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Paul7


Joined: Mar 12, 2007
Points: 452

What is Ariens thinking???
Original Message   Apr 29, 2009 1:51 pm

I’m a long time fan and customer of the Ariens Company...in my experience they always produced tough hard working products, engineered to last, and built from quality components.   But right now I’m having trouble figuring out exactly what an Ariens product is supposed to be. 

I was in Home Depot and noticed two Ariens roto-tillers.  At first glance I was impressed when I saw that they were powered by a Subaru engine, which in my experience, has proven to be a very reliable brand. But on close inspection I saw that the tines were stamped out of the flimsiest metal one could imagine.  When I went to play with the gear shift lever the rubber grip cover came right off in my hand.  All in all they seemed cheap and very shoddy”.

I’d really like to know what a current Ariens product is.  Is it a top line product worthy of a premium price that will last a long time?  Or is it a mediocre product with planned obsolescence that will fail in short order and need to be purchased again in a few years.

The perceived value of the brand name "Ariens", and therefore the entire Ariens line, is only as good as the "worse built product" that they choose to put their name on.

This message was modified Apr 29, 2009 by Paul7
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Paul7


Joined: Mar 12, 2007
Points: 452

Re: What is Ariens thinking???
Reply #5   May 2, 2009 3:15 am

GtWtNorth – Very insightful analysis.  I worked for a German company for many years and they operated under a long range 20 year business plan.  Currently I work for a public American company and long range planning is 3 month...or until the next quarterly earnings report.

Borat – Yes, you have been saying this for some time.  However based on my personal experience, I never felt it applied to Ariens.  In 1987 I purchased my first Ariens product...a lawnmower.  Paid $499 for it, which was a lot of money back then.  But it ran flawlessly for 18 years until the engine started to wear out.  I feel like I got good value for my money. 

Based on that experience, whenever I needed something I never looked farther than Ariens. If Ariens made what I needed I just bought it.  And everything was well built.  Even my most recent purchases...an Ariens 11.5hp snow thrower in 2007, and an Ariens 7hp single stage snowblower last year both seem rugged and well built.  So all in all I always felt that Arien’s commitment to quality wasn’t an issue.

That was until I saw their current rototillers, edger, and lawn mowers.  What the #%&.  I think there’s more steel in just the forged tines of my 1989 Ariens tiller than in the whole unit of their new machine. 

Borat, I was one of the 90% you referenced that never research their purchases.  I always trusted the Ariens name and just blindly bought an “Ariens” anytime I needed something...but never, ever again after seeing their current products.

This message was modified May 2, 2009 by Paul7
andrelaplume


Joined: Feb 26, 2009
Points: 27

Re: What is Ariens thinking???
Reply #6   May 6, 2009 4:17 pm
Re:

Customers Fault?  You mean the customers who now have a choice of shopping at HD, Lowes or the ONE private dealer left who is now 50 miles away.  The customers who just lost 40% of their $$$$ in the market.  Ariens, Toro etc know exactly what they are doing.  By eliminating the private dealer and getting in the box store they will make sales.  How well the product is made will become relative.  ariens may still be a top name in a few years but that does not mean the quality is not greatly deminsihed.  It might be great quality compared to to the Pouyan or whatever sitting next to it...assuming everything is really not already made by the same company!

aa335


Joined: Nov 29, 2008
Points: 2434

Re: What is Ariens thinking???
Reply #7   May 6, 2009 10:41 pm
Well, I have to admit to a certain extend, I am one of those customers who shops at Home Depot, Walmart, and Costco.  My expectation of low price is what kept these places in business, and they keep delivering to my expectation.  That's not to say that I don't have a discerning eye and not expect quality products.  But with high and unreasonable cost of repair and maintenance, for consumers, it is so much easier to buy new and not having to put up with the games and deception of repair shops.  Not too many people want to wait 4 weeks to get their equipment repaired with a $200 bill.

A Snapper looks like an Ariens which is slightly different from a Lawnboy which is not too different from a Toro.  Even if they come out of different factories, the designs have converged to the same.  Like salt and sugar that comes in different packging, all are essentially the same underneath.  If consumers don't expect more from a product other than low price, the reseller and manufacturers will deliver exactly just that.

This message was modified May 7, 2009 by aa335
mikiewest


Joined: Dec 29, 2007
Points: 262

Re: What is Ariens thinking???
Reply #8   May 7, 2009 8:24 pm
well I guess to you it doesnt matter if u put salt in ur coffee and sugar on ur burger lol.
This message was modified May 7, 2009 by mikiewest
aa335


Joined: Nov 29, 2008
Points: 2434

Re: What is Ariens thinking???
Reply #9   May 7, 2009 10:33 pm
mikiewest wrote:
well I guess to you it doesnt matter if u put salt in ur coffee and sugar on ur burger lol.

I don't intentionally put salt in my coffee, but I do put salt AND sugar on my burger in the form of ketchup.  Subtle, isn't it?

Back to the topic at hand, the salt and sugar comment in my previous post was meant as a commodity.   With that context in mind, feel free to make relevant contribution to this thread.

This message was modified May 7, 2009 by aa335
mikiewest


Joined: Dec 29, 2007
Points: 262

Re: What is Ariens thinking???
Reply #10   May 8, 2009 8:22 pm
never did like ketchup, but lighten up aa only joking.Anyway I think you have a great machine.Wow did I just say that??LOL.But I also feel there's a place for machines of less quality.My mom has a small driveway and her sears snowblower is more than adequate.Will it last 20 yrs?probably not but she also did not want to spend $1000 on a blower.Obvioulsly MTD knows there r people who just need a mediocre blower.When I told my brother what I spent on my Simplicity,he thought I was crazy.He has a 5hp ariens and only bought it becauce home depot dicounted it 30%.He likes it and hasnt had any problems in 3yrs.Now concerning ariens,I think they have quality snowblowers after reading Snowmanns dissertation on the internals of ariens snowblowers.He explained what ariens used and why.Maybe someone can do the same for simplicity or honda.It would be interesting to see what the difference is.Also maybe someone can challenge snowmanns responses.Also Frank Zappa rules........Joes Garage..........
borat


Joined: Nov 10, 2007
Points: 2692

Re: What is Ariens thinking???
Reply #11   May 8, 2009 9:59 pm
Frank Zappa rules........Joes Garage..........

Where did that come from? 

Apostrophe, Over-night Sensation and 200 Motels, a couple of my favourites from Frank.  Too bad his music was too much off the wall for most folks.  He never did get the recognition that he truly deserved.  Not that he wasn't famous.  He certainly was.  However, he never achieved the level of respect he deserved as a musician.  The guy was a phenomenal guitarist,  a creative thinker and outspoken activist.   Too bad he left us so soon. 

mikiewest


Joined: Dec 29, 2007
Points: 262

Re: What is Ariens thinking???
Reply #12   May 8, 2009 10:21 pm
was listening to zappa on my way home ...man He was a genius.........
aa335


Joined: Nov 29, 2008
Points: 2434

Re: What is Ariens thinking???
Reply #13   May 8, 2009 11:21 pm
mikiewest wrote:
never did like ketchup, but lighten up aa only joking.Anyway I think you have a great machine.Wow did I just say that??LOL.But I also feel there's a place for machines of less quality.My mom has a small driveway and her sears snowblower is more than adequate.Will it last 20 yrs?probably not but she also did not want to spend $1000 on a blower.Obvioulsly MTD knows there r people who just need a mediocre blower.When I told my brother what I spent on my Simplicity,he thought I was crazy.He has a 5hp ariens and only bought it becauce home depot dicounted it 30%.He likes it and hasnt had any problems in 3yrs.Now concerning ariens,I think they have quality snowblowers after reading Snowmanns dissertation on the internals of ariens snowblowers.He explained what ariens used and why.Maybe someone can do the same for simplicity or honda.It would be interesting to see what the difference is.Also maybe someone can challenge snowmanns responses.Also Frank Zappa rules........Joes Garage..........

Hehe.  That's some tangential spontaneity talent you got there.   I've heard of Frank Zappa and Joes Garage, not too familiar with them though.  A co-worker introduced me to Pink Floyd several years ago, too cynical for my taste at first, but I quickly got hooked on it. 

Home Depot aggressive discount of years past is what get people through their doors.  I could have bought the Ariens snowblower for some crazy discount that would upset local OPE shops, but I didn't.  A snowblower purchase is not a frequent one, I don't want to get it just because it's cheap.  The snowblower that I finally bought did cost me a bit of money, it has certain quirky characteristics and different from the rest of the pack, but I like that. 

This message was modified May 9, 2009 by aa335
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