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allenm


Joined: Dec 29, 2010
Points: 8

Recall: Toro 421Q & 421QE (38588/38589)
Original Message   Jan 19, 2011 2:07 pm
Toro will have a recall this summer (2011) for Toro 421Q & 421QE (38588/38589).  The following problem affects models made in 2009, 2010, and 2011.  Toro has learned that Ethanol (used in all gas), is deteriorating aluminum parts within the carburetor.  These deteriorating parts break off inside the carburetor creating small fragments then clog areas inside the machine (ie. fuel line).  Gas will leak out of the snow blower into (ie. your garage).  The end result (gas leak) is similar to what happened on the Toro 180 power clear, but the problem is NOT the same.  Toro is aware of the problem and said they are working on a fix to be released this summer (2011) on the Toro 421Q & 421QE (38588/38589) snow blowers. 
 
If anyone is having a gas leak now, the current fix is only temporary.
This message was modified Jan 19, 2011 by allenm
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MN_Runner


Location: St. Paul, Minnesota
Joined: Dec 5, 2010
Points: 622

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #61   Feb 7, 2011 8:09 pm
So you can gap the sparkplug, take the screws off, replace the sparkplug, then put the screws and schute back on in three min.  That is really good and fast.
MN_Runner


Location: St. Paul, Minnesota
Joined: Dec 5, 2010
Points: 622

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #62   Feb 7, 2011 8:13 pm
Wait - your son could probably do it in 5 min with a little help from you.  I just confirmed I am really slow.
borat


Joined: Nov 10, 2007
Points: 2692

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #63   Feb 7, 2011 8:18 pm
MN_Runner wrote:
So you can gap the sparkplug, take the screws off, replace the sparkplug, then put the screws and schute back on in three min.  That is really good and fast.

Who said that?

I said take the top off. 

I could do the whole job in under ten minutes.  Gapping the plug correctly would probably take most time.  Changing the plug could probably be done in five minutes if I wanted to hurry.   
aa335


Joined: Nov 29, 2008
Points: 2434

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #64   Feb 7, 2011 8:30 pm
MN_Runner wrote:
Wait - your son could probably do it in 5 min with a little help from you.  I just confirmed I am really slow.

No, he can do it in 4:35. I just rounded up the time.  :)  All I have to do is bribe him, letting him work the paddle shifter on my car.  :)  He knows what redline is. 
This message was modified Feb 7, 2011 by aa335
MN_Runner


Location: St. Paul, Minnesota
Joined: Dec 5, 2010
Points: 622

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #65   Feb 7, 2011 9:38 pm
He can finish it before I can run a full mile.
Breather


Joined: Feb 8, 2011
Points: 2

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #66   Feb 8, 2011 3:27 pm
Hi,

I'm new here. I found this board recently. I heard something similar to the original poster about the Toro 421. I called two local dealers here in northeast Ohio yesterday to inquire about the 421Q. I'm debating between a 221 and a 421 myself. They both said they couldn't sell what they had on the floor until they received their repair kits from Toro. They both had the same story. The aluminum parts in the carb were being "eaten" by ethanol and that the plating on the needle valve was too "thin" to handle it which was causing it to flake off and clog the carb, thus causing it to leak. The repair kit consisted of a new needle valve, seat, and fuel line. Both dealers advised me to put a fuel shutoff valve on the snowblower if I bought it, which I would do on my own anyway.

Should I let these problems with the 421Q scare me away from it? I was leaning toward the 221Q but the significant other likes to do the driveway too when I'm away and has been complaining about "having another one that makes us stink from using it" and "having to mix the gas". Not like that's hard to do but she always complains about it.

This message was modified Feb 8, 2011 by Breather
aa335


Joined: Nov 29, 2008
Points: 2434

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #67   Feb 8, 2011 4:00 pm
Breather wrote:

Should I let these problems with the 421Q scare me away from it? I was leaning toward the 221Q but the significant other likes to do the driveway too when I'm away and has been complaining about "having another one that makes us stink from using it" and "having to mix the gas". Not like that's hard to do but she always complains about it.


Either the 221Q or the 421Q is a good snowblower.  The 221Q has been around with the same proven engine for years so most people feel comfortable with it.

I wouldn't let the problems of the 421Q prevent you from buying one.  The fuel leak problem isn't as big as it seems.  You can put on a shut off valve easily to mitigate or lessen the leakage so it won't be hazardous.  You can choose to run the engine with the shut off valve closed until it stops so that there's no chance of any fuel leaking past the carb bowl.  The 421Q is a fine machine and I'm very impressed with the engine performance. 

Can your wife deal with potential fuel leak of the 421Q stinking up the garage from the fuel leak?  How comfortable is it for her to deal with a seeing a puddle of fuel on the floor?   What will she do?  Not use the snowblower and shovel by hand?

As far as the stink, you can get synthetic 2 cycle oil that has virtually no odor.  For the having to mix the gas, who's the one mixing?  If she's complaining about the mixing that she never does, that's a moot point.  You can have the gas mixed for her while you're away so only the "stink" issue remains.

There's always pros and cons.  Fortunately, the cons are easy to deal with.
borat


Joined: Nov 10, 2007
Points: 2692

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #68   Feb 8, 2011 4:38 pm
As Pepe Le Pew would say.....

Stink?  What stink? 

Personally, I like the smell of two cycle exhaust.  It reminds me of my youth racing two stroke enduro machines through the bush! 
friiy


Location: Las Vegas, The Desert
Joined: Apr 12, 2008
Points: 600

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #69   Feb 8, 2011 11:04 pm
Nothing like the smell of 2 cycle on your clothes after a long day....  you know you got something done... (smells great)

Friiy

Breather


Joined: Feb 8, 2011
Points: 2

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #70   Feb 9, 2011 3:21 pm
Thanks for the replies guys. I like the two-cycle smell myself. I had a Lawn-Boy two-cycle mower for years as did the neighbor behind me. I spent close to twenty years of my life smelling the aroma every mowing season. Not to mention gas trimmers, edgers, etc. I can only imagine the complaining I would have had to endure had she been in my life then, lol.

I mix the gas quite often but, believe it or not, she does take charge and gets it done herself when we run out and I'm not home. I'll just tell her that if I decide I'm going with a two-cycle, I'll deal with it all the time. Out of curiousity, how much does the synthetic mitigate the smell and smoke on a two-cycle?

I talked to another dealer today who told me that the repair kit was not solving the issue on all of them(421) and for those still affected Toro was then sending replacement carbs, which haven't completely solved the issue either. He said that he talked to Toro tech service two days ago and they supposedly have yet another carb that supposedly solves the problem once and for all. He claimed that next season, there will be no two-cycle snowblowers and only 4-cycles will be available and all of those will have the newest carb and supposedly, trouble-free...

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