Abby’s Guide > Outdoor Power Equipment (Lawn Mowers, Snow Blowers, Chain Saws and more) > Discussions > Recall: Toro 421Q & 421QE (38588/38589)
Outdoor Power Equipment (Lawn Mowers, Snow Blowers, Chain Saws and more) Discussions |
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allenm
Joined: Dec 29, 2010
Points: 8
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Recall: Toro 421Q & 421QE (38588/38589)
Original Message Jan 19, 2011 2:07 pm |
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Toro will have a recall this summer (2011) for Toro 421Q & 421QE (38588/38589). The following problem affects models made in 2009, 2010, and 2011. Toro has learned that Ethanol (used in all gas), is deteriorating aluminum parts within the carburetor. These deteriorating parts break off inside the carburetor creating small fragments then clog areas inside the machine (ie. fuel line). Gas will leak out of the snow blower into (ie. your garage). The end result (gas leak) is similar to what happened on the Toro 180 power clear, but the problem is NOT the same. Toro is aware of the problem and said they are working on a fix to be released this summer (2011) on the Toro 421Q & 421QE (38588/38589) snow blowers. If anyone is having a gas leak now, the current fix is only temporary.
This message was modified Jan 19, 2011 by allenm
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CharlesW
Joined: Jan 9, 2011
Points: 76
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Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #47 Jan 31, 2011 10:17 pm |
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If you put the machine on it's bucket to do the work, won't that little bit of fuel settle into a corner of the tank away from the fuel outlet? I had mine tipped up quite a ways, not quite to the balance point, but close and fuel still came out of the line. I didn't fill the tank after my last use since (1) I didn't want to have a lot in it if I had the leaking problem, (2) I planned on doing the shut-off valve installation. I just cut the line with side cutters where I wanted to put the valve then put the line into a bottle and let the gas drain into the bottle. Even with my bad eye/hand coordination, I doubt that I spilled an ounce. I used a quart bottle and probably drained out less than a pint. I think the tank only holds a little over a quart so unless you just filled the tank, a quart bottle should be plenty big enough to hold what you drain out..
This message was modified Jan 31, 2011 by CharlesW
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shark007
Joined: Feb 3, 2011
Points: 1
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Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #49 Feb 3, 2011 5:21 pm |
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Called Toro in Canada. They have solve the leak problem on the 421q model. As long as your serial number starts with 311. If you have an earlier model, they recommend to bring it to the dealer. |
CharlesW
Joined: Jan 9, 2011
Points: 76
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Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #50 Feb 3, 2011 5:55 pm |
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Called Toro in Canada. They have solve the leak problem on the 421q model. As long as your serial number starts with 311. If you have an earlier model, they recommend to bring it to the dealer.  Thank you!!!! Some of the best news I have heard this week. As you may have guessed, my serial number does start with 311.
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aa335
 
Joined: Nov 29, 2008
Points: 2434
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Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #55 Feb 4, 2011 11:40 am |
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Called Toro in Canada. They have solve the leak problem on the 421q model. As long as your serial number starts with 311. If you have an earlier model, they recommend to bring it to the dealer. Details? What was the fix? It's like going to the car mechanic and he hands you a $500 repair bill, I want to know what was done. Why would Toro of Canada recommend taking to the dealer if the machine doesn't have any leaks?
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aa335
Joined: Nov 29, 2008
Points: 2434
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Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #56 Feb 4, 2011 3:27 pm |
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Thank you!!!! Some of the best news I have heard this week. As you may have guessed, my serial number does start with 311. Sorry to bust your bubble, but my snowblower serial number also starts with 311. It was leaking! I'd hold off the celebration until the summer. Either Toro of Canada is wrong about the serial number cut off, shark007 conveyed the wrong information, or I'm just unlucky and have a leaking unit that begins with 311. So unless we get official announcement from Toro, I would take any news from unofficial sources with a grain of salt. Maybe this would give Toro a head's up to adjust their affected units, add me as another data point in the Failure Analysis database. Anyone know what the Toro's serial number means as far as production date/month/year?
This message was modified Feb 4, 2011 by aa335
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