Outdoor Power Equipment (Lawn Mowers, Snow Blowers, Chain Saws and more) Discussions

I'm kicking off my fourth season with my Ariens ST11528DLE snowblower. For years I put up with an inexpensive MTD which had something or other falling apart nearly every time I used it, all the while promising myself that next time I'd spend more money and get a quality machine. I heard an

awful lot of people saying that apart from the super expensive Hondas, the Ariens were the best. So when the time came I shelled out nearly $2500 for this 11.5 HP, 28" Ariens "Pro" model that I was sure would be like going from a Chevette to a Rolls Royce. I couldn't have been more wrong .

First off I will say that the thing does throw the snow a long ways compared to my old MTD. However in three full seasons and the first two storms of this season I've had the following problems with this expensive piece of crap: the metal engine cowling split apart from vibration and had to be replaced only a few weeks after I bought it. The replacement did the same thing so I got that one welded and reinforced. The headlight quit working and the wiring harness had to be replaced. Both of the engagament levers have split open at their pivot points and had to be welded. The tension spring on the wheel engagement cable broke. As if all of this isn't enough on a practically new machine, yesterday the electric starter wouldn't engage and I thought it must be frozen up. On closer inspection the starter has broken clear of the engine, and the ear with the bolt hole has broken off one side of the starter and the bolt is gone altogether. The starter body is just sort of hanging loosely by one bolt. Obviously this is off warranty by now and it looks like a costly repair.

Besides being extremely frustraing I find this sad. Ariens has had a very solid reputation and now it is clear that their priorirty has shifted from maintaining that reputation to cutting their production cost by using cheap materials and parts. For the unsuspecting buyer the feeling of pride of ownership is replaced by disappointment and hostility, and understandably so. If Ariens loses just one sale because of this product review my time in writing it will be made worthwhile.

I'm sorry to here you are having so much trouble.When did you buy it? I don't see a ST11528DLE listed at Ariens. Is it old?  My Ariens is 15 years old. Still looks and runs freakin great. Who put your machine together. If it was Home Depoit they are known for shotty  assemblies . You must have a bad vibration problem. Check all your bolts especially your engine mounts.Take a good close look at your frame for cracks. If they refuse Then call Ariens.   If  unit is under warranty so they must fix it or replace it.   I think it was very poorly set up. Your levers should never be that tight. I bet it so tight your friction disk plate bent. Go read your set up manual, If you don't have one they are on line at Ariens. 
       Put your machine on blocks , remove your belt cover and your disk cover. Run your machine and look for anything vibrating or bent. Look also for things making noise and try to isolate it. You should not here anything other than your engine , a churp from your auger belt, and  a  small rattle from your cables. NO BIG VIBRATION

I agree, I have an 1128 pro 2003 tecumseh ohv and it runs as smooth as can be.  No cracks, No problems at all.  What model is your machine? 924508? 924XXX 932XXX ?  Sticker on back of tractor.  Post your model and serial.

bus708 wrote:

Most of the stuff you mention is already pre-assembled at the factory. You don't have dealers mounting engines or levers. Basically, the factory builds most of it and the don't assemble the stuff that would make the box too big. They leave that to the dealer, but its pretty simple stuff like handles, chutes, drift cutters. Most of your advice is very good, basic trouble-shooting, however.

Since we are talking about vibration within Arien models, the biggest issue I had with my 2004 624 was with the excessive vibration, that would eventually move my chute location all the time.  I ended up wrapping bungy cords around the chute adjustment arm to keep it in place and eventually sold it this summer for a 2011 Honda HS928TA.

My Ariens chute was very easy to move like yours so I added some thick grease to the worm gear and it stopped the problem.  I also have had several Honda's and they all did the same thing.  What I did to correct it on the honda was to remove one of the plates that hold the chute on and bent it down just a touch and remounted it.  Put just a bit of tension on the chute and fixed it.  

Knee_Biter wrote:

The model number is 926016, but the blower is a 2007. I was thinking it was 2008 but it's a year older than I thought. Mind you last winter we had almost no snow so it only got out of the shed about three times. Nonetheless, it's off waranty and I'll have to buy a new starter for it out of pocket unless the dealer makes some sort of benevolent gesture. I was planning to drive out there with the blower today but we're having a minor snowstorm. ( which means I need my blower so I hope using it without the starter bolted on won't hurt it )

I must say that the first time I used this machine it impressed the hell out of me...finally a blower that would blow the snow far enough that none of it would have to be gone over a second time to be clear of it.  But the honeymoon fizzled as soon as things started to break. I don;t think this one vibrates any more than the other two I've owned with Tecumseh engines ( which was plenty...enough to loosen both the muffler bolts and the carburator bolts on the MTD) , unless it's high frequency vibration that is less noticeable to the operator. I'm just wondering if the whole problem started with improperly tightened bolts on the starter. Being fairly inaccesable and hidden those bolts may have been loose for a long time without my being aware of it. Of the four metal mounting tabs on the starter one is boken off altoghter and at least two other are cracked. Maybe that set up a vibration that spread and affected other parts of the machine.

My neighbor had similar issues. He sold it at a garage sale and bought a Simplicity... then moved to Minnesota. He said the Simplicity (Large frame) was worlds better in quality than the Ariens.

Billy,  I am not familiar with that model.  But I would think like others have stated that something is out of balance causing the problems.  If I were you I would remove the electric starter and use the pull start for some time and see how it goes without that mounted.  If all is good then you know it was loose to begin with and it caused your problems. 

I would also run the machine without the belt cover and look and see if all is smooth with no wobble or flapping.  The OHV should be pretty smooth.  I have a 2003/04  model 1128dle pro 924508 and it is built like the old platform very solid.  Same engine and I like it.   You 100% should not be having the problems that you have.  Check out what I have posted and get back to us.  I am sure you will get it fixed.  Just take your time and check it out yourself.  When you are done you will know your machine inside out and thats a plus.  Also where are you located?  If local I would help you take a look and try to figure out whats going on.

>>The engine on the Ariens runs smoothly enough at full throttle, but when it starts to force in deep snow there is just as much vibration as the old non-OHV 10HP engine.

    The description is very subjective.   I've had a number of 10hp L-head and 11.5 OHV's and if I overdrive them they thump and vibrate much differently than a well  loaded engine working $#%*fortably under governor control.   If you were overdriving into tough conditions I would think it very reasonable the things would loosen and fall off.  Having a cowling "crack" or "split" is another thing and hard to imagine.  I've never seen anything close to that.  Never seen cowling damage.  Can you describe the splits and cracks or better post a picture of the repaired cowling?  

   Also the levers if you can?  Seems like the levers would have split from movement when trying to hold onto a bucking bronco.  Are you turning the machine by lifting it by the handles when clearing?  

   I have seen machines owned by big guys with the handlebar bold mount holes at the tractors worn out to an ovel from being man handled.  Not on an Ariens but happened on Toro's. 

Knee_Biter wrote:

I appreciate the thought Knee_biter, but I'm way up in northeasterm Quebec. I am going to take the starter right off tomorrow and while I'm at it I'll try and see if anything else is vibrating abnormally.