article].  Are new European cars still using 6 volt batteries?  Or now 12 volts like the USA?  And, if I'm correct and may not be, most US boats are powered by 2-12 volt [24 volts] batteries. 

Wondering if dyson plans to offer different DC16 charge units for these 3 battery venues?

Carmine D.

This message was modified Aug 28, 2008 by CarmineD
DC18


Dyson, Sebo and Bissell user

Joined: Jul 25, 2007
Points: 294

Re: New Dyson model...any info?
Reply #107   Aug 28, 2008 7:12 pm
Hi Carmine D

Your welcome. Thought it might be of general interest to everyone.  I'm not sure what volt battery European Cars use, UK cars use 12 volt batteries!  It interesting this has come about, as it coinsides with a Boat Show they are appearing at in the UK!  I asked the Dyson Rep on the Dyson stand at the Motorshow in London as I've heard rumour there is to be a corded hand held from Dyson, but I was told no what would be the point, it wouldn't be as vesitile as the cordless one!  See their point but I would like to see one!  The charge unit contradicts the idea that the Dyson Rep said to me and Dyson original idea for this model.  Used for quick cleanups and spills.  I think people are wanting to use it for longer jobs and find it easier to use therefore wanting longer than the present 6 minute charge!  Hence the car charger where you can use it constantly without having to charge it up, effectively like it having a mains cord!

I do like mind for quick jobs around my home and car!  It comes in handy!

Be interesting to see if they plan to offer different charge units!  Probably not at first!  

DC18

CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: New Dyson model...any info?
Reply #108   Aug 29, 2008 6:39 am
DC18, M00seUK:

Good information.  Thank you for sharing. 

To my knowledge, no USA vacuum maker has ever marketed a car/boat hand held vacuum cleaner using power from the battery, save some specialty models but no name vacuum brands.  Usually these were not very good performers and didn't have very good sales.  Dyson is bucking the trend.  Interesting to see how well the DC16 with the car battery charger/power actually performs.  Do you have any knowledge of its operating worth using this venue?

Carmine D.

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