Vacuum Cleaners Discussions

Let me clarify with another reason why I found the dyson DC16 epinions interesting.  Especially as it relates to bestbuys.com.  All the dysons with the better star ratings are discounted from MSRP, substantially.  The DC16 dyson with the worse rating [2.5 stars] is not.   Full MSRP of $149.  18 dyson vacuums with beautiful star ratings get discounted from MSRP.  One dyson with the worse does not.  Anyone else find that interesting?  Anyone find it absurd?  Laughable?

I'll answer my own question.  Yes, dyson USA does.  Why?  Because it discounts the DC16 by $100 if you buy another dyson.  Other retailers will too or giveaway. 

Carmine D.

CarmineD wrote:

You seem to forget that in the past on various threads you have said that you did not believe the customer comments and ratings.  Of course this was when Dyson was rated highly by the consumer.

FLIP FLOP FLIP FLOP.

NOW TAKE YOUR OWN ADVICE.  THIS IS A DYSON THREAD SO STICK WITH THE TOPIC AND DISCUSS ORECK ON THE PROPER THREAD.

CarmineD wrote:

ARE YOU SERIOUS?  Why should the consumer have to clear blockages on a $800 vacuum or have to take the vacuum in as a warranty issue to have a belt installed.  I suppose that if anything happens within a few days or a month after the belt has been installed the customer can simply pay for the 2nd occurance that year.

You have been so critical of any petty issue involving Dyson, however it is permissable for the Oreck customer to have to refer to the manual to clear clogs and replace belts.  Dyson comes with a manual and the owner can do the same.  You can't have double standards.

FLIP FLOP FLIP FLOP FLIP FLOP. 

CarmineD wrote:

I kept the Dyson for 3 years the Oreck for 1 week.  I have said that the Royal an the Kirby are very good vacuums.  I never once claimed Dyson to be the best vacuum on the market.  It is as good as the best and suerior to Hoover and Oreck IMO and that is all that matters in my home.

Oh yeah, my wife did not have to coach me as your did.

CarmineD wrote:
A flaw to your theory, sir.  The ratings are from Epinions and date back many years, back when people were paying full list price for Dyson product.  Perhaps your theory holds true to the last year or two, but before that it was full ticket on the product.

Dusty

CarmineD wrote:
I tell them the same, whether they choose to listen is another story.  When you also consider that many vacs are purchased online or in big box stores with NO sales help it's not hard to see where problems could arise.

Yep, we usually charge to replace a belt, Oreck or otherwise.  Sometimes if it's as simple as just changing a belt it's no charge but usually we end up cleaning the roller and pulling all the hair and thread out of the end bearings.

Do the oreck stores charge when it's not part of the one year tune up?

Dusty

CarmineD wrote:

The most laughable thing for me is that the Dysons rate higher than Oreck.

I would expect a $400 to $500 itemto be on sale before a $149 item.

Dusty:

Like you who may or may not charge to replace a belt, ORECK stores do the same.  I suspect ORECK customers with the top of line model do not pay for belt changes and blockages at many stores in/out of the annual tune ups [two of the repairs you mentioned].  Is that the stated policy?  No.  But it is good business. 

For ORECK these above repairs are minor.  Done by the users in most cases in no time.  For other vacuum brands including big box stores, they are not minor.  The vacuums have to be taken into a store and be done for a fee.

Carmine D.

dusty wrote:

The dyson models like the DC17, for $400 [MSRP of $549], the DC18 for $369 [MSRP is $469], and the DC16 for $149 all are 2 years old.  DC17 and 18 get beautiful star ratings and the latter is dyson's top sku.  $100 off.  DC17 is a CR top rated.  $169 off.  DC 16 a dud, full MSRP $149.  Looks good to discount/giveaway at $149 rather than $25.  The latter is its true market value IMHO. Unfortunately the batteries cost $45.  If you can get them.

BTW, also different than past, the DC24/25 [dyson's latest and greatest] just a month from launch are already getting advertised by retailers at discounts and with buyer incentives. 

Carmine D.

dusty wrote:

Dusty:

I would charge these customers for the minor repairs you mentioned [like belts and installation and blockages] that I would not charge my regular customers [bought the vacuum from me and so have friends and family members].  

Carmine D.