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Joined: Jul 31, 2007
Points: 397

Dyson thief should have checked consumer reports????
Original Message Sep 28, 2010 5:47 pm

Interesting opinion piece.

http://blogs.consumerreports.org/home/2010/09/dyson-vacuum-thief-should-have-checked-consumer-reports-.html

The smart tyrant writes his own story to ensure that it is favorable. The lazy will repeat lines from the book without fact checking.

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CarmineD

Joined: Dec 31, 2007
Points: 5894

Re: Dyson thief should have checked consumer reports????
Reply #20 Oct 15, 2010 8:01 am

vacmanuk wrote:

Could be something more simpler like the wheels getting snagged. This reminds me of one particular customer I dealt with many years ago who said her Dyson upright was difficult to push. No surprise really when she brought it in - her wheels were absolutely filthy - stuck on food, goo and some kind of black sticky stuff no doubt fur from the carpet over the years - had stuck to the bits of food giving an "off road" nobbly ride to rugs.

Sounds reaonsable Vacmanuk especially in light of your expereince with dyson's wheels. I suspect the sticking wheels would cause more of a persistent problem pushing and pulling than intermittent. Unless trhe sticking is just starting to be a problem and will take awhile longer to become more permanent an issue.

Carmine D.

vacmanuk

Location: Scotland UK
Joined: May 31, 2009
Points: 1162

Re: Dyson thief should have checked consumer reports????
Reply #21 Oct 15, 2010 8:52 am

CarmineD wrote:

Carmine D.

Well the wheels were extremely difficult to push on thick carpeting. It didn't take me long to figure it out when pushed along a hard floor. You could feel the upright jumping about as if something was obstructing its natural smoothness.

CarmineD

Joined: Dec 31, 2007
Points: 5894

Re: Dyson thief should have checked consumer reports????
Reply #22 Oct 15, 2010 2:10 pm

vacmanuk wrote:

Makes complete sense logically and practically, Vacmanuk. Thanks for the posts and follow-up. Hopefully Venson will see this customer again and perhaps have an additional dialogue about the issue.

Carmine D.

HARDSELL

Joined: Aug 22, 2007
Points: 1293

Re: Dyson thief should have checked consumer reports????
Reply #23 Oct 15, 2010 7:35 pm

CarmineD wrote:

Hi Venson:

I'd offer the new bag too as a reason for difficulty to push AND the pile and pattern of the rug. Ease and difficulty of pushing and pulling vacuums oftentimes is dependent on the direction of the vacuum over the rug pile and fibers: against versus with. Most times users can alter the direction and see/feel the difference. Other times due to the placement of furniture and small size of the carpet being cleaned versus size of vacuum, user can't and has top tough it out. Certainly adjusting the rug height higher may ease the push pull weight but degrade the cleaning and grooming.

Carmine D.

Carmine,

Gotta agree with you on this one. All my carpeted rooms are the same carpet, installed at the same time. I have 2 rooms that have a section of the carpet where the vacuum is difficult to push and bounces when pulled back across the spot.

The vacuum is also more difficult to push (say north and south) than east and west on most all of the carpet.

CarmineD

Joined: Dec 31, 2007
Points: 5894

Re: Dyson thief should have checked consumer reports????
Reply #24 Oct 16, 2010 7:30 am

HARDSELL wrote:

Carmine,

The vacuum is also more difficult to push (say north and south) than east and west on most all of the carpet.

HARDSELL:

Note the part of your post I highlighted. Is this the case with a particlular vacuum or all you use on the rug? Is this the case with and without the vacuum running or just when in use?

Carmine D.

HARDSELL

Joined: Aug 22, 2007
Points: 1293

Re: Dyson thief should have checked consumer reports????
Reply #25 Oct 16, 2010 8:06 am

CarmineD wrote:

HARDSELL:

Note the part of your post I highlighted. Is this the case with a particlular vacuum or all you use on the rug? Is this the case with and without the vacuum running or just when in use?

Carmine D.

The lighter vacs are worse. Kirby and Dyson not as bad as others.

I have only noticed it during use. However, I do not push the vac around for pleasure or exercise when not in use.

CarmineD

Joined: Dec 31, 2007
Points: 5894

Re: Dyson thief should have checked consumer reports????
Reply #26 Oct 16, 2010 8:32 am

HARDSELL wrote:

The lighter vacs are worse. Kirby and Dyson not as bad as others.

I have only noticed it during use. However, I do not push the vac around for pleasure or exercise when not in use.

Why did I know you would say this! Touche. I was trying to get at the point made by Vacmanuk about wheel design and form. Though his experience was with sticking dyson wheels. Wheel design and form, as with your HOOVER lightweight platinum bagged versus say an ORECK, can affect push/pull vacuum weight in addition to the revolving brush rotating against the natural weave of the carpet. Comparing the push and pull vacuum weight over the rug area in question in the on AND off mode would tell the degree of the impacts.

Carmine D.

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