Outdoor Power Equipment (Lawn Mowers, Snow Blowers, Chain Saws and more) Discussions

This is a copy of the email with some personal stuff edited out.

No promise to use the video, but still a pair of matching Toro hats is pretty cool!

We will use them in some videos for sure.

Dear Mr. & Mrs. XXXXXXXX

Thank you for sharing your experience with your Toro 1028OXE snowthrower.  We are delighted to learn of your satisfaction.

As a thank you for taking the time to share your experience, we would like to send you a matching set of Toro winter hats at no charge.  Please contact us again with your address and phone number and we will send you the hats as soon as possible.

Mr. & Mrs. XXXXXXX, we sincerely enjoyed your videos and appreciate your kind comments.  We hope to hear from you again shortly.

Best regards,

Liz R.
Toro Customer Care

Case XXXXXXXX

Wow, how did the hear about it.  Did they just find you videos on youtube?

Add even more odd would be if they just found your videos on youtube, how did they get your name?

I am assuming since you are editing it out it is not the same as your username :)

You know, if you have his and hers hats you might need his and hers blowers.
Tell them about all the wonderful videos you could make with 2 blowers.

Shryp wrote:

Oh when I contacted them for a poster on here about some info I mentioned it to the CS rep and she wanted to see them so I sent them a few links to our videos.

My first name is Steve, my last name is not Cebu, Cebu is a city in the Philippines that I lived in for about 3 years and my wife is from the island of Cebu. When people on forums I was in asked about Cebu I knew a lot about the city and island so they started calling me Steve Cebu. The name stuck. My Filipino friends called me Steve McQueen because I could actually drive crazier than they did.

Oh.  Makes sense.

Props to Toro for sending the winter hats.  A nice gesture.

Paul7 wrote:
Would have been nice if they gave away the Toro Power Shovel.