Vacuum Cleaners Discussions

Apparently there's a new Dyson model that will be launched in February at the VDTA Convention.  I don't know any further specifics on whether or not it's going to be a canister or upright, but apparently all attendees of the show will be able to see it and place their orders.  I wonder if the $899 pricetag will be a detriment to sales, or are Americans willing to pay a premium for superior performance and space-age motor technology?

Has anyone else heard anything yet?  I'm curious to know what it is as I bought the DC21 right when it came out in March.  That and the DC17 are the only ones that impressed me so far, it will be interesting to see how this one is.

Hiya Motorhead,

The DC21 at Best Buy has been in the store at least a few months and to the eye is in relatively fine physical shape.  No visible parts were broken though I wondered at signs of abrasion on the plastic plate on the bottom of the power nozzle. 

Dyson does not seem make simple tasks easy for the novice.  It took 20 or 30 seconds to figure out but I got the dust bin open but decided not to pursue figuring out how to get at the first filter since there was no way to neatly manage its inspection in a public place.  However, there was definitely a very obvious accumulation of dust in the area above where air leaves the container. Also, I could not turn the cleaner on because our Best Buy does not provide easily accessible outlets for testing vacuums.  (After several years they have yet to provide a solution to the problem.) All display items in the vacuum aisle are kept off the floor and on shelves and must be taken down and carried an aisle or two away to plug them in.  (I honestly don't know how this store sells anything.)

In any event, suction was not the issue for me that moment.  I simply wanted to see, per the HSN pitch, whether dust was as well contained as claimed.  As for what is cleaned, My Best Buy has vinyl tiles in aisles plus large expanses of the usual very low pile industrial carpeting.  There's little fluff to be picked up but fine, powdery dust just about the same in type as I encounter at my office.

Best,

Venson

  <  Web banner from the VDTA webpage

CarmineD wrote:

With the VDTA scheduled for Las Vegas next month and getting Forum coverage already, I revisit my earlier question above for all you to consider.  With the DC21 less than 8 months old and with a retail price of $499 [usually sells for $469] another new dyson cann so soon for big box store venues will compete with the existing DC21 in form, function and price.  Good/bad for dyson and its customers?  Especially in light of the dismal 2007 Holiday season sales and the "recession" looming not only in the USA but around the world.  Don't take my word for it.  Read for yourself.

http://news.yahoo.com/s/ap/20080116/ap_on_bi_ge/bank_earns

http://cosmos.bcst.yahoo.com/up/player/popup/?rn=3906861&cl=5976261&ch=4226720&src=news

Therefore my thought that a full size but lighter and easier to use upright vacuum [vice the DC17] is more practical from a business perspective from dyson than yet another new canister. 

Carmine D.

Still no rubber bumpers on the cleaning head,the 17 uses a geared toothed belt,but since the innovator still does not use a real circuit breaker,it's just the same old JUNK,but the saving grace is that's it's high priced JUNK...[Does Sir Jimmy still grow his own organic tomatoes]

MOLE

CarmineD wrote:
To be honest, I'm not sure.  Lemons happen to every manufacturer, and if that is the case here, then the retailer should replace it.  For some reason Sam's doesn't want to.  The Dyson helpline is usually very proactive in these types of situations, so I'm surprised the machine hasn't been replaced yet, but i'm sure it will be.

mole wrote:
Possibly counting DC16's........If the handhelds are being counted there is still an increase over 2006 sales........

Definitely not counting sales on Ebay.  Those are RESALES, so counting them would mean counting them twice, as Dyson had already sold that unit at some point to someone.

Airblade wrote:

Why doesnt JUST get a full refund?. Why would the customer want another DYSON that does not work for their application.They [DYSON] can always send it back to the factory and have another factory reconed dyson to sell on EBAY,with almost no warranty......

The long green trainride is over.......

MOLE

Airblade wrote:

Just's post explained why.  Sam's claimed the user did not maintain the filter in accordance with the dyson instruction tome causing the motor to burn out.  Of course we all agree this is non-sense.  The real reason is that Sam's Club, like all the major big box retailers, lose alot of money every year on returns, refunds, and exchanges.  Starting in 2006 and continuing in 2007 all the big box retailers revised and clamped down on their merchandise refund and return policies.  This hurts the high priced vacuums like dyson more than the low-medium cost vacuums.

I would expect dyson WITHOUT HESITATION to take the hit on this dyson lemon not Sam's.  Dyson made it.  Although recent policies by the CPSC [Consumer Product Safety Commission) place more of the onus on the retailers to ensure the safety and reliability of the products they sell rather than the manufacturers.  Why?  Easier to go after a few dozen retailers in the USA than thousands of Chinese manufacturers overseas.  The CPSC  new policies do not bode well for dyson either which will, as in Just's post indicates, pit product makers [like dyson] against sellers [like Sam's].  

I see Kohl's Stores is pitting the HOOVER (TTA) WT 2 Cyclonic for $199 against the dyson DC07 for $399 in its recent ads.   HOOVER will win IMHO.

How do you think dyson vacuum sales will fare in 2008?

Carmine D.

Airblade wrote:

When you were so confident, I figured dyson included DC16 sales.

MOLE knows the history behind the Regina legacy which is legend in the vacuum cleaner industry.   It predates dyson in the USA so you youngins have no idea.  Here's a recap thanks to MOLE for jogging my old memory. 

Regina was going great guns in the mid 80's and was the heart throb of Main Street and Wall Street alike.  The stock soared from a few dollars a share to 3 digits in share price because Regina was double counting sales and understating costs of production.  The house of cards fell apart when an independent auditor questioned what happened with all the new Regina models he saw laying around out of their boxes.  Good question.  Sometimes even old auditors, like a blind ground hog, dig and scratch long enough to find an acorn. 

The answer was that the infamous CEO and his CFO yes man oversaw and approved the company's practice of selling all the repacks and refurbs as brand new in boxes.  They went to jail, Regina stock tanked, and Federal law required manufacturers to clearly mark cartons with repacks and refurbs as such.   That's why dyson has to clearly mark resales of refurbs and repacks as such.  Now, if I were an auditor for the CPSC, like the independent auditor for Regina, I'd buy a few of those new dysons off the internet and see if dyson does comply with Federal law.  But, alas I'm on paid vacation now in Vegas.  So..... it's someone else's kill not mine.

Carmine D.

Possible hints that the Dyson DC16 handheld will see a new model in time for the holiday season :-

http://www.metro.co.uk/metrolife/article.html?in_article_id=278763&in_page_id=265

...unless they're confusing the existing DC16 motorhead for a new model.