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Motorhead


Joined: Nov 2, 2007
Points: 409

New Dyson model...any info?
Original Message   Dec 19, 2007 5:53 pm
Apparently there's a new Dyson model that will be launched in February at the VDTA Convention.  I don't know any further specifics on whether or not it's going to be a canister or upright, but apparently all attendees of the show will be able to see it and place their orders.  I wonder if the $899 pricetag will be a detriment to sales, or are Americans willing to pay a premium for superior performance and space-age motor technology?

Has anyone else heard anything yet?  I'm curious to know what it is as I bought the DC21 right when it came out in March.  That and the DC17 are the only ones that impressed me so far, it will be interesting to see how this one is.
This message was modified Dec 19, 2007 by Motorhead
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CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: New Dyson model...any info?
Reply #32   Jan 7, 2008 8:02 pm
Motorhead wrote:
Hi Just, Carmine & everyone,

Referencing this and the Costco story that Carmine posted, these problems (that ultimately lead to store returns) are not just limited to Dysons, contrary to ever-popular belief.  No doubt there's a large amount of Hoover WindTunnels, Mach 3's, etc. as well as Dirt Devils being returned as well.  Of course for some reason the Dyson is all we tend to hear about on here ;-)

-MH



My sense is that the reason that dyson gets the Forum coverage for defects and returns is because it is by far the highest priced vacuum sold by the big box retailers.  When yours is the highest price, in most cases 2X and 3X the average price of a new vacuum sold in America, consumers expect that it is deserving and worthy of the price.  Dyson supporters like to maintain as a defense for the high dyson price:  You get what you pay for.  Well, evidently not all the time.

Since the Sam's Club Store will not exchange the defective dyson, the question now becomes what will dyson do about the defective dyson product?  Dyson can't impose its wishes on the Sam's Store policies.  But dyson can make the buyer whole again by exchanging the defective dyson for a new one, at no expense. 

I would expect and anticipate that a muti-billion dollar vacuum company selling $500 priced products, and prides itself on employing 500 engineers and spending millions of dollars yearly on R & D costs, would replace a defective product with a new one without hesitation.   

Carmine D. 

This message was modified Jan 7, 2008 by CarmineD
CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: New Dyson model...any info?
Reply #33   Jan 7, 2008 8:26 pm
Motorhead wrote:
Hi Just, Carmine & everyone,


Speaking of that, I noticed the closeout on the DC07/14 in Target as well; they're dropping the two (with the exception of the pink breast cancer DC07) to carry the DC17 Absolute and DC18 Slim uprights.

-MH


Is Target the only retailer scrubbing the DC07/DC14?  Or, are others following suit?  Or don't you know for sure?  I've heard some rumors from the grapevine about dyson and just wondering if others heard too.

Carmine D.

sfosweeperuser


Joined: Sep 24, 2005
Points: 182

Re: New Dyson model...any info?
Reply #34   Jan 7, 2008 8:51 pm
How do you think the 1914 Cadillac you showed us from ebay on another forum would compare with the Dyson?!  (only kidding)

I share a Texas connection with you.  Lived in Houston for a year and 13 years in Fort Worth, where I graduated from TCU a long time ago!  Went from 6th grade through college bachelors degree in Texas.

You present very interesting, intelligent, and clear information in your posts.  Thanks for sharing.

sfosweeperuser


Joined: Sep 24, 2005
Points: 182

Re: New Dyson model...any info?
Reply #35   Jan 7, 2008 9:12 pm
MH,

I think I have confused you with another vacuum enthusiast.  My apologies.

mole


.

Location: earth
Joined: Sep 30, 2007
Points: 783

Re: New Dyson model...any info?
Reply #36   Jan 9, 2008 9:41 am
CarmineD wrote:
My sense is that the reason that dyson gets the Forum coverage for defects and returns is because it is by far the highest priced vacuum sold by the big box retailers.  When yours is the highest price, in most cases 2X and 3X the average price of a new vacuum sold in America, consumers expect that it is deserving and worthy of the price.  Dyson supporters like to maintain as a defense for the high dyson price:  You get what you pay for.  Well, evidently not all the time.  

Carmine D. 



How very true........
Trilobite


Joined: Nov 7, 2007
Points: 121

Re: New Dyson model...any info?
Reply #37   Jan 9, 2008 7:20 pm
Attention all!

DYSON DC23

http://certificates.iecee.org/cbtestcert/cbtestcert.nsf/476c88daa9b602fbc12570990038ef4b/ad021c22658bf9dec12573ad0030d8e3?OpenDocument

Motorhead


Joined: Nov 2, 2007
Points: 409

Re: New Dyson model...any info?
Reply #38   Jan 9, 2008 7:50 pm
DC23, now that's interesting, I wonder what it will be in relation to the DC22?  Guess we'll have to wait and see...
This message was modified Jan 9, 2008 by Motorhead
CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: New Dyson model...any info?
Reply #39   Jan 10, 2008 9:34 am
mole wrote:
How very true........



Hello Mole:

It's safe to say, without contradiction, that US consumers hold higher priced appliances including vacuums to higher standards. 

Carmine D.

mole


.

Location: earth
Joined: Sep 30, 2007
Points: 783

Re: New Dyson model...any info?
Reply #40   Jan 10, 2008 9:45 am
Hi Carmine,you very well know what i'm talking about,after the consumer plunks 500.00 plus for a cleaner and feels like they been had[taken in by the hype],they find it very difficult to spend their hard earned dollars on another high priced vacuum,Using dyson for example, 500.00 plus for a cleaner that lasts no longer than a run of the mill hoover tempo,panasonic upright, etc,that costs under the 100.00 mark.The average vacuum cleaner sales person dont care about you or your family's needs,You know the Kirby credo.YOU are the prey and were the vultures...........

MOLE

CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: New Dyson model...any info?
Reply #41   Jan 10, 2008 11:49 am
mole wrote:
Hi Carmine,you very well know what i'm talking about,after the consumer plunks 500.00 plus for a cleaner and feels like they been had[taken in by the hype],they find it very difficult to spend their hard earned dollars on another high priced vacuum,Using dyson for example, 500.00 plus for a cleaner that lasts no longer than a run of the mill hoover tempo,panasonic upright, etc,that costs under the 100.00 mark.The average vacuum cleaner sales person dont care about you or your family's needs,You know the Kirby credo.YOU are the prey and were the vultures...........

MOLE



Hello Mole:

I'd recommend the $60 HOOVER Tempo over a $500 dyson any day in every way and not think twice.  I did so on vacuum Forums for years before Consumer Reports said exactly the same as me: CR recommended the HOOVER Tempo over the $469 dyson DC18 Lite [Slim].  

Carmine D.

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