Vacuum Cleaners Discussions

Apparently there's a new Dyson model that will be launched in February at the VDTA Convention.  I don't know any further specifics on whether or not it's going to be a canister or upright, but apparently all attendees of the show will be able to see it and place their orders.  I wonder if the $899 pricetag will be a detriment to sales, or are Americans willing to pay a premium for superior performance and space-age motor technology?

Has anyone else heard anything yet?  I'm curious to know what it is as I bought the DC21 right when it came out in March.  That and the DC17 are the only ones that impressed me so far, it will be interesting to see how this one is.

mole wrote:
Hi Mole,

Perhaps you're referring to the DC22 if it is ever released here? 

As Airblade said, and I've noticed this as well, the DC21 under-hyped and under-advertised.  I can't remember ever seeing a commercial for it in the 10 or so months it's been out (7 for big-box stores).  Sure, like any Dyson model it's not the cheapest vacuum around, but it is hardly the most expensive ($499 retail), even compared to some Dyson uprights (such as the DC17 and DC15 Animal models for $549, and of course the DC15).  In fact I believe the DC11 Telescope, when it was out sold for this same amount.  The difference of course was that the DC11 was not nearly as good as the 21 and also lacked an electric power nozzle (or Motorhead, hence my name).  The Motorhead on the DC21 is one of the best power nozzles I've seen by far, the 2-piece brushroll is gear-driven and can be easily removed from the nozzle.

Since you mentioned in another thread that you own a vacuum store, has anyone tried to bring a broken Dyson in, and if so, which model(s)?

Hi Venson,

I saw that DC21 HSN video on YouTube as well; they've done similar "bin capacity" tests for the DC07, 14, 15 etc. (and even cyclonic models from other brands like the Hoover Fusion/Mach 3).  Not really a good test for how the machine will hold up over time, and how well it does under extended use.  I have to wonder how long that machine had been there, how long it had been used for cleanup at the Best Buy, and of course other factors like the material it was picking up (presumably a large amount of fine dust judging by your description).  Did you pop open the pre-motor filter compartment and see how dirty the filter was by any chance?  How was the suction?

I can sort of understand the overall "dustiness" because it's not a Level 3 machine, and wasn't designed for commercial use, although since you didn't mention any damage or broken pieces I'd say it has held up quite well in that enviroment.  I would also bet the performance has not changed, either, and the suction has not dropped off.  Then again, I could be wrong ;-)

Hi Airblade,

Nice to see a Dyson insider here, I definitely look forward to your future posts.  I do have a question for you:  Isn't the wholesale/dealer-invoice price of the DC21 around $411?  At least that's what I was told by a dealer when I bought mine.  If it is, doesn't seem to be a huge markup there so I would venture to say that dealers who push Dysons aren't doing so to make a tremendous profit (unlike Miele).

-MH
 

Motorhead wrote:
Hey there MH,
Glad to be here!!  There will be certain info that I cannot pass onto everyone else, but I can say that dealers make more than $89 when they sell a DC21.  Hope that helps!

"Nice to see a Dyson insider here, I definitely look forward to your future posts. I do have a question for you: Isn't the wholesale/dealer-invoice price of the DC21 around $411? At least that's what I was told by a dealer when I bought mine. If it is, doesn't seem to be a huge markup there so I would venture to say that dealers who push Dysons aren't doing so to make a tremendous profit (unlike Miele)."

Most products sold by major retail chains have lower profit margins...Dyson/Electrolux(Eureka)/Dirt Devil/Hoover etc. Those companies sell volume and provide advertising which retailers benefit from (say what you what about Dyson, there graphics and advertising are superb. Companies like Miele/Sebo and Simplicity don't advertise as much or at all leaving it to the retailer to do ads or not. Just 2 ways of doing business. The second way helps the mom and pop store stay in business and offers the company superior customer service and a local repair facility. Two features so infuriating to Dyson buyers. I could be wrong but I get the feeling you think a retailer pushes Miele is because of profit margin. I can assure you we feel the Miele is a VERY GOOD machine and have the utmost confidence when selling to a customer you will face personally. My reputation is more important than profit margin. Of course when you get both it's a win-win situation..LOL

Motorhead wrote:

Airblade wrote:

Is dyson including the sale of the DC16 hand helds in its figures?  

In the USA vacuum industry, hand helds are not included in the annual total sale of vacuums because handcleaners are not an upright and/or canister-tank vacuum.

Carmine D. 

CarmineD wrote:

Maybe their counting the repacks,sold on ebay.........Can anyone say REGINA..........

MOLE

Hi M.H. in your professional opinion ,whats the better machiine,for the 499.00.

MIele plus

bosch formula

emer donatello

dyson dc21.

MOLE

Just wrote:

Hello Airblade:

As a dyson insider what are your thoughts on Just's post and the facts and circumstances for this dyson?

I'll understand if you can't speak about it on a public Forum. 

Carmine D.

Hiya Motorhead,

The DC21 at Best Buy has been in the store at least a few months and to the eye is in relatively fine physical shape.  No visible parts were broken though I wondered at signs of abrasion on the plastic plate on the bottom of the power nozzle. 

Dyson does not seem make simple tasks easy for the novice.  It took 20 or 30 seconds to figure out but I got the dust bin open but decided not to pursue figuring out how to get at the first filter since there was no way to neatly manage its inspection in a public place.  However, there was definitely a very obvious accumulation of dust in the area above where air leaves the container. Also, I could not turn the cleaner on because our Best Buy does not provide easily accessible outlets for testing vacuums.  (After several years they have yet to provide a solution to the problem.) All display items in the vacuum aisle are kept off the floor and on shelves and must be taken down and carried an aisle or two away to plug them in.  (I honestly don't know how this store sells anything.)

In any event, suction was not the issue for me that moment.  I simply wanted to see, per the HSN pitch, whether dust was as well contained as claimed.  As for what is cleaned, My Best Buy has vinyl tiles in aisles plus large expanses of the usual very low pile industrial carpeting.  There's little fluff to be picked up but fine, powdery dust just about the same in type as I encounter at my office.

Best,

Venson

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