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brjl


Joined: Jan 2, 2009
Points: 23

Ariens 11528DLE will not drive all of the time, help!
Original Message   Jan 2, 2009 7:23 am
Bought this Ariens 11528DLE last year, in January. For some reason, the forward and reverse drive will stop working. The friction wheel is fine, and there is no adjustment for the belt. I brought it to the local Ariens dealer, and of course, they could not reproduce the problem. They were nice enough to look inside, clean the wheel that the friction wheel drives with brake cleaner. Next snow storm, same thing, one pass down the driveway, and it stops. The dealer says, never heard of this one, maybe water is getting inside.

Paid lots of money for a machine that is touted as one of the best, I wish I could figure out why it is happening. Any suggestions???

Thanks

Brian from NH

Replies: 1 - 10 of 46NextNext page of topicsAllView as Outline
bob1031


Joined: Dec 22, 2008
Points: 7

Re: Ariens 11528DLE will not drive all of the time, help!
Reply #1   Jan 5, 2009 8:48 am
Brian

I have been fighting Ariens with the same issue for at least two years!!.  Am very frustrated with them and the product to say the least..  They recently had a dealer install a baffle to try and prevent water from getting inside the drive system and I had it installed but with not much luck.. Last storm it worked for a while but then the drive stopped again.. If you look at my issue and the threads, a gentleman (snowmann) has offered some suggestions.   Ariens has produced a baffle to help stop the water from leaking in.. however it's not more than a "L" shaped piece of metal that bolts around the engine and pto.  I had taken it back to the dealer I bought it from 3-4 times with no trouble found until the next storm comes around..  Snowmann offered suggestions as to look at the tension adjustment, contaminated drive plate, cleaning the friction wheel and making sure the baffle was installed correctly.. All great suggestion which I have done.  I'm still confused as to why Ariens has not stepped up to the plate and admits that they have a problem with this model and make it right with their customers !!!  I wish I could be more help but like I said.. I'm still fighting with them to make it right..

gbb

MacLorry27


Joined: Dec 23, 2008
Points: 54

Re: Ariens 11528DLE will not drive all of the time, help!
Reply #2   Jan 5, 2009 11:23 am

Loss of drive soon after you start blowing can be caused by keeping the machine in a warm garage. When you start throwing snow there’s often a cloud of fine ice particles floating in the air and they will find there way into the drive housing where they come in contact with the drive disk and melt because the disk is warm. Water on the friction wheel / disk will reduce the torque to the wheels, but not to the point where you will notice unless you are pushing into a drift. However, depending on the outside air temperature, the friction disk cools off and the film of water turns to a film of ice with nearly zero friction and the drive stops working.

Assuming you have a warm garage, the solution is to put the machine outside for a while before you start throwing snow. If it’s really cold, maybe just ten minutes to cool the friction disk off so that snow hitting it won’t melt and then refreeze.

Even without a heated garage you can run into this phenomena if you use the thrower long enough and hard enough in conditions that allow the friction disk to warm up past freezing. As long as you keep going you only experience the reduced torque of water on the friction wheel / disk, but If you stop for a while, the water freezes and now you have no drive when you come back from your break, even if you left the engine running.

This phenomena depends on many factors including the kind of snow, air temperature, and how warm the machine was to start with. That’s why dealers can’t reproduce it and why many of their other customers with the same machine don’t report the problem.

If you don’t think that’s the problem take the belt housing cover off and look for holes or gaps in the plate that separates the belt housing from the impeller. The impeller shaft bearing is mounted to that plate by bolts and if one is missing or if there’s any gap in that plate snow may be blown into the belt and drive housing.

Bill_H


Location: Maine
Joined: Jan 12, 2008
Points: 354

Re: Ariens 11528DLE will not drive all of the time, help!
Reply #3   Jan 5, 2009 8:46 pm
Nice explanation Mac!  I never thought of that happening.

Now I'm wondering if a spritz of alcohol would cure it, by both deicing and drying, and then evaporating leaving nothing. Theoretically, it could even help cool the plate back down. I'm not sure if it would evaporate fast enough in the cold and I'm too lazy to look it up.  Anyway, I'd be tempted to try it if I had that problem.

Who the hell let all the morning people run things?
MacLorry27


Joined: Dec 23, 2008
Points: 54

Re: Ariens 11528DLE will not drive all of the time, help!
Reply #4   Jan 6, 2009 8:50 am
Bill_H wrote:
Now I'm wondering if a spritz of alcohol would cure it, by both deicing and drying, and then evaporating leaving nothing. Theoretically, it could even help cool the plate back down. I'm not sure if it would evaporate fast enough in the cold and I'm too lazy to look it up.  Anyway, I'd be tempted to try it if I had that problem.

Spraying alcohol on the friction disk is problematic for several reasons. First, how do you do it without taking the bottom panel off? Second, alcohol is highly flammable and a mist of alcohol is explosive only needing an ignition source. Third, alcohol allows water to mix with oil, which is not something I would want on the internal workings of the drive system. Some sort of electric heat would be better, either intense light or heated air. Then again, the problem can usually be avoided by letting the machine cool off before starting to throw snow.  Honda avoids the problem altogether by using hydrostatic drive.



bob1031


Joined: Dec 22, 2008
Points: 7

Re: Ariens 11528DLE will not drive all of the time, help!
Reply #5   Jan 6, 2009 9:19 pm
Brian....Warm garage, cold garage... outside.... bottom line is this machine should work either way...period...It's a poor design and doesn't work .. I had the baffle put on and it still has issues....I  had a Signature machine for 10 years made by Noma ( a fraction of the cost)  and kept it in the same spot in the garage where my Ariens machine sits now...Never had a problem other than normal maintenance.   If only the Ariens 11528DLE  would work as well as my old one.. .At least I could count on it moving when I put it in gear..  My patience is almost gone!!
pvrp


Joined: Nov 14, 2008
Points: 151

Re: Ariens 11528DLE will not drive all of the time, help!
Reply #6   Jan 6, 2009 10:23 pm
bob1031 wrote:
Brian....Warm garage, cold garage... outside.... bottom line is this machine should work either way...period...It's a poor design and doesn't work .. I had the baffle put on and it still has issues....I  had a Signature machine for 10 years made by Noma ( a fraction of the cost)  and kept it in the same spot in the garage where my Ariens machine sits now...Never had a problem other than normal maintenance.   If only the Ariens 11528DLE  would work as well as my old one.. .At least I could count on it moving when I put it in gear..  My patience is almost gone!!

Any chance of showing us a picture of the inside of your machine, the
friction disk and drive plate in particular ?  I had a similar problem but
after leaving the machine indoors for a couple of days to dry out and
setting the tension on the drive engagement cable to just a bit more
than what is specified it regained its traction.

Paul
brjl


Joined: Jan 2, 2009
Points: 23

Re: Ariens 11528DLE will not drive all of the time, help!
Reply #7   Jan 9, 2009 12:54 am
Hello again, here is where I am with the machine. I contacted Ariens and they want my dealer to put a baffle on my machine, just like Bob1031. Of course, I will do this, even though it did not work for Bob1031. I have a feeling that this will be a big waste of time, but if I don't go along with it, Ariens will say they did what they could do.

Mac, I keep the machine in an unheated shed, they same place that I have kept my John Deere snow blower for the past 15 years and with no problems. The John Deere has the same set up with the friction plate. There is absolutly no reason for this problem. Cables have been adjusted and friction plate cleaned a number of times. I just hope I can get some satisfaction from Ariens, but after reading Bob's post, I am not feeling too good about that.

Brian NH

Knee_Biter


Wicked Pissa

Location: just outside of BOSTON
Joined: Dec 14, 2008
Points: 147

Re: Ariens 11528DLE will not drive all of the time, help!
Reply #8   Jan 9, 2009 7:49 am
We have a year old 11528 LE at work and it does the same thing.

nibbler


Joined: Mar 5, 2004
Points: 751

Re: Ariens 11528DLE will not drive all of the time, help!
Reply #9   Jan 9, 2009 9:06 am
I wonder if someone made a bad choice on the type of compound that should go on the friction disk. The harder it is the longer it will last but the less friction you will get. Softer equals more friction but faster wear. While water can lead to some problems it is part of the working environment and should not cause a problem. Colder temperature would also cause the material to harden but a little bit of usage should "warm things up". Cold is also part of the working environment so again it shouldn't be a problem. Its a design decision and it sounds like they pushed the envelope to far in the hardness direction. 
borat


Joined: Nov 10, 2007
Points: 2692

Re: Ariens 11528DLE will not drive all of the time, help!
Reply #10   Jan 9, 2009 9:36 am
Have any of the people with the problem put their machine up on a block to get the wheels off of the ground, pull the bottom plate(s)off, and fire it up to see what's happening?  I know it's something I wouldn't want to do at 15 below zero but if the machine isn't working, you have to take a look inside to watch the relative mechanical components and how they interact.  There might be some oil on the surfaces or insufficient contact force.  If the problem is intermittent, i.e. works when cold but not when warm, run the machine until the problem begins then inspect.   This is a long shot but is there a chance that the rubber ring might be slipping on the wheel?      
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